BECHTLE LIMITED

Infrastructure Review Service

IT assets are discovered, assessed, and analysed to make recommendations in line with infrastructure best practice. This information identifies underutilisation, end of life/support hardware and software, unsupported/ poorly designed architecture, leading to better informed IT decisions, greater efficiencies, and utilisation of improved technologies to help accelerate your organisations strategic goals.

Features

• Server and storage audit, resource usage and compatibility overview
• Disaster recovery, business continuity, data governance strategy overview
• Data protection, backup, recovery data archive strategy review
• Licensing compliance review
• Management and network high level overview
• Managed contracts and outsourcing value analysis
• Cloud strategy overview, utilise to improve operational outcomes
• User experience monitoring on your LAN, WLAN & WAN

Benefits

• Tangible information to support any strategic infrastructure change
• Confidence knowing data is safe and can be retrieved easily
• Have the correct licensing to support critical applications
• Make sure basic security pre-requisites are met and sustained
• Analysis of service, technology, and delivery for quality and relevance
• Overview of cloud strategy, with recommended actions

£100.00 to £850.00 a unit

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at publicsector.uk@bechtle.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

421412523050436

Contact

Public Sector
01249 467900
publicsector.uk@bechtle.com

Planning

• Planning service: Yes
• How the planning service works: If the outcome of the aforementioned service leads to a recommendation of the utilisation of a cloud or hybrid cloud platform and associated software, then the planning, architecture and implementation of the new platform will be conducted in a separate workshop called the Cloud Adoption Framework available via the G-Cloud 14 portal through Bechtle UK. The workshop provides a detailed analysis of an organisation's infrastructure requirements in line with their IT and overall business strategy, from justifying the use of cloud technologies, to the migration of workloads to the cloud, to the ongoing maintenance of services thereafter.; ; This service is generic and covers both cloud and on premise architectures, but will include recommendations on the utilisation of cloud technologies where it is deemed a strategic gain in IT consumption can be made. This can be a full cloud migration to a hybrid consumption model, utilising such products as cloud identity, file storage, backup, IaaS services for high availability, datacentre consolidation, application modernisation, centralised workplace and server applications for simplified management. Planning will be conducted bespoke to the organisations requirements and an architectural design will follow best practice to provide the best possible outcome
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with: Microsoft Azure

Training

• Training service provided: Yes
• How the training service works: Training can be provided on bespoke basis in line with the needs of the customers skill gaps, team requirements, or desired level. This can include shadowing, accreditations, knowledge transfer etc.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Migration services are available via either by the Cloud Adoption Framework service or bespoke professional services in line with customer requirements. Migration of services and data can only be conducted after justification analysis is undertaken ,and the appropriate plan is put in place to mitigate risk, prioritise services and ensure that normal service is maintained post migration implementation.; ; This service can offer ongoing migration to cloud based or traditional on-premise technologies, whether they are physical, hosted in a COLO, or to the cloud. iOmart for colo, Azure for public cloud, HPE, Dell, Lenovo, Netapp, Pure for on prem datacentre architecture.
• Setup or migration service is for specific cloud services: Yes
• List of supported services: Microsoft Azure

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Quality Assurance and Testing is conducted by continous monitoring and sign off using Prince 2 qualified project management quality assurance frameworks to ensure timely in budget delivery in line with customer expectations.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
  • Other
• Other security services:
  • Penetration Testing
  • SIEM design and deployment
  • Automated remediation response
  • Automated remediation response
• Certified security testers: Yes
• Security testing certifications:
  • GBEST
  • CHECK
  • CREST
  • Tigerscheme
  • Cyber Scheme

Ongoing support

• Ongoing support service: Yes
• Types of service supported: Hosting or software provided by a third-party organisation
• How the support service works: We offer the following experienced presales consultancy on the core Azure offerings and comprehensive assistance with the journey to cloud as well as information about Azure technology trends, new upcoming technologies, features in preview. We can facilitate access to channel only available offers, up to date pricing information and foresight to upcoming pricing changes. Our first and second line support is provided by an expert ITIL accredited service desk with measurable SLAs. We also offer recommendations for cost optimisation via assessments against best practice and enhanced managed service offerings. A broad range of packaged and professional services offerings including migration, Azure Virtual Desktop implementation, Security Incident Management, Database migration and process automation is available.

Service scope

• Service constraints: The service is a consultancy service including infrastructure review and recommendations only and does not include ongoing support and management of the customer environment. This comes under a different set of services.

User support

• Email or online ticketing support: No
• Phone support: No
• Web chat support: No
• Support levels: Not applicable

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: All major vendors

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Security Clearance (SC)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: DQS
• ISO/IEC 27001 accreditation date: 29/10/2020
• What the ISO/IEC 27001 doesn’t cover: N/A
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Bechtle are actively taking steps to ensure that we operate our business with as little environmental impact as possible. As a group, we are Ecovadis Gold and ISO14001 certified, and are committed to becoming carbon net zero by 2030. We launched the Bechtle Sustainability Strategy 2030 to serve as a roadmap for how we will get there, identifying 4 areas of action as part of this strategy:; ; • Ethical business practices; • Environmental Approach; • People; • Sustainable digital future; ; Bechtle have established a database for recording Scope 1 and 2 (direct and indirect CO2 emissions) and Scope 3 (that of the Bechtle Group, such as purchased goods and services, transportation and distribution, business travel, and employee commuting) emissions. We are collecting data through group-wide sustainability software, WeSustain, and have used the data to produce a Carbon Reduction Plan (CRP) that is published on our website (Carbon-Reduction-Plan-BechtleUK-2022.pdf) and updated annually. ; ; Supply chain management ; We work closely with our vendor partners to broaden our portfolio of sustainable technologies, solutions, and services, and could help to minimise the future environmental impact.; ; Recycling/Asset disposal; Bechtle actively encourage our customers to make sustainable use of their resources, through secure asset disposal, refurbishment, and recycling of devices. Bechtle have recently helped facilitate a self-funding recycling program for a large local authority, who wanted to prevent their old laptops from going to landfill.; ; Green Logistics ; Bechtle design our logistics processes around an ecological efficiency criteria, both in terms of transport and packaging. ; ; Internal Sustainability team ; We have a dedicated sustainability team, who’s aim is to improve and promote sustainability within three areas: social, personal, and business. The team have defined and actioned sustainable methods, changes in practice and greener alternatives across the whole of Bechtle UK and help to drive our sustainable

  Covid-19 recovery

  Many organisations have had to change their operating models and ways of working following the COVID-19 pandemic. IT also became clear to a number of our customers that their infrastructure that supported old ways of working, no longer supported new hybrid or remote working models. Through a thorough infrastructure review we can not only advise our customer on what best suits their current operating models but we can also help them to be future-ready. We can help them improve productivity, utilisation and adoption, getting maximum productivity out of their investment, whilst saving costs and limiting environmental impact through cloud/ hybrid adoption.

  Tackling economic inequality

  Bechtle’s equal opportunities policy applies across the whole company and includes recruitment, selection, training, career development and promotion. No employee or applicant will be treated less favourably on the grounds of colour, race, religion, nationality, ethnic or national origin, gender (including gender reassignment), sex, sexual orientation, age, marital status, disability, or be disadvantaged by conditions or requirements that cannot be shown to be relevant to the job in hand.; ; Specifically the Company is committed to:; 1. Preventing any form of direct or indirect discrimination or victimisation.; 2. Promoting equal opportunities for men and women.; 3. Promoting equal opportunities for people with disabilities.; 4. Promoting equal opportunities for ethnic minorities.; 5. Promoting a good harmonious working environment where all employees are treated with respect and dignity and in which no form of intimidation or harassment will be tolerated.; 6. Fulfilling all legal obligations under relevant legislation and associated codes of practice.; 7. Taking all necessary permitted positive action including setting of goals and timetables.; ; Breaches of the Equal Opportunities Policy will be regarded as misconduct and could lead to dismissal in certain cases.; ; Equality and Diversity policy is available upon request

  Equal opportunity

  Bechtle’s equal opportunities policy applies across the whole company and includes recruitment, selection, training, career development and promotion. No employee or applicant will be treated less favourably on the grounds of colour, race, religion, nationality, ethnic or national origin, gender (including gender reassignment), sex, sexual orientation, age, marital status, disability, or be disadvantaged by conditions or requirements that cannot be shown to be relevant to the job in hand.; ; Specifically the Company is committed to:; 1. Preventing any form of direct or indirect discrimination or victimisation.; 2. Promoting equal opportunities for men and women.; 3. Promoting equal opportunities for people with disabilities.; 4. Promoting equal opportunities for ethnic minorities.; 5. Promoting a good harmonious working environment where all employees are treated with respect and dignity and in which no form of intimidation or harassment will be tolerated.; 6. Fulfilling all legal obligations under relevant legislation and associated codes of practice.; 7. Taking all necessary permitted positive action including setting of goals and timetables.; ; Breaches of the Equal Opportunities Policy will be regarded as misconduct and could lead to dismissal in certain cases.; ; Equality and Diversity policy is available upon request

  Wellbeing

  Bechtle believe Health & Safety and wellbeing of employees contributes to a good working environment which is key to a business.; ; Throughout the year Bechtle hold different events, this gives everyone a chance to meet one another from different office branches which lends itself to a healthy work environment, some of these events are “Summer Festival (BBQ, Music, Dancing), Christmas Party, New Year kick off, Games events” to name a few. Each branch also have a relaxing area where employees can congregate and take time out in a chilled environment.; ; Bechtle have also introduced initiatives to promote social and economic wellbeing, such as:; ; • Competitive salary, which is well above the National Minimum Wage; • Cycle to work scheme; • Hybrid working model, where employees can work from home 2 days a week to reduce commuting time; • My Bechtle Benefits discount portal, offering employees discounts via numerous retailers; • Employee Assistance Programme, providing employees with mental health and wellbeing support; • WPA Health Cash Plan; • Enhanced pension contribution; • Reduced health and gym memberships; • Paid for professional training; • Piloting an electric vehicle salary sacrifice scheme, which is being rolled out to the wider company.

Pricing

• Price: £100.00 to £850.00 a unit
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at publicsector.uk@bechtle.com. Tell them what format you need. It will help if you say what assistive technology you use.