SoftwareONE

IBM Commercial/License Advisory Services

Independent assessment and advisory on optimum commercial, contractual and technology strategy for the IBM software portfolio.

SoftwareONE are a global expert in Software Portfolio Management and accredited IBM Premier Business Partner and SAM Partner.

Features

• Roadmap Discovery of Current and Planned utilisation of IBM Solutions
• Software deployment and utilisation baseline (Effective License Position)
• Independent Commercial Analysis and Benchmarking
• Independent solution Alignment and Assessment
• Critical Knowledge Transfer on IBM Solutions and Licensing
• Licensing impact on TCO of modern IT delivery programs
• Optimum Licensing Model and Asset Assignment and Performance
• Contract Maintenance Service
• Contract Design and Support
• Onboarding Services

Benefits

• Critical Knowledge Transfer on IBM Solutions and Licensing
• Financial and Technology Forecasts
• Cost Savings and Avoidance
• Licensing Strategy and Planning
• Commercial Analysis and Benchmarking
• Risk Analysis and Mitigation
• IBM Software License Compliance & Vendor Strategy
• Business Justification and Modelling

£1,250.00 to £1,500.00 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at technology-products.uk@softwareone.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

413647164077975

Contact

Tom Hook
+44 203 005 0238
technology-products.uk@softwareone.com

Planning

• Planning service: Yes
• How the planning service works: Please see Service Definition
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with: IBM

Training

• Training service provided: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Please see Service Definition
• Setup or migration service is for specific cloud services: Yes
• List of supported services: IBM

Quality assurance and performance testing

• Quality assurance and performance testing service: No

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security audit services

Ongoing support

• Ongoing support service: No

Service scope

• Service constraints: N/A

User support

• Email or online ticketing support: Yes, at extra cost
• Support response times: Typically Mon-Fri Office hours 9-5.30, with extended hours support scoped as required. Follow the sun support is available, subject to scoping.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Web chat
• Web chat support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support accessibility standard: None or don’t know
• How the web chat support is accessible: Skype integration either via Microsoft federation or via our PyraCloud platform
• Web chat accessibility testing: N/A
• Support levels: Service desk; Email; Phone; Live chat; Onsite

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Available on Request
• ISO/IEC 27001 accreditation date: Available on Request
• What the ISO/IEC 27001 doesn’t cover: N/A
• ISO 28000:2007 certification: No
• CSA STAR certification: Yes
• CSA STAR accreditation date: Available on Request
• CSA STAR certification level: Level 1: CSA STAR Self-Assessment
• What the CSA STAR doesn’t cover: N/A
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Tackling economic inequality

  Fighting climate change

  At SoftwareOne, we are committed to making a positive impact on society beyond our core services. As part of our G-Cloud service provision, we will continue to actively engage with in-house volunteering initiatives, including our “Harmony Day” programme. We intend to address fighting Climate Change by: Our team recognizes the urgent need to combat climate change. Through our Harmony Day programme, we encourage employees to volunteer their time and skills toward environmental causes. We have previously organised tree-planting days and are looking to collaborate with new environmental organisations. By dedicating some of our our Harmony Days to climate-related projects, we contribute directly to reducing carbon emissions, promoting sustainable practices, and raising awareness about environmental issues

  Tackling economic inequality

  At SoftwareOne, we are committed to making a positive impact on society beyond our core services. As part of our G-Cloud service provision, we will continue to actively engage with in-house volunteering initiatives, including our “Harmony Day” programme. We intend to address economic inequality by: As part of our commitment to social value, we will channel our Harmony Day efforts toward addressing this issue. Our Social Value lead will look to engage our public sector team with volunteering organiations that support marginalised communities, low-income families, and individuals facing economic hardships. Whether it’s mentoring underprivileged youth, providing job readiness workshops, or supporting food banks, our team will aim to contribute to reducing economic disparities through volunteering days.

Pricing

• Price: £1,250.00 to £1,500.00 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at technology-products.uk@softwareone.com. Tell them what format you need. It will help if you say what assistive technology you use.