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Capricorn Ventis Ltd.

Glu Platform, Integration and Migration Services

Capventis provides services to help organisations deliver innovative solutions to enable key business processes (see Glu Platform), integrate systems and migrate data. Glu components are scalable, containerised, cloud based and device independent. Capventis, can enable key business functions, connect your existing systems and streamline your business end-to-end.

Features

  • Solution Needs, Analysis and Design
  • Glu Platform and Applications Implementation
  • End-to-End Connectivity and Seamless Integration across All Systems
  • Data Management and Transformation
  • Data Preparation & Cleansing
  • Data Set Creation for Analytics within Glu Platform or Exported
  • Secure, Scaleable, Real-Time Systems Integration
  • Collaborative Exchange and Data Sharing Between Subscribers
  • Data Publishing to B2B Market and B2C Consumers
  • Platform and Device Independent

Benefits

  • Flexible & Extensible Model
  • Single Solution or Multiple Applications
  • Highly Scaleable
  • Resilient
  • Secure
  • Access to Applications and Data Managed at any Level
  • Cost Effective and Simple
  • Cloud Based and Easy to Implement and Support
  • Innovative Visualisation, Interactivity and eXperience
  • Modern Technology and Evolving Solutions and Road Map.

Pricing

£800 to £1,400 a unit a day

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at brian.oflynn@capventis.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

4 2 9 1 2 4 4 4 6 8 7 1 1 0 4

Contact

Capricorn Ventis Ltd. Brian O'Flynn
Telephone: +44 845 313 8696
Email: brian.oflynn@capventis.com

Planning

Planning service
Yes
How the planning service works
Capventis 'IMPROVE' provides a framework for organisations to identify, map, design, implement and evolve solutions that deliver value in todays eXperience Economy; Value Engineering using Data.

Integration and migration services help an organisation generate and deliver data in a timely manner to the right systems and people, internally and externally.

We ask the questions, what do people want to know and what do people want to do, turning data into insight and directing appropriate action (see Capventis Customer Engagement and internal commercial control and process).

The IMPROVE process helps map the business needs, prioritise the programme, deliver the outcomes, confirm the value and evolve.

Our portfolio of partner technologies and our own Glu Platform provide the enablers to connect your organisation to your market and customers, and as a result, to deliver the win-wins sought after in the eXperience Economy.
Planning service works with specific services
No

Training

Training service provided
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
The 'IMPROVE' Framework and Blueprint Model drive the best design for the most optimal solution. We focus on migration from the existing state to the new state as quickly as possible and with reduced risk.

Our data management and migration services provides the right information in the right way and in good time. We focus on standardisation of data models and structures so that datasets and resulting analysis can be combined, mixed and analysed easily. Our technolgy portfolio provides the means, power and flexibility to support the most sophisticated data driven needs. These are modern propositions that, when understood, make things possible that are impossible with traditional technology and approaches.

Once the data-driven organisation is embedded and successfully adopted by the business, the strategy can evolve at a pace and complexity to suit the priorities of the business.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
This service is provided only within our own implementation projects.

Security testing

Security services
No

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
Capventis is able to provide ongoing support to clients by providing a second line support service on a Drawdown Services mechanism as and when needed by the client team. Services types including management, advisory, analysis, design, configuration, integration, testing and training. The drawdown services typically apply where a business solution is already in place, which requires regular or ad-hoc services from Capventis in support of the Client team.

Service scope

Service constraints
Typically the support we provide is 9am - 5pm Monday to Friday, but additional support can be arranged

User support

Email or online ticketing support
Yes, at extra cost
Support response times
SLA response time is within 1-hour of an issue been raised. Support is provided Monday to Friday from 9am to 5pm. Additional support can be arranged by special agreement.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.1 AAA
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
Yes, at an extra cost
Web chat support availability
9 to 5 (UK time), Monday to Friday
Web chat support accessibility standard
WCAG 2.1 AAA
Web chat accessibility testing
N/A
Support levels
Capventis provides an organisation with a standard support level agreements which is delivered on a flat fee structure basis. Additional support can be arranged by special agreement. Each support request will be assigned to a single point of contact. In addition to the single support contact every client is allocated both a technical project manager and a commercial manager.

Resellers

Supplier type
Reseller providing extra features and support
Organisation whose services are being resold
Glu, Qlik, Qualtrics, Zendesk

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Developed Vetting (DV)

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
Yes
Other security certifications
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

Fighting climate change

The Glu platform is architected to optimise data storage and to efficiently and dynamically use all technical resources, therefore saving energy and positively impacting the climate

Covid-19 recovery

The platform helps organizations adapt to the challenges posed by the pandemic by providing a data capture tool insights into all aspects of the pandemic

Tackling economic inequality

Help manage, identify and address all disparities in the provision of services to disadvantaged groups.

Equal opportunity

Ensuring inclusivity by providing accessibility options and multilingual support, allowing all customers to participate regardless of their backgrounds.

Wellbeing

As the platform is intuitive and easy to use it promotes wellbeing for its' users and end customers

Pricing

Price
£800 to £1,400 a unit a day
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at brian.oflynn@capventis.com. Tell them what format you need. It will help if you say what assistive technology you use.