CRITIGEN U.K. LIMITED

EPPM Primavera P6 Consulting, Service Management, Implementation, Hosting and Integration Services

Locana's Enterprise Project Portfolio Management (EPPM) consulting services provide just what your team needs to implement, integrate and technically support your Primavera P6 and Unifier solution. We provide Strategic Consulting, P6 Licenses, Implementation/Configuration, P6 and Unifier Bespoke/Customised Training, P6 Administration, P6 Data Management/Migration, Application Support, Cloud, Hosting and Integration services.

Features

• P6 and Programme Control Systems Cloud Strategy and Architecture
• P6 and Programme Controls Systems Health checks
• Implementation and Hosting on cloud infrastructures or your own infrastructure
• P6 Application Build, Upgrades, P6 Configuration and P6 Application support
• Oracle Primavera P6, Unifier and Risk Analysis (PRA) Licence procurement
• Integration to Unifier, GIS, SharePoint, ProjectWise, Deltek, Acumen Fuse, ERP
• Bespoke/customised P6 and Unifier Training course development and management
• Data migration from other planning systems including Microsoft Project EPM
• Spatial and Programme Controls Reporting & Dashboards configuration
• Service Management including P6 and Unifier Administration

Benefits

• One-Stop Shop for Hosting and Support Services
• Vendor Agnostic
• Enhanced Customer Service
• Integrated Business Platform
• Oracle Primavera P6 EPPM Specialist Partner
• Oracle Partner with Cloud Sell track
• ESRI Platinum Partner
• SAP Integration Partner

£400 to £1,400 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at mike.housby@locana.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

421236683883718

Contact

Mike Housby
07974940902
mike.housby@locana.co.uk

Planning

• Planning service: Yes
• How the planning service works: Our P6 cloud planning service is used by clients looking to implement new or upgrade existing cloud hosting or cloud software solutions. The service is delivered by a team of subject matter experts that understand cloud technologies, Programme Controls Software and Programme Controls business processes. This team of experts will work with both the end users and IT departments to understand both the technical and business requirements. The experts will utilise Locana's extensive knowledge base of Programme Controls implementations to design and, if required, support procurement of the cloud solution.; ; The cloud solution design will define the target cloud architecture, evaluate delivery options (i.e. utilise existing in-house or self-managed cloud infrastructure or external 3rd party), specify configuration and integration requirements, define data migration and cleansing requirements, define user adoption requirements (end user training and business process changes), specify security requirements and plan the end-to-end P6 cloud implementation project.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: Our training courses are delivered by product experts and customised to fit your business processes.; ; Our service starts with a training needs assessment and business process review to establish the level and type of training required. Following the assessment we customise our training material to your requirements. This include presentations, training exercises, work based scenarios and work instructions. Training courses are delivered on-site with typically 6-10 delegates per training course.; ; Our training courses include;; ; P6 basic,; P6 advanced,; P6 Administration and; Earned Value Management
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Our Programme Controls implementations consultants have extensive experience of migrating form legacy platforms to cloud based solutions in both large and small organisations. They understand both the technical and business process domains and can perform activities ranging from installing and performance tuning software on cloud platforms to extracting, cleansing and loading legacy data. Our service bridges the gap between the business users and vendors to ensure a smooth migration to the cloud platform.; ; The service will begin with a legacy and cloud solution assessment to evaluate/define the following; rules for mapping data between systems, data cleansing requirements, interfaces that need to be maintained, security requirements, support requirements, end user training needs and technology training needs. The assessment will conclude with the production of a focused cloud migration strategy.; ; Our consultants will execute the cloud migrations strategy working with both the cloud vendor, business user and internal IT departments to set up the cloud service. Activities performed typically include; Software installation and tuning, implementation of security requirements, product configuration, data migration and cleansing, testing, training and support set up.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Locana provide testing services to ensure that the solution performs effectively in a cloud environment.; ; Our Implementation Consultants understand the issues associated with cloud based solutions and a test strategy will be developed that focuses on areas of highest risk. The implementation consultants will define test cases and agree these with the buyer before building the test environments and developing manual and/or automated test scripts.; ; Multiple types of testing will be performed; ; Functional testing - to ensure software configurations align with business processes.; Integration testing - to ensure that the cloud solution integrates with other cloud/legacy platform systems.; Data migration testing - to ensure that the data has been correctly migrated from the legacy systems; Usability/accessibility testing - to ensure that users and easily access the cloud solution.; Performance testing - to include load testing and network access testing.; Support process testing.; ; Our consultants will run test and present test reports for review by the buyer.; ; To support user acceptance testing the Locana Implementation Consultant will work with the buyers end users to run through a set a comprehensive tests.

Security testing

• Security services: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: The Locana cloud application support desk is staffed with subject matter experts that provide advice on a range of programme management application and cloud technologies. The support desk is a one stop shop for end user programme management application issues. The service includes the following;; technical support, licence management, upgrades and patching, out of hours maintenance, database administration, archiving, data management, regular health checks, user administration, monitoring cloud usage levels and vendor management.; ; A Locana subject matter expert will own each issue raised and work through the issue until it is resolved. In many cases the Locana knowledge base is used to identify an resolution. If required the Locana subject matter expert will work directly with the product vendor to resolve the issues.; ; Locana believe in proactive support and will perform regular application health checks to head off potential issues.; ; Regular reports will be produced that detail the following; incidents, resolution times, open incidents, health check recommendations and general information of product releases.

Service scope

• Service constraints: None

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Our SLA are customised to the clients requirements. We support 24/7 or 9 to 5 depending on requirements
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: Web chat
• Web chat support availability: 24 hours, 7 days a week
• Web chat support accessibility standard: None or don’t know
• How the web chat support is accessible: We use technologies such as Teams, Zoom, WebEx, Skype and Skype for Business.
• Web chat accessibility testing: We use commonly available web chat software and do not conduct our own testing with assistive technology users.
• Support levels: Our service is customised to the clients requirements. We provide subject matter experts, technical account managers and cloud support engineers as part of the service.

Resellers

• Supplier type: Reseller providing extra support
• Organisation whose services are being resold: Oracle Primavera Licenses

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: British Assessment Bureau
• ISO/IEC 27001 accreditation date: 30/01/2024
• What the ISO/IEC 27001 doesn’t cover: Scope limited to information technology consultancy providing geospatial and program controls solutions in the UK.
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Locana is committed to the concept of sustainable development, which requires balancing the need for economic operations and growth with good stewardship in the protection of the natural environment. ; ; We strive to eliminate any potentially adverse impacts of operations on stakeholders and the communities in which we do business by implementing programmes and initiatives focused on utilising resources efficiently. ; ; A few examples include; a remote workforce model with most employees working from their home office thus reducing the carbon output from commuting, implementing paperless work environment to help reduce the impact of our business on the worlds natural resources, and committing to recycling including the reuse, repurposing and donation of computers. Recycling and turning off the lights not only lowers costs, it has a real-world effect. We expect all employees to think about ways they can individually make a difference and make recommendations and lead initiatives supporting company-wide efforts. It takes the combined efforts of all of us to make an impact.

  Covid-19 recovery

  Locana promotes social distancing, remote working, and sustainable travel solutions to help improve workplace conditions that support the COVID-19 recovery effort in the UK.

  Tackling economic inequality

  Locana has quality systems and processes in place which ensure all our suppliers are paid promptly and within contractual terms. ; ; Locana believes strongly in addressing global economic inequality and in conjunction with some of our third sector clients, many of the solutions we deliver help to address elements of inequality.; ; Locana has done significant work for the HarvestChoice program led by the International Food Policy Research Institute (IFPRI). The ultimate goal achieved was to improve the lives of poor people in sub-Saharan Africa through productive and profitable farming. This work involved agricultural value chains and visualisation. We helped develop a flagship web mapping application which put complex, detailed data into the hands of the people who need it, in a format that makes sense. This helped development stakeholders pinpoint strategic investments and maximise results.; ; Another example is the work we do with 500 Women Scientists, which is a global community formed to serve society by making science open, inclusive, and accessible. Its fundamental mission is to build a means and community for women scientists to connect, learn, share, and grow. Our work with 500 Women Scientists has seen delivery of the Gage platform to connect people around the world using Locana open data and development services. Launched in 2019, Gage successfully met its objectives to provide a fast, efficient resource that enables educators, policymakers, media, and others to quickly connect to the expertise of women and gender-diverse people in STEMM. The platform now empowers thousands of scientists worldwide to exchange knowledge and engage with each other and the public.

  Equal opportunity

  The diversity of Locana’s employees is a tremendous asset. ; ; The Company is firmly committed to providing equal opportunity in all aspects of employment and strives to provide each employee with a safe and healthy work environment which is free from discrimination or harassment based on age, disability, race, national origin, colour, religion or belief, gender, gender identity or expression, sexual orientation, genetics, or other factors that are unrelated to the Company’s legitimate business interests.; ; Locana has defined a comprehensive Diversity, Equity, and Inclusion Charter. We believe in social justice, equity, anti-racism and valuing all we each uniquely bring to Locana.; ; We believe in hearing and respecting other points of view, and respectfully sharing our own.; ; We believe that Locana becomes stronger through our unique abilities and varying viewpoints. Celebrating this strength makes our employees feel more fulfilled and invested in the success of our company. ; ; We believe that all employees should enjoy the freedom of bringing their “whole self” to work. We strive to ensure that each person feels comfortable sharing as much or as little of themselves with their co-workers and that this does not affect work opportunities. ; ; We believe that all viewpoints are welcomed and can be received with an open mind by our co-workers. ; ; We believe and understand the importance of fostering a positive workplace as a priority for our employees. ; ; We are committed to listening, learning, and progressing as an organisation.

  Wellbeing

  We make it a priority to maintain a safe, healthy, respectful work environment free of bullying and harassment. The Company will not tolerate sexual advances, actions, comments or jokes related to age, disability, race, national origin, colour, religion or belief, gender, gender identity or expression, sexual orientation, genetics, or any other comments or conduct in the workplace that creates, encourages or permits an offensive, intimidating or uncomfortable work environment. Each employee has responsibility for maintaining a safe and healthy workplace for all employees by communicating and acting respectfully, participating in a company culture of open communication to sort concerns if they arise, and notifying someone in management, leadership or human resources of perceived instances of unprofessional or unlawful behaviour. ; ; We expect all employees to follow good health and safety rules and practices and to report accidents, injuries and unsafe equipment, practices or conditions.

Pricing

• Price: £400 to £1,400 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at mike.housby@locana.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.