FOXTROT TECHNOLOGIES LIMITED
Managed Security Operations Centre (SOC) - FoxTech DEFEND
The FoxTech SOC is the central intelligence, data gathering and correlation centre that takes the data discovered from all our clients' systems and from intelligence sources across the globe to produce actionable findings and recommendations to help ensure your organisation is secure.
Features
- Fully managed SIEM
- Security Operations for Cloud
- Security Operations for Network
- Security Operations for Infrastructure
Benefits
- Protects your organisation from security breaches
- Rapid deployment of services
- Cost effective solution for SOC services
Pricing
£25 to £31 a user a month
- Education pricing available
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at tender.team@foxtrot-technologies.com.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 14
Service ID
4 3 6 2 8 0 5 4 3 7 4 9 3 6 2
Contact
FOXTROT TECHNOLOGIES LIMITED
New Business Team
Telephone: 0330 223 5622
Email: tender.team@foxtrot-technologies.com
Planning
- Planning service
- Yes
- How the planning service works
- FoxTech 's Project Managers and Architects will work with you to ensure that there is a cohesive end to end plan for any proposed solutions. This includes working with any of your other suppliers or third parties
- Planning service works with specific services
- No
Training
- Training service provided
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- If you are migrating from an existing supplier, we will help you plan and execute any transfer.
- Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
- As part of onboarding and throughout the service, we will work with you to ensure that all endpoints are captured and rules are tuned effectively.
Security testing
- Security services
- Yes
- Security services type
-
- Cyber security consultancy
- Security incident management
- Other
- Other security services
-
- Protective Monitoring
- SOC
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
-
- Buyer hosting or software
- Hosting or software provided by your organisation
- Hosting or software provided by a third-party organisation
- How the support service works
- FoxTech will provide ongoing support, not only of any SOC services but also additional support can be offered of various cloud services
Service scope
- Service constraints
- Access to logging is required for our Cloud based SOC
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- Support is available 24x7x365 with response times starting at 1 hour.
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- WCAG 2.1 AA or EN 301 549
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
- We provide 24x7 support and you will have a technical account manager assigned to your organisation.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Security Clearance (SC)
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- No
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Equal opportunity
- Wellbeing
Fighting climate change
FoxTech are accredited by the Good Business Charter. In doing so we have demonstrated the development of good environmental and net zero practice as an organisation and by your employees, suppliers and customers, seeking to minimise your impact and commit to improve it.Equal opportunity
FoxTech are accredited by the Good Business Charter. In doing so we have demonstrated robust measures are in place to encourage diversity at key stages of recruitment, selection and retention of employees. We have robust measures to prevent harassment or victimisation in the workplace and provide access to independent third-party support if necessary.Wellbeing
FoxTech are accredited by the Good Business Charter. As part of this we have demonstrated that we have clear, fair and transparent policies that support and encourage employee well-being and ban unreasonable penalties for legitimate sickness.
Pricing
- Price
- £25 to £31 a user a month
- Discount for educational organisations
- Yes
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at tender.team@foxtrot-technologies.com.
Tell them what format you need. It will help if you say what assistive technology you use.