BECRYPT LIMITED

Becrypt Mobile Device Management+

High-value MDM Servers tend not to reside in the well-protected segments of organisations’ networks, due to the nature of required connectivity to the global smartphone infrastructure. Delivered as a fully managed solution for businesses, it provides peace of mind over the security, integrity and delivery of the mobile estate.

Features

• Cloud based management engine
• Integration with Office 365 mobile applications – Outlook, Teams etc
• Mobile application deployment management
• Self-Service Management Portal
• Remote wipe functionality
• Provisioned to prevent jail-breaking & malicious code upload
• Restrictions on device features

Benefits

• Unique compatibility with NCSC Advanced Mobility Scheme
• No need to deploy MDM for mobile devices
• Flexible working, eliminating dead time
• Traffic inspection in line with NCSC Advanced Mobility Architectures
• Fully synchronised email, calendar, and contacts on your device

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@becrypt.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

426616566769130

Contact

Stephen Simm
+44 (0) 845 838 2050
sales@becrypt.com

About your service

• Service categories:

  Systems Infrastructure Software

  Endpoint management

  Client endpoint management

  • Unified Endpoint Management
• Multi cloud support: Yes

Service scope

• Software add-on or extension: No
• Cloud deployment model:
  • Public cloud
  • Private cloud
• Service constraints: The service shall be allocated a monthly scheduled maintenance window between the hours of 19:00 and 06:00. Becrypt reserve the right to change the day with a minimum of 24 hours’ notice. ; ; Exceptional Maintenance - Becrypt shall inform the Customer, giving not less than seven (7) days’ written notice, in circumstances where it needs to apply a non-emergency maintenance change outside of the scheduled maintenance window. Any downtime as a result of exceptional maintenance, where 7 days written notice has been given, shall be excluded from the calculation of availability.
• System requirements: Refer to Service Definition

User support

• Email or online ticketing support: Yes
• Support response times: Respond within the working hour 09:00 hrs to 17:30 hrs weekdays.; Out of hours support available on request.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: No
• Support levels: Core support hours (cloud support engineers) are Monday to Friday 0900 hrs to 1730 hrs. 24/7/365 available subject to customer need (POA).; Incident response time for a 'Critical Priority 1' is 15 mins (telephone only);; Incident response time for a 'High Priority 2' is 1 hour;; Incident response time for a' Medium Priority 3' is 2 hours;; Incident response time for a 'Low priority 4' is 24 hours
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: To ensure effective customer engagement customers are assigned a Nominated Support Engineer (NSE). The NSE will work with the customer’s in-house team to understand the deployed environment and coordinate service adoption.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• End-of-contract data extraction: Business application data is not retained by service.; Service Management information may be exported from the service for retention by customer.
• End-of-contract process: Service will run as normal until contract end date; Customer instances of service are removed, and obsolete management information deleted.; No additional costs incurred for service termination
• Documentation accessibility standard: None or don’t know
• How the documentation is accessible: Refer to our service definition/ via email

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Other
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: MDM+ is a Device Management service for control and management of iOS and Android devices. MDM+ aligns with the NCSC Advanced Mobility Scheme.
• Service interface: Yes
• User support accessibility: None or don’t know
• Description of service interface: Management dashboard to determine policies and access rights.
• Accessibility standards: None or don’t know
• Description of accessibility: Service is accessibility from any web connected end point device
• Accessibility testing: The service interface has been tested by HMG.
• API: No
• Customisation available: Yes
• Description of customisation: Policies allow customisation of phone interfaces and determine what applications are installed on the phones.

Scaling

• Independence of resources: Hardware resources and network bandwidth auto-scale. Network bandwidth is also load-balanced between multiple nodes to provide traffic management

Analytics

• Service usage metrics: Yes
• Metrics types: Detailed metrics available on request
• Reporting types:
  • Real-time dashboards
  • Reports on request
• Resource tagging: Yes
• FOCUS resource tagging: No

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: United Kingdom
• User control over data storage and processing locations: Yes
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 4.0)
• Penetration testing frequency: At least once a year
• Penetration testing approach: ‘IT Health Check’ performed by a CREST-approved service provider
• Protecting data at rest:
  • Physical access control, complying with SSAE-18 / ISAE 3402
  • Physical access control, complying with another standard
  • Encryption of all physical media
• Data sanitisation process: Yes
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v4.0, CAS (Sanitisation) or ISO/IEC 27001
• Data sanitisation type: Explicit overwriting of storage before reallocation / Secure Erase

Data importing and exporting

• Data export approach: Not applicable
• Data export formats: Other
• Data import formats: Other

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: 99.95% service availability
• Approach to resilience: Available on request
• Outage reporting: Email alerts to end customers nominated points of contact

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Multi-Factor Authentication (MFA)
  • Username or password
• Access restrictions in management interfaces and support channels: The Becrypt Management platform is logically separate from the MDM+ hosted service. Dedicated Administrators have separate credentials with a configurable security policy for administering the system.
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Username or password

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: At least 12 months
• How long system logs are stored for: At least 12 months

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards:
  • ISO/IEC 27001
  • Other
• Other security governance standards: Cyber Essentials Plus
• Information security policies and processes: ISO 27001;; NCSC Principles of Cloud Security;; Cyber Essentials Plus;; Security Committee responsible for Board-level reporting.
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: All configuration and change management processes are aligned to 27001.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: Becrypt's vulnerability scanning policy documents the process and how vulnerabilities are proactively detected and remediated in a timely fashion.; Becrypt performs automated vulnerability scanning on a monthly basis.; Patch management occurs within one month for critical patches. Non critical patches are bundled as 3 monthly updates.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: Becrypt actively monitor the service in line with the former NCSC Good Practice Guide
• Incident management type: Supplier-defined controls
• Incident management approach: Becrypt Incident Management Processes are aligned to ISO27001 as referenced in NCSC Cloud Security Principles.
• Post-quantum cryptography secure: No

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v4.0)

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: No
• Free trial available: No

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0%
• Between £250,000 and £500,000: 2%
• Between £500,001 and £1,000,000: 3%
• Between £1,000,001 and £2,500,000: 4%
• Between £2,500,001 and £5,000,000: 5%
• Over £5,000,001: 5%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: British Assessment Bureau Certificate number 234954
• ISO/IEC 27001 accreditation date: Wednesday 22 January 2025
• What the ISO/IEC 27001 doesn’t cover: Not Applicable as everything is covered including provision of information security products and services, data protection solutions and engineering services to various business sectors worldwide.
• ISO 28000:2022 certification: No
• ISO 9001 certification: Yes
• Who accredited the ISO 9001 certification: British Assessment Bureau Certificate Number 211325
• ISO 9001 accreditation date: Wednesday 22 January 2025
• What the ISO 9001 doesn’t cover: Not Applicable as everything is covered including provision of information security products and services, data protection solutions and engineering services to various business sectors worldwide.
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Please provide your Cyber Essentials Certificate Number: 8142e089-aafd-478b-bd75-334e3be879e6
• Cyber essentials plus: Yes
• Please provide your Cyber Essentials Plus Certificate Number: 6a676aae-d941-467b-9be0-f1c3a1a7a9ee
• Other security certifications: Yes
• Any other security certifications: JOSCAR

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • New apprenticeships on the contract workforce in the relevant area that meet the criteria set out in MAC 1b
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Activities to cascade good practice on fair working conditions throughout the supply chain
    • Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
    • Plans for an appropriate income replacement policy for staff who are required to spend time away from work to care for a sick dependent or close relative
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Volunteering opportunities for staff
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
    • How these flow down the supply chain and are monitored Illustrative examples include reporting, site visits, audits, etc.
    • How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Delivery of apprenticeships, supported internships and T Level industry placement opportunities (Level 2, 3 and 4+) in relation to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Plans for engaging a diverse range of businesses in engagement activities prior to appointing subcontractors (including activities prior to award of the main contract and during the contract term)
    • Ensuring accessibility to contracting and subcontracting opportunities for disabled business owners and employees
    • Structuring of the supply chain selection process to ensure fairness (e.g. anti-corruption) and encourages participation by a diverse range of businesses, including with regard to new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutual

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
    • Working conditions which promote an inclusive working environment and promote retention and progression
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Other measures to offer development opportunities for the target cohort(s) in the contract workforce
    • Understanding of issues relating to entering the contract workforce
    • Creation of outreach activities to create a pipeline of employees for the future contract delivery

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
    • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
    • Actions to invest in the physical and mental health and wellbeing of the contract workforce

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@becrypt.com. Tell them what format you need. It will help if you say what assistive technology you use.