theOblong Global Ltd

Mapcite Excel PlugIn

Mapcite's Excel Plugin brings Location Intelligence into your excel spreadsheet. It provides geocoding and data visualisation functionality, enabling you to understand your data in a spatial context. It also provides the ability to publish your map to the web and share with others. https://mapcite.com/excel-addin/

Features

  • Spatial Data Visualisation
  • Designed for non-specialist users
  • Visualisations including pins and heatmap
  • Selectable map layers
  • Connect to your BI tool through CSV files
  • Publish your map to the web

Benefits

  • An ability to explore your data spatially without specialist help
  • Make better decisions by understanding your data spatially
  • Share your published map with others with a url

Pricing

£75 a licence a year

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at julian@mapcite.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 13

Service ID

4 2 2 0 3 1 0 1 1 4 9 1 7 2 0

Contact

theOblong Global Ltd Julian Oates
Telephone: 07513 408556
Email: julian@mapcite.com

Service scope

Software add-on or extension
Yes
What software services is the service an extension to
MS Excel (on Windows or Mac)
Cloud deployment model
Public cloud
Service constraints
Mapcite's Excel PlugIn requires Excel 2010 (or later), windows 7 (or later) with IE8 (or later) installed
System requirements
MS Excel installed or used online through Office 365

User support

Email or online ticketing support
Email or online ticketing
Support response times
We aim to respond within 1 working day - Office hours, Monday to Friday, excl public holidays
User can manage status and priority of support tickets
No
Phone support
No
Web chat support
No
Onsite support
Yes, at extra cost
Support levels
Support is provided during UK office hours, Monday to Friday, excluding public holidays. Support requests should be sent by email to support@mapcite.com, detailing the problem and providing contact details. Support is provided on a fair usage basis.

Additional Support can be provided on a day rate basis as per our standard day rates
Support available to third parties
Yes

Onboarding and offboarding

Getting started
Mapcite's Excel Plugin software is designed for non-specialist users and does not require lengthy training. It is provided with a User Guide and short videos of how to use the product are available on the website. Additional training is available through the Technical Support services.
Service documentation
Yes
Documentation formats
  • PDF
  • Other
Other documentation formats
Simple Videos
End-of-contract data extraction
Data is held within the Excel worksheet and no data download is required. Visualisations created during the licence period are not stored by the software. If these are required after the licence period, the user should take appropriate screenshots.
End-of-contract process
All user data is held locally and therefore no data download is required.

Using the service

Web browser interface
Yes
Supported browsers
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
Application to install
Yes
Compatible operating systems
  • MacOS
  • Windows
Designed for use on mobile devices
No
Service interface
No
User support accessibility
None or don’t know
API
No
Customisation available
No

Scaling

Independence of resources
Mapcite's Excel AddIn is loaded locally into the user's local copy of Microsoft Excel. Only the geocoding process and the map server are delivered by services shared with other users.

Analytics

Service usage metrics
Yes
Metrics types
The Excel AddIn provides shows usage against the monthly allowance purchased.
Reporting types
Real-time dashboards

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Security Clearance (SC)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
  • United Kingdom
  • European Economic Area (EEA)
  • Other locations
User control over data storage and processing locations
No
Datacentre security standards
Managed by a third party
Penetration testing frequency
Less than once a year
Penetration testing approach
In-house
Protecting data at rest
Other
Other data at rest protection approach
User data is held locally within the user's Excel sheet and subject to user controls. Where a user elects to geocode addresses, only the address components should be sent to the geocoding service. Mapcite's geocoding algorithms use both its own in-house processing but also Microsoft Bing Maps. User data is not retained within Mapcite's geocoding service.
Data sanitisation process
Yes
Data sanitisation type
Deleted data can’t be directly accessed
Equipment disposal approach
In-house destruction process

Data importing and exporting

Data export approach
User data is held within the user's excel sheet and so no export is required.

Within the visualised data, the user can select a geographic portion of the data and extract it into a new worksheet.
Data export formats
  • CSV
  • Other
Other data export formats
Excel Workbook
Data import formats
  • CSV
  • Other

Data-in-transit protection

Data protection between buyer and supplier networks
TLS (version 1.2 or above)
Data protection within supplier network
TLS (version 1.2 or above)

Availability and resilience

Guaranteed availability
Mapcite's Excel AddIn runs on a user's local machine. However, it does rely upon some external components at start up and for geocoding. Should the availability of these supporting components be unavailable for more than 24 hours, Mapcite will extend the licence period for a period equal to the downtime experienced.
Approach to resilience
Mapcite's Excel AddIn is designed to run on a users local machine not in a datacentre. However, users do need to be connected to Mapcite's server during usage of the AddIn (for publishing and geocoding services). Mapcite uses AWS to host its software. Microsoft Store hosts the Addin.
Outage reporting
We will send an email to the client contact when an outage is detected.

Identity and authentication

User authentication needed
Yes
User authentication
Username or password
Access restrictions in management interfaces and support channels
Access is protected by username and password.
Access restriction testing frequency
At least once a year
Management access authentication
Username or password

Audit information for users

Access to user activity audit information
No audit information available
Access to supplier activity audit information
No audit information available
How long system logs are stored for
Less than 1 month

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
No
Cyber essentials plus
No
Other security certifications
No

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
No
Security governance approach
Mapcite adopts a security by design approach.
Mapcite's Excel Addin holds the user data on the users local machine and subject to the security regime adopted by the user.

Where the user requires geocoding services, the user selects the address data they are prepared to send to the third party service.
Only the address component of the data needs to be shared.

All data in transit is secured over Https. Address data sent for geocoding is not stored by Mapcite.
Information security policies and processes
All security issues are reported to a Board Director and overseen by that Board Director until resolved. Any clients impacted by the issue will be contacted and kept appraised of the situation until resolved.

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
All components are version numbered.
Changes to systems are assessed for impact. Testing is based upon the extent and severity of the impact.
Vulnerability management type
Undisclosed
Vulnerability management approach
Potential threats are assessed based upon their likelihood and impact.
Servers are patched on a monthly basis during the maintenance window
Software patches for the application would be released as required, dependent upon an assessment of the threat and its impact.
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
Potential compromises would be detected through vigilance of staff and reporting by clients. Automated monitoring is available at additional cost through our technical support team.
Potential compromises would be investigated immediately. This would include consulting with the Customer with regards the sensitivity of the data and might include the closure of access to the service, whilst the investigation continues.
Incident management type
Supplier-defined controls
Incident management approach
Users can report incidents via the support email.
Reports are reviewed and users contacted for more detail where required
Incidents are investigated and repeating issues are resolved by the latest agreed process.

Secure development

Approach to secure software development best practice
Supplier-defined process

Public sector networks

Connection to public sector networks
No

Social Value

Fighting climate change

Fighting climate change

Mapcite's Excel AddIn is an analysis tool that enables users to understand data within the context of location. For instance, reviewing the energy efficiency of housing stock with a geographic perspective would illustrate whether targeted messaging could be given to specific neighborhoods, rather than just everyone.

The AddIn runs locally on a users machine in conjunction with functionality provided using SaaS. This enables employers to offer hybrid working, reducing the requirement to travel to the office.
Covid-19 recovery

Covid-19 recovery

Mapcite's Excel AddIn is an analysis tool that enables users to understand data within the context of location. For instance, looking at data relating to jobseekers, using a geographic perspective would illustrate whether targeted support could be given to specific neighborhoods, rather than just everyone.

The AddIn runs locally on a users machine in conjunction with functionality provided using SaaS. This enables employers to offer hybrid and home working, allowing the maintenance of social distancing when required.
Tackling economic inequality

Tackling economic inequality

Mapcite's Excel AddIn is an analysis tool that enables users to understand data within the context of location. For instance, looking at data relating to jobseekers or deprivation, using a geographic perspective would illustrate whether targeted support could be given to specific neighborhoods, rather than just everyone.

Mapcite builds disruptive Location Intelligence software products. Its tools are designed to help users analyse data by taking into account its location. Mapcite's mission is to generate value for the economy by democratising the use of these tools enabling non-specialists to be able to do complex tasks, simply.
Equal opportunity

Equal opportunity

Mapcite's Excel AddIn is an analysis tool that enables users to understand data within the context of location. For instance, looking at data relating to inequality, using a geographic perspective would illustrate whether targeted support could be given to specific neighborhoods, rather than just everyone.

Mapcite builds disruptive Location Intelligence software products. Its tools are designed to help users analyse data by taking into account its location. Mapcite's mission is to generate value for the economy by democratising the use of these tools enabling non-specialists to be able to do complex tasks, simply.
Wellbeing

Wellbeing

Mapcite's Excel AddIn is an analysis tool that enables users to understand data within the context of location. For instance, looking at data relating to well-being, using a geographic perspective would illustrate whether targeted support could be given to specific neighborhoods, rather than just everyone.

The AddIn runs locally on a users machine in conjunction with functionality provided using SaaS. This enables employers to offer hybrid working, where this aids the well-being of their employees.

Pricing

Price
£75 a licence a year
Discount for educational organisations
Yes
Free trial available
Yes
Description of free trial
The free trial option provides the full functionality but is limited to 500 Basic Geocodes and 500 Bing Map Tile Requests per month.
Link to free trial
https://www.mapcite.com/excel-addin/

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at julian@mapcite.com. Tell them what format you need. It will help if you say what assistive technology you use.