Ve3 Global Ltd

Digital Twin Services

VE3 offers Digital Twin services across the entire programme lifecycle - from vision, strategy and roadmap formulation to business case creation, use-case development, and delivery. We bring an end-to-end ecosystem of partners and expertise to develop your digital twin capabilities.

Features

• Operate – ongoing management, monitoring, support, updates, and continuous optimisation.
• Gateway and network – device connectivity, communication interfaces, device management.
• Cybersecurity – back-up, authentication, encryption, risk metrics.
• Analytics – advanced analytics to drive dynamic, intelligent, autonomous simulations.
• Data – master data, big data, data storage, data contextualisation.
• Integration – integrate IT/OT capabilities. Integrate new and existing platforms
• Platform and applications – design, development, distribution, visualisation.
• Blueprint - vision, strategy, roadmap, business case, use-case, maturity assessments.

Benefits

• 10,000+ experts in engineering services, manufacturing, and product support.
• Ecosystem: established alliances with software platform providers.
• Innovation/Development centres: develop, implement, and scale innovative solutions.
• Credentials: experience developing for clients across multiple industries.
• End-to-End Services: Strategy, Consulting, Technology, Operations
• Thought leadership: research across Digital Twin topics & trends.

£175 to £850 a unit

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at prime@ve3.global. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

409500061569140

Contact

Nikhil Alex
02045520840
prime@ve3.global

Planning

• Planning service: Yes
• How the planning service works: VE3's "Journey to Cloud" is a comprehensive suite of services tailored to industry-specific needs, designed to facilitate swift and secure cloud migration for businesses. Our offerings include a complete set of planning services that establish a clear cloud journey strategy, leveraging industry-specific insights and strategies to prioritize business planning and actions for optimal cloud-enabled results. VE3 assists in defining cloud strategy, application migration assessment and planning, and infrastructure assessment and planning, considering factors such as target environment features, application dependencies, investment capacity, and your business calendar.; ; We determine the type of migration required and the effort involved, conducting code-level assessments to evaluate compatibility with the target platform. To deliver these planning services, VE3 utilizes leading industry tools and our expert consultancy, including:; ; Strategy and Business Case Development; Cloud Business Case Tool; IT Operating Model for Cloud; VE3 DevOps Maturity Model Assessment; Cloud Strategy Framework; Cloud 100 Framework; Cloud Application Assessment; Automated Application Discovery Tools; Intelligent Cloud Planning Tool; Cloud Assessment Tool
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: VE3's approach to training is based on the User Learner Experience which is an evidence based, best practice approach that includes an assessment of specific training requirements and implementation consideration.; We follow a structured approach from Learning all the time, Learning from others and Formal Training, we work closely with stakeholders, engaging end-users and support staff to identify training needs.; Key to our approach is the development of the Training Strategy, defining the Training Needs Analysis (TNA), and Training Curriculum and Learning Journeys to produce the Training Plan. This also details the training delivery method which will be based on complexity of content, size of audience, geographic spread of end users and proficiency level required. Examples include 30 Day Challenge, Peer-to-Peer Learning, eLearning and Instructor Led Training where appropriate.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: VE3 expertly manages the comprehensive "Journey to Cloud" migration, handling everything from application modernization and new cloud-based development to the transformation of architecture and infrastructure, all while advancing the technology operating model and culture. Our services are extensive and tailored to ensure a seamless cloud integration:; ; Service Areas Include:; ; Business Strategy: Business Case/Value Realization, Security Enablement, SaaS Replacement; Application and Infrastructure: Application Modernization/Migration, Cloud Native Development, Cloud Infrastructure Enablement, Cloud Operations Transformation, Infrastructure Migration; Development and Operations: DevOps Services, Cloud Migration Services, Cloud Application Modernization, PaaS Services, Cloud Infrastructure Transformation; Migration Phases:; ; Discovery: Conduct comprehensive application and infrastructure discovery, relationship, and service management mapping.; Assessment: Employ a detailed assessment framework to analyze suitability for cloud migration, classify and prioritize applications, and design the target operating model including backup, disaster recovery, and security.; Release & Testing: Map applications to infrastructure, determine remediation needs, execute release schedules, and test transformed applications documenting all changes.; Deployment & Execution: Refine automation workflows, schedule migrations, perform dry runs, and automate the migration process using advanced tools like PowerShell, Chef, or Puppet.; By leveraging industry-leading practices and tools, VE3 ensures that each phase of your cloud migration is executed flawlessly, enhancing business agility and technological robustness.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: VE3 offers a robust suite of Quality Assurance Services that are integral to our VE3 Delivery Methodology. Our approach ensures that each engagement is centered on delivering quality outcomes, achieved through personal accountability, mature processes, stringent quality controls, and continuous improvement. The Delivery Lead holds ultimate responsibility for achieving the expected service outcomes.; ; We prioritize proactive quality and risk management, incorporating quality practices and fostering a strong quality-oriented culture across our teams, in alignment with ITIL and CMMI standards. This commitment to quality is reinforced by independent Quality Assurance Assessments that promptly resolve any issues, and by the appointment of independent QA Directors who assess compliance with quality standards. Our QA Directors, part of the VE3 Leadership at the Managing Director level, have their performance directly linked to quality assurance outcomes.; ; Furthermore, VE3’s Managed Test Service provides a comprehensive range of testing services designed to enhance solution quality throughout the system development lifecycle and into live service operations. This includes crucial performance testing to ensure that services meet essential performance metrics, such as response time, availability, and capacity requirements, safeguarding the reliability and effectiveness of the solutions we deliver

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
• Certified security testers: Yes
• Security testing certifications:
  • CHECK
  • CREST
  • Cyber Scheme

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: VE3’s Service Introduction (SI) framework is meticulously designed to manage and ensure the successful introduction of new products or services. By embedding continuous service improvements throughout the delivery lifecycle, VE3 assures high-quality outcomes at each project stage, up to and including the critical go-live phase. Our approach encompasses all aspects of live service provision, including incident and problem resolution, change and release management, configuration management, business continuity, and user satisfaction.; ; At our Newcastle Technology Centre, VE3 offers exceptional 24x7 support capabilities for Cloud Hosting and Software Services. This support is reinforced by advanced building control systems, robust security measures, and adherence to certified working methods and development practices. The center is distinguished by:; ; Secure facilities designed for handling data classified up to SECRET level.; HMG “List X” accreditation, indicating a workspace secure enough for government data marked SECRET/TOP SECRET.; ISO27001 certification, confirming the security of the physical location.; ISO22301 certification for business continuity in client projects and business functions.; ISO20000 certification for IT Service Management.; Membership in the UK Government’s Cyber Essentials Plus scheme.; A Counter-Terrorism report, supported by regular liaison with Special Branch.

Service scope

• Service constraints: None

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: This would be dependent on the client requirements and agreed ‘response’ service level agreement (SLA). We operate a number of different bespoke SLA models across our client base
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AA or EN 301 549
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: Web chat
• Web chat support availability: 24 hours, 7 days a week
• Web chat support accessibility standard: WCAG 2.1 AA or EN 301 549
• Web chat accessibility testing: VE3 rigorously tests its ServiceNow products with leading assistive technologies, including JAWS, NVDA, and VoiceOver, to ensure accessibility and user-friendliness. Additionally, VE3 can develop and deploy AI-powered chatbots to provide online web chat support, customizable based on specific requirements and available at an additional cost. We also support communications through Skype for Business, offering another layer of support, contingent on the customer's use of a compatible Skype for Business solution. This multifaceted approach ensures robust and versatile support options for our clients.
• Support levels: Support services are flexible options available to our clients and can be agreed at the time of negotiation. We have three areas of contact: Email, Phone, and online self service. This is a standard support service which is shared across multiple clients. Every organisation will have a technical account manager assigned. If you require dedicated support or support from specific locations, this will be at an extra cost.

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Multiple. Refer to our additional resale terms and conditions.

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Security Clearance (SC)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: EGAC
• ISO/IEC 27001 accreditation date: 06/01/2024
• What the ISO/IEC 27001 doesn’t cover: N/A
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: Yes
• Any other security certifications:
  • ISO 14000-1
  • ISO 22301
  • ISO 9000-1
  • ISO 20000-1

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Our G-Cloud service provision is deeply committed to fighting climate change, recognizing the urgent need for collective action to address environmental challenges. Here's how our services deliver against this social value theme:; ; Environmental Sustainability in Operations:; We prioritize running efficient operations to reduce emissions and minimize environmental impacts. This includes implementing energy-efficient practices, optimizing resource usage, and adopting renewable energy sources wherever possible within our data centers and infrastructure.; ; Promoting Sustainable Practices:; VE3 actively engages with our suppliers and clients to promote sustainable business practices. Through our services, we advocate for the adoption of environmentally friendly technologies, responsible sourcing, and waste reduction strategies, thereby reducing carbon footprints across the supply chain.; ; Responsible by Design Framework:; Our G-Cloud services adhere to a 'Responsible by Design' framework, ensuring that environmental considerations are integrated into the development and deployment of digital solutions. By prioritizing environmental protection and minimizing negative impacts, we strive to deliver sustainable outcomes for our clients.; ; Training and Education:; VE3 invests in training and education programs focused on environmental sustainability. Through initiatives like the Sustainability Quotient (SQ) training, we equip our teams with the knowledge and skills to adopt climate-smart behaviors and implement environmentally conscious practices in their work.; ; Community Engagement:; We actively engage with communities to support environmental objectives and promote climate action. By partnering with local organizations and stakeholders, we contribute to initiatives aimed at addressing climate change, such as tree planting programs, clean energy projects, and environmental education campaigns.

  Covid-19 recovery

  Our G-Cloud service provision plays a crucial role in supporting the COVID-19 recovery effort by facilitating resilience, adaptation, and innovation in the face of unprecedented challenges. Here's how our services contribute to the recovery process:; ; Remote Work Enablement:; VE3's digital solutions empower organizations to transition to remote work seamlessly. By providing secure and reliable cloud-based infrastructure, collaboration tools, and remote access solutions, we enable businesses to maintain productivity while ensuring the safety and well-being of their employees.; ; Business Continuity Planning:; We assist organizations in developing and implementing robust business continuity plans to mitigate disruptions caused by the pandemic. Our services include data backup and recovery solutions, disaster recovery planning, and resilience testing to ensure operational continuity in the face of unforeseen events.; ; Digital Transformation Acceleration:; VE3 accelerates digital transformation initiatives to help organizations adapt to the new normal. By modernizing legacy systems, implementing cloud-based technologies, and digitizing processes, we enable businesses to optimize efficiency, improve agility, and remain competitive in a rapidly evolving landscape.; ; Healthcare Support Solutions:; We provide specialized healthcare support solutions to assist frontline workers and healthcare organizations in responding to the COVID-19 crisis. This includes telemedicine platforms, patient management systems, and data analytics tools to enhance patient care, streamline operations, and support decision-making processes.; ; Economic Stimulus through Innovation:; VE3 fosters innovation and entrepreneurship to stimulate economic recovery in the aftermath of the pandemic. Through our G-Cloud services, we support startups, small businesses, and enterprises in developing and deploying innovative solutions that address emerging challenges, create new opportunities, and drive economic growth.

  Tackling economic inequality

  We recognize the importance of tackling economic inequality and are committed to leveraging our G-Cloud service provision to address this pressing social issue. Here's how our services contribute to tackling economic inequality:; ; Access to Affordable Technology:; We strive to make cutting-edge technology accessible and affordable to all, regardless of economic status. By offering scalable and cost-effective cloud-based solutions, we enable organizations, including small and medium-sized enterprises (SMEs) and underserved communities, to access the tools and resources they need to compete in the digital economy.; ; Skills Development and Training:; VE3 invests in skills development and training programs to empower individuals with the knowledge and expertise needed to thrive in the digital age. Through initiatives like online courses, certifications, and workshops, we equip people from diverse backgrounds with the skills required for high-demand roles in technology and innovation, thereby enhancing their employability and economic prospects.; ; Support for Minority-Owned Businesses:; We actively support minority-owned businesses and entrepreneurs by providing access to mentorship, networking opportunities, and resources to help them grow and succeed. Through initiatives like supplier diversity programs and partnerships with minority business organizations, we promote inclusion and diversity in the technology sector and contribute to creating more equitable economic opportunities.; ; Digital Inclusion Initiatives:; VE3 is committed to promoting digital inclusion and bridging the digital divide by ensuring that everyone has access to essential digital services and technologies. We collaborate with governments, nonprofits, and community organizations to implement initiatives such as digital literacy programs, affordable internet access schemes, and community technology centers, thereby empowering underserved populations and promoting economic equity.; ; Fair and Transparent Procurement Practices:; We adhere to fair and transparent procurement practices to create opportunities for businesses of all sizes and backgrounds to participate in government contracts and procurement processes.

  Equal opportunity

  We recognize the importance of tackling economic inequality and are committed to leveraging our G-Cloud service provision to address this pressing social issue. Here's how our services contribute to tackling economic inequality:; ; Access to Affordable Technology:; We strive to make cutting-edge technology accessible and affordable to all, regardless of economic status. By offering scalable and cost-effective cloud-based solutions, we enable organizations, including small and medium-sized enterprises (SMEs) and underserved communities, to access the tools and resources they need to compete in the digital economy.; ; Skills Development and Training:; VE3 invests in skills development and training programs to empower individuals with the knowledge and expertise needed to thrive in the digital age. Through initiatives like online courses, certifications, and workshops, we equip people from diverse backgrounds with the skills required for high-demand roles in technology and innovation, thereby enhancing their employability and economic prospects.; ; Support for Minority-Owned Businesses:; We actively support minority-owned businesses and entrepreneurs by providing access to mentorship, networking opportunities, and resources to help them grow and succeed. Through initiatives like supplier diversity programs and partnerships with minority business organizations, we promote inclusion and diversity in the technology sector and contribute to creating more equitable economic opportunities.; ; Digital Inclusion Initiatives:; VE3 is committed to promoting digital inclusion and bridging the digital divide by ensuring that everyone has access to essential digital services and technologies. We collaborate with governments, nonprofits, and community organizations to implement initiatives such as digital literacy programs, affordable internet access schemes, and community technology centers, thereby empowering underserved populations and promoting economic equity.; ; Fair and Transparent Procurement Practices:; We adhere to fair and transparent procurement practices to create opportunities for businesses of all sizes and backgrounds to participate in government contracts and procurement processes.

  Wellbeing

  Environmental Sustainability: We are committed to environmental sustainability as a core component of wellbeing. By prioritizing eco-friendly practices, resource conservation, and carbon reduction efforts in our operations and services, we contribute to creating a healthier and more sustainable environment. We prioritize the wellbeing of individuals and communities in all aspects of our G-Cloud service provision. ; ; User-Centric Design: VE3 designs our G-Cloud services with a user-centric approach, prioritizing usability, accessibility, and intuitive design. By focusing on the needs and preferences of users, we create digital experiences that enhance overall wellbeing by reducing frustration, stress, and cognitive load. ; ; Health and Safety Protocols: We implement robust health and safety protocols to protect the wellbeing of employees, clients, and partners. This includes adherence to strict security standards, data privacy regulations, and compliance with industry best practices to ensure the safety and integrity of our digital infrastructure and services. Promotion of Work-Life ; ; Balance: VE3 recognizes the importance of work-life balance in maintaining overall wellbeing. Through our G-Cloud services, we enable remote work, flexible scheduling, and collaboration tools that empower individuals to achieve a healthy balance between their professional and personal lives, leading to greater job satisfaction and wellbeing. ; Mental Health Support: We prioritize mental health support for our employees and clients by offering resources, programs, and initiatives aimed at promoting mental wellbeing. This includes access to counseling services, mindfulness training, stress management workshops, and employee assistance programs designed to support individuals in times of need. Community ; ; Engagement and Social Impact: VE3 actively engages with communities to address social determinants of health and promote holistic wellbeing. Through partnerships, philanthropic initiatives, and volunteer efforts, we support local organizations and projects focused on improving access to healthcare, education, housing, and other essential services that contribute to overall community wellbeing.

Pricing

• Price: £175 to £850 a unit
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at prime@ve3.global. Tell them what format you need. It will help if you say what assistive technology you use.