Innovate IT Ltd

Public Key Infrastructure PKI Consulting Services

Innovate IT Ltd offer cybersecurity and information security services. Experienced at delivering PKI, we lead clients through their PKI discovery, design, analysis and implementation. We offer fixed-price delivery and follow industry frameworks and methodologies to plan for success.

Features

  • Full service from discovery to implementation
  • We can review and recommend existing certificate lifecycle management (CLM)
  • Expertise on cloud & hybrid Hardware Security Modules (HSMs)
  • PKI security governance - documentation & quality assurance
  • Experienced with Venifi, OpenXPKI, Microsoft, EJBCA and more
  • All project details handled in full-service wrap-around

Benefits

  • Experienced consultants that have deployed PKI to government
  • Aligned to industry best practice and Government guidelines
  • End-to-end service

Pricing

£385 a unit a day

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Hello@Innovate.Cloud. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 13

Service ID

4 3 6 4 7 1 2 9 7 3 1 4 9 0 2

Contact

Innovate IT Ltd Paul Rawlinson
Telephone: +44(0)1233 800 102
Email: Hello@Innovate.Cloud

Planning

Planning service
Yes
How the planning service works
Our solution architects and product SMEs engage with the customer using our consulting framework to work through Discovery, Analysis, Design and Implementation, with review gates at the end of each phase. We work to agile methodology to ensure the right resource is available at each phase.
Discovery - We take time to understand your business and your identity strategy.
Analysis - We pull everything together from the discovery and evaluate as a team.
Design - Our experts will design the solution factoring in the current technology stack as well as the ideal future state. Documentation undergoes internal governance before being provided to the customer for security and technical design authority approval.
Implementation - We manage the implementation with internal stakeholders to ensure that any changes go unnoticed by users.
Support - We support our project work and provide all required documentation.
Planning service works with specific services
No

Training

Training service provided
No

Setup and migration

Setup or migration service available
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
Our deliverables are quality assured by our internal QA team to a set of company standards and NCSC guidelines. We will also agree a set of QA deliverables with the Buyer to ensure service is delivered to a consistent high-quality set of baseline measurements that the Buyer, and we, expect. Our implementation solutions are fully documented and internally reviewed for quality. They are then provided to the client for their own design authority approval. Our solutions are supported for an agreed period of time after implementation.

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
Certified security testers
No

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
Innovate IT provides support for all project work during the period of engagement.

Service scope

Service constraints
During the Covid-19 Pandemic services may be provided remotely, however, once restrictions lift we can attend site (with appropriate controls in place) as and when required.

User support

Email or online ticketing support
Yes, at extra cost
Support response times
Standard - 2 hour SLA
Weekends - To be agreed with the Buyer
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
During the original contracted engagement, all Innovate IT Ltd services are supported at no extra cost to the Buyer.
A Technical Account Manager (TAM) will be appointed to own the support service and ensure the Buyer is completely satisfied with the level of expertise and service our support staff are supplying. Our TAM will also manage 3rd party suppliers to ensure continuity of service, and where support issues cross multiple disciplines the TAM is able to lead on the issues until resolved. The TAM is the client's initial point of contact for support, service issues and escalations.

Resellers

Supplier type
Reseller providing extra features and support
Organisation whose services are being resold
Microsoft, Venify, OpenXPKI,

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Developed Vetting (DV)

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
No
Other security certifications
No

Social Value

Fighting climate change

Fighting climate change

This service seeks to deliver additional environmental benefits in the performance of the contract as we work towards net zero greenhouse gas emissions.
Covid-19 recovery

Covid-19 recovery

Support organisations and businesses to manage and recover from the impacts of COVID-19, including where new ways of working are needed to deliver services.
Tackling economic inequality

Tackling economic inequality

Create employment opportunities particularly for those who face barriers to employment and/or who are located in deprived areas.
Equal opportunity

Equal opportunity

Influence staff, suppliers, customers and communities through the delivery of the contract to support disabled people by considering accessibility issues.
Wellbeing

Wellbeing

Demonstrate action to support the health and wellbeing, including physical and mental health, in the contract workforce through peace of mind that security is covered.

Pricing

Price
£385 a unit a day
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Hello@Innovate.Cloud. Tell them what format you need. It will help if you say what assistive technology you use.