Signal
Digital Strategy and Transformation Services
We offer comprehensive digital strategy and transformation services, supporting organisations from discovery to execution and beyond. Our expertise spans stakeholder engagement, requirements gathering, and agile project management. With a focus on aligning digital initiatives with strategic objectives, we ensure a smooth transition to an efficient digital ecosystem, delivering tangible results.
Features
- Comprehensive discovery and requirements gathering
- Digital strategy and vision development
- Stakeholder alignment and engagement workshops
- Design sprints for rapid ideation and validation
- Agile project management and delivery
- Change management and adoption strategies
- Workshop facilitation for digital transformation planning
- Digital maturity assessments, benchmarking, landscape analysis and recommendations
- Development of digital KPIs and performance metrics
- Internal communications strategy and planning
Benefits
- Align digital initiatives with organisational goals
- Streamline processes and increase operational efficiency
- Enhance digital service delivery and user experience
- Foster a culture of continuous improvement and innovation
- Ensure compliance with government digital standards
- Mitigate risks through proven methodologies and expertise
- Identify and prioritise high-impact digital initiatives
- Optimise technology investments and ROI
- Improve cross-functional collaboration and alignment
- Establish a data-driven approach to decision-making
Pricing
£525 to £1,125 a unit a day
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
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Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 14
Service ID
4 3 3 6 5 5 7 2 3 7 2 8 7 3 6
Contact
Signal
Anna Earle
Telephone: +44 (0)131 561 8600
Email: newbiz@leith.co.uk
Planning
- Planning service
- Yes
- How the planning service works
- We assist clients in developing digital strategies that include cloud solution planning. This encompasses evaluating current IT infrastructures, identifying suitable cloud technologies, and designing a phased implementation plan that minimises disruption and aligns with long-term strategic goals.
- Planning service works with specific services
- No
Training
- Training service provided
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- We provide strategic oversight and project management for migrating to new cloud platforms or between existing cloud services. This includes selecting appropriate cloud solutions, planning the migration process, managing data transfers, and ensuring that all technical and business requirements are met throughout the transition.
- Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- No
Security testing
- Security services
- Yes
- Security services type
-
- Security strategy
- Security risk management
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
-
- Buyer hosting or software
- Hosting or software provided by your organisation
- Hosting or software provided by a third-party organisation
- How the support service works
- We offer ongoing strategic support and advisory services to ensure that digital strategies continue to evolve with business needs and technological advancements. This includes regular performance reviews, strategic updates, and continuous improvement initiatives.
Service scope
- Service constraints
- N/A
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- Within 24 hours during the working week. We only offer support at weekends at request or during emergencies.
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
-
For this service, extensive support is not typically required. However we are fully prepared to provide it as needed:
Standard – available for all services, providing email and phone support during business hours to handle routine inquiries and minor issues.
Premium – while not often necessary, this option is available for clients who desire quicker turnarounds or need support outside of standard hours, especially during critical project phases.
Dedicated – offered on an as-needed basis, particularly for clients who engage in complex or long-term projects that may benefit from having a dedicated point of contact.
Costs:
Standard is included at no extra cost.
Premium and dedicated support are available upon request. Costs are subject to agreement
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Staff screening not performed
- Government security clearance
- Up to Developed Vetting (DV)
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- No
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Covid-19 recovery
- Tackling economic inequality
- Equal opportunity
- Wellbeing
Fighting climate change
Our digital strategy and transformation services are designed to promote sustainable practices and reduce the environmental impact of digital initiatives. We work closely with organisations to develop strategies prioritising energy efficiency, reducing carbon emissions, and minimising e-waste. Leveraging cloud computing and optimising infrastructure, we enable organisations to scale their digital services while minimising their environmental footprint. Our team also provides guidance on sustainable software development practices, such as optimising code for energy efficiency and designing applications that encourage eco-friendly user behaviour. We help organisations monitor and reduce their energy consumption and carbon emissions associated with digital services through data-driven insights and performance metrics.Covid-19 recovery
Our digital strategy and transformation services play a crucial role in supporting organisations' recovery and resilience efforts. We understand the challenges posed by the pandemic and work closely with organisations to adapt their digital strategies to the new normal. Our team facilitates the rapid adoption of remote work technologies, ensuring seamless collaboration and productivity for distributed teams. We also help organisations enhance their digital service delivery, enabling them to reach and serve their customers effectively in a contactless manner. Through the implementation of robust cybersecurity measures, we protect organisations' digital assets and sensitive data, mitigating the risks associated with increased remote access. Our digital transformation workshops and change management strategies empower organisations to navigate the evolving landscape, fostering agility and adaptability.Tackling economic inequality
We're committed to tackling economic inequality by leveraging the power of digital technologies. We work with organisations to develop strategies promoting digital inclusion and bridging the digital divide. By providing access to digital tools, resources, and training, we help underserved communities acquire the skills necessary to participate in the digital economy. Our team collaborates with organisations to create affordable and accessible digital services that cater to the needs of low-income and marginalised populations. We also support initiatives that aim to create digital job opportunities and foster entrepreneurship in disadvantaged communities. Through data-driven insights and impact assessments, we help organisations measure and optimise the economic benefits generated by their digital initiatives, ensuring that the benefits are distributed equitably. Our goal is to harness the potential of digital technologies to reduce economic disparities, promote financial inclusion, and create a more level playing field for all members of society.Equal opportunity
We believe that equal opportunity is a fundamental principle that should be embedded in every digital strategy and transformation initiative. Our services are designed to promote diversity, equity, and inclusion in the digital realm. We work with organisations to develop strategies that eliminate barriers and ensure equal access to digital resources and opportunities, regardless of race, gender, age, or socioeconomic background. Our team conducts comprehensive assessments to identify and address any biases or disparities in digital service delivery. We also provide guidance on inclusive design practices, ensuring that digital interfaces and experiences are accessible and welcoming to all users. Through targeted outreach and partnerships, we help organisations engage with underrepresented communities and amplify diverse voices in the digital space. We are also proud to be part of the Unlocked internships programme, which helps kickstart opportunities for underrepresented emerging talent seeking a break in the UK’s creative industries.Wellbeing
We understand that digital technologies can have a profound impact on mental health, social connections, and overall quality of life. Our team works with organisations to develop strategies that promote digital wellbeing and mitigate the potential negative effects of technology. We provide guidance on creating digital experiences that are engaging, empowering, and conducive to positive mental health outcomes. This includes designing interfaces that minimise addiction-prone features, implementing digital wellness tools, and promoting healthy digital habits. Through data-driven insights and user feedback, we help organisations continuously improve their digital services to optimise user wellbeing. Our goal is to create digital environments that foster happiness, fulfilment, and a sense of belonging, contributing to the overall wellbeing of individuals and communities.
Pricing
- Price
- £525 to £1,125 a unit a day
- Discount for educational organisations
- No
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at newbiz@leith.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.