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Hand and Millar Management Consulting LLP

Requirements and Acceptance Management

Hand and Millar's Requirements and Acceptance Management service supports the identification, analysis and prioritisation of user and system, or functional and non-functional requirements. Business Analysts and Requirements Managers ensure the 'golden thread' between stakeholder needs and programme benefits.

Features

  • Identification, analysis and articulation of organisational objectives and constraints
  • Identification, analysis and engagement of necessary stakeholders across the business
  • Identify, gather, analyse user requirements and define requirement type
  • Identify, gather, analyse systems requirements
  • Verify, validate and prioritise (e.g. MOSCOW, KURs, URs) requirements
  • Baseline and communicate base-lined requirements to stakeholders
  • Identify acceptance and traceability criteria working with stakeholders
  • Monitor, update and version user and system requirements

Benefits

  • Supports the alignment of the strategic objectives to change activity
  • Reduces cost of change to organisation
  • Improves the quality of the final delivery and deliverables
  • Increases the probability of meeting customer and stakeholder needs
  • De-risks the change activity through enabled stakeholder engagement
  • Enables effective management of the scope of the change activity
  • Generates customer and stakeholder confidence in the delivery, gains buy-in

Pricing

£500 to £1,200 a person a day

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at contact@handmillarconsulting.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

4 3 3 7 0 9 4 2 2 8 9 3 2 3 8

Contact

Hand and Millar Management Consulting LLP Jonathan Millar
Telephone: 07931160898
Email: contact@handmillarconsulting.co.uk

Planning

Planning service
Yes
How the planning service works
Hand and Millar will provide requirements management capability for cloud services by supporting identification, assessment and management of requirements, right through to acceptance activities and events. This may include the review of current processes and methodologies or the development of new processes and methodologies where appropriate.
Planning service works with specific services
No

Training

Training service provided
No

Setup and migration

Setup or migration service available
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
Hand and Millar’s requirements management service forms an integral component for ensuring customer requirements are delivered to agreed performance, cost and time envelope within cloud based projects and services. Additionally, Hand and Millar will provide quality assurance by assessing the scope and efficacy of the requirements management processes and methodologies to ensure that they are fit for purpose and recommend and implement any agreed improvements.

Security testing

Security services
No

Ongoing support

Ongoing support service
No

Service scope

Service constraints
There are no specific constraints associated with this service.

User support

Email or online ticketing support
Email or online ticketing
Support response times
Hand and Millar provides telephone and email support for all GCloud procured services. An Account Manager will be assigned to lead each engagement who will reply to all correspondence within twenty-four hours of query receipt. This service will be available Monday to Friday (excluding Bank Holidays). Cover will be provided during periods of sickness and leave.
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
Hand and Millar provides telephone and email support for all GCloud procured services. An Account Manager will be assigned to lead each engagement who will reply to all correspondence within twenty-four hours of query receipt. This service will be available Monday to Friday (excluding Bank Holidays). Cover will be provided during periods of sickness and leave.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Developed Vetting (DV)

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
No
Other security certifications
No

Social Value

Social Value

Social Value

Tackling economic inequality

Tackling economic inequality

Through activities within the contract, Hand and Millar Management Consulting will create employment opportunities and recruit into these opportunities to ensure the company meets the equality, diversity and inclusion aspirations of its Partners, employees and associates. H&M will seek to recruit in particularly, but not exclusively, from Universities in inner cities. Further, it will accelerate the development and implementation of its emerging graduate scheme to align ever more closely with Science, Technology, Engineering and Mathematics (STEM) skills. H&M aims to partner will educational providers of such skills, at both the higher and further educational level. H&M will seek out industry leading training scheme providers to supplement its internal development of all staff, including graduates. Where opportunities to do so present themselves, H&M will work with local comprehensive schools to promote the benefits of developing skills and careers in the STEM skills.

Pricing

Price
£500 to £1,200 a person a day
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at contact@handmillarconsulting.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.