WALLET IT LTD

Quality Assurance and Testing

Software testing and assurance for digital and data platforms. To reduce delivery risk, improve quality and assure outcomes in large transformations. Services include Functional, Non-Functional automation, Performance, AI, independent assurance

Features

• E2E Software Testing Services across web, mobile and enterprise platforms
• QA Strategy and Governance, implementing frameworks to Government digital services
• Test Leadership and Delivery Management
• AI Driven Test Automation
• Intelligent Test Automation frameworks
• Continuous Testing & DevOps Integration
• Performance, Security and Accessibility Testing
• Test Data Management and Environment Strategy
• Assurance, Health Checks and Independent Reviews
• Knowledge Transfer and capability uplift

Benefits

• Improved software quality and reliability
• Reduced delivery risk and greater assurance
• Faster and more predictable delivery
• Cost savings through automation and AI
• Scalable and reusable testing capability
• Accelerated release cycles
• Improved compliance and accessibility
• Secure handling of data and environments
• Independent insight and transparency
• Long Term capability and knowledge retention

• Education pricing available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at enquiries@walletit.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

427448020611747

Contact

Jawad Sethi
07403253700
enquiries@walletit.co.uk

About your service

• Service categories:

  Cloud Support Services

  Quality Assurance and Performance Testing

  • Assurance/testing design
  • Other

  Test automation

  • Development
  • Implementation

  Operational readiness testing

  • Accessibility testing

Service scope

• Service constraints: Access to test environments (remote and on-site); Access to Data ; Access to buildings

User support

• Email or online ticketing support: Yes
• Support response times: Service availability: 09:00–17:00 UK business hours (extended hours by agreement); P1 response to support queries: within 4 hrs ; P2: within 2 business days ; P3: within 5 working days ; P4: within 10 working days
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: Support Levels; The service provides flexible, tiered support to meet the needs of public-sector organisations ; Support levels can be tailored ; Support Level 1 – Standard Support; Description; Day-to-day support during normal working hours.; What’s included; Support for testing tools, automation frameworks, and QA processes; Incident logging and resolution; Advice on test planning, execution, and defect management; Email and service-desk support; Access to knowledge base and documentation; Response targets; Low/medium priority issues responded to within 1 business day; Indicative cost; Included within day-rate–based delivery; Or from £500–£800 per month depending on scope and usage; Support Level 2 – Enhanced Support; Description; Proactive support for business-critical systems ; What’s included; All Standard Support features; Priority incident handling; Named QA or test automation specialist; Support for CI/CD pipelines and automation failures; Regular service reviews and quality metrics; Advice on AI-enabled testing optimisation; ; Support Level 3 – Premium / Critical Support; Description; High-availability support for mission-critical services where quality, resilience, recovery are essential.; What’s included; All Enhanced Support features; 24/7 on-call support; Immediate escalation to senior test leadership; Support during live releases and major deployments; Advanced AI-driven monitoring of test health and automation outcomes; Incident root cause analysis; Final pricing agreed on service criticality, coverage

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Security Clearance (SC)

Pricing

• Discount for educational organisations: Yes

Quality assurance testing (QAT) roles

Quality assurance testing (QAT) analyst

Role level	UK Rate	Offshore Rate
Tester (QAT)	£500.00	£400.00
QAT analyst	£500.00	£425.00
Senior QAT analyst	£525.00	£450.00
Lead QAT analyst	£650.00	£500.00

Test engineer

Role level	UK Rate	Offshore Rate
Tester (test engineer)	£450.00	£350.00
Test engineer	£450.00	£375.00
Senior test engineer	£475.00	£400.00
Lead test engineer	£600.00	£450.00

Test manager

Role level	UK Rate	Offshore Rate
Test manager	£750.00	£500.00
Head of test	£950.00	£500.00

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2022 certification: No
• ISO 9001 certification: No
• Quality management systems (QMS): No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber Essentials Alternative: In relation to the services you do not have a current and valid Cyber Essentials certificate which has been awarded by one of the government approved Cyber Essentials accreditation bodies but you are working towards gaining it, and will be in a position to confirm that you have been awarded a current and valid Cyber Essentials certificate by one of the government approved accreditation bodies within 12 months of the date of award.
• Cyber essentials plus: No
• Cyber Essentials Alternative: In relation to the services you do not have a current and valid Cyber Essentials Plus certificate which has been awarded by one of the government approved Cyber Essentials accreditation bodies but you are working towards gaining it, and will be in a position to confirm that you have been awarded a current and valid Cyber Essentials Plus certificate by one of the government approved accreditation bodies within 12 months of the date of award.
• Other security certifications: No

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Creation of employment opportunities particularly for those who face barriers to employment, such as prison leavers, care leavers and/or who are located in deprived areas, and for people in industries with known skills shortages or in high growth sectors
    • Delivery of training schemes and programmes to address any identified skills gaps and under-representation in the workforce for the contract (e.g. prison leavers, care leavers, kinship carers, disabled people)
    • Introducing transparency to pay and reward processes

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at enquiries@walletit.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.