ASURA LTD
Microsoft 365 Service
Asura provides Implementation, Support and Managed Services for Office 365/M365. This incorporates: strategic fit, business planning, business change, service integration readiness, migration from legacy environments to Microsoft 365 services, monitoring and continuous improvement.
Features
- Exchange Online- hosted messasing platform, active email protection, Mailbox anywhere
- Microsoft Teams and SharePoint: integration, implementation and adoption
- Provide strategies around how to leverage the M365 services
- The Planning and governance around migrating to M365
- Architecture driven approach to integrating M365 into the business
- Power Platform: Plan, develop with Apps, Automate, Flow and BI.
- Monitoring of service health and M365 roadmap change advisory
Benefits
- Migrate exploit and maximise investment in Office365 and licensing
- Integrated implementation, support, development and user experience across M365 applications
- Provides practical guidance and experience around Microsoft 365 service
- Automated migration of M365 means lower risk and faster deployment
- Flexible support model tailored to your Microsoft 365 requirements
- Effective Microsoft 365/Office 365 project planning, deployment and migration
Pricing
£500 to £1,600 a unit a day
- Education pricing available
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at info@asura.org.uk.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 14
Service ID
4 1 8 0 5 9 2 4 9 7 6 2 0 9 0
Contact
ASURA LTD
Nikhil Rabadia
Telephone: 07956545550
Email: info@asura.org.uk
Planning
- Planning service
- Yes
- How the planning service works
-
Asura uses a standard consulting and delivery methodology to ensure:
• Solutions are always aligned to requirements and unique challenges and opportunities faced by the organisations that we work with.
• Prior to forming design recommendations, we always consider a full range of options including a formal consideration of costs and benefits ensuring that we future-proof solutions and maximise value-for-money.
• Knowledge and skills transfer is incorporated into everything we do.
• Implementation stages are shaped by architectural and design principles.
Our approach to implementation is described in our Service Definition Document, comprising the following phases:
Phase 1 - Discovery & Understand
Phase 2 - Analyse and Assess
Phase 3 - Design
Phase 4 - Justify & Evolve
Phase 5 - Build, Test & Deploy - Planning service works with specific services
- No
Training
- Training service provided
- Yes
- How the training service works
-
Asura will provide exceptional training for your employees to enable your own staff to manage the system during and after the transition to the cloud. Training typically consists of:
Knowledge Transfer Sessions - Individual or group training sessions that educate your employees on the solution and any specifics of its implementation.
Operational Engagement- Involvement of the service management teams within the project delivery to ensure that first hand knowledge is obtained by your employees.
Paired Working and Shadowing - Coaching your employees on any technical processes following delivery.
Training will also provides access to documented designs, service specific handover material and run books for repeatable actions. - Training is tied to specific services
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- If required we do provide Cloud Migration services to help organisations set up or move between cloud hosting or cloud software services.
- Setup or migration service is for specific cloud services
- Yes
- List of supported services
- Microsoft 365
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
-
Prior to migrating to Microsoft 365 your network will be tested to ensure it is configured correctly to utilise the features of Microsoft 365. In addition, all services within Microsoft 365 are tested to ensure the policies that have been defined are within your expectations.
Asura also work with you to conduct a staged acceptance and adoption approach to ensure the solution meets the requirements as defined in the workshop sessions.
Security testing
- Security services
- Yes
- Security services type
-
- Security strategy
- Security risk management
- Security design
- Cyber security consultancy
- Security incident management
- Security audit services
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
-
- Buyer hosting or software
- Hosting or software provided by your organisation
- Hosting or software provided by a third-party organisation
- How the support service works
- Asura provides a highly flexible support model focused upon driving adoption and therefore designed to assist organisations in leveraging the potential of Microsoft Azure and Microsoft Office 365 in order to improve employee productivity and organisational efficiency.
Service scope
- Service constraints
- None
User support
- Email or online ticketing support
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
- We provide a flexible offering in terms of on-going support post-delivery. This is very much tailored for the client and systems we’ve supported on but can comprise of: 1st, 2nd and 3rd line support, named individuals for escalation, monitored inboxes for improvements and fixes, fixed review points to discuss needs and potential updates, system monitoring around performance and user-ship and performance optimisation.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Up to Security Clearance (SC)
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- Yes
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Covid-19 recovery
- Tackling economic inequality
- Equal opportunity
- Wellbeing
Fighting climate change
Asura endeavours and strides to lower the impact of our carbon footprint by ensuring all our services align with industry best practises, Net Zero by 2050.
We have introduced Cloud Computing and are in the process of being fully cloud based. With such replacements of physical hardware and connections, we have significantly reduced our carbon footprint, energy consumption and wastage.Covid-19 recovery
When Covid 19 hit, we instantly moved all our staff to remote working, all the necessary equipment and resources, from laptops to monitors that were essential for their work where moved to their home. We were already using MS Teams collaborative environment, which made the transition easier for us as a business and for all our clients.
While Covid 19 is still with us, we have now moved to a hybrid-working model and the option to come into the office if there is a requirement. We also give all our staff Covid 19 training and the option to come into the office if there is a requirement.Tackling economic inequality
Social purpose is woven into the Asura fabric, from creating new businesses and new employment opportunities, to improving education and training. Asura is committed to tackling economic inequality at its root. Our overriding vision is to help lower the unequal distribution of income and opportunity between different groups in society.
We encourage all our contractors who have experience and knowledge in their specialist areas to coach/mentor the permanent staff.Equal opportunity
Asura is committed to providing services which embrace diversity and that promote equality of opportunity.Wellbeing
Asura defines wellbeing as the experience of overall health, it encompasses good mental, physical, financial and social health. We are committed to being recognised as a responsible employer that supports the wellbeing of all its employees. Asura recognises that its employees may encounter throughout the lives, events that may affect them in the workplace including those related to their health, personal or domestic situation as well as work-related problems. We encourage, facilitate working practices, and service that support employee’s wellbeing.
Pricing
- Price
- £500 to £1,600 a unit a day
- Discount for educational organisations
- Yes
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at info@asura.org.uk.
Tell them what format you need. It will help if you say what assistive technology you use.