Kianda Technologies Limited

Health and Safety Software provider

Kianda Technologies Limited provide a user-friendly health and safety software called EHSwise that helps companies to streamline workplace safety efforts for managing safety processes such as incident reporting, audit management, isnpections, safety observation, risk assessment and more, in one single platform.

Features

• Cloud-based, flexible and user-friendly workplace safety management solutions
• Drag-and-drop, low-code workflow designer
• Customisable dashboards and reporting
• Data integration and connectivity
• Mobile-first and offline support
• Incident / accident reporting
• Audit, inspection management, checklist library
• Risk assessment, safety observation management
• Induction and training record management
• Subcontractor management

Benefits

• Scalable, adaptable EHS software for solutions that meet customer needs
• Manage all safety records in one software
• Promote safety engagement with a user-friendly platform
• Exceptional customer service and support
• Intergrates with existing IT systems seamlessly
• Eliminate manual paperwork by digitalising safety processes
• Safer and more engaged workplace
• Ensuring compliance with regulations

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at accounts@kianda.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

411018888250709

Contact

Derya Sousa
0035312640657
accounts@kianda.com

About your service

• Service categories:

  Applications

  Production and operations

  • Other operations
• Multi cloud support: Yes

Service scope

• Software add-on or extension: No
• Cloud deployment model: Private cloud
• Service constraints: No
• System requirements:
  • Internet access
  • Latest versions of browers
  • Desktop, laptop, tablet or smartphone
  • Security/SSO - if used, active directory/O365 or identity provider configured

User support

• Email or online ticketing support: Yes
• Support response times: Email support is availabe work hours during week days. Weekend support is available on demand.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: Standard, premium and priority support levels are available.; Standard support includes email query support.; Premium support includes stardard plus phone or video query support the support team.; Priority support includes all above plus dedicated account manager, regular meetings for reviews and new feature request.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: Kianda EHSwise supports new customers with structured onboarding plan and training to ensure they can start using the service quickly and effectively including:; Close implementation and onboarding support to help configure the service for customer requirements; Online training sessions delivered remotely for administrators and end users; User documentation and guides covering core functionality and common tasks; Ongoing support via helpdesk for questions during and after onboarding; Onsite training can be provided if required as part of a separate, agreed engagement
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• End-of-contract data extraction: We ensure that users can securely extract their data at the end of the contract.; ; Users can export all data stored in the system, including incidents, audits, risk assessments, workflows, and reports, in standard formats such as ODATA, CSV, Excel.; ; We provide guidance and support to assist customers in retrieving and transferring their data securely.; ; After extraction, all customer data is securely deleted from the platform in line with data protection requirements.
• End-of-contract process: At the end of the contract, customers can extract their data. Request guidance and support to ensure secure and complete data extraction.; Have all remaining data securely deleted from Kianda EHSwise in line with GDPR and data protection requirements. ; There is no additional costs related to above.; Customers can choose to renew the service, or the contract can be closed with data extraction and deletion completed as described.; ; Overall what’s included in the price and additional costs:; Included in the standard price:; Access to the Kianda EHSwise SaaS platform; Standard onboarding and implementation support; Online training for administrators and users; User documentation and in-application guidance; Updates, maintenance, and standard technical support; ; Additional costs may apply for:; Onsite training or bespoke training sessions; Custom development or integration beyond standard API functionality; Professional services such as advanced configuration or consultancy
• Documentation accessibility standard: WCAG 2.2 AA

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
  • Other
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: EHSwise is designed as progressive web app, it does work seamlessly in any devices, does not require installation. User interface adjusts to device size.
• Service interface: Yes
• User support accessibility: WCAG 2.2 AA
• Description of service interface: Yes. The service is accessed via a secure web-based user interface and provides REST APIs for system-to-system integration.; How customers access and use our service are:; User interfaces: Web-based UI (browser access), Mobile interface; System interfaces: APIs (REST, SOAP, etc.), Integration endpoints; Administrative interfaces: Admin dashboards, Configuration or management portals
• Accessibility standards: WCAG 2.2 AA
• Accessibility testing: The service interface is designed to meet WCAG 2.2 Level AA accessibility standards in accordance with EN 301 549. Accessibility has been assessed using a combination of automated testing tools and manual testing, including keyboard navigation and screen reader compatibility.
• API: Yes
• What users can and can't do using the API: Kianda EHSwise provides a secure REST API that enables customers to integrate the service with other systems and automate data exchange. The API is designed for data integration, not full system configuration.; What users can do through the API:; Authenticate securely using API credentials; Integrate EHSwise with third-party systems such as Sharepoint, Office 365, SAP, Procore, Oracle, PowerBI, or reporting tools.; Create, read, update, and retrieve EHS related or other data records.; Update record status and key metadata; Retrieve data for reporting and monitoring purposes; What users can’t do through the API:; Configure or modify workflows, forms, or business rules; Change user roles, permissions, or security settings; Manage tenant-level or system configuration; API limitations:; The API does not replace the administrative user interface; Configuration changes must be made through the web interface; Access is controlled by role-based permissions, and security controls
• API documentation: Yes
• API documentation formats: PDF
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: Kianda EHSwise is a configurable, workflow-driven platform that allows users to tailor the service to their operational and EHS requirements.; ; What can be customised:; Look and feel of the platform to meet branding of the customer; EHS workflows and process steps; Forms and data fields used for processes; Business rules, validations, and approvals; Dashboards and reports; Notifications and alerts; User roles and permissions; ; How users can customise:; Through the secure, web-based designer interface; Using low-code configuration tools provided within the platform; By drag and drop of input fields, defining rules and conditions, and configuring templates, checklists; ; Who can customise:; Designated customer admin users; Users with appropriate configuration permissions; End users can personalise their own views and dashboards, where permitted

Scaling

• Independence of resources: Kianda EHSwise is delivered as a multi-tenant SaaS service designed to ensure that one customer’s usage does not affect another’s performance or availability.; Logical tenant isolation ensures each customer’s data and processes are separated from other users.; Also our cloud infrastructure is scable, automatically adjusts resources to meet demand across the service.

Analytics

• Service usage metrics: Yes
• Metrics types: Yes we do. Some of this is automated other is available on request.
• Reporting types:
  • Real-time dashboards
  • Reports on request
• Resource tagging: Yes
• FOCUS resource tagging: Yes

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Baseline Personnel Security Standard (BPSS)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
• User control over data storage and processing locations: No
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 4.0)
• Penetration testing frequency: At least once a year
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest:
  • Physical access control, complying with CSA CCM v4.0
  • Encryption of all physical media
• Data sanitisation process: Yes
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v4.0, CAS (Sanitisation) or ISO/IEC 27001
• Data sanitisation type: Deleted data can’t be directly accessed / Cryptographic Erasure

Data importing and exporting

• Data export approach: Users can export their data from Kianda EHSwise securely and easily.; Data can be exported in standard formats such as ODATA, CSV, Excel.; Exports can include data related to processes within the system such as incidents, audits, risk assessments or any other workflows, and reports.; Guidance and support are provided to ensure complete and secure data extraction.
• Data export formats:
  • CSV
  • Other
• Other data export formats: ODATA
• Data import formats:
  • CSV
  • Other
• Other data import formats:
  • ODATA
  • EXCEL

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: Kianda EHSwise is designed to provide highly reliable service with robust infrastructure and redundancy.; ; The service is hosted in secure, scalable cloud datacentres with built-in redundancy and failover.; ; We guarantee 99.9% service availability (excluding scheduled maintenance).; ; Service uptime is monitored continuously, and any unplanned outages are logged and reported.; ; Service Level Agreement (SLA):; ; If availability falls below the guaranteed 99.9% in a calendar month, users are eligible for service credits proportional to the downtime, applied against the next billing period.; ; Scheduled maintenance windows are communicated in advance and do not count against SLA uptime.; ; This ensures that sector users can rely on the service for critical EHS operations with predictable and measurable availability.
• Approach to resilience: Kianda EHSwise is designed to be highly resilient, ensuring continuous service availability and data protection.; ; The service is hosted in secure, geographically redundant cloud datacentres of Microsoft Azure.; ; Datacentres include power, network, and hardware redundancy to minimise the risk of downtime.; ; Automatic failover and load balancing ensure service continuity in the event of hardware or network failures.; ; Data is backed up regularly and can be restored in the event of corruption or loss.; ; Infrastructure and processes are designed to meet industry best practices for resilience.; ; The system is also ISO 27001 2022 certified, audited by an external accreditation company Amtivo, on an annual basis.
• Outage reporting: We provide timely and transparent outage reporting to ensure users are informed of service interruptions.; ; Email alerts are sent to designated administrators in the event of unplanned outages or service disruptions.; ; While our service does not currently provide a public dashboard or API for outages, all critical notifications are communicated directly to users.; ; Users are notified of planned maintenance windows in advance via email.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Multi-Factor Authentication (MFA)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
• Access restrictions in management interfaces and support channels: We restrict access to management interfaces and support channels using role-based access controls and strong authentication.; ; Administrative interfaces are accessible only to authorised users with appropriate roles and permissions.; ; Access requires authenticated accounts, with multi-factor authentication where configured.; ; Support access to customer environments is controlled, and only provided when approved by the customer for support purposes.; ; All administrative and support activities are audited and reviewed in line with ISO 27001 information security policies.; ; This ensures that management and support access is secure, controlled, and accountable.
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: At least 12 months
• How long system logs are stored for: At least 12 months

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: We follow robust information security policies and processes to ensure the confidentiality, integrity, and availability of customer data.; ; The service is ISO/IEC 27001 certified, demonstrating compliance with internationally recognised information security standards.; ; Policies cover access control, data protection, incident management, change management, and secure development.; ; Security responsibilities are clearly defined, with a dedicated information security officer overseeing compliance.; ; All staff receive regular security awareness training and must follow documented procedures.; ; Compliance is enforced through regular audits, monitoring, and management reviews, ensuring policies are consistently applied.; ; Security incidents are reported promptly following a structured escalation process to senior management and customers where required.
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Configuration and change management approach: We follow formal configuration and change management processes to ensure service stability, security, and traceability . Our process is defined as part of our ISO 27001 certified IS management policies.; ; All service components, including application modules, databases, and infrastructure, are version-controlled and tracked from development through deployment.; ; Each change is logged, documented, and assigned a unique identifier for audit and accountability purposes.; ; Proposed changes are reviewed and approved before deployment, including an assessment of potential security, operational, and compliance risks as part of our change management process.; ; Security testing, vulnerability checks, and quality assurance are performed for all updates.
• Vulnerability management type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Vulnerability management approach: We monitor and manage vulnerabilities as part of its ISO 27001-certified information security management system.; ; Potential threats are assessed using automated scans, manual reviews, and threat intelligence from security advisories and vendor bulletins.; ; Patches are deployed promptly for critical issues and scheduled for non-critical updates, after testing in a controlled environment.; ; Vulnerabilities are reviewed regularly, documented, and tracked, with the process integrated into change and incident management for continuous improvement.
• Protective monitoring type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Protective monitoring approach: We continuously monitor systems for suspicious activity using automated tools and log analysis. Potential compromises are identified via anomaly detection, security alerts, and user behaviour monitoring. All incidents are assessed immediately, and confirmed threats are escalated to the information security officer for rapid response. Response actions include containment, investigation, and remediation, with critical incidents addressed within hours. ; ; Monitoring logs and actions are recorded and reviewed regularly as part of ISO 27001 processes to ensure continuous improvement and compliance with information security standards.
• Incident management type: Complies with a recognised standard, for example, CSA CCM v4.0 or ISO/IEC 27035:2011 or SSAE-18 / ISAE 3402
• Incident management approach: Kianda EHSwise follows ISO 27001-aligned incident management processes. ; Pre-defined procedures cover common security and operational events. Users report incidents via the administrative interface or support channels, which are logged and prioritised. ; Each incident is investigated, resolved, and documented, with users notified of progress and outcomes. ; Detailed incident reports are provided to affected users, including root cause analysis, corrective actions, and preventive measures. ; ; Incidents management process are reviewed regularly to improve controls and ensure compliance with ISO 27001, supporting continuous improvement and operational resilience.
• Post-quantum cryptography secure: No

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v4.0)

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: A free version designed to easily report and share safety tasks using a simplified set of modules. It includes up to 5 users, access to an easy-to-use checklist library, PDF reporting, analytical dashboards, and multi-lingual support. Core modules included are Inspections, Actions, Observations, Events, with time limit of 14 days.
• Link to free trial: https://portal.kianda.com/public/11dab09f-62d5-4083-9856-700663e82e41

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0%
• Between £250,000 and £500,000: 5%
• Between £500,001 and £1,000,000: 7%
• Between £1,000,001 and £2,500,000: 10%
• Between £2,500,001 and £5,000,000: 12%
• Over £5,000,001: 15%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: AMTIVO Group Limited
• ISO/IEC 27001 accreditation date: Tuesday 14 January 2020
• What the ISO/IEC 27001 doesn’t cover: Kianda’s ISO/IEC 27001 certification (Initial certification: 14 January 2020, Latest issue: 17 November 2025, Expiry date: 13 January 2029); ; Certification covers the information security management system (ISMS) for the design, development, hosting, and support of the EHSwise service.; ; It does not cover:; ; Customer-managed environments, devices, or networks; End-user behaviour or customer-configured security settings; Third-party services used independently by customers; ; Customers remain responsible for security controls within their own organisations, including user access management and endpoint security.
• ISO 28000:2022 certification: No
• ISO 9001 certification: No
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber Essentials Alternative: None of the criteria
• Cyber essentials plus: No
• Cyber Essentials Alternative: None of the criteria
• Other security certifications: No

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • New apprenticeships on the contract workforce in the relevant area that meet the criteria set out in MAC 1b
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Activities to cascade good practice on fair working conditions throughout the supply chain
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
    • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
    • Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Delivery of apprenticeships, supported internships and T Level industry placement opportunities (Level 2, 3 and 4+) in relation to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
    • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
    • Methods for engaging with different parts of the community (including the education system and charities representing the community) and how communities come together to inform decisions, strategy and projects to leave a positive legacy for future generations
    • Measures to involve local stakeholders and/or users in design (e.g. in the design of services, systems, products or buildings)
    • Plans for positive actions with community groups.
    • Collaborating with anchor institutions and community groups to make facilities available for education, training or community events

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Creation of employment opportunities particularly for those who face barriers to employment, such as prison leavers, care leavers and/or who are located in deprived areas, and for people in industries with known skills shortages or in high growth sectors
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Offering a range of quality opportunities with routes of progression if appropriate, e.g. T Level industry placements, students supported into higher level apprenticeships.
    • Working conditions which promote an inclusive working environment and promote retention and progression
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
    • Other measures to offer development opportunities for the target cohort(s) in the contract workforce
    • Understanding of issues relating to entering the contract workforce
    • Creation of outreach activities to create a pipeline of employees for the future contract delivery

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at accounts@kianda.com. Tell them what format you need. It will help if you say what assistive technology you use.