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SVGC Limited

Data Science and Analytics Services

Data Science services to employ mathematical methods, algorithms and digital data systems to identify invaluable business knowledge and insights from both structured and unstructured data. Our Data Science experts will meticulously collate, consolidate, clean, analyse, and interpret your business data, uncovering hidden patterns and trends in valuable to business intelligence.

Features

  • Raw structured / unstructured data analysis
  • Data based informed Business Decisions
  • Data modelling of definition, organisation and integrity
  • Data visualisation and real-time data reporting
  • Data experimentation, prediction and trend analysis
  • Data based support to strategic business planning
  • Predictive analytics driving machine learning supported business decisions
  • Digital data transformation and warehousing
  • Simplification of complex data communication
  • Big Data volume management

Benefits

  • Analyzing historical data to inform for improved decision making.
  • Confident decision-making through predictive analytics
  • Cost reduction through data efficiency and optimisation
  • Optimisation of business processes based upon analytical data
  • Optimisation of business capacity
  • Real-time review of trends and forecasts
  • Personalised user experience through customised visual reporting
  • Improved financial budgeting and reporting
  • Improved business decision risk analysis
  • Enhanced business performance measurement

Pricing

£973 a unit a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at commercial@svgc.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

4 0 9 4 3 8 1 7 7 6 4 2 6 6 0

Contact

SVGC Limited Ms Julia Campbell
Telephone: 01747820900
Email: commercial@svgc.co.uk

Planning

Planning service
Yes
How the planning service works
Our Data Science and Analytics Service consultants will establish Cloud hosting needs where necessary, in support of the provision of Data Science deliverables. They will guide and recommend how Cloud services should be employed to deliver Data Science services or advise on how current Cloud services may need to be adapted to host improved Data Science capabilities. The service will work alongside client stakeholders to establish the nature of the Data Science Cloud hosted environment solution; this may be Public Cloud(s), Private Cloud(s) or On-Prem (secure) service. Working with Cloud provision partners, our consulting service will define and establish the most appropriate cloud hosting services to meet the Data Science need.
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
Our Data Science consultants will offer training through three primary delivery means: [1] Knowledge Transfer [2] Coaching [3] Workshops.
[1] Knowledge Transfer sessions, formal training lessons based upon key learning points, with delivery of knowledge through formal recorded training and development sessions.
[2] Coaching - informal delivery of coaching for development of Skills through regular Clinics offering direction, supervision and support to key Buyer data management stakeholders in Data Science development advice and hand-holding; typically through a process of Explain, Demonstrate, Imitate, Practice with the intent to increase complexity of delivery through progressive Crawl, Walk, Run periods.
[3] Workshops - semi-formal delivery of data engineering and process management for data science development, change management and release management.
Training is tied to specific services
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
We will provide service support to set-up and establish a Data Science in the Cloud. Data Science services are designed to run either in-Cloud or On-Prem; our Data Science consultancy team will work closely with the buyer stakeholders and Data Science users to establish the Cloud hosting needs and also the route to data migration of existing data from legacy data stores.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
Our consulting team will work with the software vendor, Cloud service provider and Buyer IT stakeholders to dashboard the performance of the application, Cloud services and Network provision. Recommendation will be made to configure the Data Science solution and database for performance. The Cloud instance will be reviewed to ensue correct leverage of Cloud caching and processing configurations to ensure the right compute instance is in place and optimised for features such as storage capacity and data-intensive processing. Networking will be reviewed to assess bandwidth and network availability, minimise latency, packet loss and jitter and maximise throughput.

Security testing

Security services
No

Ongoing support

Ongoing support service
No

Service scope

Service constraints
Availability of Data Science analysts and AI developers; where demand is in place and sufficient resources are unavailable from permanent staffs, SVGC may seek resources from approved Associate staffs in the first instance, otherwise from approved Data Science resource pools within the SVGC eco-system.

User support

Email or online ticketing support
Yes, at extra cost
Support response times
Office Hours; the question will be assigned to a consultant and an initial response provided within 8 hours; same or next office day.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.1 AA or EN 301 549
Phone support
No
Web chat support
Yes, at an extra cost
Web chat support availability
9 to 5 (UK time), Monday to Friday
Web chat support accessibility standard
WCAG 2.1 AA or EN 301 549
Web chat accessibility testing
We have experience of applying assistive technology support tools across a range of Windows based application projects. We make use of WCAG compliant chat interfaces in order to ensure assistive technology users are able to make use of commonly available and familiar assistive technologies such as Narrator, Magnifier, Closed Captions and Windows Speech Recognition to support users across the disability spectrum.
Support levels
Data Science and Analytics support services are supplied on the basis of a defined requirement and scope for support supply, either across a fixed term project delivery agreement or on a T&M delivery basis across SFIA assigned day rates. We are typically able to offer a price for remote Tier 2 Technical Support and remote Tier 3 Expert Technical Support where Tier 0 Self-Help and Tier 1 Help-Desk are provided locally by the Buyer.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Developed Vetting (DV)

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
Alcumus ISOQAR
ISO/IEC 27001 accreditation date
11/07/2023
What the ISO/IEC 27001 doesn’t cover
Services outside of data-centric and digital support to Programme Leadership and support for major programmes and projects using P3M and digital data processes.
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
Yes
Other security certifications
No

Social Value

Social Value

Social Value

Equal opportunity

Equal opportunity

SVGC believes in the value of diversity at our company and that the individual contributions of all SVGC staffs deliver our success, committed as we are to providing Data Science and Analytical services as a supplier to Buyers, free from discrimination.

Pricing

Price
£973 a unit a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at commercial@svgc.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.