Parkable

Parking Management

Parkable is a cloud-based SaaS platform that optimises parking resources through real-time booking, automated allocation, and hardware integration. It reduces administration by up to 14 hours weekly, improves employee and tenant experience through fair access, and provides granular data for sustainable workplace management.

Features

• Real-time parking availability and instant mobile app booking
• Automated parking space allocation using a "Fair Chance" algorithm
• Seamless integration with existing building access control and hardware
• Comprehensive administrative portal for real-time site and group management
• Integrated electric vehicle charger management and automated payment processing
• Dedicated visitor parking module for effortless guest booking management
• Role-based access control with custom permissions for all users
• Advanced real-time reporting dashboards and data analytics for occupancy
• Multi-site management capability for complex organisational parking portfolios
• Secure identity federation supporting Single Sign-On via Azure and Okta

Benefits

• Significant reduction in administrative time and manual parking management
• Maximise car park occupancy through efficient automated bay sharing
• Improve employee commute experience and reduce workplace morning stress
• Direct financial savings through optimised lease and space utilisation
• Secure SOC 2 Type II and GDPR compliant platform
• Enhanced fair and equitable access to limited parking resources
• Scalable cloud-native infrastructure that grows with your organisation's needs
• Detailed usage data to support internal environmental sustainability goals
• Dedicated 24/7 support and specialist change management for onboarding
• Monetise unused parking assets for additional recurring organisational revenue

• Education pricing available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at maria@parkable.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

413916281936269

Contact

Maria Mahony
+64275266694
maria@parkable.com

About your service

• Service categories:

  Applications

  Production and operations

  • Other operations
• Multi cloud support: No

Service scope

• Software add-on or extension: No
• Cloud deployment model: Public cloud
• Service constraints: No
• System requirements: Internet access where the carpark is

User support

• Email or online ticketing support: Yes
• Support response times: Response time depends on the question, general queries will be answered with eight business hours.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: Yes
• Web chat support availability: 24 hours, 7 days a week
• Web chat support accessibility standard: None or don’t know
• How the web chat support is accessible: End users have a chat bot in the mobile app with instant problem resolution and an option to be put through to an operative.; Admin users are helped via a similar service through the Parkable admin panel (website).
• Web chat accessibility testing: We are fairly early in our web chat journey, to date there has been no specific testing with assistive technology users done.
• Onsite support: Yes
• Support levels: Each client has access to a dedicated client success team, this includes onboarding and a certain amount of training. Additional customer training provided as required (at an additional hourly rate).; Technical support is provided where needed and in acciordance to our SLAs framework.
• Support available to third parties: Yes
• AI chatbot: Yes

Onboarding and offboarding

• Getting started: We ensure a smooth and successful start for all users through our structured, world-class onboarding programme, led by a dedicated Customer Success Manager. Our approach is tailored to both administrators and end-users.; ; For Administrators:; We provide hands-on, personalised training. This typically includes a series of live, online training sessions, where we guide your team through every aspect of the administrative dashboard, from initial setup and configuration to ongoing management and reporting.; ; For End-Users (Drivers):; Our goal is to make the transition effortless. We work with you to develop a tailored communications plan and provide a full suite of materials, including:; Written Comms: Email templates and announcements to introduce the service.; Online Training: We host live "how-to" webinars for all users, demonstrating the app's key functions and answering questions in a Q&A session.; User Documentation: We provide access to a comprehensive online help centre with step-by-step guides, FAQs, and short video tutorials that users can access anytime.; ; For major launches, we can also provide optional on-site support to engage users and assist them with getting started in person.
• Service documentation: Yes
• Documentation formats: HTML
• End-of-contract data extraction: We have a well-defined and professional process to ensure clients can securely and completely extract their data at the end of a contract. The entire process is managed in collaboration with the client by their dedicated Customer Success Manager.; Upon contract termination, we provide a full and complete export of all client-owned data if requested. This includes all historical information on user accounts, parking sessions, transactions, and permits. The data is provided in an open, non-proprietary, and easily portable format, allowing for straightforward import into another system or for archival purposes.
• End-of-contract process: Our end-of-contract process is designed to be a smooth, secure, and professional transition, managed in full collaboration with your team.; ; The primary offboarding steps are:; Data Export: We provide a final, complete export of all your organisation's data. This data is delivered in an open, non-proprietary format.; Secure Data Purge: Once you have confirmed receipt, we will securely and permanently purge all of your organisation’s data from our live and backup systems, in accordance with our GDPR and SOC 2Type 2 compliant data management policies.; ; Included in the Price:; The management of the entire offboarding process by your Customer Success Manager.; The generation and secure delivery of the standard, complete data export.; ; Potential Additional Costs:; Extended Service Period: If you require the Parkable service to remain active beyond the contract end date to facilitate a longer transition, this would be arranged via a short-term contract extension.; Custom Data Services: If your team requires the data to be formatted or transformed in a specific, non-standard way that requires significant engineering work, this would be scoped as a separate professional services engagement.
• Documentation accessibility standard: None or don’t know
• How the documentation is accessible: Our onboarding and offboarding documentation is provided digitally to ensure it is easily accessible.; Onboarding documentation, including user guides, training materials, and FAQs, is hosted on our online Help Centre. As web-native HTML documents, they are device-independent, searchable, and compatible with browser-based accessibility tools like text resizing and high-contrast modes. Our design prioritises simple layouts and clear language for universal usability.; Offboarding documentation, such as the transition-out plan and the final data export, is provided in open, accessible formats to ensure long-term usability and data portability.; Furthermore, our dedicated Customer Success Manager ensures all documentation is accessible, providing materials and support tailored to your team's specific needs.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
• Application to install: Yes
• Compatible operating systems:
  • Android
  • IOS
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: Admin panel: full functionality available on both mobile and desktop; Parker app: only available on Android/iOS devices, and web app (with slightly reduced funcionality)
• Service interface: Yes
• User support accessibility: None or don’t know
• Description of service interface: Parkable offers two primary service interfaces. For administrators, we provide a powerful, web-based dashboard for managing all aspects of the car park, including users, permits, reporting, and hardware integrations. For end-users (drivers), we provide an intuitive mobile app (iOS/Android) and a responsive web app that allows them to self-manage everything from finding and booking a space to making payments and accessing the car park. Both interfaces are designed for a simple, user-friendly experience while providing robust functionality.
• Accessibility standards: None or don’t know
• Description of accessibility: While our service is not formally audited against WCAG, our native mobile apps are built using standard frameworks compatible with built-in screen readers like VoiceOver (iOS) and TalkBack (Android). This provides a foundational level of accessibility, allowing users to navigate and have text read aloud. We prioritise simple layouts and are committed to working with our clients to identify and address any specific accessibility barriers found during use.
• Accessibility testing: We have not yet done any testing specifically with assistive technology users.
• API: Yes
• What users can and can't do using the API: What users CAN do:; Through our API, your developers can programmatically manage the entire user lifecycle, including creating, updating, and removing users to synchronise with your internal systems. You can manage access rights by assigning users to specific groups, granting them permissions for certain car parks or permit types. The API can also be used to retrieve a wide range of data for custom dashboards or business intelligence tools, including real-time occupancy, user activity, and financial transaction history. Furthermore, it can be used to trigger actions, such as authorising a barrier gate to open.; What users CAN'T do:; To ensure security, data integrity, and PCI compliance, the API has intentional limitations. Users cannot directly process raw credit card information or execute financial transactions, as this is handled exclusively by our secure, PCI-compliant payment provider (Stripe). The API also cannot be used to alter the core business logic or underlying configuration of the Parkable platform. Finally, the API is strictly sandboxed per client; it is impossible to access any data outside of your own organisation.
• API documentation: Yes
• API documentation formats: Open API (also known as Swagger)
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: Parkable is highly customisable through configuration. Designated client administrators can customise all key business rules (such as user groups, pricing, permit types, and access permissions) using our intuitive, self-service web dashboard. ; They can also tailor elements like car park names and descriptions. For deeper customisation, our open API allows your technical teams to build custom integrations with your existing systems, ensuring Parkable fits seamlessly into your technology ecosystem.

Scaling

• Independence of resources: Parkable ensures service isolation through multi-tenancy architecture on Google Cloud Platform with logical data segregation using unique encryption keys per customer.; ; Performance Guarantees:; Infrastructure automatically scales based on demand, with load balancing distributing traffic across multiple servers. Per-customer resource allocation prevents noisy neighbor issues.; ; Uptime & Availability:; We maintain 99.9% uptime SLA monitored via status.parkable.com. GCP provides redundancy, automatic failover, and DDoS protection. Continuous monitoring enables rapid response to performance degradation.; ; Capacity Planning:; Regular capacity reviews and performance testing ensure infrastructure scales ahead of demand, maintaining consistent response times.

Analytics

• Service usage metrics: Yes
• Metrics types: Parkable's reporting suite harnesses all the data driven from parking in your buildings (in real time), including occupancy, access, financial performance and infringements. Reports are configurable by date range, group or building location and are exportable for analysis from the Parkable admin panel.; The parker can check their parking history using the Parkable app.
• Reporting types:
  • API access
  • Real-time dashboards
  • Regular reports
• Resource tagging: Yes
• FOCUS resource tagging: No

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Baseline Personnel Security Standard (BPSS)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
  • Other locations
• User control over data storage and processing locations: No
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 4.0)
• Penetration testing frequency: At least once a year
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest:
  • Physical access control, complying with SSAE-18 / ISAE 3402
  • Encryption of all physical media
• Data sanitisation process: Yes
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v4.0, CAS (Sanitisation) or ISO/IEC 27001
• Data sanitisation type:
  • Data Erasure
  • Physical Destruction / Hardware containing data is completely destroyed

Data importing and exporting

• Data export approach: Administrators can download all reports from the Parkable admin panel in CVS, CSV (Excel) and Google Sheets.
• Data export formats:
  • CSV
  • Other
• Other data export formats:
  • Google Sheets
  • CSV (Excel)
• Data import formats: CSV

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: Other
• Other protection within supplier network: For storing data within Parkable's systems (at rest) we use AES-256.; This is the encryption algorithm used to protect data stored within our systems. The encryption keys are managed by Google Cloud Platform using Google KMS (Key Management Service).; ; For clarity: ; TLS 1.2+ = Data traveling between customer networks and Parkable (in transit); AES-256 = Data stored within Parkable's systems (at rest)

Availability and resilience

• Guaranteed availability: We will use commercially reasonable efforts to ensure the Services are available (i.e. accessible and usable) at least 99.9% of the Required Monthly Availability during Business Hours. ; ; We offer the service credit available for each Subscription Tier as set forth below.; ; If we fail to meet the Required Monthly Availability, and per your written request, Parkable will issue you a service credit in an amount equal to the applicable service credit percentages set forth below for the corresponding ; Services Availability Percentages for such Subscription Tier, based on the calculated or real total applicable subscription spend for that Applicable Monthly Period, where applicable subscription refers only to the subscription for the impacted service or services:; ; Enterprise Tiers:; Required Monthly Availability: at least 99.9%; Services Availability Percentages vs Credit Percentage; 99.9% - 100% : 0%; 98.00% - 99.89% : 5%; 95.00% - 97.99% : 10%; 90.00% - 94.99% : 35%; Less than 90.00%. : 50%; ; In order to request a service credit, You will need to have opened a Service Request or Service Requests with Parkable Support at the onset of the impact of the incident(s) or whenever You first detected the incident(s).
• Approach to resilience: Parkable services (servers, database, task queues) are redundant and scaled automatically, as well as being backed up daily. The Google data centre is ISO-22301 certified.
• Outage reporting: Public Status Dashboard; Parkable maintains a public status page where customers can view real-time system status and outage information.; ; Support Response Times; For critical and high-priority support issues such as system outages, Parkable provides response times of less than 4 hours. We have detailed processes outlined in our disaster recovery policy and P1 (Priority 1) incident response procedures.; ; Communication Plan; Parkable has a system outage communication plan that notifies customers when outages occur and when they're resolved. This includes the public status dashboard and direct customer communication for critical incidents.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Multi-Factor Authentication (MFA)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
• Access restrictions in management interfaces and support channels: Parkable restricts access to management interfaces and support channels using role-based access control (RBAC) following the principle of least privilege. ; ; Management Interface Access:; Cloud infrastructure (Google Cloud Platform) is protected by SSO and multi-factor authentication. Only authorized personnel access production systems based on job function. Endpoints are monitored using Cisco Meraki Systems Manager. ; ; Support Channel Access:; Multi-factor authentication is required for accessing personally identifiable information. Only limited senior management and selected development team members can delete customer data. All PII access is comprehensively logged and reviewed regularly per SOC 2 Type II compliance.
• Access restriction testing frequency: At least once a year
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password

Audit information for users

• Access to user activity audit information: Users contact the support team to get audit information
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: Users contact the support team to get audit information
• How long supplier audit data is stored for: At least 12 months
• How long system logs are stored for: At least 12 months

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: Other
• Other security governance standards: SOC 2 Type II certified and PCI DSS certified
• Information security policies and processes: Parkable maintains a comprehensive information security framework aligned with industry standards including SOC 2 Type II and PCI DSS certifications. Our security governance encompasses documented policies covering access control, data protection, incident response, change management, data retention, and acceptable use.; ; Security Policies & Processes:; We implement role-based access control (RBAC) following the principle of least privilege, with multi-factor authentication required for accessing personally identifiable information. All systems are monitored continuously, with comprehensive audit logging of access and activities. Security assessments include regular third-party penetration testing, SAST (Static Application Security Testing) via Snyk, and code reviews against OWASP Top 10 vulnerabilities.; ; Reporting Structure:; Security governance is overseen by senior leadership, with our Privacy Officer and security team responsible for policy implementation, compliance monitoring, and incident response coordination. All security incidents are documented and reported according to our incident response plan, with critical issues escalated to executive management.; ; Policy Enforcement:; Compliance is ensured through mandatory security awareness training for all employees, regular policy reviews, automated security scanning tools, and both internal and external audits as part of our SOC 2 Type II certification process. Access logs are actively monitored, and any policy violations are reported to senior management.
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Configuration and change management approach: Parkable follows a comprehensive Change Management Policy aligned with SOC 2 Type II standards.; ; Component Tracking:; System components and dependencies are tracked throughout their lifecycle using version control, automated dependency scanning via Snyk, and documented configuration management. We maintain segregated development, QA, and production environments.; ; Security Impact Assessment:; All changes undergo mandatory code review against OWASP Top 10 risks, automated SAST and SCA scanning, and risk assessment. Changes require formal approval and comprehensive testing. Post-change reviews ensure effectiveness, and rollback procedures enable rapid remediation. Emergency changes follow expedited approval while maintaining security controls.
• Vulnerability management type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Vulnerability management approach: Parkable follows a comprehensive Vulnerability and Patch Management Policy aligned with SOC 2 Type II standards.; ; Threat Assessment:; We continuously monitor CVE and US-CERT vulnerability alerts. All vulnerabilities are scored using CVSS standards and prioritized for remediation. Automated SAST and SCA scanning via Snyk detects vulnerabilities in code and dependencies during builds. Annual third-party penetration testing provides independent validation.; ; Patch Deployment:; Critical vulnerabilities are patched immediately; high-severity issues promptly; medium-severity after high-priority resolution; low-severity during scheduled maintenance.; ; Threat Intelligence Sources:; CVE databases, US-CERT advisories, Snyk intelligence, Google Cloud security bulletins, and industry security lists.
• Protective monitoring type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Protective monitoring approach: Parkable maintains comprehensive protective monitoring aligned with SOC 2 Type II standards.; ; Identifying Compromises:; Continuous monitoring through audit logging of PII access, endpoint monitoring via Cisco Meraki, and automated vulnerability scanning via Snyk. Security alerts trigger immediate investigation.; ; Incident Response:; Documented P1 procedures activate upon detecting compromises, including containment, investigation, remediation, and customer notification per privacy laws.; ; Response Timeline:; Critical incidents receive response within 4 hours. System outages are communicated via status.parkable.com. All incidents are documented, escalated to senior management, and reviewed for continuous improvement.
• Incident management type: Complies with a recognised standard, for example, CSA CCM v4.0 or ISO/IEC 27035:2011 or SSAE-18 / ISAE 3402
• Incident management approach: Parkable maintains formal incident management processes aligned with SOC 2 Type II standards.; ; Pre-defined Processes:; We have documented P1 incident response procedures for critical security incidents and system outages, including containment, investigation, remediation, and escalation protocols.; ; User Reporting:; Users report incidents via email or our support portal. Critical incidents receive response within 4 hours.; ; Incident Reports:; Real-time system status is available via our public status page (status.parkable.com). Customers receive direct communication during critical incidents. Post-incident reviews document root cause, impact, and remediation actions taken.
• Post-quantum cryptography secure: No

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v4.0)

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: Yes
• Free trial available: No

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0%
• Between £250,000 and £500,000: 5%
• Between £500,001 and £1,000,000: 10%
• Between £1,000,001 and £2,500,000: 15%
• Between £2,500,001 and £5,000,000: 15%
• Over £5,000,001: 15%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2022 certification: No
• ISO 9001 certification: No
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: Yes
• Who accredited the PCI DSS certification: PCI Security Standards Council
• PCI DSS accreditation date: Monday 16 September 2024
• What the PCI DSS doesn’t cover: Parkable holds PCI DSS SAQ A (Self-Assessment Questionnaire A) certification, which specifically covers e-commerce merchants who have fully outsourced all cardholder data functions to PCI DSS validated third-party service providers.; ; Our certification does NOT cover:; Card-present transactions or physical payment terminals; Storage, processing, or transmission of cardholder data on Parkable systems; Direct payment processing infrastructure; ; All payment card processing is fully outsourced to Stripe, our PCI DSS validated payment service provider. Parkable does not store any cardholder data, sensitive authentication data, or handle physical card readers. Our certification applies only to card-not-present e-commerce transactions where customers enter payment details directly into Stripe's secure payment interface.; The SAQ A certification reflects our architecture: we redirect users to Stripe for payment processing, ensuring that no cardholder data ever touches Parkable's systems or infrastructure. This approach minimises security risks while maintaining PCI DSS compliance for our e-commerce payment acceptance.
• Cyber essentials: No
• Cyber Essentials Alternative: None of the criteria
• Cyber essentials plus: No
• Cyber Essentials Alternative: None of the criteria
• Other security certifications: Yes
• Any other security certifications:
  • SOC 2 Type II certification
  • PCI DSS certification

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
    • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
    • Plans for an appropriate income replacement policy for staff who are required to spend time away from work to care for a sick dependent or close relative
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Volunteering opportunities for staff
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Measures to involve local stakeholders and/or users in design (e.g. in the design of services, systems, products or buildings)

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
    • Introducing transparency to pay and reward processes
    • Working conditions which promote an inclusive working environment and promote retention and progression
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of issues relating to entering the contract workforce

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at maria@parkable.com. Tell them what format you need. It will help if you say what assistive technology you use.