ASPREY MANAGEMENT SOLUTIONS LIMITED

AspireBI – Asset Rationalisation and Option Appraisal

AspireBI offers self-serve Asset Value rationalisation, option appraisal and sustainability modelling, enlightens strategic decision making and cements asset value consensus across an organisation.

Insights into optimising investments, improves efficiency of management efforts from a reliable central source, eliminating repeated, and expensive third-party appraisals.

Embeds organisational strategies into asset investment.

Features

• Comprehensive option appraisal toolkit in a BI reporting portal
• Delivers clear demonstration of sound custodianship and intelligent investment decisions
• Financial value calculation (NPV) from detailed asset level forecasts
• Strategic/social value methodology and modelling down to asset level
• Robust financial and strategic evaluation for investment / divestment decisions
• Model New build, Rent Change, Refurbishment, etc scenarios
• Presentation of information to determine holistic values and their drivers
• Helps turn insights into action and help speed up decision-making
• Supported by Microsoft Power BI providing modern high-performance analytics engine

Benefits

• Easy to use, commercially proven solution that simplifies the complex
• Encourages and supports board understanding and engagement
• Simplifies and improves strategic decision making
• Cements organisation wide consensus on asset values and drivers
• Offers consistent methodology and framework for future appraisals
• Minimises subjectivity and identifies investment worthiness expediting decision-making processes
• Promotes understanding of asset values supporting HCA recommendations
• Initiates continuous improvement and measurable results of interventions
• Eliminates repeated and expensive third-party appraisal services
• Supports building stronger and sustainable position for your business

• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@aspreysolutions.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

425526439726097

Contact

Rachel Ratty
0330 460 9752
info@aspreysolutions.co.uk

About your service

• Service categories:

  Applications

  Enterprise resource management

  • Enterprise performance management
  • Project and portfolio management
  • Asset life-cycle management
• Multi cloud support: No

Service scope

• Software add-on or extension: Yes, but can also be used as a standalone service
• What software services is the service an extension to: Asprey Assets is a holistic asset management solution, providing a comprehensive, best-of-breed solution to help clients meet the wide-ranging demands of today’s complex housing and asset management environment. Our solution can be employed in its entirety, or as individual, or mix of individual functions to suite the clients business.
• Cloud deployment model: Public cloud
• Service constraints: Support is only provided to users who have had formal training.
• System requirements:
  • Microsoft PowerBI licences will be required for AspireBI.
  • Technical Requirements are within our service definition document

User support

• Email or online ticketing support: Yes
• Support response times: Asprey provide standard support SLA's as part of our hosting contract. The SLAs are applied to working days and hours, but out of hours support can be arranged in advance - this may incur additional agreed charges. Our on-line helpdesk is available 24/7 for logging issues. Our support team can also be contacted by phone or email between 8.30am and 5.30pm on working days.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.2 AA
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Yes, at an extra cost
• Web chat support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support accessibility standard: WCAG 2.2 AA
• Web chat accessibility testing: We provide support through our Jira Service Desk, where users can log tickets and communicate via the web portal or by replying through email. Jira Service Desk follows Atlassian’s accessibility standards (including WCAG-aligned features); no separate web-chat component is used.
• Onsite support: Yes, at extra cost
• Support levels: Our standard SLA break support tickets into three categories; System Down - System is 100% unavailable either from a technical or business perspective. Response time within 2 hours, Resolution within 2 working hours or such longer period as the client agrees or specifies. Live system element is broken - System is functioning but one or more users and unable to perform tasks on the system Response Time within 4 hours, Resolution within 3 working days or such longer period as the client agrees or specifies. Any other matter logged by e-mail to the Response Centre - This is deemed to be a minor problem you can continue working with and is not related to a systems failure. Response time within 6 hours, Resolution within 5 Working days or such longer period as the client agrees or specifies. Support is provided between the hours of 08:30 and 17:30 each day excluding Public Holidays and weekends. Standard support is included in the cost of the solution. Clients have direct access to their account manager and are provided with contact details including a mobile number. Account managers have the power to reassess support tickets and escalate as appropriate
• Support available to third parties: Yes
• AI chatbot: No

Onboarding and offboarding

• Getting started: Asprey follow a proven project management and implementation methodology which a tailored adaptation of PRINCE 2 for the social housing market. ; ; Key onboarding milestones include: Solution configuration workshops to ensure software meets the clients needs and business processes, In-depth data analysis cleansing and gap analysis prior to system data loading of all electronic data provided, Data baseline meeting including data weakness reporting, Interactive training sessions to ensure users are familiar with the products prior to go live, comprehensive training presentations are provided to the client for ongoing use and new starter onboarding, Internal marketing presentations where the solution is demonstrated to the wider organisation and / or senior management, Access to full product documentation, knowledgebase, FAQ’s and regular tricks and tips, Optional on-site managed service consultancy for ongoing product adoption.; ; Regular account management meetings and separate regular support meetings to ensure the organisation maximises the benefit from the use of the system. This is supplemented by an on-client client forum.; ; All Asprey services are provided remotely, including training. On-site services can be provided on agreement, but this may incur additional charges.; ; Annual user group held for user collaboration and to determine future development priorities for the suite
• Service documentation: Yes
• Documentation formats:
  • PDF
  • Other
• Other documentation formats:
  • MS Word
  • MS Spreadsheets
• End-of-contract data extraction: Clients are able to access the entire data structure using standard reporting tools such as SQL Server, SSRS, SSIS, Excel and PowerBI. Data from each module can be exported separately using import / export function within the suite. Standard product APIs can be used to extract data from the suite. If any assistance is required, Data extraction service can be provided on a time and materials basis or a fixed price quotation.
• End-of-contract process: Following notification of service termination, a plan will be agreed including data extract requirements and service end date. Following the service end date all client data and backups will be deleted. Support for data extraction using standard product export functionality will be provided. Customised data extraction services can be provided on a time and materials basis or a fixed price quotation.
• Documentation accessibility standard: WCAG 2.2 AA

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
• Application to install: Yes
• Compatible operating systems:
  • Android
  • IOS
  • Windows
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: Whilst our solution can be accessed from mobile devices (security levels permitting), our solution is not optimise for mobile access. However, our solution provides its own mobile working solution, available for tablets and mobiles, which provides data collection and on-site update capabilities across all functional areas of our solution.
• Service interface: Yes
• User support accessibility: WCAG 2.2 AA
• Description of service interface: Web-based user interface built on .NET and Angular, accessed via standard browsers. Users can manage assets, compliance data, and reporting through structured navigation, grids, forms, and dashboards.
• Accessibility standards: WCAG 2.2 AA
• Accessibility testing: The interface supports keyboard navigation, screen-reader compatibility, high-contrast browser modes, resizable text, and consistent layouts. Users can perform all core tasks using standard accessibility tools. Some advanced visual components (e.g., complex grids and charts) may have reduced screen-reader optimisation. We conduct internal accessibility checks using browser accessibility tools and screen-reader tests (NVDA/VoiceOver) as part of UI development. Formal user testing with assistive-technology users has not been carried out.
• API: Yes
• What users can and can't do using the API: Our public APIs are designed specifically to manage complex data structures and extensive configurations. These APIs are tailored for client integration and ease of use, transforming data and requests from underlying sources into understandable and manageable entities. Our APIs expose all essential entities and tables, including customised and extended tables, ensuring comprehensive data interaction. They support full CRUD (Create, Read, Update, Delete) operations on records. While some business functions are exposed via our APIs, we focus on covering the most essential queries to meet client needs effectively. Currently, our APIs do not support the retrieval and update of parts of an entity record as defined by query parameters. However, we are continuously expanding the capabilities of our public APIs. If there are any specific entities or data not available through the current API offerings, they can be discussed with our team. Where minimal extension of the APIs are required, Asprey would look to cover them within the initial implementation price quoted. Major changes would be subject to scope and price agreements. This ensures our APIs remain effective and user-friendly for client integrations.
• API documentation: Yes
• API documentation formats: Open API (also known as Swagger)
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: All Asprey functions are highly configurable, to meet different operational and strategic business needs. This flexibility ensures that pertinent existing business processes can be readily accommodated, whilst the effective introduction of the solution can be transformational in terms of unprecedented levels and quality of macro and micro-level information, leading to improved decision-making, business processes and business efficiencies, plus economies of data management. For this reason, we provide implementation services that ensure Asprey’s wealth of asset management experience and expertise, plus solutions architecture, business process, change management and financial modelling knowledge is exploited to minimise customer efforts and maximise skills & knowledge transfer. Following configuration workshops with the client, the initial solution configuration is undertaken by Asprey Consultants. Post training the client users own system administrators and/or business users with the appropriate access permissions can amend the solution configuration to meet any emerging business needs.

Scaling

• Independence of resources: Asprey utilise a mature public cloud service in Microsoft Azure to provide a robust, scalable solution to support our suite. Asprey do not operate a multi tenanted infrastructure and as such clients are provided with a dedicated solution scaled to meet the needs of the organisation. This ensures there is no completion for the resources available.

Analytics

• Service usage metrics: No

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Staff screening not performed
• Government security clearance: Baseline Personnel Security Standard (BPSS)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: United Kingdom
• User control over data storage and processing locations: No
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 4.0)
• Penetration testing frequency: At least once a year
• Penetration testing approach: ‘IT Health Check’ performed by a CREST-approved service provider
• Protecting data at rest:
  • Physical access control, complying with CSA CCM v4.0
  • Physical access control, complying with SSAE-18 / ISAE 3402
• Data sanitisation process: Yes
• Equipment disposal approach: In-house destruction process
• Data sanitisation type:
  • Deleted data can’t be directly accessed / Cryptographic Erasure
  • Data Erasure
  • Explicit overwriting of storage before reallocation / Secure Erase

Data importing and exporting

• Data export approach: Clients are able to access the entire data structure using standard reporting tools such as SQL Server, SSRS, SSIS, Excel and PowerBI. Data from each module can be exported separately using import / export function within the suite. Standard product APIs can be used to extract data from the suite. If any assistance is required, Data extraction service can be provided on a time and materials basis or a fixed price quotation.
• Data export formats:
  • CSV
  • ODF
  • Other
• Other data export formats:
  • Pdf
  • Png
  • Jpeg
  • Xlsx
• Data import formats:
  • CSV
  • Other
• Other data import formats:
  • Xlsx
  • PDF
  • Png
  • Jpeg

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

• Guaranteed availability: Asprey utilise a mature public cloud service in Microsoft Azure to provide a robust, scalable solution to support our suite. Microsoft guarantee at least 99.5% connectivity. Asprey do not generally provide service credits, but on occasion have agreed these with specific clients only in relation to service availability.
• Approach to resilience: The solution takes advantage of Azure of high availability, disaster recovery and backup on Azure’s network. Further information is available upon request
• Outage reporting: Asprey utilise a mature public cloud service in Microsoft Azure to provide a robust, scalable solution to support our suite. Azure provides a public dashboard which shows the status of service. Azure also provides email alerts which are provide to clients if relevant.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Multi-Factor Authentication (MFA)
  • Username or password
• Access restrictions in management interfaces and support channels: The Asprey suite utilise the Azure Active Directory / ASP.NET security model which is a tried and tested system. Each user is assigned a number ‘roles’ for each of the products that indicates the screens they can see and the functions they can access including whether they have an ability to Add, Edit, Delete and View information. Passwords are stored encrypted and each account will allow for five incorrect password attempts before the account becomes locked and needs to be reset by a system administrator.
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: User-defined
• How long system logs are stored for: User-defined

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards:
  • CSA CSM version 4.0
  • Other
• Other security governance standards: Asprey is Cyber Essentials Plus Certified. We have also committed to our user base to commence ISO 27001 at end of Q1 2026, and we will be providing regular progress reports to our clients.
• Information security policies and processes: Asprey have a comprehensive information security policy that is regularly reviewed to ensure process are compliant. All staff undertake external training to ensure awareness of information security requirements. Internal workshops are held regularly to ensure compliance with internal procedures. Documented policies include: acceptable use, business continuity, cyber security, data protection, document retention and archiving, incident response, information security
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Azure follow the continuous delivery model to provide iterative improvements to their cloud based infrastructure. This allows for a structured method of planning, development and deploying changes in a way to ensure system resilience. The Asprey development team follow and Agile approach throughout the development lifecycle which allows for small iterations to be managed and integrated. Short iterations allow Asprey to ensure the quality of developments while also allowing flexible response to emerging technical and industry requirements
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: Asprey utilise Azure’s Security Centre which provides continuous monitoring of the security of machines, networks and services using hundreds of built-in security assessments and provides security recommendations to remediate issues before they can be exploited. It enables adaptive threat protection to reduce exposure to attacks. Blocking malware and other unwanted code by applying application controls adapted to your specific workloads and powered by machine learning. It also enable just-in-time, controlled access to management ports on Azure VMs to drastically reduce surface area exposed to brute force and other network attacks
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: Asprey utilise Azure’s Security Centre which provides continuous monitoring of the security of machines, networks and services using hundreds of built-in security assessments and provides security recommendations to remediate issues before they can be exploited. It enables adaptive threat protection to reduce exposure to attacks. Blocking malware and other unwanted code by applying application controls adapted to your specific workloads and powered by machine learning. It also enable just-in-time, controlled access to management ports on Azure VMs to drastically reduce surface area exposed to brute force and other network attacks.
• Incident management type: Supplier-defined controls
• Incident management approach: Asprey have an incident response plan that we can supply upon request. This covers: Incident Preparation, Discovery, Notification, Analysis and Assessment, Response, Containment, Prevention, Restoration, Documentation, Evidence Preservation and Evaluation. Users can report any incidents via the Asprey Support service. Post resolution of an incident the information is summarised to assess its impact, actions taken further actions required to mitigate the risk of future occurrence / impact.
• Post-quantum cryptography secure: No

Secure development

• Approach to secure software development best practice: Supplier-defined process

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: No
• Free trial available: Yes
• Description of free trial: Evaluation set ups are available upon request. Scope of function and time duration would be agreed in each request instance.
• Link to free trial: Individual set ups on request

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0%
• Between £250,000 and £500,000: 30%
• Between £500,001 and £1,000,000: 30%
• Between £1,000,001 and £2,500,000: 30%
• Between £2,500,001 and £5,000,000: 30%
• Over £5,000,001: 30%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2022 certification: No
• ISO 9001 certification: No
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber Essentials Alternative: None of the criteria
• Cyber essentials plus: Yes
• Please provide your Cyber Essentials Plus Certificate Number: De046591-7a2c-4b12-8c97-a67c8755e3bc
• Other security certifications: No

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Ensuring new workers are informed of their right to join a trade union
    • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
    • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@aspreysolutions.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.