Jacobs U.K. Limited

Cloud-Based GIS Solutions

Jacobs Cloud-Based GIS solutions smoothly bridges technology and geospatial expertise. We have deep domain knowledge in ArcGIS, FME, and Open-Source technologies. Jacobs’ digital solutions are powered by a multi-disciplinary team of Solution Architects, DevOps Consultants, geospatial analyst, front-end developers and UI/UX experts.

Features

• Client-centric approach to identify tangible benefits and understand geospatial needs.
• Secure design with high-performing platforms
• Robust architectures, facilitating recovery management regimes and high uptime levels
• Solutions designed to align with existing architecture to ensure consistency
• Agile methods used for rapid, adaptive solutions
• Leverages deep geospatial expertise
• Ongoing support and evolution of architecture
• Deep domain experience in the engineering, environment and flooding sectors.

Benefits

• Focus on delivering the value of location-analysis not just technology.
• Security protocols ensure integrity and confidentiality of sensitive geospatial data
• Compliance is woven into our architecture, minimising risks
• Clarity from geospatial solutions revealing hidden patterns for data-driven decisions
• Integrate AI tools to give AI-powered decision support
• Scalable solutions to a adapt to varying workloads
• Reduced on-premises infrastructure costs and security concerns

£716 to £2,176 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at hugh.mcmichael@jacobs.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

431727714482142

Contact

Hugh McMichael
0131 659 1500
hugh.mcmichael@jacobs.com

Planning

• Planning service: Yes
• How the planning service works: The process begins with Business process mapping, facilitated with workshops to capture or clarify requirements, and a review of any existing Geographic Information Systems (GIS).; ; Our solution planning involves experienced software engineers collaborating with clients to create user stories, wireframes and design documents utilising agile methodologies.; ; The above will result in a solution design that meets the bespoke needs of any business.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: End-user training documentation would be provided and super-users could be trained in the management of solutions allowing client staff to be empowered to support their own systems on additional request.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Inherently new services will be set up in the cloud natively. For other existing cloud services which we could potentially migrate, there would be a period of suitability assessment to gather information on the service and compatibility with target systems.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Jacobs ensures quality assurance and conducts testing throughout the entire product and solution lifecycle. ; ; Jacobs provides the following testing services: automated testing, penetration testing, cloud testing (including tools such as JMeter and Selenium), unit testing, user acceptance testing (UAT), integration testing, load testing, stress testing and configuration testing.; ; Through our comprehensive testing approach, we ensure that your products and solutions are delivered with the highest levels of quality and reliability, meeting and exceeding your expectations.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management

Ongoing support

• Ongoing support service: Yes
• Types of service supported: Hosting or software provided by your organisation
• How the support service works: Ongoing support is provided as part of our service offering. This would include maintenance and enhancements depending on the agreement and the priorities of the customer.

Service scope

• Service constraints: N/A

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Email support available 9am-5pm Monday to Friday (UK time) with a typical response time of 48 hours (SLAs to be agreed on a case-by-case basis).
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: Support can be provided at various levels depending on the solutions and the customer requirements. Support levels can range from a basic feedback form to a full helpdesk facility with 365 day coverage depending on the SLA.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Security Clearance (SC)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Lloyd's Register
• ISO/IEC 27001 accreditation date: 01/01/2024
• What the ISO/IEC 27001 doesn’t cover: ISO certification is location, staff and corporate application ; specific, covering in-house developed applications, meaning ; depending upon client need (for example, developing on ; client hardware) we may require client certification, or ; additional discussions.
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Climate change is our generation’s greatest challenge and opportunity. Climate response accelerator is one of the three pillars in Jacobs global business strategy, focused on enabling end-to-end solutions that we co-create with our clients in energy transition, decarbonisation, adaptation & resilience and natural resource stewardship. Jacobs achieved its previous climate commitments in 2020, becoming carbon neutral for its operations and business travel and adopting 100% low-carbon electricity. In 2022, we further committed to ensuring every project becomes a climate response opportunity, to achieving net-zero greenhouse gas emissions across the value chain by 2040, and to maintaining carbon neutrality status and 100% low-carbon electricity for operations.

  Equal opportunity

  Jacobs prides itself on being an inclusive place for all to work and makes conscious efforts to increase diversity and inclusion through our inclusion and diversity programme TogetherBeyond. Our employee networks are central to our approach which has been recognised by The Times as a Top 50 Employer for Gender Equality and Stonewall as no. 6 in the Top Employers for LGBTQIA+ people. ; ; An example employee network is the ACE network, which sits at the heart of Jacobs drive to make Jacobs a fantastic place to work for disabled employees. They provide information, resources, and networking opportunities regarding physical, mobility and cognitive disabilities to disabled staff and to staff who provide caregiving services. Jacobs have also achieved a top score in the 2021 Disability Equality Index (DEI), a national benchmarking tool on corporate policies and practices related to disability inclusion and workplace equality. ; ; Our range of other fantastic employee networks help represent those who may otherwise feel a lack of representation in the workplace and encourage discussion on relevant topics to tackle issues around workforce inequality. These include networks covering disability support, Latino talent, Black talent, LGBTQIA+ talent, army veterans and a women network, as well as the OneWorld network, which aims to be an inclusive environment that actively nurtures and supports our diverse employees and clients across all ethnicities and cultures.

  Wellbeing

  Jacobs values the wellbeing of not just employees on their projects, but everyone worldwide. In this regard, Jacobs and mental health professionals have teamed up to develop a free mental health check-In tool called 'One Million Lives' to help users assess their current state of mind and provide suggestions for growth. It also offers resources if someone needs more urgent help at the time of accessing the platform. It can be difficult to understand the many factors that contribute to overall mental health and to this tool allows a history of check-ins to be built, to allow users to self-assess mental health over time and identify declining mental health periods.

Pricing

• Price: £716 to £2,176 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at hugh.mcmichael@jacobs.com. Tell them what format you need. It will help if you say what assistive technology you use.