Recruitment Software
VidCruiter goes beyond video interviewing to facilitate every stage of recruitment. From applying structure to your interview questions, to scheduling interviews, automating reference checks and testing on-the-job skills online. VidCruiter’s cloud-based hiring tools accelerate administrative tasks, allowing you to focus your time on qualified applicants.
Features
- Video Interviewing
- Structured Interviewing
- Interview Compliance
- Applicant Tracking
- Skills Assessment
- Reference Checking
- Virtual Hiring Events
Benefits
- Reduce Costs and Time-to-Hire
- Enhance the Candidate Experience
- Customize Workflows
- Dedicated Account Managers and 24/7 Applicant Support
- Create Candidate Merit and/or Reserve Lists
- Manage Qualified Candidate Inventories
- All-in-one Recruitment Platform
Pricing
£5,000 a licence a year
- Education pricing available
Service documents
Request an accessible format
Framework
G-Cloud 13
Service ID
4 2 9 8 4 1 6 8 2 6 8 3 7 1 8
Contact
VidCruiter
Jean-Francois Poirier
Telephone: +1(506)870-8874
Email: rfp@vidcruiter.com
Service scope
- Software add-on or extension
- Yes, but can also be used as a standalone service
- What software services is the service an extension to
- Workday, SAP SuccessFactors, Oracle Recruiting Cloud, Lever ATS, Workable ATS, PageUp People ATS, Greenhouse.io, SmartRecruiters, ADP
- Cloud deployment model
- Hybrid cloud
- Service constraints
- No
- System requirements
- Browser access
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- 1 minute turnaround time on all tickets 24/7/365
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- WCAG 2.1 AA or EN 301 549
- Phone support
- Yes
- Phone support availability
- 24 hours, 7 days a week
- Web chat support
- Web chat
- Web chat support availability
- 24 hours, 7 days a week
- Web chat support accessibility standard
- WCAG 2.1 AA or EN 301 549
- Web chat accessibility testing
- N/A
- Onsite support
- Onsite support
- Support levels
- At VidCruiter, all our clients, no matter the size, receive top tier support. We offer dedicated account managers as well as chat, email and phone support for applicants 24/7/365.
- Support available to third parties
- Yes
Onboarding and offboarding
- Getting started
- All our contracts include unlimited training and support for users. We handle the implementation and show users how to customize their own experience.
- Service documentation
- Yes
- Documentation formats
-
- Other
- Other documentation formats
-
- PowerPoint
- Web
- End-of-contract data extraction
- The data is owned by the client. Data is available for export upon request.
- End-of-contract process
- Contracts renew on an annual basis unless the client decides to cancel services.
Using the service
- Web browser interface
- Yes
- Supported browsers
-
- Microsoft Edge
- Firefox
- Chrome
- Safari
- Opera
- Application to install
- No
- Designed for use on mobile devices
- Yes
- Differences between the mobile and desktop service
- The software is 100% responsive and will adapt to any screen size.
- Service interface
- Yes
- User support accessibility
- WCAG 2.1 AA or EN 301 549
- Description of service interface
- Intercom
- Accessibility standards
- WCAG 2.1 AA or EN 301 549
- Accessibility testing
- N/A
- API
- Yes
- What users can and can't do using the API
- The Custom API is used to connect our platform with other services used by the customer. We already have a number of pre-built integrations in place and are able to add new connectors as needed.
- API documentation
- Yes
- API documentation formats
- Other
- API sandbox or test environment
- Yes
- Customisation available
- Yes
- Description of customisation
- The VidCruiter platform is highly customizable and can be molded to recreate the buyer's ideal recruitment process.
Scaling
- Independence of resources
- Our organization is designed to scale with demand. We hire proactively to ensure business continuity no matter what the level of demand is.
Analytics
- Service usage metrics
- Yes
- Metrics types
- Reporting is available on a variety of metrics as a native functionality of the software.
- Reporting types
- Regular reports
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Staff screening not performed
- Government security clearance
- Up to Developed Vetting (DV)
Asset protection
- Knowledge of data storage and processing locations
- Yes
- Data storage and processing locations
-
- United Kingdom
- European Economic Area (EEA)
- Other locations
- User control over data storage and processing locations
- Yes
- Datacentre security standards
- Complies with a recognised standard (for example CSA CCM version 3.0)
- Penetration testing frequency
- At least every 6 months
- Penetration testing approach
- Another external penetration testing organisation
- Protecting data at rest
-
- Physical access control, complying with CSA CCM v3.0
- Physical access control, complying with SSAE-16 / ISAE 3402
- Encryption of all physical media
- Data sanitisation process
- Yes
- Data sanitisation type
-
- Explicit overwriting of storage before reallocation
- Deleted data can’t be directly accessed
- Equipment disposal approach
- Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001
Data importing and exporting
- Data export approach
- The data is owned by the client, we simply host it on your behalf. All client and candidate data is available for download upon request.
- Data export formats
- CSV
- Data import formats
- CSV
Data-in-transit protection
- Data protection between buyer and supplier networks
- Private network or public sector network
- Data protection within supplier network
- Other
- Other protection within supplier network
- N/A
Availability and resilience
- Guaranteed availability
-
Service level agreements (SLAs) can differ from one region of service to another, specific details are available to clients upon request.
General SLAs include 99.5% guaranteed availability, 24/7 technical support with 1mins ticket turnaround. - Approach to resilience
- All information related to our datacentre setup and our approach to resilient design is available on request.
- Outage reporting
- Outages are reported to clients through email alerts.
Identity and authentication
- User authentication needed
- Yes
- User authentication
-
- 2-factor authentication
- Identity federation with existing provider (for example Google Apps)
- Username or password
- Other
- Other user authentication
- Single Sign-On is also available
- Access restrictions in management interfaces and support channels
- N/S
- Access restriction testing frequency
- At least every 6 months
- Management access authentication
-
- 2-factor authentication
- Public key authentication (including by TLS client certificate)
- Identity federation with existing provider (for example Google Apps)
- Username or password
- Other
- Description of management access authentication
- Single Sign-On is also available.
Audit information for users
- Access to user activity audit information
- Users have access to real-time audit information
- How long user audit data is stored for
- User-defined
- Access to supplier activity audit information
- Users have access to real-time audit information
- How long supplier audit data is stored for
- User-defined
- How long system logs are stored for
- Between 6 months and 12 months
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- Marcum LLP
- ISO/IEC 27001 accreditation date
- 05/03/2020
- What the ISO/IEC 27001 doesn’t cover
- N/A
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- No
- Cyber essentials plus
- No
- Other security certifications
- Yes
- Any other security certifications
-
- SOC Type 2
- ISO/IEC 27018:2019
Security governance
- Named board-level person responsible for service security
- Yes
- Security governance certified
- Yes
- Security governance standards
-
- ISO/IEC 27001
- Other
- Other security governance standards
- SOC Type 2
- Information security policies and processes
- Reporting structure and all security policies and procedures can be provided to clients upon request.
Operational security
- Configuration and change management standard
- Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
- Configuration and change management approach
- Details related to our configuration and change management policies and procedures can be provided to clients upon request.
- Vulnerability management type
- Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
- Vulnerability management approach
- Details related to our vulnerability management policies and procedures can be provided to clients upon request.
- Protective monitoring type
- Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
- Protective monitoring approach
- Details related to our software security, monitoring, and our incident response policies and procedures can be provided to clients upon request.
- Incident management type
- Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
- Incident management approach
- Details related to our security incident management policies and procedures can be provided to clients upon request.
Secure development
- Approach to secure software development best practice
- Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)
Public sector networks
- Connection to public sector networks
- No
Social Value
- Fighting climate change
-
Fighting climate change
VidCruiter is committed to sustainability, both throughout our physical offices, our software design, our supply chain, and the organizations we partner with.
VidCruiter is always focused on efficiency and continuous innovation across all of our software solutions, since our platform offers a range of video interviewing solutions bringing recruiters and candidates together without the need to meet in person, many of our clients report a sizable reduction in travel time, transportation costs after switching to VidCruiter.
VidCruiter has a Green Office Program in place which is an initiative that works towards creating sustainable workspaces for all our employees globally. We are actively working on reducing our waste and energy usage, changing our work and transportation habits as well as educating our employees on the importance of sustainability. As a company, we are always learning and identifying new opportunities to drive actionable change. - Covid-19 recovery
-
Covid-19 recovery
VidCruiter has been involved in the fight against COVID from the start, many of our clients within the healthcare industry started hiring contact tracers, care coordinators, nurses, and other operational support staff to ensure people have the information they need about COVID-19 testing, quarantining, and care.
VidCruiter was instrumental in hiring thousands of healthcare staff around the world in a very short amount of time, while simultaneously reducing the risk of transmission, mitigating hiring bias, and ensuring equal opportunity employment in many disadvantaged communities impacted by COVID.
Pricing
- Price
- £5,000 a licence a year
- Discount for educational organisations
- Yes
- Free trial available
- No