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Harrison James IT Services LTD

Command & Control Centre Run

Centralized operations hub for streamlined management.
Real-time monitoring and response for rapid decision-making.

Features

  • Comprehensive data visualization and analytics.
  • Customizable dashboards for tailored insights.
  • Automated workflows for seamless operations.
  • Integrated communication tools for collaboration.
  • Scalable architecture to meet evolving needs.
  • Robust security measures for data protection.
  • Continuous improvement through performance analysis.

Benefits

  • Single Pane of Glass
  • Improved situational awareness and responsiveness.
  • Enhanced operational efficiency and productivity.

Pricing

£350 to £1,250 a unit a day

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at jwarren@harrisonjamesit.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

4 1 1 0 4 3 0 6 8 3 3 4 4 1 9

Contact

Harrison James IT Services LTD James Warren
Telephone: 020 3667 3666
Email: jwarren@harrisonjamesit.com

Planning

Planning service
Yes
How the planning service works
Planning for this service includes:

Needs assessment and goal definition.
Resource allocation and staffing considerations.
Technology and tool selection for operations management.
Workflow design and process mapping.
Communication and collaboration strategy development.
Risk assessment and mitigation planning.
Training and onboarding programs for staff.
Budgeting and cost analysis for implementation.
Timeline development and milestone tracking.
Continuous improvement planning for service optimization.
Planning service works with specific services
No

Training

Training service provided
No

Setup and migration

Setup or migration service available
No

Quality assurance and performance testing

Quality assurance and performance testing service
No

Security testing

Security services
No

Ongoing support

Ongoing support service
No

Service scope

Service constraints
Constraints include:

Resource limitations for staffing and technology.
Budget constraints for implementation and maintenance.
Time constraints for deployment and training.
Compatibility issues with existing systems and tools.
Security and compliance requirements.
Potential resistance to change from stakeholders.
Scalability limitations of the service.
Complexity of integrating with diverse operations.
Dependence on third-party vendors or services.
Risk of operational disruptions during implementation.

User support

Email or online ticketing support
Email or online ticketing
Support response times
24/7
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
24/7

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Security Clearance (SC)

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
No
Cyber essentials plus
No
Other security certifications
No

Social Value

Social Value

Social Value

Covid-19 recovery

Covid-19 recovery

Covid-19 recovery

Providing cost effective services that help reduce operating costs and improve quality is one of the key aspects to helping the UK economy recover

Pricing

Price
£350 to £1,250 a unit a day
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at jwarren@harrisonjamesit.com. Tell them what format you need. It will help if you say what assistive technology you use.