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TETRA TECHNOLOGY LTD

Tetra Consult

Utilising our agile and software delivery expertise, Tetra provides high-quality solutions that comply with the Digital Service Standard. From on-premises integration, cloud-native apps, cloud production support, we adhere to industry best practices in design, development, testing, and delivery for diverse scenarios.

Features

  • A relentless focus on iterative delivery for quick feedback cycles
  • Drive continuous delivery and deployment through automation
  • Extensive expertise across various sectors
  • Excel in enterprise systems, from legacy monoliths to event-driven microservices
  • Seamlessly align technology with business needs, and user needs

Benefits

  • Robust, maintainable, extendable software that minimise the cost of maintance
  • Reduce risk through automation of operations and release processes
  • Delivers services that focus on user needs
  • Provides strategies to improve software delivery from idea to execution
  • Cost effective, long term solutions

Pricing

£595 to £1,495 a unit a day

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@tetratechnology.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

4 3 4 8 8 1 6 7 9 8 8 5 6 6 3

Contact

TETRA TECHNOLOGY LTD Sales Team
Telephone: +44 7494 116629
Email: sales@tetratechnology.co.uk

Planning

Planning service
Yes
How the planning service works
At Tetra, we believe in the process of planning, not solely the plan itself. Viewing planning as an iterative process, we continuously refine plans to reduce uncertainty. Using our agile expertise, we assist in crafting product goals, defining clear objectives, and creating delivery roadmaps. We leverage both our and our client's knowledge to inform the planning process which allows us to mitage risk and track progress effectively. This ensures stakeholders and delivery teams remain dynamic and efficient.
Planning service works with specific services
No

Training

Training service provided
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Tetra have a deep knowledge of what's needed to move from legacy systems towards cloud native technologies. We have a strong track record in the public sector. Our approach involves a thorough process, covering aspects such as building the business case, application assessment, validation and testing, migration execution, and ongoing optimisation.
Setup or migration service is for specific cloud services
Yes
List of supported services
  • AWS
  • Azure

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
We provide tailored quality assurance (QA) and performance testing services to meet client needs. We develop customised QA strategies, including end-to-end testing to assess functionality, integration, and user acceptance. Our expertise extends to performance testing, evaluating responsiveness, scalability, and stability under various conditions. We utilise cutting-edge tools and automated frameworks to streamline testing processes and provide real-time performance monitoring. Emphasising continuous improvement, we collaborate closely with clients to implement corrective actions and stay abreast of industry best practices. Our goal is to empower our clients by ensuring their software meets high-quality standards and performs optimally in the market.

Security testing

Security services
No

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
We support cloud hosting and software services by providing tailored solutions to meet our clients' needs. This includes assistance with cloud migration, infrastructure setup, and optimisation for scalability and reliability. We ensure seamless integration with cloud platforms, such as AWS or Azure, leveraging their services for enhanced performance and security. Our expertise encompasses managing cloud resources, implementing automated deployment pipelines, and offering ongoing support and monitoring to ensure smooth operation. Ultimately, we empower our clients to harness the full potential of cloud technology for their software solutions.

Service scope

Service constraints
No

User support

Email or online ticketing support
Email or online ticketing
Support response times
Monday to Friday - 9am - 5.00pm (excluding Public Holidays). Error Severity Level 1 (Critical): Response Time = 2 hours Error Severity Level 2 (Serious): Response Time = 4 hours Error Severity Level 3 (Degraded): Response Time = 8 hours Error Severity Level 4 (Minimal): Response Time = 48 hours
User can manage status and priority of support tickets
No
Phone support
No
Web chat support
No
Support levels
Support services are agreed with clients on a case by case basis, dependent on requirements. A technical account manager and/or cloud support engineer can be provided at an additional cost based on the agile rate card.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Security Clearance (SC)

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
No
Cyber essentials plus
No
Other security certifications
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Equal opportunity
  • Wellbeing

Fighting climate change

At Tetra, we're committed to combatting climate change. We partner with net-zero technology leaders like G-Cloud and Github, ensuring our operations are eco-friendly. We encourage sustainable travel and remote work to reduce our carbon footprint. Embracing digital tools, we've created a paperless office, cutting waste and boosting efficiency. By championing recycling and waste reduction, Tetra leads by example.

Equal opportunity

At Tetra, we champion equal opportunity. Our employment decisions are grounded in merit and business requirements, fostering an environment that's fair and inclusive. Candidates selected by Tetra undergo standard screening checks. For roles entailing access to sensitive information, we may conduct advanced checks to uphold security and confidentiality.

Wellbeing

At Tetra, we place a strong emphasis on personal well-being, empowering our employees to manage their time effectively. We encourage a healthy work-life balance by promoting activities such as walking at lunchtime. Additionally, we offer flexibility in working arrangements, including remote and in-office options, to accommodate individual preferences and needs. Tetra is committed to fostering a supportive environment where our employees can thrive both personally and professionally.

Pricing

Price
£595 to £1,495 a unit a day
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@tetratechnology.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.