OGEL IT LTD

Data Warehouse Services

We help organisations transition to a cloud hosted data warehouse environment. We provide support throughout the entire data warehouse journey including data mapping, design and implementation. Our development and test services support the delivery of ETL functions and BI interfaces.

Features

  • Project initialisation, planning and delivery
  • Architecture design and implementation.
  • Data modelling, mapping and schema design
  • Modern cloud based deployment
  • ETL function design and implementation
  • Test strategy, scripts and automation

Benefits

  • Reduce deployment times using existing templates and skilled resource
  • Single source for BI data and reporting services
  • Scalable to meet demand

Pricing

£300 to £1,190 a person a day

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at gcloud@ogelit.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 13

Service ID

4 3 5 1 0 6 4 3 1 9 5 5 9 1 4

Contact

OGEL IT LTD Sam Newman
Telephone: 01438 300335
Email: gcloud@ogelit.com

Planning

Planning service
Yes
How the planning service works
We assist with understanding your existing data landscape and helping to develop a compelling business case for deploying a data warehouse environment. Once approved we produce an outline plan for the duration of the engagement beginning with the design and implementation of the core elements of the solution and then onto a more AGILE approach for delivery and testing of later development cycles.
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
We provide customer workshops to assist internal staff with understanding new tools and services that are being introduced.
Training is tied to specific services
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Assist with data analysis and mapping
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
Our technicians are proficient with performance tuning of database services and our test teams are there to ensure data quality is maintained.

Security testing

Security services
No

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
We can provide access to our support services for the underlying infrastructure and services on a 8am to 6pm Monday to Friday basis via phone, email and online portal.

Service scope

Service constraints
Customers must have key systems owners assigned to understand source/system data and provide access to key stakeholders to determine BI outputs.

User support

Email or online ticketing support
Email or online ticketing
Support response times
Standard support hours are 9-5 Monday to Friday. Support outside these hours can be provided at additional cost.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
//Level 1 - Initial response within 4 hours : Business critical incident that impacts all users // Level 2 - Initial response by end of next business day : Medium impact incident that affects a single business unit or group of users (>25) // Level 3 - Initial response within 5 working days : Minor impact incident that affects a single user, not business critical

Resellers

Supplier type
Reseller providing extra support
Organisation whose services are being resold
Microsoft, Fortinet

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Developed Vetting (DV)

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
No
Other security certifications
No

Social Value

Covid-19 recovery

Covid-19 recovery

The business has adjusted to allow all staff to work from home during the pandemic by providing them with appropriate equipment and remote access. All staff have completed home DSE assessments and been provided with equipment to ensure their comfort. We have worked with all our customers to look at amending processes to minmise requirements for onsite resources. As customer staff have returned to sites weve worked with them to minimise occupancy onsite. All onsite engineers are provide with PPE, cleaning products and gloves to ensure they andthe customer feel confortable and are able to maintain space and minimise any contact.
Equal opportunity

Equal opportunity

We perform regular feedback and development sessions with our staff. We ensure all staff development areas are identified and addressed with internal and external training.
Alll of our recruitment processes ensure a fair and open assessment of candidates where feedback is provided.
We have recently publicised a SpeakUp policy and implemented and anonymous submission preocess to enable customers, staff and the public to have their say and raise anything they believe should be brought to our attention.

Pricing

Price
£300 to £1,190 a person a day
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at gcloud@ogelit.com. Tell them what format you need. It will help if you say what assistive technology you use.