XANTRA GROUP LIMITED

Matillion

Matillion Cloud ETL Solutions make the data migration or transformation very easy, scalable, fast and cost-efficient for data analytics tool consumption.

Features

• Data design, extraction & manipulation (ETL/ELT)
• Self Service and Code Free (Drag Drop)
• Mutlicloud connectivity and integration with legacy data sources
• one stop solution for data prep, blending, transformation, cleanse
• scheduling of ETL/ELT jobs
• Faster Processing

Benefits

• Improve your cloud analytics for data driven decision
• Multicloud and multisource support
• Create Modern Cloud datawarehouse
• Seamless connection with modern BI analytics tool post ETL
• Improved Data Accessibility
• Easy to maintain ETL Mappings without code
• Time saving for data prep process

£3,850 a licence a year

• Free trial available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at ankit.joshi@xantragroup.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

421161877858891

Contact

Ankit Joshi
+447459709685
ankit.joshi@xantragroup.com

Service scope

• Software add-on or extension: No
• Cloud deployment model:
  • Public cloud
  • Hybrid cloud
• Service constraints: Cloud vendors supported: GCP, Azure, AWS; Each cloud provider will have vendor-recommended hardware requirements ; ; Software limited on which cloud data warehouses it can feed data to (Snowflake, Redshift, BigQuery, Synapse)
• System requirements: Modern Brower required

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Within 6 hours Mon - Fri 9am - 5pm; ; 24/7 service is available on request at an additional cost depending on size of environment
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: Office hours support desk service via email or phone or messaging tool.; ; If the support is classified as consulting or expert service then this needs to be separately be agreed with client in advance.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: Professional Service with Matillion to help user up to speed and provide best-practices. Required infrastructure setup and advise along with training which can be provided at additional cost.
• Service documentation: Yes
• Documentation formats: HTML
• End-of-contract data extraction: Matillion is an orchestration environment which executes various ETL jobs but does not store data iteslf. The job specific information would be provided via documentation and can be extracted from Matillion in JSON format. Matillion additionally can be accessed via SSH.
• End-of-contract process: The VM can be deallocated or terminated on which matillion is running

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Firefox
  • Chrome
• Application to install: No
• Designed for use on mobile devices: No
• Service interface: Yes
• User support accessibility: None or don’t know
• Description of service interface: Service interface is part of interface provided
• Accessibility standards: None or don’t know
• Description of accessibility: Service is accessible via web interface
• Accessibility testing: N/A
• API: Yes
• What users can and can't do using the API: REST API endpoints allow users to interact with various internal matillion components (database drivers), operate workflows, manage jobs, version control, password and authentication (oauth) management, manage queues, schedules and users. All API access is granted through user-level permissions, with fine-grained control on what can be modified.
• API documentation: Yes
• API documentation formats: HTML
• API sandbox or test environment: No
• Customisation available: Yes
• Description of customisation: Service is extendable via custom scripting libraries and custom APIs

Scaling

• Independence of resources: VM Sizing determines the concurrency. From 2 to 24 users on single instance, with multiple instances and high-availability cluster support available as well. Realistically this is developer-centric platform so larger number of concurrent user is unusual pattern for this type of system, but measures to handle demand can largely be handled within your own infrastructure team.

Analytics

• Service usage metrics: Yes
• Metrics types: Matillion collect data on component usage and can be accessed from UI. Job monitoring is accessible via API
• Reporting types:
  • API access
  • Reports on request

Resellers

• Supplier type: Reseller providing extra support
• Organisation whose services are being resold: Matillion

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Security Clearance (SC)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
• User control over data storage and processing locations: Yes
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 3.0)
• Penetration testing frequency: At least once a year
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest:
  • Physical access control, complying with CSA CCM v3.0
  • Encryption of all physical media
• Data sanitisation process: Yes
• Data sanitisation type:
  • Explicit overwriting of storage before reallocation
  • Deleted data can’t be directly accessed
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

• Data export approach: Matillion is an orchestraction environment and does not store any data. The job definiation, metadata is exportable via UI and API
• Data export formats: Other
• Other data export formats: JSON
• Data import formats: Other
• Other data import formats: JSON

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • Private network or public sector network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Legacy SSL and TLS (under version 1.2)
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Legacy SSL and TLS (under version 1.2)

Availability and resilience

• Guaranteed availability: SLA are backed by and depend on the chosen public cloud provider, all three major cloud providers (AWS, Azure, GCP) guarangee at least 99.99% monthly uptime percentage, with service credit for any SLAs that are missed. For example if uptime drops to 99.00% 10% credit will be applied.
• Approach to resilience: Resilience is backed and provided by the underlying public cloud infrastrucuutre (topology of which you manage in-house). Matillion is available on all three major clouds -- AWS, GCP, Azure.
• Outage reporting: Alerting can be set up within individual cloud provider's environment, for example on AWS you are able to define alers through CloudWatch service, which can communicate outage in a any number of ways, including email, SMS, push etc depending on the cloud topology of your choice

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Identity federation with existing provider (for example Google Apps)
  • Dedicated link (for example VPN)
  • Username or password
  • Other
• Other user authentication: AD, OpenID, Kerberos
• Access restrictions in management interfaces and support channels: Only specific and absolutely necessary users would have the ability to change authentication and authorisation. Default permission is deny for all user.
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Dedicated link (for example VPN)
  • Username or password

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: User-defined
• How long system logs are stored for: User-defined

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber essentials plus: No
• Other security certifications: No

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: No
• Security governance approach: Matillion conducts recurring risk assessments in order to drive our security program, both across our enterprise and within our product and service offering. We accept that no product, person, or process is ever complete, and strive to innovate while demanding quality within our security program. Our overall program has been assessed against SOC2 Type II by an independent, third-party auditor.
• Information security policies and processes: We have a IT Policy in place. Breaches if taken place would be investigated but security is a resonsibility applicable to all levels. We reserve the right to monitor or track work of our employees working on our equipments. There are specific guidance on Damage/loss/misuse/vandalism

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: This will be covered by Matillion release notes and any change to the job can be done via change management process using Source safe tools.
• Vulnerability management type: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Vulnerability management approach: All the cloud host on which Matillion VM would be running are having vulenerability management which is also configurable
• Protective monitoring type: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Protective monitoring approach: All the cloud host have responsibility of identifying potential compromises and alert users accordingly on discovery. Response time would depend on cloud hosts.
• Incident management type: Supplier-defined controls
• Incident management approach: Incident report -> Service Desk -> Specialist; ; Incidents are reported via email and major incidents via phone or email.

Secure development

• Approach to secure software development best practice: Conforms to a recognised standard, but self-assessed

Public sector networks

• Connection to public sector networks: No

Social Value

• Social Value:

  Social Value

  Equal opportunity

  Equal opportunity

  We are committed to equal opportunity and provide equal access to all

Pricing

• Price: £3,850 a licence a year
• Discount for educational organisations: No
• Free trial available: Yes
• Description of free trial: 14 day trial period of fully functioning evaluation copy of the software, sufficient to establish viability and appropriateness of the solution plus any proportionate assistance. Cloud infrastructure charges (eg cost of VM hardware resources) still apply.; Not included: extensive custom development of bespoke solutions
• Link to free trial: https://aws.amazon.com/marketplace/pp/Matillion-Matillion-ETL-for-Snowflake/B073GRSSZD

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at ankit.joshi@xantragroup.com. Tell them what format you need. It will help if you say what assistive technology you use.