IBA GROUP LIMITED

IBA Insight

IBA's extensive fleet, values and market data in combination with flight data and our professional expert opinion, offers greater confidence and assurance for investments, risk profiling and monitoring of aircraft portfolios.

Features

  • A one-stop Commercial Aviation Intelligence platform providing integrated analytics.
  • Leading data accuracy across transactions, valuations, locations, flights and carbon.
  • Comprehensive, dynamic, and user friendly dataset.
  • Data feeds and dedicated researchers and aviation analysts.
  • The first and best flight-based carbon calculator for finance/airline industries.
  • Flexible delivery and exportable datasets provide access to user-generated analysis.
  • 1000+ combined meta-data fields allow users to generate relevant analysis.
  • Historical, current, and forecast Aircraft/Engine values in-line with ISTAT principles.
  • Customisable aircraft/engine valuations from IBA’s award winning Appraiser Team.
  • A dedicated customer service team with high level engagement.

Benefits

  • Understand airline group, alliance and aircraft ownership structures, aircraft, etc.
  • Track, monitor or benchmark aircraft fleets.
  • Assess operator and asset risk.
  • Monitor aircraft transactions and current and future asset liquidity.
  • Identify aircraft coming off lease with IBA’s forecast lease end-dates.
  • Report accurate fleet values, lease rates, current and forecast values.
  • Explore industry correlations and historical micro and macroeconomics trends.
  • Graphically illustrate trends in the aviation market, including historical values.
  • Gather and track utilisation of aircraft.
  • Clearly illustrate carbon emissions through any range of factors.

Pricing

£2,000 to £25,000 a user a year

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at alice.gondry@iba.aero. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 13

Service ID

4 2 1 8 9 4 9 4 4 0 8 4 9 1 8

Contact

IBA GROUP LIMITED Alice.gondry@iba.aero
Telephone: 01372 22 44 88
Email: alice.gondry@iba.aero

Service scope

Software add-on or extension
No
Cloud deployment model
Public cloud
Service constraints
We have no service constraints.
System requirements
  • A compliant, modern browser
  • Client firewall needs to allow websocket technology

User support

Email or online ticketing support
Email or online ticketing
Support response times
We have a dedicated team that consider your priority ticket and respond as appropriate, but always on the same business day.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Onsite support
No
Support levels
Our standard IBA Insight subscription ensures you receive support with onboarding, training, and maintenance.
Support available to third parties
No

Onboarding and offboarding

Getting started
We provide provide set up and training to help you understand how to optimise your use of our software. We maintain contact with the person responsible within your organisation to offer guidance and help while you become conversant in using the technology.
Service documentation
Yes
Documentation formats
PDF
End-of-contract data extraction
Our software does not contain customer proprietary data and therefore does not require an extraction process.
End-of-contract process
At the end of the contract, the customer will simply be refused access. Due to the simplicity and usability of our software, no offboarding is required. Refer to EULA.

Using the service

Web browser interface
Yes
Supported browsers
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
Application to install
No
Designed for use on mobile devices
Yes
Differences between the mobile and desktop service
None.
Service interface
No
User support accessibility
None or don’t know
API
Yes
What users can and can't do using the API
Users can refer to documentation using their API.
API documentation
Yes
API documentation formats
PDF
API sandbox or test environment
Yes
Customisation available
No

Scaling

Independence of resources
No direct dependency on 3rd parties other than Internet and hosting provision, which could easily be relocated.

Analytics

Service usage metrics
Yes
Metrics types
Our metrics include: login frequency, credit usage, application module use, and session duration.
Reporting types
  • API access
  • Reports on request

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
None

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
United Kingdom
User control over data storage and processing locations
Yes
Datacentre security standards
Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency
At least once a year
Penetration testing approach
Another external penetration testing organisation
Protecting data at rest
Encryption of all physical media
Data sanitisation process
Yes
Data sanitisation type
Explicit overwriting of storage before reallocation
Equipment disposal approach
A third-party destruction service

Data importing and exporting

Data export approach
Users can export their data in a range of forms including graphs, charts, and visuals.
Data export formats
CSV
Data import formats
Other
Other data import formats
Users cannot upload data

Data-in-transit protection

Data protection between buyer and supplier networks
Other
Other protection between networks
https between client browser and IBA's service.
Data protection within supplier network
Other
Other protection within supplier network
Access control lists and firewall segregation.

MFA when accessing the network from outside the LAN

Availability and resilience

Guaranteed availability
We have a guaranteed availability of 99% as is reflected in our SLAs.
Approach to resilience
Replication between production and DR site, as well as assured recovery on backups.
Outage reporting
We send email alerts and issue notifications through our marketing website.

Identity and authentication

User authentication needed
Yes
User authentication
Username or password
Access restrictions in management interfaces and support channels
N/A
Access restriction testing frequency
At least once a year
Management access authentication
Other
Description of management access authentication
This is not applicable to our service.

Audit information for users

Access to user activity audit information
Users contact the support team to get audit information
How long user audit data is stored for
User-defined
Access to supplier activity audit information
Users contact the support team to get audit information
How long supplier audit data is stored for
At least 12 months
How long system logs are stored for
At least 12 months

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
No
Other security certifications
No

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
No
Security governance approach
Our CEO provides the strategic direction for our security governance; regularly reviewing the integrity of our training, processes, and behaviours and ensuring it is reflected in our policies.

Where we identify an area for improvement, our board will convene a meeting to determine the level of risk and subsequent action to take. Remedial actions will be cascaded down our business and monitored to determine their effectiveness.
Information security policies and processes
IT Security policy, Data Protection policy, BYOD policy, hybrid working policy.

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
Raise request, approve, implement in test, approve/reject. Implement in production.
Vulnerability management type
Undisclosed
Vulnerability management approach
Centralised AV, anti-malware, patching, carried out on regular schedule.
Protective monitoring type
Undisclosed
Protective monitoring approach
We use Advanced firewall technology along with cloud based email and internet based risk protection.
Incident management type
Undisclosed
Incident management approach
Report, measure impact, record details, implement mitigations.

Secure development

Approach to secure software development best practice
Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

Connection to public sector networks
No

Social Value

Fighting climate change

Fighting climate change

N/A
Covid-19 recovery

Covid-19 recovery

N/A
Tackling economic inequality

Tackling economic inequality

N/A
Equal opportunity

Equal opportunity

N/A
Wellbeing

Wellbeing

N/A

Pricing

Price
£2,000 to £25,000 a user a year
Discount for educational organisations
No
Free trial available
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at alice.gondry@iba.aero. Tell them what format you need. It will help if you say what assistive technology you use.