ZScaler ZIA, ZPA, Z-App Software License and Deployment Services
Following a Zero Trust Network Model, as recommended by NCSC, The service provides ZPA/ZIA licenses and additional deployment services for ZScaler Internet Access/Zscaler Private Access. Provides access to legacy applications, either hosted on site, or via the PSN Gateway. Supports XP, Win8, Win10, Mac, Mobiles, Browser based access.
Features
- Understand best practice approach for set-up & configuration
- Consultation on secure deployment of Zscaler platform
- Policies, Dashboards, Accounts, Report creation Architecture and Design
- Authentication of users: LDAP, ADFS, Okta, etc.
- Web Control Rules: URL filtering, Cloud Control, Bandwidth Control, etc
- Office 365 integration with Zscaler.
- Move apps to the cloud on your schedule
- Phase out legacy VPNs in a controlled manner
- Requires no on-premises and on-device hardware or software
Benefits
- Secure internet access, deployed across your organisation
- Expert knowledge to rapidly and effectively deploy Zscaler
- PSN Reachback Capabilities
- High Availability design for critical infrastructure.
- No VPN client to launch or exit
- Automatically routes to the location that delivers the best performance
- Removes complexity and security risk of VPNs
- Secure access to cloud based apps without VPN
- Quick to deploy with no on premises device, hardware software
- Automatically blocks known malicious and unauthorised sites
Pricing
£30 a licence a month
- Education pricing available
- Free trial available
Service documents
Request an accessible format
Framework
G-Cloud 13
Service ID
4 2 9 4 0 4 2 0 4 0 9 4 4 5 9
Contact
BLOCKPHISH
Samantha Jennings
Telephone: 07714705598
Email: Sam.Jennings@BlockPhish.com
Service scope
- Software add-on or extension
- No
- Cloud deployment model
-
- Public cloud
- Private cloud
- Hybrid cloud
- Service constraints
- No constraints
- System requirements
- Internet connection
User support
- Email or online ticketing support
- Yes, at extra cost
- Support response times
- Critical: 1 Hour. Serious: 4 Hours. Moderate: 1 Business Day; and Minor: 5 Business Days.
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 24 hours, 7 days a week
- Web chat support
- No
- Onsite support
- Onsite support
- Support levels
- Critical: 1 Hour. Serious: 4 Hours. Moderate: 1 Business Day; and Minor: 5 Business Days. Further detail can be provided on contract award.
- Support available to third parties
- Yes
Onboarding and offboarding
- Getting started
- User Documentation is freely available from the client portal. Additional configuration and on boarding can be arranged according to our SFIA rate card.
- Service documentation
- Yes
- Documentation formats
-
- HTML
- ODF
- End-of-contract data extraction
- Export of policy configuration and operational reports
- End-of-contract process
- At the end of the contract, the service will terminate. Customers will simply need to repoint their DNS services to an alternative service and remove the client application from the central software deployment tool.
Using the service
- Web browser interface
- Yes
- Supported browsers
-
- Internet Explorer 11
- Microsoft Edge
- Firefox
- Chrome
- Safari
- Opera
- Application to install
- Yes
- Compatible operating systems
-
- Android
- IOS
- Linux or Unix
- MacOS
- Windows
- Windows Phone
- Designed for use on mobile devices
- Yes
- Differences between the mobile and desktop service
- Mobile devices can operate via a dedicated VPN service / OpenDNS routing. This can be included in your Mobile Device Management (MDM) deployment
- Service interface
- Yes
- User support accessibility
- WCAG 2.1 AAA
- Description of service interface
- Accessed via a web browser to our secure ISO27001 accredited and GDPR compliant cloud service. We can also provide on site services if required
- Accessibility standards
- WCAG 2.1 AAA
- Accessibility testing
- Testing completed with Jaws and Dragon
- API
- Yes
- What users can and can't do using the API
- Full secure open API access is available
- API documentation
- Yes
- API documentation formats
-
- Open API (also known as Swagger)
- HTML
- ODF
- API sandbox or test environment
- Yes
- Customisation available
- No
Scaling
- Independence of resources
- Public hosted cloud service with 100% uptime over the last 5 years. Fully scalable to millions of users without any impact on service performance. Resilient routing.
Analytics
- Service usage metrics
- Yes
- Metrics types
- Full reporting engine on end user devices, by user, device, group, location. Full reports on security activity by threat, location, type.
- Reporting types
- Real-time dashboards
Resellers
- Supplier type
- Reseller providing extra features and support
- Organisation whose services are being resold
- ZScaler
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Up to Developed Vetting (DV)
Asset protection
- Knowledge of data storage and processing locations
- Yes
- Data storage and processing locations
-
- United Kingdom
- European Economic Area (EEA)
- Other locations
- User control over data storage and processing locations
- No
- Datacentre security standards
- Supplier-defined controls
- Penetration testing frequency
- At least every 6 months
- Penetration testing approach
- In-house
- Protecting data at rest
- Encryption of all physical media
- Data sanitisation process
- Yes
- Data sanitisation type
- Deleted data can’t be directly accessed
- Equipment disposal approach
- In-house destruction process
Data importing and exporting
- Data export approach
- Within the web portal
- Data export formats
- CSV
- Data import formats
- CSV
Data-in-transit protection
- Data protection between buyer and supplier networks
- IPsec or TLS VPN gateway
- Data protection within supplier network
- IPsec or TLS VPN gateway
Availability and resilience
- Guaranteed availability
- 100% service availability
- Approach to resilience
- Resilient routing to resilient public cloud data centres
- Outage reporting
- Email alerts and a public dashboard
Identity and authentication
- User authentication needed
- Yes
- User authentication
-
- Public key authentication (including by TLS client certificate)
- Identity federation with existing provider (for example Google Apps)
- Limited access network (for example PSN)
- Other
- Other user authentication
- Pre-installed client application with one time machine certificate for service access
- Access restrictions in management interfaces and support channels
- Web based API controlled by username and password - to be granted to service and security managers only. Access within the portal can be restricted by individual or group of users.
- Access restriction testing frequency
- At least every 6 months
- Management access authentication
- Username or password
Audit information for users
- Access to user activity audit information
- Users have access to real-time audit information
- How long user audit data is stored for
- User-defined
- Access to supplier activity audit information
- Users have access to real-time audit information
- How long supplier audit data is stored for
- User-defined
- How long system logs are stored for
- User-defined
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- No
- Other security certifications
- Yes
- Any other security certifications
-
- CISSP
- CISM
- CISA
Security governance
- Named board-level person responsible for service security
- Yes
- Security governance certified
- Yes
- Security governance standards
- Other
- Other security governance standards
- Cyber Essentials Certificate. In addition, all internal policies follow best practices outlined by ISO/IEC 27001.
- Information security policies and processes
- We follow a number of formal procedures including access control, change management, incident management and BCP. Internal procedures follow practices outlined by ISO/IEC 27001
Operational security
- Configuration and change management standard
- Supplier-defined controls
- Configuration and change management approach
- Public hosted service with 100% uptime. Change management beyond our control.
- Vulnerability management type
- Supplier-defined controls
- Vulnerability management approach
- Managed end to end threat analysis with machine learning and artificial intelligence applications.
- Protective monitoring type
- Supplier-defined controls
- Protective monitoring approach
- Managed end to end service for protective monitoring
- Incident management type
- Supplier-defined controls
- Incident management approach
- Managed end to end Incident Management approach
Secure development
- Approach to secure software development best practice
- Conforms to a recognised standard, but self-assessed
Public sector networks
- Connection to public sector networks
- No
Social Value
- Equal opportunity
-
Equal opportunity
BLOCKPHISH is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Pricing
- Price
- £30 a licence a month
- Discount for educational organisations
- Yes
- Free trial available
- Yes
- Description of free trial
- 30 day free trial. Help with end user device / AD integration and portal configuration available at our published SFIA rates.