PANLOGIC LIMITED
Ongoing support
Panlogic provides a range of cloud support services assuring operation and optimal performance. Our offering includes robust product support, efficient incident logging and management, proactive results analysis and reporting and coordinated dispatch of technicians. Wider services include continuous improvement, cost optimisation, resource protection, governance and simplified billing.
Features
- Product Support: Robust assistance for all cloud-based services
- Incident Management: Efficient logging and resolution of issues
- Results Analysis: Proactive reporting and analysis of performance data
- Technician Dispatch: Coordinated deployment of skilled technicians
- User Training: End-user education for confident cloud service use
- Continuous Improvement: Ongoing refinement and enhancement of services
- Cost Optimisation: Strategies to ensure cost-effective cloud usage
- Resource Protection: Governance for resiliency and compliance
- Simplified Billing: Consolidated and streamlined platform billing
- Dynamic Monitoring: Live system monitoring to prevent problems.
Benefits
- Product Support: Reduces downtime and keeps services running smoothly
- Incident Management: Quickly identifies and resolves faults to minimise disruption
- Results Analysis: Improves efficiency and guides better strategic decisions
- Technician Dispatch: Speeds issue resolution and improves resource utilisation
- User Training: Enables users, boosting productivity and lowering support demand
- Continuous Improvement: Elevates service quality and adapts to changing needs
- Cost Optimisation: Cuts operational costs while increasing overall value
- Resource Protection: Improves compliance and strengthens system resilience
- Simplified Billing: Eases financial management and enhances cost transparency
- Dynamic Monitoring: Detects issues early to maintain system stability
Business architect
| £700.00 |
|
| £850.00 |
|
| £950.00 |
|
| £1,500.00 |
|
Data architect
| £950.00 |
£950.00 |
| £1,100.00 |
|
| £1,500.00 |
|
Enterprise architect
| £850.00 |
£850.00 |
| £950.00 |
|
| £1,100.00 |
|
| £1,500.00 |
|
Network architect
| £850.00 |
£800.00 |
| £1,100.00 |
|
| £1,500.00 |
|
Security architect
| £850.00 |
£850.00 |
| £1,100.00 |
|
| £1,500.00 |
|
Solution architect
| £850.00 |
£850.00 |
| £900.00 |
|
| £900.00 |
|
| £1,100.00 |
|
| £1,500.00 |
|
Technical architect
| £850.00 |
|
| £900.00 |
|
| £900.00 |
|
| £1,100.00 |
|
| £1,500.00 |
|
Chief data officer
| £1,250.00 |
|
Chief information security officer
| £1,250.00 |
|
Chief technology officer
| £1,250.00 |
|
Cyber security audit and assurance
| £900.00 |
|
| £1,500.00 |
|
Cyber security governance and risk management
| £900.00 |
|
| £1,500.00 |
|
Cyber security monitoring
| £750.00 |
|
| £950.00 |
|
| £1,100.00 |
|
Cyber security incident response
| £750.00 |
|
| £1,100.00 |
|
| £1,500.00 |
|
Cyber security vulnerability management
| £750.00 |
|
| £1,100.00 |
|
| £1,500.00 |
|
Cyber security digital forensics
| £750.00 |
|
| £1,100.00 |
|
| £1,500.00 |
|
Cyber security testing
| £750.00 |
|
| £1,100.00 |
|
| £1,500.00 |
|
Cyber security secure design
| £750.00 |
|
| £1,100.00 |
|
| £1,500.00 |
|
Analytics engineer
| £750.00 |
|
| £900.00 |
£750.00 |
| £100.00 |
|
| £1,100.00 |
|
| £1,500.00 |
|
Data analyst
| £850.00 |
|
| £900.00 |
£750.00 |
| £1,100.00 |
|
| £1,500.00 |
|
Data engineer
| £850.00 |
£750.00 |
| £900.00 |
|
| £1,100.00 |
|
| £1,500.00 |
|
Data ethicist
| £1,100.00 |
|
| £1,500.00 |
|
Data governance manager
| £900.00 |
|
| £1,100.00 |
|
| £1,500.00 |
|
Data scientist
| £750.00 |
|
| £850.00 |
£750.00 |
| £900.00 |
|
| £1,000.00 |
|
| £1,100.00 |
|
| £1,500.00 |
|
Machine learning engineer
| £1,100.00 |
£900.00 |
| £1,500.00 |
|
Performance analyst
| £850.00 |
|
| £900.00 |
|
| £900.00 |
£750.00 |
| £1,100.00 |
|
| £1,500.00 |
|
Application operations engineer
| £850.00 |
|
| £900.00 |
|
| £950.00 |
|
| £1,050.00 |
|
| £1,250.00 |
|
Business relationship manager
| £850.00 |
|
| £950.00 |
|
| £1,050.00 |
|
Change and release manager
| £750.00 |
|
| £750.00 |
|
| £950.00 |
£850.00 |
Command and control centre manager
| £750.00 |
|
| £850.00 |
£750.00 |
| £950.00 |
|
| £1,050.00 |
|
End user computing engineer
| £750.00 |
|
| £850.00 |
|
| £950.00 |
£750.00 |
| £1,050.00 |
|
| £1,250.00 |
|
IT service manager
| £750.00 |
|
| £950.00 |
£950.00 |
| £1,050.00 |
|
| £1,250.00 |
|
Incident manager
| £950.00 |
£750.00 |
| £950.00 |
£750.00 |
Infrastructure engineer
| £750.00 |
|
| £850.00 |
|
| £950.00 |
£750.00 |
| £1,050.00 |
|
| £1,250.00 |
|
Infrastructure operations engineer
| £800.00 |
|
| £850.00 |
|
| £950.00 |
£750.00 |
| £1,050.00 |
|
| £1,250.00 |
|
Problem manager
| £850.00 |
|
| £950.00 |
£850.00 |
Service desk manager
| £750.00 |
|
| £850.00 |
|
| £950.00 |
£750.00 |
| £1,050.00 |
|
Service transition manager
| £850.00 |
|
| £850.00 |
|
| £950.00 |
£750.00 |
| £1,050.00 |
|
Business analyst
| £750.00 |
|
| £850.00 |
|
| £1,050.00 |
|
| £1,250.00 |
|
| £1,500.00 |
|
| £1,500.00 |
|
Delivery manager
| £850.00 |
|
| £950.00 |
£850.00 |
| £1,050.00 |
|
| £1,250.00 |
|
Digital portfolio manager
| £950.00 |
|
| £1,050.00 |
|
| £1,250.00 |
|
| £1,500.00 |
|
Product manager
| £750.00 |
|
| £850.00 |
|
| £1,050.00 |
£850.00 |
| £1,250.00 |
|
| £1,500.00 |
|
Programme delivery manager
| £1,250.00 |
£950.00 |
Quality assurance testing (QAT) analyst
| £850.00 |
|
| £950.00 |
|
| £1,050.00 |
|
| £1,250.00 |
|
Test engineer
| £850.00 |
£750.00 |
| £950.00 |
|
| £1,050.00 |
|
| £1,250.00 |
|
Test manager
| £1,250.00 |
|
| £1,500.00 |
|
Development operations (DevOps) engineer
| £650.00 |
|
| £850.00 |
|
| £1,050.00 |
£850.00 |
| £1,250.00 |
|
| £1,500.00 |
|
| £1,500.00 |
£1,500.00 |
| £1,500.00 |
|
| £1,500.00 |
|
Frontend developer
| £650.00 |
|
| £750.00 |
|
| £950.00 |
£750.00 |
| £1,050.00 |
|
| £1,200.00 |
|
| £1,500.00 |
|
Software developer
| £650.00 |
|
| £850.00 |
|
| £1,050.00 |
£850.00 |
| £1,250.00 |
|
| £1,250.00 |
|
| £1,500.00 |
|
| £1,500.00 |
|
| £1,500.00 |
|
| £1,500.00 |
|
Accessibility specialist
| £750.00 |
|
| £1,050.00 |
|
| £1,250.00 |
|
| £1,500.00 |
|
Content designer
| £650.00 |
|
| £750.00 |
|
| £950.00 |
|
| £1,050.00 |
|
| £1,250.00 |
|
| £1,500.00 |
|
Content strategist
| £1,250.00 |
|
Graphic designer
| £750.00 |
|
| £850.00 |
|
| £950.00 |
£750.00 |
| £1,050.00 |
|
| £1,250.00 |
|
| £1,500.00 |
|
Interaction designer
| £750.00 |
|
| £850.00 |
|
| £1,050.00 |
£850.00 |
| £1,250.00 |
|
| £1,500.00 |
|
| £1,500.00 |
|
Service designer
| £750.00 |
|
| £850.00 |
|
| £950.00 |
£750.00 |
| £1,050.00 |
|
| £1,250.00 |
|
| £1,500.00 |
|
Technical writer
| £1,050.00 |
£850.00 |
| £1,250.00 |
|
User researcher
| £750.00 |
|
| £850.00 |
|
| £950.00 |
£750.00 |
| £1,050.00 |
|
| £1,250.00 |
|
| £1,500.00 |
|
Standards and certifications
-
ISO/IEC 27001 certification
-
No
-
ISO 28000:2022 certification
-
No
-
ISO 9001 certification
-
Yes
-
ISO 9001 certification accredited by
-
QMS
-
ISO 9001 accreditation date
-
Friday 10 August 2018
-
What the ISO 9001 doesn’t cover
-
N/a
-
Quality management systems (QMS)
-
Yes
-
CSA STAR certification
-
No
-
PCI certification
-
No
-
Cyber essentials
-
Yes
-
Cyber Essentials Certificate Number
-
8b063cd0-a31b-49ec-b9bd-b276b5c876de
-
Cyber essentials plus
-
Yes
-
Cyber Essentials Plus Certificate Number
-
B3936bda-c1eb-4d51-b384-458b142e7661
-
Other security certifications
-
No
Social value
-
Mission: Kick start economic growth
-
To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority
-
Ensuring new workers are informed of their right to join a trade union
-
Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
-
Plans for an appropriate income replacement policy for staff who are required to spend time away from work to care for a sick dependent or close relative
-
Volunteering opportunities for staff
-
Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
Service documents
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email the supplier at
contracts@panlogic.co.uk.
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