The Dot Collective
Managed Services
This offering involves provisioning a Run service for live operational platforms. This comprehensive support solution ensures the complete management of the data platform, covering incident resolution, release management, post-mortems, code and cost optimisation, pipeline management, maintenance of core artifacts, knowledge base upkeep, and the delivery of incremental changes.
Features
- 2nd and 3rd line ITIL support for incidents, problems, changes
- Creation and management of service artefacts, including runbooks
- Routine business-as-usual platform maintenance and operational activities
- Release management through CI/CD pipelines for safe deployments
- Service health monitoring with defined SLOs and SLIs
- Cloud cost tracking and budget forecasting for optimisation
- Metric-driven platform enhancements to improve performance and reliability
- Disaster recovery testing and operational readiness validation
- Data operations and governance reporting for compliance and insight
- Capacity planning to manage current and future platform growth
Benefits
- Improves visibility and drives platform stability and reliability
- Standardises service processes, aligning with key stakeholders
- Reduces platform risks caused by manual processes
- Standardises deployment approach, reducing development team effort
- Enhances communication and alignment on service status and impact
- Reduces day-to-day platform costs through optimisation
- Increases business value via measurable platform improvements
- Minimises business risk and downtime during major failures
- Improves operational efficiency across the data platform
- Supports business continuity for future initiatives
Architecture roles
Business architect
| £700.00 |
£600.00 |
| £1,000.00 |
£750.00 |
Data architect
| £900.00 |
|
| £1,100.00 |
|
Enterprise architect
| £900.00 |
|
| £1,000.00 |
|
| £1,100.00 |
|
Solution architect
| £900.00 |
|
| £1,000.00 |
|
| £1,100.00 |
|
Technical architect
| £900.00 |
|
| £1,000.00 |
|
| £1,100.00 |
|
Chief digital and data roles
Chief data officer
| £1,495.00 |
|
Data roles
Analytics engineer
| £600.00 |
£500.00 |
| £700.00 |
£600.00 |
| £800.00 |
£700.00 |
| £900.00 |
£800.00 |
| £1,100.00 |
|
Data analyst
| £600.00 |
£500.00 |
| £700.00 |
£600.00 |
| £800.00 |
£700.00 |
| £1,000.00 |
|
Data engineer
| £750.00 |
£600.00 |
| £850.00 |
£700.00 |
| £950.00 |
£850.00 |
| £1,100.00 |
|
Data ethicist
| £1,300.00 |
|
| £1,495.00 |
|
Data scientist
| £700.00 |
|
| £1,100.00 |
|
| £900.00 |
|
| £1,000.00 |
|
Machine learning engineer
| £800.00 |
£700.00 |
| £900.00 |
£800.00 |
Product and delivery roles
Business analyst
| £700.00 |
£590.00 |
| £850.00 |
£650.00 |
| £950.00 |
£750.00 |
| £1,100.00 |
|
Delivery manager
| £950.00 |
|
| £1,100.00 |
|
Digital portfolio manager
| £900.00 |
|
| £1,100.00 |
|
Product manager
| £900.00 |
|
| £1,100.00 |
|
| £1,300.00 |
|
Programme delivery manager
| £1,300.00 |
|
Quality assurance testing (QAT) roles
Quality assurance testing (QAT) analyst
| £600.00 |
|
| £700.00 |
|
| £800.00 |
|
| £1,000.00 |
|
Test engineer
| £400.00 |
£400.00 |
| £600.00 |
£600.00 |
| £800.00 |
£800.00 |
| £1,000.00 |
|
Test manager
| £800.00 |
|
| £1,100.00 |
|
Software development roles
Development operations (DevOps) engineer
| £600.00 |
£500.00 |
| £700.00 |
£600.00 |
| £800.00 |
£700.00 |
| £900.00 |
£800.00 |
| £995.00 |
£895.00 |
| £1,100.00 |
£995.00 |
| £1,300.00 |
|
| £1,200.00 |
|
| £1,300.00 |
|
Non-mandatory Standards and certifications
-
ISO/IEC 27001 certification
-
Yes
-
Who accredited the ISO/IEC 27001
-
Citation
-
ISO/IEC 27001 accreditation date
-
Friday 30 August 2024
-
What the ISO/IEC 27001 doesn’t cover
-
Annex A 8.31 - 8.33 (Design and Development Controls)
The Dot Collective does not develop or design software products; configuration of existing platforms is in scope instead.
No impact on ISMS conformance.
Annex A 8.34 (Outsourced Development)
No outsourced development activities performed.
No impact on ISMS conformance
-
ISO 28000:2022 certification
-
No
-
ISO 9001 certification
-
No
-
Quality management systems (QMS)
-
Yes
-
CSA STAR certification
-
No
-
PCI certification
-
No
-
Cyber essentials
-
Yes
-
Please provide your Cyber Essentials Certificate Number
-
F10f873d-10f6-4f3c-8be5-ac9f54914032
-
Cyber essentials plus
-
No
-
Cyber Essentials Alternative
-
None of the criteria
-
Other security certifications
-
No
Social value
-
Section B - Commitment for Future: Delivery
-
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority
-
Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
-
Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
-
Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
-
Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
-
Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
-
Plans for an appropriate income replacement policy for staff who are required to spend time away from work to care for a sick dependent or close relative
-
Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
-
Volunteering opportunities for staff
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.
-
Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises
-
Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
-
Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero
Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.
-
Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
-
Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
-
Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain
Policy Outcome 6: Employment and training: For those who face barriers to employment
-
Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
-
Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
-
Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
-
Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.
Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.
-
Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
-
Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
-
Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
-
Actions to invest in the physical and mental health and wellbeing of the contract workforce
Service documents
Request an accessible format
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email the supplier at
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