Cirro

IoT & IIoT Business Case Development & Support

Cirro provide customer support for the design and development of IoT strategy, business case development, ROI forecasting and use-case impact. Additional, Cirro has an IoT project planning and programme delivery team that support the implementation and delivery of the IoT project.

Features

• Aligns IoT and IIoT to business strategy
• Development of IoT business case, gap analysis and technology planning
• Use-case definition and structure
• Prioritisation of Industrial IoT use cases
• Data sets, value and quality
• Platform road map and strategy
• Enablement of process automation for increased operational efficiency
• Real-time data and analytics, identifying improvement areas, optimising resource utilisation
• Maximise operational visibility, planning and reduced maintenance outages
• Improve planned maintenance cycles and asset utilisation

Benefits

• Ensure IIoT and IoT support wider business objectives
• Maximise stakeholder participation, value and return
• Reduce risk and ensure healthy long-term technology strategy
• Maximise investment in technologies, reduce vendor lock-in
• Ensure early success and increasing momentum of Programmes
• Ensure right technology decisions at outset
• Utilise IoT sensors and SMART technologies
• SMART buildings, SMART cities, identify problem areas
• IoT data sanitation and standardisation planning and testing
• IoT data set planning and automation modelling

£500 to £1,500 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at michaelo@cirro-solutions.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

421623355765333

Contact

Michael Owen
020 3418 0412
michaelo@cirro-solutions.co.uk

Planning

• Planning service: Yes
• How the planning service works: To ensure we fully understand your requirements, we recommend an initial discovery phase. During this phase, we will analyse your business requirements, review the data sets, and the desired outcomes, and define the use case, timescales, deliverables and ongoing support requirements. We then create a Statement of Works which we then deliver against. As a Cloud Service Provider, Cirro can also, if required, provide managed cloud services, either within your existing environment or create a suitable cloud or onsite solution. For larger or more complex projects, Cirro can also provide a Technical Project Manager.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: Training of the corer application platform is included
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: IoT Management and Deployment with the Daizy platform; We have established a 5 step setup and migration process.; 1) Design & Prototype - Select IoT products, design the geography, location, and configuration of your IoT project.; 2) Connect - nclude NB‑IoT, Sigfox, LTE Cat‑M, LoRa WAN or 4G network subscriptions, or bring your own connectivity.; 3) Install - Assign installation tasks and activate devices with the Daizy mobile app for Android and Apple iOS.; 4) Publish - Deliver normalised IoT data in real time to your application, fully contextualised with project metadata.; 5) Manage - Monitor equipment in life, with fault alerting, configuration management and repair tasks throughout the device lifecycle.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Cirro along with Daizy work with customers and partners across the entire supply chain, from network operators to device vendors, solution providers and system integrators. To ensure end to end quality and performance. These are essential partnerships for IoT management and deployment. Our service covers ; 1) Asset Management; Track all IoT equipment throughout its lifecycle, from initial stock control, through installation, in-life use and end of life disposal with a full audit trail.; ; 2) Configuration Management for IoT - ; Daizy tracks device configuration. If a device is swapped in life, the new equipment will receive the same configuration over-the-air.; ; 3) In-life monitoring; If a device fault occurs, Daizy will send an alert via email or to third-party service management platforms.

Security testing

• Security services: Yes
• Security services type:
  • Security risk management
  • Security design
  • Security incident management

Ongoing support

• Ongoing support service: Yes
• Types of service supported: Hosting or software provided by your organisation
• How the support service works: This is SaaS platform and we provide full support - with support for customer developers also available.

Service scope

• Service constraints: No known constraints

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: 8 Hour response - different levels can be agree if required
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), 7 days a week
• Web chat support: No
• Support levels: As standard, we provide commercial and account management. During the development phase of the project, we provide a lead engineer who coordinates the project internally, acting as the main technical liaison and is ultimately technically responsible for the delivery and ongoing support. Depending on the SoW, the project scope, the complexity and the ongoing support requirements, a Support Agreement can be offered, on software and API work, this is typically a standard UK working hours agreement, however, this can extended if needed. Additionally, we can also provide pro-active monitoring and altering tools or solutions to ensure continual service validation, monitoring for uptime, data throughput, trends, forecasting, usage or networking.

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Daizy Tech Ltd

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Security Clearance (SC)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: IQS
• ISO/IEC 27001 accreditation date: 16/7/2023
• What the ISO/IEC 27001 doesn’t cover: Elements that sit outside of the application and company operation, such as 3rd party services, integrations and coding.
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Commitment to Reduce Carbon Footprint and Climate-Related Initiatives In alignment with our commitment to reducing our ecological impact, we are dedicated to collaborating with our customers and suppliers to contribute to environmentally sustainable initiatives that improve ecosystems and reduce ecological impact. Our primary objective is to minimise the environmental impact of our operations. Focus on Environmental Impact Reduction Our main focus is to engage in discussions with our customers to explore collaborative approaches for reducing the environmental impact, particularly by minimising non-essential travel, to reduce energy usage and wastage of time and materials, all of which have an impact on operational consumption. As we transition back to regular operations, we are focused on reducing our physical impact, including initiatives such as flexible working, minimising printing, and enhancing recycling efforts. We are committed to optimising our physical office requirements to ensure efficient resource utilisation. Future-Focused Solutions and Efficiency We are dedicated to designing future-oriented solutions that embed efficiency into our design and delivery processes. Leveraging the momentum generated by the pandemic, we aim to build on successful new working methods. At Cirro, we are continually looking to identify potential improvements in the way we work to improve our operational efficiencies which directly impact energy usage, travel or ecological impact. By championing these initiatives, we are steadfast in our commitment to not only reduce our own ecological impact but also to actively engage with our stakeholders to foster environmental sustainability and support initiatives that have a positive impact on our world.

  Equal opportunity

  Delivering Social Value Theme 4 and PPN 06/20 Model Award Criteria In the following section, we elaborate on our approach to fulfilling Social Value Theme 4 and the relevant PPN 06/20 Model Award Criteria Our strategy, aligned with WSP’s 2022-24 Inclusion & Diversity Strategy, encompasses the following initiatives: Skill Development for Underrepresented Groups We are committed to supporting the development of new skills that lead to recognised qualifications for underrepresented groups. Addressing Inequality in Employment, Skills, and Pay We will demonstrate a clear commitment to identifying and addressing inequality in employment, skills, and pay within the contract workforce. This includes implementing time-bound action plans to monitor the inclusion and progression of full-time equivalent (FTE) employees from underrepresented groups. Supporting In-Work Progression Our approach includes support for in-work progression, aiming to assist individuals from disadvantaged or minority groups in transitioning into higher-paid roles by developing new skills relevant to the contract. Real-World Equal Opportunity When recruiting, Cirro has a policy to ensure that all names, ages, race or gender details are removed from CVs, so we focus on interviewing and employing the most suitable person for the role.

  Wellbeing

  Wellbeing Initiatives In our commitment to prioritising the well-being of our teams, we are dedicated to supporting the health and well-being of our employees, contractors, suppliers and customers. Flexible Working Support We offer flexible working conditions to our staff. They have a clearly defined job description, they know what needs to be done and they have the flexibility they need to be able to do that whilst balancing home life, physical and mental health. Internal Support Cirro’s works typically in virtual teams, it’s important that we have ‘virtual’ tea breaks and have regular discussions. Cirro also keeps an eye on the level of output expectations and workloads of employees to ensure the right resourcing levels and workloads. During periods of high-intensity working, such as working on tenders, delivering projects or whatever it might be, Cirro ensure employees take time out once this is more practically possible to ensure employees can refresh and relax.

Pricing

• Price: £500 to £1,500 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at michaelo@cirro-solutions.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.