OCF LIMITED

OCF- YellowDog Platform

YellowDog is a workload orchestration platform that lets you run large-scale compute jobs wherever the best resources are available, seamlessly combining on-premise and cloud infrastructure to deliver HPC at scale, on demand.

Features

• Cloud-native scheduling
• Meta-scheduling across environments
• Intelligent resource provisioning
• Flexible data management
• FinOps cost visibility and controls
• Secure credential keyrings
• Usage allowances and quotas
• Active Directory integration
• Cloud pricing optimisation

Benefits

• Avoid queue times by bursting workloads on demand
• Reduce cloud costs through intelligent provisioning
• Improve performance and time to results
• Minimise capacity risk by accessing the right compute when needed
• Run any workload without lock-in
• Gain clear visibility and control of costs
• Manage users centrally across environments

• Education pricing available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Tenders@ocf.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

427399602757992

Contact

Megan Stroud
0114 257 2200
Tenders@ocf.co.uk

About your service

• Service categories:

  Systems Infrastructure Software

  System and service management

  IT automation and configuration management

  • Workload management
• Multi cloud support: Yes

Service scope

• Software add-on or extension: Yes
• What software services is the service an extension to: AWS; Azure; Google Cloud; Oracle
• Cloud deployment model:
  • Public cloud
  • Hybrid cloud
• Service constraints: YellowDog has no service constraints
• System requirements: Customer cloud account

User support

• Email or online ticketing support: Yes, at extra cost
• Support response times: Response times depend on the terms of the contract, with 24×7 availability provided where agreed.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: Response times depend on the terms of the contract. All support contracts have an agreed SLA, with standard service hours from 09:00 to 17:30, Monday to Friday and a 4-hour response time. Support contracts are priced according to the supported service(s) and SLA requirements. Enhanced support SLAs are available and can be tailored to customer requirements. An Account Manager is allocated to each client and 24×7 availability can be provided where agreed.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: Online training, user documentation and videos. YellowDog also provides cloud OS Images and workload examples for adaptation and use.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
  • Other
• Other documentation formats: Dedicated documentation site
• End-of-contract data extraction: Data extraction is discussed with the customer at the end of the contract and an implementation plan is created to extract any required data, ensuring a smooth handover or transition.
• End-of-contract process: Licenced software, services and SLAs are only valid for the period of the contract. Prior to the end of the contractual date, a renewal notice will be provided to the customer which will give them the option to renew this service under a new contract. Pricing for this will be discussed with the customer at the end of the contract.
• Documentation accessibility standard: None or don’t know
• How the documentation is accessible: Onboarding and offboarding documentation is provided in clear digital formats and is designed to be accessible. Users of assistive technology can request accessible versions if needed, ensuring that all users can follow account setup, role assignment and service termination processes effectively.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
• Application to install: Yes
• Compatible operating systems:
  • Linux or Unix
  • MacOS
  • Windows
• Designed for use on mobile devices: No
• Service interface: Yes
• User support accessibility: None or don’t know
• Description of service interface: The YellowDog service platform is accessed via a web-based interface, providing users with a centralised and intuitive portal to manage workloads, monitor resources and control cloud and on-premises environments.
• Accessibility standards: None or don’t know
• Description of accessibility: The service interface has not been formally certified against WCAG standards, but it has been designed and implemented with user accessibility in mind to ensure it is as accessible and user-friendly as possible.
• Accessibility testing: Users of assistive technology are fully able to navigate and use the service interface efficiently, demonstrating strong compatibility and accessibility with common assistive tools.
• API: Yes
• What users can and can't do using the API: Users can interact with the YellowDog platform programmatically using Java and Python SDKs.
• API documentation: Yes
• API documentation formats:
  • HTML
  • ODF
• API sandbox or test environment: No
• Customisation available: Yes
• Description of customisation: Users can customise the YellowDog service by configuring workload schedules and priorities, resource provisioning rules, data management and retention, cost controls and budgets, user roles and permissions, cloud environments and by integrating or automating functions via the Java and Python SDKs.

Scaling

• Independence of resources: We ensure users aren’t affected by the demand other users place on the service through customisable Service Level Agreements (SLAs). These SLAs are discussed with each customer, priced and purchased to match their specific requirements, providing guarantees around performance, availability and resource access.

Analytics

• Service usage metrics: Yes
• Metrics types: YellowDog software provides standard service metrics including group usage, user usage, per job usage, location usage, multi-cloud usage and access auditing metrics. YellowDog are continually improving the service offering as such these metrics are subject to change and improvement.
• Reporting types:
  • API access
  • Real-time dashboards
  • Reports on request
• Resource tagging: Yes
• FOCUS resource tagging: No

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: YellowDog

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
  • Other locations
• User control over data storage and processing locations: Yes
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 4.0)
• Penetration testing frequency: At least every 6 months
• Penetration testing approach: ‘IT Health Check’ performed by a CREST-approved service provider
• Protecting data at rest:
  • Physical access control, complying with CSA CCM v4.0
  • Physical access control, complying with SSAE-18 / ISAE 3402
  • Physical access control, complying with another standard
  • Encryption of all physical media
  • Scale, obfuscating techniques, or data storage sharding
• Data sanitisation process: Yes
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v4.0, CAS (Sanitisation) or ISO/IEC 27001
• Data sanitisation type: Deleted data can’t be directly accessed / Cryptographic Erasure

Data importing and exporting

• Data export approach: Users can export usage and log data directly from the YellowDog Platform. They can also use the platform to download data from cloud providers’ object storage services, enabling full access to their workloads and associated data.
• Data export formats:
  • CSV
  • Other
• Data import formats: Other

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • Private network or public sector network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

• Guaranteed availability: SLAs for system availability can be discussed directly with the customer and tailored to meet their specific requirements. Pricing and terms are determined based on the agreed-upon service levels. Refunds or credits for any failure to meet guaranteed availability will be handled as part of the SLA agreement.
• Approach to resilience: Details on how our service is designed for resilience are available upon request.
• Outage reporting: Service reports outages via email alerts to designated contacts, ensuring timely notification of any service disruptions.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
• Access restrictions in management interfaces and support channels: Access to management interfaces and support channels is limited to authorised users, secured with role-based controls and strong authentication. All new members of staff are DBS checked.
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • Identity federation with existing provider (for example Google Apps)
  • Username or password

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: User-defined
• How long system logs are stored for: At least 12 months

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: We follow industry best practices in line with ISO 27001, covering access control, data protection, secure development, incident response and regular security reviews.
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: YellowDog employs a change management process for all services using both continuous deployment and integration and automated testing.; YellowDog employs a 3rd party monitoring tool to advise of security and vulnerabilities that have been uncovered outside the organisation. YellowDog also run live development, test and staging environments before deployment to Production
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: YellowDog employs a 3rd party monitoring tool to advise of security and vulnerabilities that have been uncovered outside the organisation that may affect the use and operation of 3rd party libraries and services that we use.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: YellowDog monitors all services 24/7 with Alerts sent to our Operations Team. YellowDog is in the process of implementing a Security information and event management (SIEM) solution.
• Incident management type: Supplier-defined controls
• Incident management approach: YellowDog follows ISO 27001 best practices and governance for Incident Management processes and response.
• Post-quantum cryptography secure: No

Secure development

• Approach to secure software development best practice: Supplier-defined process

Public sector networks

• Connection to public sector networks: Yes
• Connected networks:
  • Public Services Network (PSN)
  • Police National Network (PNN)
  • Joint Academic Network (JANET)
  • Health and Social Care Network (HSCN)

Pricing

• Discount for educational organisations: Yes
• Free trial available: No

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0%
• Between £250,000 and £500,000: 10%
• Between £500,001 and £1,000,000: 10%
• Between £1,000,001 and £2,500,000: 15%
• Between £2,500,001 and £5,000,000: 15%
• Over £5,000,001: 15%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Citation ISO Certification Limited
• ISO/IEC 27001 accreditation date: Saturday 21 December 2024
• What the ISO/IEC 27001 doesn’t cover: OCF Limited has determined the scope of the Information Security Management System and this is recorded on the ISO 27001:2022 Certificate as follows: 'The design, build, deployment and support of high performance compute, storage, cloud and AI solutions to all sectors'. Activities outside of this scope are not covered by the certification.
• ISO 28000:2022 certification: No
• ISO 9001 certification: Yes
• Who accredited the ISO 9001 certification: British Assessment Bureau Limited
• ISO 9001 accreditation date: Friday 19 September 2025
• What the ISO 9001 doesn’t cover: OCF Limited has determined the scope of the Quality Management System to cover the provision of IT solutions and related services designed to add value to clients’ businesses through the use of innovative technology, highly skilled personnel, effective project management, and strong partnerships with leading IT vendors. Activities outside of this scope are not covered by the certification.
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Please provide your Cyber Essentials Certificate Number: 0ee0256a-ccf2-4edb-9079-046e14f12f56
• Cyber essentials plus: No
• Cyber Essentials Alternative: In relation to the services you do not have a current and valid Cyber Essentials Plus certificate which has been awarded by one of the government approved Cyber Essentials accreditation bodies but you are working towards gaining it, and will be in a position to confirm that you have been awarded a current and valid Cyber Essentials Plus certificate by one of the government approved accreditation bodies within 12 months of the date of award.
• Other security certifications: No

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
    • Delivery of apprenticeships, supported internships and T Level industry placement opportunities (Level 2, 3 and 4+) in relation to the contract

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Tenders@ocf.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.