Acuity Applied Limited

Artificial Intelligence (AI) and Machine Learning (ML) Service

Acuity Applied Limited adopts a user-first approach to AI, data science, and machine learning. Specialising in AWS, Azure, Salesforce, and Microsoft Power Platform, we deliver ethical proof of concepts (Discovery/Alpha) and production-ready services (Beta/Live).

Through interactive workshops, we drive digital transformation and integrate AI and ML seamlessly with existing technology.

Features

• Interactive workshops and research pinpoint opportunities for AI and ML.
• Prototyping and piloting innovative solutions.
• Data exploration identifies potential machine learning opportunities.
• DataOps approach with minimum viable algorithm development.
• Apply fraud detection, forecasting, optimisation, classification, and personalisation.
• Data science Discovery assesses technology, algorithms, architecture, and organisational impact.
• Skilled data scientists bring diverse expertise to each project.
• Use image and object recognition and classification techniques.

Benefits

• Develop AI solutions based on user needs and preferences.
• Upskill your staff by collaborating with Acuity Applied experts.
• Seamlessly integrate AI with your current infrastructure and processes.
• Demonstrate early value and incrementally deliver data science solutions.
• Automate repetitive tasks, optimising staff skills effectively.
• Cut-costs and boost user experience with predictive techniques and personalisation.

£100 a unit

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@acuityapplied.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

431766010536608

Contact

K Ali
07773336668
info@acuityapplied.com

Planning

• Planning service: Yes
• How the planning service works: This is good
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: Test
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: At Acuity Applied, we collaborate closely with clients to conduct a thorough needs analysis and discovery process, enabling us to tailor solutions to each client's specific domain and challenges. ; ; Our expert teams follow best practices and leverage real-world experience to design and deliver optimal cloud solutions aligned with the UK Technology Code of Practice and GDS standards. ; ; We assist with architecture review, migration planning, governance, and risk assessment to ensure smooth transitions and ongoing operations. ; ; Our approach incorporates agile methodologies and regular stakeholder engagement to guide clients efficiently through their cloud journey. ; ; With an in-depth understanding of various cloud models, we provide expert advice on cloud security, performance, and day-to-day management, fostering collaborative success and continuous progress toward achieving your goals.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: At Acuity Applied, we prioritise quality assurance and performance testing as integral components of our service delivery. We collaborate closely with clients to understand their business goals and develop quality and performance metrics tailored to their needs. Our expert teams conduct thorough assessments of IT infrastructures and cloud environments, offering design assurance and testing services throughout the entire lifecycle of our projects.; ; We employ proven methodologies such as Continuous Integration and Continuous Delivery to build quality into the architecture and software from the outset. ; ; Our automated testing and performance engineering services encompass load, stress, and scalability testing, ensuring compliance with industry standards such as WCAG2.2. Leveraging tools like Selenium, Junit, and Cucumber, we integrate testing seamlessly into the development pipeline for comprehensive coverage. ; ; We take a user centred approach to ensure the services we build and support are intuitve and easy to use for both internal and external users.; ; By delivering robust, secure, and scalable solutions, we help clients achieve successful cloud deployments and continuous improvement.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
• Certified security testers: Yes
• Security testing certifications:
  • CHECK
  • CREST
  • Cyber Scheme

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: At Acuity Applied, we offer expert support services that free your IT department from the daily demands of maintaining cloud-based applications. Our approach combines ITIL rigor with Agile flexibility and a DevOps culture, ensuring reliable and efficient support for bespoke and off-the-shelf business applications across various cloud environments. We excel at transitioning support from existing providers, resolving issues quickly to enhance user satisfaction.; ; Our comprehensive support includes incident investigation, service desk management, change controls, and supplier management. We also provide consultancy, hosting and cloud services, and solution upgrades. ; ; In addition to end-to-end support throughout implementation and post-implementation, we emphasize supplementing existing support capabilities to enhance your operations. Our proactive monitoring and alerting services, available 24/7/365, integrate seamlessly with your existing incident and change management tools. By providing dedicated infrastructure, platform support engineers, and application specialists, we ensure your cloud software and services remain constantly available, secure, and up to date.

Service scope

• Service constraints: None

User support

• Email or online ticketing support: Yes, at extra cost
• Support response times: To be agreed with the buyer.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AAA
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: Support levels can be arranged prior to award of contract.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  At Acuity Applied, we prioritise partnering with clients to co-create shared action plans that align with agreed policy outcomes and award criteria. By incorporating social and environmental value directly into our approach, we actively work towards net-zero greenhouse gas emissions by 2035. Our strategies involve kick-off workshops to establish clear method statements and timed project plans, including how we will monitor and report on the impact of our commitments throughout the lifecycle of the contract.; ; Our Carbon Reduction Plan sets forth our goal of achieving net-zero emissions by 2035, and we are committed to achieving carbon neutrality as of 2025. To this end, we adopt a range of sustainable practices, including maintaining a paper-free office, minimizing waste, and reducing emissions. We partner with environmental organizations to offset our impact and continuously strive for a net positive contribution to the environment. Through proactive measures such as using energy-efficient resources, minimising travel, and incorporating green technologies, we aim to make a meaningful impact on combating climate change and fostering a sustainable future.

  Covid-19 recovery

  At Acuity Applied, we recognise the significant impact of COVID-19 on people's lives and businesses. We are committed to supporting our employees and communities through the recovery process by providing flexible work arrangements and safe, COVID-compliant work environments. We offer mental health and well-being support services, remote working options, and inclusive hiring practices to help those affected by the pandemic. Through our partnerships with training providers and organizations such as Multiverse, we aim to create employment opportunities and provide a platform for people of diverse backgrounds to launch successful careers in the technology sector.; ; We also focus on fostering collaboration with our clients to deliver better public services and create sustainable solutions for remote work. Our dedication to minimising the environmental impact of travel and ensuring safety through social distancing measures, PPE usage, and hygiene practices allows us to provide seamless and secure workspaces for our employees and clients. We continue to build on lessons learned from our involvement in COVID-19 projects to support ongoing recovery efforts.; ; Our ongoing efforts in creating job opportunities extend to supporting smaller companies through our associate model. Additionally, o; ; By focusing on these initiatives, we aim to play an active role in COVID-19 recovery while promoting diversity, equity, and inclusion in the workforce. Our priority is to continue fostering a safe and supportive environment for our employees, clients, and communities as we navigate the ongoing challenges and opportunities presented by the pandemic.

  Tackling economic inequality

  At Acuity Applied, we are committed to supporting a thriving economy by promoting social and economic equality through a range of inclusive initiatives. We proudly participate in Living Wage UK, ensuring all our staff receive at least the national minimum wage while supporting Living Wage UK's mission to bring more employers into the scheme. Our goal is to create diverse, inclusive workplaces that empower individuals from all backgrounds and help tackle economic inequality.; ; Through our corporate social responsibility efforts, we invest in pro bono and low bono consulting work for the third sector, providing support to local and international charities such as Collective Continuum and Mercy Mission. By donating our time and expertise, we enable these organizations to address their challenges and create a positive impact on the communities they serve.; ; Moreover, we have established partnerships with local schools to help combat child poverty. By collaborating with local businesses, we strive to ensure that every child has the resources they need to succeed in their education. As they say, it takes a community to raise a child.; ; In addition, we prioritize fair pay and employee well-being to address the cost of living increase and economic societal imbalance. By adhering to inclusive recruitment practices and providing hybrid working opportunities, we create a supportive environment for all employees. Our efforts to promote fairness and operational effectiveness are part of our broader strategy to address economic inequality and foster social inclusion across our business and supply chain.

  Equal opportunity

  At Acuity Applied, we are committed to working with your organization to deliver opportunities under the contract that align with agreed policy outcomes and model award criteria. We believe in delivering social value in collaboration with our clients, and we begin with a kick-off co-creation workshop to develop a shared action plan. This plan includes a clear method statement detailing how we will achieve policy outcomes, implement agreed commitments, and monitor and report on our progress throughout the contract's duration.; ; Our focus on equal opportunity encompasses a range of initiatives aimed at increasing representation of disabled people, supporting skills development and in-work progression, and identifying and addressing risks of modern slavery within the contract and supply chain. Through mentorship, training, and upskilling opportunities, we aim to foster inclusive workplaces that support people from disadvantaged and minority backgrounds. ; ; We actively support BME youth employment and job creation through our partnership with Access UK and are dedicated to ensuring equal opportunity throughout our recruitment and working practices. By working with strategic partners like Race for Opportunity and providing opportunities for individuals from diverse backgrounds, we uphold a culture of inclusion, understanding, and collaboration. Our internal networks and published reports on diversity and pay gaps ensure transparency and accountability in our efforts.; ; Additionally, we adhere to the highest standards in our approach to tackling inequality, including zero tolerance for modern slavery and human trafficking. Our robust delivery assurance and support team ensure partners and subcontractors comply with our Anti-Slavery & Human Trafficking Policy, and we exercise rights of audit to uphold these standards. At Acuity Applied, we strive to foster an equitable and inclusive environment that empowers individuals to thrive

  Wellbeing

  At Acuity Applied, we prioritize the well-being of our people, recognizing that their health and happiness are essential to delivering high-quality work and positive outcomes for our clients. We strive to create a supportive work environment where our team members can thrive and find fulfilment in their careers. Through challenging yet rewarding projects that improve the lives of UK citizens, we foster a sense of purpose and accomplishment among our employees. To support the mental and physical health of our team, we offer access to home office equipment to ensure ergonomically sound working conditions, as well as flexible hybrid working arrangements to suit individual preferences. We provide resources such as regular well-being talks and events, private health and dental care benefits, employee assistance programs, and access to counselling services. Additionally, we prioritize mental health awareness and training, empowering our employees with knowledge and support to manage stress and performance effectively. Our culture emphasizes the importance of meaningful relationships and a sense of belonging, which we cultivate through regular social engagement and informal communication channels. We encourage open dialogue and proactive monitoring of employee well-being, offering timely interventions and support when needed. By fostering a culture of trust, professionalism, and mutual respect, we aim to create a positive work environment that allows our team members to excel. In our commitment to work-life balance, we support our employees with flexible working arrangements and promote a focus on achievements and progress rather than presenteeism. We recognize and accommodate individual needs, ensuring our employees have the tools and technology required to succeed in their roles. Through these efforts, we aim to enhance the overall well-being and satisfaction of our team, contributing to their success and the success of our clients.

Pricing

• Price: £100 a unit
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@acuityapplied.com. Tell them what format you need. It will help if you say what assistive technology you use.