Daemon Solutions

Cloud Performance Engineering

Daemon Solutions Cloud Performance Engineering service partners with your in-house development, test and operations teams to ensure that all of your business critical applications are performing to the level that your customers expect.
Our performance teams will quickly diagnose application performance issues and identify appropriate solutions.

Features

• Tailored cloud application performance assessments
• Implementation of best practice performance tuning
• Identification and triage of performance bottlenecks
• Tuning of Network, Databases, Application/Web servers and applications
• Performance KPI monitoring

Benefits

• Meet customer performance expectations
• Drive increased application usage and adoption
• Increase user efficiency
• Reduce downtime

£800 to £1,800 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@dae.mn. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

414860422969017

Contact

Jon Moss
08000463987
sales@dae.mn

Planning

• Planning service: Yes
• How the planning service works: Planning phase includes a performance risk assessment and performance planning exercise which is agreed and signed off with the customer.
• Planning service works with specific services: No

Training

• Training service provided: No

Setup and migration

• Setup or migration service available: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Test planning and management of test execution for cloud infrastructure and application solutions is included.

Security testing

• Security services: No

Ongoing support

• Ongoing support service: No

Service scope

• Service constraints: Performance tools and licenses are to be provided by the customer, these are not included in service pricing.; Service excludes functional application development.

User support

• Email or online ticketing support: No
• Phone support: No
• Web chat support: No
• Support levels: Monday-Friday 9-5 normal office hour support is available Technical account manager is provided for each major account

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: British Assessment Bureau
• ISO/IEC 27001 accreditation date: 16/08/2021
• What the ISO/IEC 27001 doesn’t cover: NA
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  At Daemon a core part of our mission is “to leave the world a little better than we found it”, and our commitment to the environment and fighting climate change is a core part of this and that is why one of our company objectives is to have a measurable societal impact. The area of fighting climate change factors into how we engage both with our clients and all of our employees. With our clients we aim to lead by example, educating them about responsible, energy-efficient usage of technology and encouraging the adoption of new cloud technology with the potential to decrease emissions. For our employees we incentivise environmentally friendly behaviour through cycle-to-work and electric vehicle purchase schemes, avoiding unnecessary travel via remote work, and we are on track to soon be mitigating or offsetting 100% of our carbon emissions as an organisation.

  Covid-19 recovery

  Throughout the Coronavirus pandemic, Daemon has been supporting businesses to mobilise, stabilise and return to work. Now, in the post-COVID-19 recovery, we're helping them find opportunities while becoming stronger – including building resilience to navigate future shocks. To meet the challenges posed by the pandemic, we supported businesses to react in agile and decisive ways. As we move into the next phase, now is the time for businesses to seek out and seize the opportunities emerging in the recovery.

  Tackling economic inequality

  Social purpose is woven into Daemon’s fabric. From creating new businesses and new employment opportunities to improving education and training, Daemon is committed to tackling economic inequality at root. Our overriding vision is to help lower the unequal distribution of income and opportunity between different groups in society.

  Equal opportunity

  Here at Daemon we are proud of the diverse & inclusive nature of our business. We always strive to ensure that everything we do is inclusive to everyone regardless of our collective range of diversity and we are committed to encouraging this approach and eliminating any discrimination. Daemon will always endeavour to; Provide equality, fairness and respect for all. Never discriminate. Oppose all forms of unlawful discrimination. Daemon is committed to; Taking equality, diversity and inclusion seriously and for it to be a strategic priority. Encouraging equality, diversity and inclusion within the company. Creating a working environment that promotes dignity and respect for all training people in their rights & responsibilities to themselves & others. Appointing champions to help promote and focus on equality, diversity and inclusion within the company. Continually reviewing all relevant policies & procedures. This means Daemon will offer everyone; equal opportunities, including training, development & progress. Fair decisions without prejudice. A happy, safe and inclusive working environment.

  Wellbeing

  Our objective is to promote and develop initiatives that: encourage a more comprehensive and inclusive approach to health and wellbeing in the Daemon community. We aim to share initiatives regularly at bi-weekly cascades and other company briefings. At Daemon we aim to: Attract and retain the best talent. Optimising productivity, Increasing social interaction and engagement, building and Maintaining a positive workplace culture. Promote being active/healthy, communicate and collaborate. We have regular socials/hubs / quarterly days, we have the well-being workflow in Slack aiming to promote a healthy day, and we have mental health first aiders.

Pricing

• Price: £800 to £1,800 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@dae.mn. Tell them what format you need. It will help if you say what assistive technology you use.