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Wavenet

Wavenet Azure Professional Services

A consultant-led assessment and implementation service for Microsoft Azure solutions. Services include Migration Assessment & Planning in accordance with Microsoft’s Cloud Adoption Framework (CAF) for Azure, critical reviews of existing Microsoft Azure deployments against Azure’s Well Architected Framework (WAF) and Identity & Access review for Microsoft Entra ID.

Features

  • Cloud Adoption Framework (CAF) for Azure assessments to guide strategy
  • Design principles driven by Azure Well Architected Framework (WAF)
  • Identity review in accordance with Zero Trust and Least Privilege
  • Workload Analysis working with your third-party software vendors
  • Low-Level Design (LLD) and documentation
  • Technical Consultant-led service
  • Microsoft licencing review and recommendations
  • C-Level engagement

Benefits

  • Consultancy and roadmapping for a seamless cloud adoption journey
  • Ensure success with proven strategies and industry expertise
  • Assess readiness and plan migration efficiently for minimal disruptions
  • Maximize cost savings and performance post-migration effortlessly
  • Secure, smooth migration of workloads with trusted methodologies
  • Safeguard cloud resources with robust, tailored security measures
  • Empower teams with Azure expertise through comprehensive training resources
  • Stay compliant with ease, meeting regulatory requirements
  • Deploy a new solution or optimise an existing one

Pricing

£1,000 to £2,000 a unit a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at publicsector@wavenet.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

4 2 2 1 1 8 1 9 7 8 9 1 8 3 8

Contact

Wavenet Joe Ewins
Telephone: 0333 234 0011
Email: publicsector@wavenet.co.uk

Planning

Planning service
Yes
How the planning service works
Wavenet provide a guided experience for buyers seeking to implement an Azure hosting solution. This experience includes a consultant-led discovery session(s) using the Microsoft Cloud Adoption Framework (CAF) for Azure assessment and deep workload analysis, with the results of the assessment curated and presented in a bespoke report designed to highlight any requirements and deficiencies discovered during the process. These include (but are not limited to): Building of a business case for cloud migration, discovery of key business workloads, upskilling of IT staff to support the outcomes of a successful cloud migration, and discovery of a migration partner. The subsequent low-level design (LLD) provided by Wavenet is created in accordance with Microsoft's best practices in the form of the Azure Well Architected Framework (WAF), providing buyers with the assurance that the end solution will be cost-effective, secure, reliable, performant and operationally excellent.
Planning service works with specific services
Yes
Hosting or software services the planning service works with
Microsoft Azure

Training

Training service provided
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Wavenet provide a guided experience for buyers seeking to implement an Azure hosting solution. This experience includes a consultant-led discovery session(s) using the Microsoft Cloud Adoption Framework (CAF) for Azure assessment and deep workload analysis, with the results of the assessment curated and presented in a bespoke report designed to highlight any requirements and deficiencies discovered during the process. These include (but are not limited to): Building of a business case for cloud migration, discovery of key business workloads, upskilling of IT staff to support the outcomes of a successful cloud migration, and discovery of a migration partner. The subsequent low-level design (LLD) provided by Wavenet is created in accordance with Microsoft's best practices in the form of the Azure Well Architected Framework (WAF), providing buyers with the assurance that the end solution will be cost-effective, secure, reliable, performant and operationally excellent.
Setup or migration service is for specific cloud services
Yes
List of supported services
Microsoft Azure

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
Wavenet will deliver a Proof of Concept (PoC) to ensure the proposed solution is fit for purpose, with the PoC solution scaled appropriately for a subset of users to log in for testing and performance monitoring purposes. Lessons learned from the PoC phases are to be carried forward to a later User Acceptance Testing (UAT) phase to allow for additional testing at a larger scale.

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
Certified security testers
Yes
Security testing certifications
  • CHECK
  • CREST

Ongoing support

Ongoing support service
Yes
Types of service supported
Hosting or software provided by a third-party organisation
How the support service works
Wavenet’s Azure Professional Service offering is focused on supporting customer cloud adoption and migration to Microsoft Azure. This consultant-led process supports users by assessing their cloud-readiness and strategy, surveying current workloads, hosting requirements and identity & governance, and by designing and implementing an Azure solution complying to Microsoft’s best practices (Azure Well Architected Framework).

Service scope

Service constraints
Whilst Wavenet can offer guidance to third party software vendors on how to effectively host applications in Azure, the resultant architecture of each application with respect to Infrastructure as a Service (IaaS) vs. Platform as a Service (PaaS) is entirely dependent on the third party vendor.

User support

Email or online ticketing support
No
Phone support
No
Web chat support
No
Support levels
Not Applicable

Resellers

Supplier type
Reseller providing extra support
Organisation whose services are being resold
Microsoft

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Developed Vetting (DV)

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
URS
ISO/IEC 27001 accreditation date
June 2023
What the ISO/IEC 27001 doesn’t cover
A10.1.2 (we do not create encryption keys)
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
Yes
Other security certifications
Yes
Any other security certifications
Crest certified (January 2024)

Social Value

Social Value

Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

Fighting climate change

At Wavenet we recognise that we are accountable to more than just our shareholders. As a large business with a significant workforce and offices nationwide, we are working hard to incorporate considerations around sustainability into every business process, reducing our impact on the world around us.

We understand our responsibility to society and the environment. Achieving the Ecovadis Gold certification validates our comprehensive approach spanning environmental concerns, ethical business practices, human rights, and sustainable procurement. Our journey towards Ecovadis Platinum by 2024 underscores our ongoing commitment to progress.

Innovation at Wavenet is synonymous with sustainability. Our product portfolio prioritises eco-conscious solutions, empowering customers to embrace sustainable technologies. Whether it's our hardware-free hosted voice systems or energy-efficient cloud computing solutions, we facilitate choices that minimise environmental impact and enhance operational efficiency. Our stringent processes ensure sustainability throughout the product lifecycle, from ethical sourcing practices to responsible disposal of legacy equipment in compliance with UK regulations.

People and processes are pivotal in our sustainability mission. Through a formal Carbon Reduction Plan, we rigorously monitor and mitigate our environmental footprint, engaging our workforce in initiatives aimed at conserving natural resources. Despite pandemic-induced reductions in business travel, we remain committed to sustainable mobility solutions. Our transition to hybrid and electric vehicles, coupled with employee incentives like the electric car scheme and Cycle to Work program, reflects our dedication to greener commuting alternatives.

Crucially, sustainability isn't just a top-down directive; it's ingrained in our corporate culture. Our workforce actively participates in planning and executing sustainability initiatives, with dedicated champions driving eco-friendly practices both in our offices and beyond. From recycling initiatives to lifestyle changes promoting environmental consciousness, our employees play a pivotal role in fostering a sustainable future, both within Wavenet and in their communities.

Covid-19 recovery

In the wake of the UK's exit from lockdown restrictions, Wavenet initiated a more flexible approach to workplace dynamics. Departing from the conventional mandate of requiring colleagues to be physically present in the office five days a week, the company encouraged a shift towards a hybrid model. Initially, colleagues were urged to return to the office for two days weekly, a measure subsequently extended to three days. This adjustment has yielded numerous benefits, notably fostering enhanced collaboration and bolstering team cohesion.

Acknowledging the concerns of colleagues hesitant to resume office attendance, Wavenet proactively conducted welfare meetings with them. These discussions served to elucidate individual apprehensions and collaboratively devise strategies to facilitate a smooth transition back to the office environment.

The employment environment has changed as the company has adopted a more flexible working style, with employees spending less hours in the office each week. This adjustment has reduced office congestion, making it easier to follow health-related social distancing guidelines. With fewer people in the workspace at once, colleagues may keep safe distances, reducing the risks of close contact. While new recruits are contractually designated the office as their permanent place of work, they are expected, in practice, to be physically present for a maximum of three days per week.

In response to the challenges precipitated by the COVID-19 pandemic, Wavenet has expanded its benefits package. Notably, the introduction of an Employee Assistance Programme underscores the company's commitment to supporting the holistic well-being of its workforce. Furthermore, recognising the importance of nurturing emerging talent and contributing to community development, Wavenet has embarked on an initiative to onboard apprentices. This endeavour not only fuels the company's growth trajectory but also offers invaluable work experience and formal qualifications to aspiring individuals seeking entry into the job market.

Tackling economic inequality

Wavenet's commitment to economic equality and social responsibility was solidified in 2023 when we became a Living Wage Employer, guaranteeing all employees a wage that aligns with the actual cost of living in the UK. This dedication was reaffirmed in May 2024 when the company implemented a 10% increase in line with rising living costs.

The Living Wage Foundation's meticulous methodology is the bedrock of our fair wage practices. Each year, they rigorously compute the cost of a standard shopping basket, encompassing essentials like groceries, energy bills, childcare, and transportation. This thorough analysis enables them to determine the actual cost of living, guiding Living Wage Employers like Wavenet in setting appropriate pay rates for our employees.

As advocates for the Living Wage movement, Wavenet and the Living Wage Foundation empower individuals and families to break free from poverty cycles and flourish with dignity. This partnership not only champions fair compensation but also encourages other businesses to adopt equitable wage practices, fostering community upliftment.

Recognising the importance of nurturing talent, Wavenet has welcomed apprentices into its ranks, providing opportunities for young individuals struggling to find their career paths. Emphasising workplace diversity, the company acknowledges the role of varied perspectives in driving growth and prosperity. With core values centred on innovation, change embracement, diversity appreciation, and social and environmental responsibility, Wavenet collaborates with clients across sectors, both large and small, to innovate products and enhancements that spur growth opportunities.

By prioritising fair compensation, talent development, and diversity, Wavenet not only upholds its values but also enhances employee motivation, productivity, and societal equity. This holistic approach underscores the company's commitment to fostering a fair and thriving workplace environment while actively contributing to broader social and economic betterment.

Equal opportunity

Wavenet proudly upholds the principles of equal opportunity employment, actively encouraging individuals from diverse backgrounds to apply for positions within the company. Embracing inclusivity, we provide support to colleagues with disabilities and long-term health issues, fostering an environment where every individual feels valued and empowered to contribute their unique perspectives and talents.

Internal progression is a cornerstone of our organisational culture, as evidenced by our practice of advertising vacant roles internally and providing comprehensive support for colleagues' career development endeavours. We prioritise the advancement of our workforce by funding qualifications and offering tailored training programs aimed at enhancing skills and competencies.

As champions for equitable compensation, Wavenet pays all employees the real living wage, above the government-mandated minimum wage, to help them afford rising costs. Our true living wage employer certification shows our commitment to economic fairness and employee well-being.

With a workforce exceeding 950 individuals, Wavenet is obligated to report and publish our annual gender pay gap, a responsibility we take seriously. Over the past year, concerted efforts have resulted in a marginal reduction of the gender pay gap, reflecting our ongoing commitment to fostering gender equality within the workplace.

Prior to commencing employment, Wavenet diligently verifies that all prospective staff are legally entitled to work in the United Kingdom, adhering to regulatory requirements and ethical standards. Our policies and procedures are meticulously crafted to ensure a non-discriminatory and respectful working environment, where every employee feels valued and safe to voice concerns without fear of reprisal.

Embedded within our organizational ethos is a steadfast commitment to ethical conduct and integrity, as outlined in the The Wavenet Code of Conduct. This commitment extends to interactions with employees, partners, and customers alike, reinforcing our dedication to upholding the highest standards of professionalism and ethical behaviour in all facets of our operations.

Wellbeing

At Wavenet, the wellbeing of our colleagues is at the heart of everything we do. We're committed to providing a supportive environment where every team member can thrive both personally and professionally. Our comprehensive range of employee benefits and schemes reflects this dedication to nurturing a holistic sense of wellbeing.

One of the cornerstones of our approach is ensuring access to top-tier healthcare through our private medical care program. This ensures that our employees and their families have access to prompt medical attention whenever needed. Additionally, our life assurance coverage offers peace of mind, providing financial security to our team members and their loved ones.

We understand the importance of work-life balance, which is why we offer a holiday buying scheme. This empowers our employees to tailor their time off to suit their individual needs, enabling them to recharge and return to work refreshed. Our cycle to work scheme not only promotes physical activity but also supports eco-friendly commuting options, contributing to personal and environmental wellbeing simultaneously.

In alignment with our commitment to sustainability, we've implemented an electric car scheme to incentivise the adoption of greener transportation alternatives, reducing emissions and supporting environmentally conscious choices.

Mental health support is paramount, which is why we've established an employee assistance programme. This confidential counselling service provides resources to navigate personal and professional challenges, ensuring that our team members feel supported and valued.

Furthermore, we've trained Mental Health First Responders in each office. These individuals are equipped to offer immediate support and guidance to colleagues in times of need, ensuring that mental health remains a priority throughout our organisation.

We also provide fresh fruit in each office, promoting wellbeing through healthy eating habits. Additionally, we welcome dogs into the office every Friday, recognising the positive impact they have on morale and stress relief.

Pricing

Price
£1,000 to £2,000 a unit a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at publicsector@wavenet.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.