IBM UNITED KINGDOM LIMITED

IBM Envizi ESG Suite

IBM Envizi ESG Suite supports the collection, consolidation, and management of client ESG data. Its reporting tools can be used to meet internal and external requirements for ESG reporting and disclosure. The Cloud service provides functionality to identify efficiency and decarbonisation opportunities, to scenario plan and to assess sustainability risk.

Features

• Emissions Management – Scope 1&2 GHG Accounting and Reporting
• Emissions Management – Scope 3 GHG Accounting and Reporting
• Emissions Management – Scope 3 Supply Chain Intelligence
• ESG Reporting – Value Chain Surveys and Assessments
• ESG Reporting – Value Chain Surveys and Assessments
• Decarbonization – Sustainability Program Tracking
• ESG Reporting – Building Ratings and Benchmarks
• Decarbonization – Utility Bill Analytics
• ESG Reporting –ESG Reporting Frameworks
• Emissions Management – Scope 3 Supply Chain Intelligence

Benefits

• Accurately calculate emissions with maintained global GHG emission factor library.
• Set energy and emissions reduction targets and track performance
• Supports you report in line with ESG reporting frameworks
• Streamline qualitative and quantitative data captured from value chain
• Dedicated supplier portal for capturing data with analytics
• Manage programs and track and report energy efficiency project data.
• Consolidates utilities billing data into a single record for analysis
• Analytics, benchmarking, workflow tools to drive efficiency and decarbonize facilities
• Uses IoT sensor to automatically detects and diagnoses equipment issues
• Automatically identity faulty HVAC equipment and inefficient building control strategies

£47.77 a unit

• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at ukcat@uk.ibm.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

419449103197496

Contact

Anne-Marie Wheeler
0207 202 3000
ukcat@uk.ibm.com

Service scope

• Software add-on or extension: No
• Cloud deployment model: Public cloud
• Service constraints: N/A
• System requirements:
  • Envizi is a 100% browser-based Software as a Service(SaaS) solution.
  • Envizi is independent of any operating system or hardware requirements.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Envizi’s provides regional service desk support in USA, UK, and Australia for general support enquires and “how to” type questions. The Envizi Help Desk is available Monday – Friday (excluding public holidays):; ; Between the hours of 8:30 a.m. – 5:30 p.m. AEST (Australia); Between the hours of 8:30 a.m. - 5:30 p.m. (UK); Between the hours of 8:30 a.m. – 5:30 p.m. PST (USA)
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AA or EN 301 549
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: No
• Support levels: Hours of Operation:; 8:30am-5:30pm; (local time in each of Sydney AU, California USA and London UK) during normal business days.; ; Unlimited number of calls; Phone, web, or email access to support
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: Envizi provide implementation services to configure the software. Additionally, Envizi also provide training. Envizi’s standard practice is to provide training for nominated System Administrators and General Users during and post implementation.
• Service documentation: Yes
• Documentation formats:
  • PDF
  • Other
• Other documentation formats:
  • Microsoft Word
  • Microsoft Powerpoint
  • Envizi Knowledge Portal - Video based training
  • Envizi Online Documentation Portal - Reference materials & best practice
  • Microsoft Power Bi
• End-of-contract data extraction: The platform has a set of established standard reports and data extracts to support transition out and allow clients to extract data upon completion of the contract. Clients are able to run these reports at any time in a “self-serve” manner to extract their data.
• End-of-contract process: As above, clients are able to extract data upon completion of the contract. At the end of the contract subscription period, access to the platform will be ceased.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
• Application to install: No
• Designed for use on mobile devices: No
• Service interface: Yes
• User support accessibility: None or don’t know
• Description of service interface: Envizi is a browser-based Software as a Service (SaaS) solution. The platform is accessed using web browsers over the Internet. ; ; The platform is accessed using web browsers over the Internet. ; ; Envizi is compatible with the most recent version of Google Chrome, Microsoft Edge, Apple Safari or Mozilla Firefox. Microsoft Internet Explorer is no longer fully supported in lines with Microsoft’s recommendation to move to Microsoft Edge browser. Whilst Internet Explorer remains compatible with the Envizi application, some functionality may have minor display anomalies on rendering."
• Accessibility standards: None or don’t know
• Description of accessibility: Enviz is a browser-based Software as a Service (SaaS) solution. The platform is accessed using web browsers over the Internet.
• Accessibility testing: N/A
• API: Yes
• What users can and can't do using the API: The Envizi API that enables sharing of data from the Envizi platform and allows users to access and retrieve data from Envizi directly through compatible third party software, such as Microsoft Excel, Tableau or Power BI, without the need to log in to Envizi's main user interface.
• API documentation: Yes
• API documentation formats: Other
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: Envizi platform is a modular solution that provide clients with functionality that meets requirements now, yet enables ease of access to additional modules and functionality as required.; ; We have deployed our software solutions for over 150 enterprise clients globally without the need for custom development. Envizi is a flexible and robust platform that is highly configurable to meet the requirements of all our clients across many industry sectors including real estate, technologies, financial services, government, manufacturing, education and healthcare.; ; Envizi’s User Interface allows users to customise their experience. Users may add links to their landing page, configure data grids and create personal dashboard views and reports to be saved, shared or emailed for reuse.

Scaling

• Independence of resources: There is no limit to the number of concurrent users within Envizi. Envizi supports large number of concurrent and unique users and scales accordingly.

Analytics

• Service usage metrics: Yes
• Metrics types: Network/ system availability (uptime).

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: United Kingdom
• User control over data storage and processing locations: Yes
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 3.0)
• Penetration testing frequency: At least once a year
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest: Other
• Other data at rest protection approach: Envizi utilize AWS Encryption technology.; ; The access to Envizi data at rest is restricted to super sysmtem admin only who will need to access through 2FA authentication through secure VPN.
• Data sanitisation process: Yes
• Data sanitisation type: Explicit overwriting of storage before reallocation
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

• Data export approach: The platform has a set of established standard reports to support data extraction.
• Data export formats:
  • CSV
  • Other
• Other data export formats:
  • XML
  • HTML
  • PDF
• Data import formats:
  • CSV
  • Other
• Other data import formats: Flat File

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • TLS (version 1.2 or above)
  • Other
• Other protection between networks: Only administrative access is allowed via VPN.
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • Other
• Other protection within supplier network: Only administrative access is allowed via VPN.

Availability and resilience

• Guaranteed availability: Envizi provides the following SLAs (Excludes scheduled maintenance):; Network availability: The servers that the Envizi Software is operating on are reachable from a remote machine across the Internet - 99%.; System availability: The Envizi Software application is accessible and available to login - 99%.
• Approach to resilience: Envizi is deployed on high availability cluster environments. Envizi’s policy is to implement processing clusters in geographically separate standby centers to diminish the risk of total failure of services. The model creates a geographical independence for a warm recovery model.; The disaster recovery capability is provided by having the standby database servers (with continuous database log shipping), web servers and data processing hubs that can be switched into production mode, when required by a disaster that makes the production systems unavailable.
• Outage reporting: Envizi use Uptrends to monitor the uptime of our platforms sites. Uptrends performs a check every five minutes on each site. The check involves a set steps which essentially simulate the login and log out process of a user.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Username or password
  • Other
• Other user authentication: All access to the platform is provided through a role-based authentication on a unique username and password match on login. ; ; 2FA is supported only via SSO.
• Access restrictions in management interfaces and support channels: Envizi manages accesses through role and products restrictions, ie. Pages, dashboards, and features of the platform are only accessible for certain group of users.
• Access restriction testing frequency: At least once a year
• Management access authentication: Other
• Description of management access authentication: SSO authentication.; ; In addition to the process for authenticating standard users, all management access must be done with additionals layer of authentication (2FA VPN). And management access control is more restricted.

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: User-defined
• How long system logs are stored for: Between 6 months and 12 months

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Bureau Veritas
• ISO/IEC 27001 accreditation date: 19/12/2018
• What the ISO/IEC 27001 doesn’t cover: Please refer to IBM team for more information.
• ISO 28000:2007 certification: No
• CSA STAR certification: Yes
• CSA STAR accreditation date: 16/10/2017
• CSA STAR certification level: Level 1: CSA STAR Self-Assessment
• What the CSA STAR doesn’t cover: Please refer to the IBM Team for more information
• PCI certification: Yes
• Who accredited the PCI DSS certification: TBC at call-off contract level via our online template.
• PCI DSS accreditation date: TBC at Call-off contract level via online template
• What the PCI DSS doesn’t cover: To be confirmed at Call-off contract level via online template
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: Yes
• Any other security certifications: Envizi is SOC2 Ttype II certified.

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: Other
• Other security governance standards: Envizi is SOC 2 Type II certified and is built with highest levels of security to ensure privacy of data, and the platform is also regularly tested internally and by external vendors for vulnerability. Envizi’s solution is deployed in tier-1 datacentres, utilizing IaaS Cloud services from Amazon AWS
• Information security policies and processes: Envizi is SOC 2 Type II certified.

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Envizi is SOC2 Type2 certified. Envizi has own standard system configuration and change management process.; ; Envizi has a Change Control & Configuration Management Policy to consistently meet identified computing infrastructure SLA and ensure availability & reliability of applications and resources for internal and external users.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: Envizi has its own vulnerability management process. Envizi is also compliant to IBM Vulnerability management control requirement.; ; Envizi uses a combination of tools such as AWS Inspector, AWS Security hub and Alertlogic PCI Scanning tools to perform vulnerability manangement.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: Envizi has own strict protective monitoring process. Envizi's monitoring process complies with IBM internal compliance requirement. ; ; Envizi uses a combination of tools such as AWS Guard Duty, Microsoft Security Essentials, AWS Cloudwatch and AWS CloudTrail to perform protective monitoring.
• Incident management type: Supplier-defined controls
• Incident management approach: Envizi follows IBM standard Incident management process. ; ; Envizi will ensure proactive communications with all affected clients, led by our CTO. As part of the proactive communications, Envizi will advise all affected clients by email to their nominated contact for such incidents or a senior stakeholder within the client within 24 hours of when a security incident was reported,; ; Envizi will provide a root cause analysis report to affected clients on completion of such a review which may take up to 2 weeks to complete. The root cause analysis report may indicate any to be taken to prevent further similar incident

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

• Connection to public sector networks: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  IBM are committed to achieving net zero greenhouse gas emissions globally by 2030. On this path, IBM are on track to have reduced greenhouse gas emissions by 65% (against 2010 base) in 2025, and 75% of our global electricity consumption will be from renewables by 2025. The IBM UK Carbon Reduction Plan (CRP) is published annually in which we report progress in achieving Net Zero; most recent in September 2023.; ; In fulfilling our responsibilities under our contracts, our staff operate in line with our IBM Environmental Policy and implemented through our worldwide Environmental Management System (EMS), which covers objectives including achieving our net zero greenhouse gas commitment, reduction in water use, reduction in waste going to landfill, creating green space, enhancing the natural environment and improving air quality. Local initiatives are in place around IBM and client’s locations, promoting e.g. shared or zero-carbon travel, various cycle-to-work and car-share initiatives/incentives as well as environmentally focused volunteering.; ; To influence staff, suppliers, customers and communities through the delivery of the contract to support environmental protection/improvement, we include Social Responsibility and Environmental Management requirements in subcontracts and encourage staff to work with the wider teams on improvements. In some locations, an ‘Environmental Business Resource Group’ promotes Green sustainability, also through community-based activities.; ; In 2020 IBM launched the ‘responsible.computing’ initiative, which addresses modern computing challenges and integrates aspects of sustainability, climate, ethics, openness, privacy, and security. We assess proposed technical solutions against efficient energy usage.; IBM began detailed tracking and monitoring of our environmental footprint in 1990 - being forthright and transparent in our impact long before it was fashionable or required. We have made significant improvements over the last 30 years and will continue to report transparently on impacts and progress, using ‘Sustainable by Design’ framework and tools such as CO2 Emissions-Estimator and/or Envizi.

  Covid-19 recovery

  We have continued promoting initiatives created to support COVID-19 recovery aimed at both communities and our/partners’ workforce. To help local communities manage and recover from the impacts of COVID-19 IBM have created employment and re-training opportunities. IBM provided a free, fully online offering called SkillsBuild Reignite, tailored for job seekers, and those needing to grow their digital skills. Once an initial 30-hours of online learning was completed, Reignite offered free one-on-one coaching, seminars and facilitated discussions from IBM volunteers. ; ; IBM encourage our staff, suppliers, and customers to support our local communities through IBM Community Engagement Portal. The IBM.org Volunteer’s Portal manages over 1.3 million hours of volunteering by IBM employees. IBMers are allowed to make a charitable contribution of £7 for every hour of volunteering to their chosen charity. ; ; We support our extensive ecosystem of external SME's managing/recovering from the impacts of COVID-19. IBM has invested to help reduce barriers to entry that may preclude participation in delivery by SMEs. This could relate to financial standing, ability to accept risk, invest in bids, or ability to supply sufficient volumes of resources. ; ; We have had several initiatives to support staff with the impact of the COVID-19 and extended those initiatives to clients/partners. Mental health support has been available at all times to all of our staff and their families, and we have trained volunteering staff as mental health first aiders, with programmes in place to tailor a gradual return to work e.g. following illness. ; ; IBM reimagined many of our workplaces and policies to support COVID-19 recovery. We have implemented our Work from Home Pledge & Hybrid Working Pledge for all staff, which ensures we establish and respect new boundaries and support each other in this new way of working and living. IBM continue promoting an ongoing Hybrid working approach.

  Tackling economic inequality

  IBM invest to understand of the causes and effects of inequality. We run multiple initiatives to attempt to level opportunity, focused on our stated social-responsibility goal to support education and skills development in Science and Technology, with a specific focus on those who may not otherwise be attracted, or have the opportunity, to develop those skills.; ; The ‘IBM Ignite’ scheme, a national Movement to Work programme, offers vocational traineeships and work experience to disadvantaged youth unemployed. Together with City Gateway, our London charity partner, IBM offer 2-week, onsite, workplace programmes to break the cycle of ‘no work experience, no job’.; ; IBM are proud to have created skillsbuild.org. This is a global programme, and for the UK offering IBM have partnered with ACH.org.uk, a social enterprise working to resettle refugees through labour market and social integration, City Gateway, a London charity working with disadvantaged young people, women and families in deprived areas to build skills and ambition, and SaluteMyJob, a charity creating opportunities for ex-Servicemen and women under the armed forces covenant. The SkillsBuild programmes offer training, in-person support, credentials and opportunities to put the learning into practice. In addition to the direct training through charity partners, SkillsBuild is now also available free to all online. The SkillsBuild training gives recognised qualifications to those searching for employment in a digital economy. In addition, the programme gives job-search skills, teaches agile methods and design thinking, and has specific training in growing IT fields, such as cybersecurity, big data, artificial intelligence.; ; IBM UK employ around 100 school-leaver apprentices every year. Our award-winning programme offers apprenticeships ranging from Level 3 to Level 6, with all apprentices employed as permanent employees from Day 1. We also launched Early Professional Affiliates Hiring programme enabling us to further acquire talent from underrepresented groups.

  Equal opportunity

  In 1942, IBM hired blind psychologist Michael Supa to create a programme for hiring and training people with disabilities. Supa then worked in IBM institutionalising disability representation and equality for 37 years, and 80 years after he was hired IBM continue to lead in Accessibility, Inclusive hiring, and Representation to reduce the disability employment gap. The Accessible Workplace Connection portal makes it easy for managers to accommodate IBMers who consider themselves to have disabilities, and all recruitment activities are accessible and open. IBM support all employees in training and developing new skills relevant to them, with at least 40 hours of structured training required every year; called THINK40. The training can link to recognised, external qualifications, building skills relevant to the contract. IBM is accommodating of those with additional needs, ensuring all training is inclusive.; ; IBM believes that a diverse and inclusive work environment drives higher quality delivery. We have created employment/training opportunities for those with protected characteristics in the UK since 1912. Our 300+ employee-led communities support ethnic minorities, neurodiversity, LGBTQ+, females, veterans and more through regular events within their communities. Every IBMer completes regular mandatory Diversity & Inclusion training, including on unconscious bias. Based on 2022 survey nearly 9 in 10 IBMers felt comfortable being themselves at work with ~5,000 more recommending IBM as a great place to work. IBM run a “BeEqual” campaign and programmes, with tens of thousands of employees making a BeEqual pledge of allyship to colleagues from minority groups and 6000 IBMers globally are certified as LGBT+ Allies, with 90+ events across UK and Ireland in 2023 focusing on inclusion, with approximately 3.5K attendees. IBM have a culture of promotion and recruitment aiming to addresses workforce inequality for all to have the opportunity to fulfil their potential.

  Wellbeing

  IBM has an advanced Health and Wellbeing Programme, recognising the criticality and benefits of a healthy and supported workforce. A wide-ranging Employee Assistance Program is provided confidentially to all employees 24/7, at no cost to them, backed up by medical insurance with annual health assessments available. IBM operate a Mental Health First Aid Programme, with over 200 qualified mental health first-aiders volunteering in the UK. These colleagues make themselves approachable as a first step. IBM UK have Disability Confident Level 2 status, winning in 2023 UK-IT-Industry Award – DEI and in 2021 the Best Employer for Diversity and Inclusion award from WM UK, due to the broad focus on D&I throughout the pandemic, including hidden disabilities and neurodiversity. IBM has a global neurodiversity hiring program (ND@IBM).; In the new model of home/hybrid working, various initiatives have been created to maintain and improve both mental and physical health when working remotely. The IBM Working from Home Pledge includes commitments to take time out for yourself, and to check-in regularly on colleagues. It was recognised that working alone can be challenging for some, and regular sessions, support programmes and training in place to keep people connected. Managers have undertaken training to recognise those struggling and have tools of early support. A “2020 health challenge” was taken up by 20% of the permanent employee population, with 69% of participants reported being less stressed, 74% exceeded 10,000 steps a day. We continue organising ‘Exercise challenges’ on miles walked/weight loss linked to e.g. World Heart Day. Ergonomic equipment to create a better working-from-home environment is available to all.; ; Within projects/programmes, and as part of contract delivery, IBM seek to make these various initiatives available to joint team of staff/suppliers/customers and communities. Project and colleague-based support and health initiatives are expanded where possible to all.

Pricing

• Price: £47.77 a unit
• Discount for educational organisations: No
• Free trial available: Yes
• Description of free trial: IBM Envizi Essentials- 14-Day Free Trial; ; Designed for organizations who might be collecting sustainability and environmental data for the first time.; Calculate and report on Scope 1, 2 and 3 GHG emissions.; IBM Envizi Essentials includes Envizi’s sophisticated data health tools and trace to source capability.
• Link to free trial: https://www.ibm.com/account/reg/us-en/signup?formid=urx-51938

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at ukcat@uk.ibm.com. Tell them what format you need. It will help if you say what assistive technology you use.