SYMETRI LIMITED
Symetri Consultancy, Training & Configuration - Including Autodesk Software Implementation
Symetri Consultancy, Training & Configuration.
This includes (but is not limited to) support for the implementation of Autodesk products - Autodesk Docs, Autodesk Build, Autodesk Collaborate, Autodesk Collaborate Pro, Autodesk Takeoff, Innovyze & Spacemaker - to help organisations mavimise benefits the software brings and drive maximum value from the products.
Features
- Autodesk Software training
- Configuration of Autodesk solutions
- Consultancy to support technology adoption
- Autodesk software support and technical project/account management
- Digital strategy evaluation and support
- Integration between solutions
- Solution development and configuration
- Ability to develop, create or provide complimentary applications
- BIM Consultancy
- BEP, EIR & AIR definition
Benefits
- Drive increased value from the software
- Save users time by making them more effective
- Awareness of full system capabilities drives additional benefit
- Reduce work duplication through integration
- Increase value of data collected through better specification of requirements
- Increase available insights to inform strategic decision making
- Smarter workflows reduce processing/management time
- Ensure users have required capability
- Ensure best practice rather than ok usage
- Plug workflow gaps
Pricing
£300 to £1,995 a unit a day
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at richard.brayshaw@symetri.com.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 14
Service ID
4 2 0 9 8 0 9 1 5 7 6 1 2 2 8
Contact
SYMETRI LIMITED
Richard Brayshaw
Telephone: 07540824860
Email: richard.brayshaw@symetri.com
Planning
- Planning service
- Yes
- How the planning service works
- Symetri work with organsiations to understand the current and desired digital state with regards architectural, engineering, manufacturing, construction, facilities management and digital twin processes. We challenge organisations to work smarter. Once we understand the current and desired state of an organisation, Symetri can advise around the processes, technology and changes needed to help that company evolve it's processes. Symetri will then work with organisations to put together a schedule for adoption of the appropriate cloud solution which can include, scoping solution design, configutation, development, deployment, project managment and training dependent on the organisations desired outcomes. Some of these services will relate to the Autodesk suite of products listed within our G-Cloud offering, but they are not limited to these solutions.
- Planning service works with specific services
- No
Training
- Training service provided
- Yes
- How the training service works
-
Symetri provide a wide range of training on technology solutions spanning the architectural, engineering, manufacturing and construction sectors. In relation to the solutions specifically listed on G-Cloud, we provide training on:
Autodesk Docs
Autodesk Build
Autodesk Collaborate
Autodesk Collaborate Pro
Autodesk Take Off
Spacemaker
InfoWorks ICM Enterprise Hydraulic Modeling
InfoWorks WS Pro Enterprise Water Modeling - Training is tied to specific services
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- In certain instances we will look to map data/documents/etc from exisiting solutions in to alternate cloud offerings. Typically this will be to and from BIM360/Autodesk Construction Cloud products (largely BIM360 Docs, Autodesk Docs), but is not limited to these solutions. Migration services will always be to be discussed and scoped as no migration is the same.
- Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- No
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
-
- Buyer hosting or software
- Hosting or software provided by your organisation
- Hosting or software provided by a third-party organisation
- How the support service works
-
Symetri provide a wide range of support on technology solutions spanning the architectural, engineering, manufacturing and construction sectors. In relation to the solutions specifically listed on G-Cloud, we provide support for:
Autodesk Docs
Autodesk Build
Autodesk Collaborate
Autodesk Collaborate Pro
Autodesk Take Off
Spacemaker
InfoWorks ICM Enterprise Hydraulic Modeling
InfoWorks WS Pro Enterprise Water Modeling
These offerings can be supported with consultancy, on an ad-hoc basis or with an annual support contract.
Service scope
- Service constraints
- Typical support contracts are available as per our attached support terms and conditions or on a draw-down basis. The terms are clearly defined, but should you wish to negotiate terms outside of those proposed Symetri are willing to negotiate bespoke support agreements where appropriate. This will be a way around any perceived 'constraings' within the standard terms and conditions.
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
-
Case logging and acknowledgement is immediate.
Response times will vary based on priority and query as per our support agreement terms and conditions.
Response times on weekends vary as per our support terms and conditions. - User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- None or don’t know
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- Web chat
- Web chat support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support accessibility standard
- None or don’t know
- How the web chat support is accessible
- Autodesk Contruction Cloud: The Support Hub opens in the product and allows you to type a question in the text field and surface relevant help content. You can also launch a quick help workflow to show help for common workflows based on your location in the product. If you can’t answer your question right away through help topics or quick help workflows surfaced in the Support Hub, you’ll be able to open a case with our support team on the next screen.
- Web chat accessibility testing
- No specific interface testing with users of assistive technology has been done.
- Support levels
- Support can be provided through draw-down on a time and materials consultancy basis (which can be used for training, configuration, consultancy, development, support) on a standard support contract basis or part of a bespoke service agreement. The 3 levels of standard support contract are Gold, Silver & Bronze. Pricing is dependent on size of deployment, number of licenses required and support level needs. An account manager and customer success manager will be appointed to deliver the deployment requirements as fit.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Security Clearance (SC)
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- No
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Tackling economic inequality
Fighting climate change
https://www.symetri.co.uk/sustainability/co-innovation/
DRIVING IMPACT THROUGH INNOVATION
We use Agenda 2030 and the UN Sustainable Development Goals (UNSDGs) as a driving force to create positive change through our Co-Innovation practices by delivering innovative solutions for our customers. Example: MATERNAL HEALTHCARE CENTER IN KOIDU, SIERRA LEONE
Symetri partnered with Build Health International (BHI) and the Autodesk Foundation in 2020 to design and build a Maternal Healthcare Center in Koidu, Sierra Leone. Our Co-Innovate Practices used technology and support from the Autodesk Foundation to create a replicable workflow for optimising energy and resource efficiency.
The result is an improved healing environment for patients at the Maternal Healthcare Center, where better comfort and dignity are ensured. Our innovative solution offers lasting benefits for BHI facilities.
Working together, as a dedicated team acting as one; Symetri humbly was awarded for Autodesk The Most Impactful Sustainability Win in 2022.
https://www.symetri.co.uk/sustainability/
Symetri strongly believes in sustainability and are always looking for new ways to improve energy-efficiency and reduce carbon emissions.
We are dedicated to empowering businesses to make informed decisions that positively impact the environment. Our experts in design, construction, manufacturing, science, and technology leverage digital workflows to reduce costs and carbon emissions. We offer solutions to support the decarbonisation of the industry, helping organisations adopt strategies to achieve net-zero targets, reduce waste, reduce embodied carbon emissions, and improve energy efficiency by making smarter material choices and improving supply chain management. By focusing on sustainable practices, we help our customers stay ahead of regulatory standards and position themselves as leaders in their industries.
Our BIM and digital workflow expertise allows us to optimise your designs to be more sustainable. We take a whole-life carbon approach to understand and minimise the total carbon footprint of projects throughout the lifecycle.Tackling economic inequality
https://www.symetri.co.uk/sustainability/co-innovation/
DRIVING IMPACT THROUGH INNOVATION
We use Agenda 2030 and the UN Sustainable Development Goals (UNSDGs) as a driving force to create positive change through our Co-Innovation practices by delivering innovative solutions for our customers. Example: MATERNAL HEALTHCARE CENTER IN KOIDU, SIERRA LEONE
Symetri partnered with Build Health International (BHI) and the Autodesk Foundation in 2020 to design and build a Maternal Healthcare Center in Koidu, Sierra Leone. Our Co-Innovate Practices used technology and support from the Autodesk Foundation to create a replicable workflow for optimising energy and resource efficiency.
The result is an improved healing environment for patients at the Maternal Healthcare Center, where better comfort and dignity are ensured. Our innovative solution offers lasting benefits for BHI facilities.
Working together, as a dedicated team acting as one; Symetri humbly was awarded for Autodesk The Most Impactful Sustainability Win in 2022.
https://www.symetri.co.uk/sustainability/
Symetri strongly believes in sustainability and are always looking for new ways to improve energy-efficiency and reduce carbon emissions.
We are dedicated to empowering businesses to make informed decisions that positively impact the environment. Our experts in design, construction, manufacturing, science, and technology leverage digital workflows to reduce costs and carbon emissions. We offer solutions to support the decarbonisation of the industry, helping organisations adopt strategies to achieve net-zero targets, reduce waste, reduce embodied carbon emissions, and improve energy efficiency by making smarter material choices and improving supply chain management. By focusing on sustainable practices, we help our customers stay ahead of regulatory standards and position themselves as leaders in their industries.
Our BIM and digital workflow expertise allows us to optimise your designs to be more sustainable. We take a whole-life carbon approach to understand and minimise the total carbon footprint of projects throughout the lifecycle.
Pricing
- Price
- £300 to £1,995 a unit a day
- Discount for educational organisations
- No
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at richard.brayshaw@symetri.com.
Tell them what format you need. It will help if you say what assistive technology you use.