BDQ
Asana - Work Management Software
Asana is easy to use work management software for managing tasks and projects at scale.
Features
- Workplace management dashboard that streamlines communication across companies and teams
- Manage Tasks and Projects and align them to Goals
- Prioritise and schedule work based on task priorities and dependencies
- Use boards that suit your workflow for QA and approvals
- Automation rules for assignment of tasks to projects and teammates
- Customisable forms for new work requests to capture required information
- Collaboration features to improve productivity, especially for remote working
- Sprint planning and Kanban boards for Agile projects
- Extensive integrations with Google, Microsoft, Salesforce etc.
Benefits
- Plan and manage tasks across your team
- Track, prioritise and discuss your team's work with complete visibility
- Easy to use and adopt
- Improve collaboration and streamline communication with everything in one place
- Extensive template library for quick set-up for your use-case
- Create your own Project templates for recurring work, e.g. Launches
- Manage workload to balance assignment and prevent burnout or boredom
- Customise workflows to match your business processes
- Use automation to streamline business processes
Pricing
£12 a user a month
- Education pricing available
- Free trial available
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at enquiries@bdq.cloud.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 14
Service ID
4 3 0 5 9 1 6 1 6 6 0 8 5 0 7
Contact
BDQ
Dominic Bush
Telephone: +44 (0)844 8265 236
Email: enquiries@bdq.cloud
Service scope
- Software add-on or extension
- No
- Cloud deployment model
- Public cloud
- Service constraints
- Uptime percentage target for 'Enterprise' is 99.9%
- System requirements
- See supported browsers in the 'Using the Service' section.
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- Monday - Friday 9am - 5pm, excluding UK Public Holidays. Our response time is between 4 hours and 2 days depending on the severity of the issue. Out of hours support is available at additional cost.
- User can manage status and priority of support tickets
- No
- Phone support
- No
- Web chat support
- No
- Onsite support
- No
- Support levels
- Support levels vary based on the edition of the software. Contact us for details of current support offerings. BDQ support is available separately.
- Support available to third parties
- No
Onboarding and offboarding
- Getting started
-
We can provide training courses, drop-ins and workshops for the products and consultancy services to make sure that your projects get off to the best possible start, achieve adoption and follow best practice guidance. These are available under the separate support services.
Full user documentation is available for all the products. - Service documentation
- Yes
- Documentation formats
- HTML
- End-of-contract data extraction
- The products provide tools which allow the contents of the products to be extracted to open formats.
- End-of-contract process
- At additional cost we can provide consultancy services to off-board the data. Please see our SFIA rate card for pricing.
Using the service
- Web browser interface
- Yes
- Supported browsers
-
- Microsoft Edge
- Firefox
- Chrome
- Safari
- Application to install
- No
- Designed for use on mobile devices
- Yes
- Differences between the mobile and desktop service
- When you view the Asana products on a mobile device an optimised version of the page is displayed. It is possible to switch to a desktop view if required.
- Service interface
- No
- User support accessibility
- None or don’t know
- API
- Yes
- What users can and can't do using the API
- All tasks can be accomplished via the API
- API documentation
- Yes
- API documentation formats
-
- Open API (also known as Swagger)
- HTML
- API sandbox or test environment
- No
- Customisation available
- Yes
- Description of customisation
- All products are highly configurable, including branding, by the end user or by BDQ under the separate support service.
Scaling
- Independence of resources
- The service is monitored using standard SaaS Cloud Management techniques to prevent users impacting each other.
Analytics
- Service usage metrics
- Yes
- Metrics types
- Number of Members, Teams, Projects and Tasks. Engagement
- Reporting types
- Real-time dashboards
Resellers
- Supplier type
- Reseller providing extra features and support
- Organisation whose services are being resold
- Asana
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Developed Vetting (DV)
Asset protection
- Knowledge of data storage and processing locations
- Yes
- Data storage and processing locations
-
- European Economic Area (EEA)
- Other locations
- User control over data storage and processing locations
- No
- Datacentre security standards
- Managed by a third party
- Penetration testing frequency
- Never
- Protecting data at rest
- Encryption of all physical media
- Data sanitisation process
- Yes
- Data sanitisation type
- Deleted data can’t be directly accessed
- Equipment disposal approach
- Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001
Data importing and exporting
- Data export approach
- Authorised users can export data from within the application to a number of different formats.
- Data export formats
- CSV
- Data import formats
- CSV
Data-in-transit protection
- Data protection between buyer and supplier networks
- TLS (version 1.2 or above)
- Data protection within supplier network
- TLS (version 1.2 or above)
Availability and resilience
- Guaranteed availability
- Varies on deployment type and customer requirements.
- Approach to resilience
- Available on request
- Outage reporting
- Public dashboard showing current status of their cloud products.
Identity and authentication
- User authentication needed
- Yes
- User authentication
-
- 2-factor authentication
- Identity federation with existing provider (for example Google Apps)
- Username or password
- Access restrictions in management interfaces and support channels
- Only those users assigned to the administrator groups have access to the management user interface. Authenticated users are permitted to raise support requests.
- Access restriction testing frequency
- Less than once a year
- Management access authentication
-
- 2-factor authentication
- Identity federation with existing provider (for example Google Apps)
- Username or password
Audit information for users
- Access to user activity audit information
- Users have access to real-time audit information
- How long user audit data is stored for
- User-defined
- Access to supplier activity audit information
- Users have access to real-time audit information
- How long supplier audit data is stored for
- Between 1 month and 6 months
- How long system logs are stored for
- Between 1 month and 6 months
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- Moss Adams Certifications LLC
- ISO/IEC 27001 accreditation date
- March 7, 2024
- What the ISO/IEC 27001 doesn’t cover
-
The scope of this ISO/IEC 27001:2022 certificate includes Asana’s product, teams, and ISMS managed at its HQ
location in San Francisco, CA, USA. The in-scope people, processes, technology, and locations are defined
within the Asana ISPMS Scope and Boundaries, dated January 16, 2024, and the Statement of Applicability,
dated July 31, 2023.
The scope of the ISMS implemented by Asana includes the following elements:
• Product: The Asana Platform
• Assets, technologies, and processes employed by Asana for processing, management, and delivery of
services to its customer - ISO 28000:2007 certification
- No
- CSA STAR certification
- Yes
- CSA STAR accreditation date
- August 13, 2022
- CSA STAR certification level
- Level 1: CSA STAR Self-Assessment
- What the CSA STAR doesn’t cover
- Any third-party add-ons added by the Buyer.
- PCI certification
- No
- Cyber essentials
- No
- Cyber essentials plus
- No
- Other security certifications
- No
Security governance
- Named board-level person responsible for service security
- Yes
- Security governance certified
- Yes
- Security governance standards
- ISO/IEC 27001
- Information security policies and processes
- We follow industry best practices.
Operational security
- Configuration and change management standard
- Supplier-defined controls
- Configuration and change management approach
- We follow industry best practices.
- Vulnerability management type
- Supplier-defined controls
- Vulnerability management approach
- We follow industry best practices.
- Protective monitoring type
- Supplier-defined controls
- Protective monitoring approach
- We follow industry best practices.
- Incident management type
- Supplier-defined controls
- Incident management approach
- We follow industry best practices.
Secure development
- Approach to secure software development best practice
- Supplier-defined process
Public sector networks
- Connection to public sector networks
- No
Social Value
- Social Value
-
Social Value
WellbeingWellbeing
Improve Health and Wellbeing
At BDQ, we believe that the health and well-being of our community is paramount. Our commitment to this principle is reflected in our innovative cloud solutions that empower companies to collaborate more effectively, regardless of geographical barriers. By facilitating seamless communication and data sharing, we enable organizations to focus on what truly matters—nurturing the health and wellness of their teams.
Our virtual office model not only reduces environmental impact but also supports the mental and physical health of our team by eliminating commutes and allowing for flexible work arrangements. This approach empowers our employees to maintain a work-life balance, leading to reduced stress.
Our services are designed to minimize the stress of technical challenges for our clients. Through our cloud-based platforms, we provide the tools for companies to implement flexible working arrangements, promote wellness programs, and foster a culture of support and inclusivity.
We understand that a healthy work environment is foundational to personal and communal well-being. Together, we can build a more resilient and compassionate world where technology serves as a bridge to a healthier future for all.
Pricing
- Price
- £12 a user a month
- Discount for educational organisations
- Yes
- Free trial available
- Yes
- Description of free trial
- 30 day free trial period
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at enquiries@bdq.cloud.
Tell them what format you need. It will help if you say what assistive technology you use.