Tetra Consult
Utilising our agile and software delivery expertise, Tetra provides high-quality solutions that comply with the Digital Service Standard. From on-premises integration, cloud-native apps, cloud production support, we adhere to industry best practices in design, development, testing, and delivery for diverse scenarios.
Features
- A relentless focus on iterative delivery for quick feedback cycles
- Drive continuous delivery and deployment through automation
- Extensive expertise across various sectors
- Excel in enterprise systems, from legacy monoliths to event-driven microservices
- Seamlessly align technology with business needs, and user needs
Benefits
- Robust, maintainable, extendable software that minimise the cost of maintance
- Reduce risk through automation of operations and release processes
- Delivers services that focus on user needs
- Provides strategies to improve software delivery from idea to execution
- Cost effective, long term solutions
Pricing
£595 to £1,495 a unit a day
- Education pricing available
Service documents
Request an accessible format
Framework
G-Cloud 14
Service ID
4 3 4 8 8 1 6 7 9 8 8 5 6 6 3
Contact
TETRA TECHNOLOGY LTD
Sales Team
Telephone: +44 7494 116629
Email: sales@tetratechnology.co.uk
Planning
- Planning service
- Yes
- How the planning service works
- At Tetra, we believe in the process of planning, not solely the plan itself. Viewing planning as an iterative process, we continuously refine plans to reduce uncertainty. Using our agile expertise, we assist in crafting product goals, defining clear objectives, and creating delivery roadmaps. We leverage both our and our client's knowledge to inform the planning process which allows us to mitage risk and track progress effectively. This ensures stakeholders and delivery teams remain dynamic and efficient.
- Planning service works with specific services
- No
Training
- Training service provided
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- Tetra have a deep knowledge of what's needed to move from legacy systems towards cloud native technologies. We have a strong track record in the public sector. Our approach involves a thorough process, covering aspects such as building the business case, application assessment, validation and testing, migration execution, and ongoing optimisation.
- Setup or migration service is for specific cloud services
- Yes
- List of supported services
-
- AWS
- Azure
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
- We provide tailored quality assurance (QA) and performance testing services to meet client needs. We develop customised QA strategies, including end-to-end testing to assess functionality, integration, and user acceptance. Our expertise extends to performance testing, evaluating responsiveness, scalability, and stability under various conditions. We utilise cutting-edge tools and automated frameworks to streamline testing processes and provide real-time performance monitoring. Emphasising continuous improvement, we collaborate closely with clients to implement corrective actions and stay abreast of industry best practices. Our goal is to empower our clients by ensuring their software meets high-quality standards and performs optimally in the market.
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
-
- Buyer hosting or software
- Hosting or software provided by your organisation
- Hosting or software provided by a third-party organisation
- How the support service works
- We support cloud hosting and software services by providing tailored solutions to meet our clients' needs. This includes assistance with cloud migration, infrastructure setup, and optimisation for scalability and reliability. We ensure seamless integration with cloud platforms, such as AWS or Azure, leveraging their services for enhanced performance and security. Our expertise encompasses managing cloud resources, implementing automated deployment pipelines, and offering ongoing support and monitoring to ensure smooth operation. Ultimately, we empower our clients to harness the full potential of cloud technology for their software solutions.
Service scope
- Service constraints
- No
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- Monday to Friday - 9am - 5.00pm (excluding Public Holidays). Error Severity Level 1 (Critical): Response Time = 2 hours Error Severity Level 2 (Serious): Response Time = 4 hours Error Severity Level 3 (Degraded): Response Time = 8 hours Error Severity Level 4 (Minimal): Response Time = 48 hours
- User can manage status and priority of support tickets
- No
- Phone support
- No
- Web chat support
- No
- Support levels
- Support services are agreed with clients on a case by case basis, dependent on requirements. A technical account manager and/or cloud support engineer can be provided at an additional cost based on the agile rate card.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Up to Security Clearance (SC)
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- No
- Cyber essentials plus
- No
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Equal opportunity
- Wellbeing
Fighting climate change
At Tetra, we're committed to combatting climate change. We partner with net-zero technology leaders like G-Cloud and Github, ensuring our operations are eco-friendly. We encourage sustainable travel and remote work to reduce our carbon footprint. Embracing digital tools, we've created a paperless office, cutting waste and boosting efficiency. By championing recycling and waste reduction, Tetra leads by example.Equal opportunity
At Tetra, we champion equal opportunity. Our employment decisions are grounded in merit and business requirements, fostering an environment that's fair and inclusive. Candidates selected by Tetra undergo standard screening checks. For roles entailing access to sensitive information, we may conduct advanced checks to uphold security and confidentiality.Wellbeing
At Tetra, we place a strong emphasis on personal well-being, empowering our employees to manage their time effectively. We encourage a healthy work-life balance by promoting activities such as walking at lunchtime. Additionally, we offer flexibility in working arrangements, including remote and in-office options, to accommodate individual preferences and needs. Tetra is committed to fostering a supportive environment where our employees can thrive both personally and professionally.
Pricing
- Price
- £595 to £1,495 a unit a day
- Discount for educational organisations
- Yes