Pancontext Limited
Sparx Pro-Cloud and Prolaborate Cloud Support
Sparx Pro Cloud and Prolaborate managed services and support either in your or our cloud tenant.
Features
- Pro Cloud and Prolaborate hosting and management in cloud
- Best practices for EA tooling using Sparx suite of tools
- Development of ways of working and meta-models
- Greenfield installations, upgrades and migrations of Pro Cloud and Prolaborate
- Development of reporting dashboards for DDaT portfolios
- Integration with third party tools and platforms
- Securing architectural assets in the cloud
- Meta-model development
Benefits
- Cloud hosting of data classified up to Official Sensitive
- Enables collaboration and cooperation
- Provides fine-tuned tooling enablement for organisations
- Improved knowledge sharing and consistent architecture standards
- Enables architecture maturity
- Enables more effective roadmaps and digital transformation
Pricing
£900 to £1,500 a unit a day
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at sales@pancontext.com.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 14
Service ID
4 2 9 9 8 9 3 4 0 9 7 8 9 1 8
Contact
Pancontext Limited
Benjamin Kopic
Telephone: +447801547643
Email: sales@pancontext.com
Planning
- Planning service
- Yes
- How the planning service works
- We use agile to plan the delivery of Prolaborate service. This includes both on premise (for infrastructure hosting and tool configuration) and in the cloud (for tool configuration).
- Planning service works with specific services
- Yes
- Hosting or software services the planning service works with
-
- Amazon Web Services (AWS)
- MS Azure
- On-Premises
- Prolaborate SaaS
Training
- Training service provided
- Yes
- How the training service works
- This will be provided through our third party partner services.
- Training is tied to specific services
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- We provide a comprehensive planning, design and delivery of Prolaborate in cloud, including migration of an existing service to a new cloud provider.
- Setup or migration service is for specific cloud services
- Yes
- List of supported services
-
- Amazon Web Services (AWS)
- MS Azure
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
- Our Quality Assurance Testing (QAT) is an integral part of our service offering for Prolaborate, which includes both functional testing and non-functional (Operational Acceptance Testing).
Security testing
- Security services
- Yes
- Security services type
-
- Security strategy
- Security design
- Cyber security consultancy
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
-
- Buyer hosting or software
- Hosting or software provided by your organisation
- Hosting or software provided by a third-party organisation
- How the support service works
- We provide ITIL compliant managed services for hosting Sparx Prolaborate and Sparx ProCloud in AWS and Azure cloud, as well as on-premises hosted services. Our support packages include both office hours and outside of the office hours support.
Service scope
- Service constraints
- Our support service is provided remotely, from our secure company premises. However, we can also provide on-premises support, if required.
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- We use standard P1 to P4 priority responses. These can be tailored to your needs and requirements.
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- None or don’t know
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
- Our Standard Support gives you the Office Hours support, Monday to Friday, with the out-of-hours support for maintenance and upgrades. The costing is based on your scope and needs.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Up to Security Clearance (SC)
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- No
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Covid-19 recovery
- Equal opportunity
- Wellbeing
Fighting climate change
Our company provisions 100% renewable energy for its office. When visiting our client offices, our consultants use public transport or cycle.Covid-19 recovery
All our staff have ben fully vaccinated (minimum 2 doses of UK approved COFID-19 vaccines, with a majority having received a booster). We provide remote working as a standard.Equal opportunity
We are equal opportunity employer, with a track record of employing women in senior positions and ethnic minorities.Wellbeing
We provide flexible working arrangements for our staff, allowing them to balance their work and personal life.
Pricing
- Price
- £900 to £1,500 a unit a day
- Discount for educational organisations
- No
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at sales@pancontext.com.
Tell them what format you need. It will help if you say what assistive technology you use.