ZOOCHA LIMITED
User Experience Optimisation
User Experience Optimisation improves digital services by analysing, testing and refining user experience across websites and applications. Zoocha delivers user experience optimisation through research, usability testing and iterative improvements, helping organisations enhance user experience, accessibility, conversion and satisfaction based on real user needs and behaviour.
Features
- User experience optimisation for digital services and platforms
- User experience research and usability testing
- User experience audits and heuristic evaluations
- User experience journey mapping and pain-point analysis
- Data-led user experience optimisation recommendations
- Rapid user experience prototyping and validation
- WCAG aligned accessibility-focused user experience optimisation
- User experience testing with real users
- Iterative user experience improvements and experimentation
- Ongoing user experience optimisation and performance tracking
Benefits
- Improved user experience across digital services
- Reduced user friction through evidence-based user experience changes
- Increased engagement, usability, and satisfaction
- Better accessibility and inclusive user experience outcomes
- Clear prioritisation of user experience improvements
- Reduced risk of ineffective design changes
- Stronger alignment between user needs and service goals
- Measurable improvements driven by user experience data
- Continuous improvement through iterative user experience optimisation
- Trusted user experience expertise delivering real-world impact
Government Digital and Data Roles
Business architect
| £250.00 |
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| £600.00 |
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| £750.00 |
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| £850.00 |
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Data architect
| £750.00 |
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| £850.00 |
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| £1,200.00 |
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Enterprise architect
| £750.00 |
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| £850.00 |
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| £850.00 |
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| £850.00 |
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Network architect
| £600.00 |
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| £750.00 |
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| £850.00 |
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Security architect
| £750.00 |
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| £850.00 |
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| £850.00 |
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Solution architect
| £600.00 |
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| £750.00 |
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| £850.00 |
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| £850.00 |
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| £850.00 |
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Technical architect
| £600.00 |
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| £750.00 |
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| £850.00 |
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| £850.00 |
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| £850.00 |
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Chief data officer
| £1,200.00 |
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Chief information security officer
| £1,200.00 |
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Chief technology officer
| £1,200.00 |
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Cyber security audit and assurance
| £850.00 |
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| £850.00 |
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Cyber security governance and risk management
| £600.00 |
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| £850.00 |
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| £850.00 |
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Cyber security monitoring
| £600.00 |
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| £850.00 |
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| £850.00 |
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Cyber security incident response
| £600.00 |
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| £850.00 |
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| £850.00 |
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Cyber security vulnerability management
| £600.00 |
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| £850.00 |
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| £850.00 |
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Cyber security digital forensics
| £600.00 |
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| £850.00 |
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| £850.00 |
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Cyber security testing
| £600.00 |
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| £850.00 |
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| £850.00 |
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Cyber security secure design
| £600.00 |
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| £850.00 |
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| £850.00 |
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Analytics engineer
| £250.00 |
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| £750.00 |
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| £800.00 |
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| £850.00 |
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| £900.00 |
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Data analyst
| £600.00 |
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| £750.00 |
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| £800.00 |
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| £850.00 |
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Data engineer
| £650.00 |
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| £750.00 |
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| £850.00 |
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| £1,200.00 |
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Data ethicist
| £850.00 |
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| £1,200.00 |
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Data governance manager
| £750.00 |
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| £850.00 |
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| £1,200.00 |
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Data scientist
| £250.00 |
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| £500.00 |
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| £750.00 |
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| £850.00 |
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| £850.00 |
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| £1,200.00 |
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Machine learning engineer
| £800.00 |
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| £850.00 |
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Performance analyst
| £600.00 |
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| £750.00 |
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| £800.00 |
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| £850.00 |
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| £900.00 |
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Application operations engineer
| £600.00 |
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| £700.00 |
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| £700.00 |
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| £850.00 |
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| £850.00 |
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Business relationship manager
| £750.00 |
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| £750.00 |
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| £750.00 |
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Change and release manager
| £600.00 |
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| £750.00 |
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| £850.00 |
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Command and control centre manager
| £500.00 |
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| £750.00 |
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| £850.00 |
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| £1,200.00 |
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End user computing engineer
| £600.00 |
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| £700.00 |
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| £700.00 |
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| £850.00 |
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| £850.00 |
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IT service manager
| £600.00 |
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| £850.00 |
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| £750.00 |
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| £750.00 |
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Incident manager
| £750.00 |
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| £850.00 |
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Infrastructure engineer
| £600.00 |
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| £750.00 |
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| £850.00 |
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| £850.00 |
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| £850.00 |
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Infrastructure operations engineer
| £600.00 |
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| £750.00 |
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| £850.00 |
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| £850.00 |
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| £850.00 |
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Problem manager
| £600.00 |
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| £750.00 |
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Service desk manager
| £750.00 |
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| £750.00 |
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| £750.00 |
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| £750.00 |
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Service transition manager
| £600.00 |
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| £750.00 |
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| £750.00 |
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| £750.00 |
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Business analyst
| £250.00 |
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| £600.00 |
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| £750.00 |
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| £850.00 |
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| £850.00 |
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| £900.00 |
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Delivery manager
| £700.00 |
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| £800.00 |
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| £800.00 |
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| £900.00 |
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Digital portfolio manager
| £700.00 |
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| £800.00 |
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| £800.00 |
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| £900.00 |
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Product manager
| £700.00 |
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| £800.00 |
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| £800.00 |
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| £800.00 |
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| £800.00 |
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Programme delivery manager
| £800.00 |
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Quality assurance testing (QAT) analyst
| £600.00 |
£600.00 |
| £700.00 |
£700.00 |
| £700.00 |
£700.00 |
| £700.00 |
£700.00 |
Test engineer
| £600.00 |
£600.00 |
| £700.00 |
£700.00 |
| £700.00 |
£700.00 |
| £700.00 |
£700.00 |
Test manager
| £700.00 |
£700.00 |
| £850.00 |
£850.00 |
Development operations (DevOps) engineer
| £250.00 |
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| £700.00 |
£700.00 |
| £750.00 |
£750.00 |
| £850.00 |
£850.00 |
| £850.00 |
£850.00 |
| £850.00 |
£850.00 |
| £850.00 |
£850.00 |
| £850.00 |
£850.00 |
| £850.00 |
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Frontend developer
| £250.00 |
£250.00 |
| £600.00 |
£600.00 |
| £750.00 |
£750.00 |
| £850.00 |
£850.00 |
| £850.00 |
£850.00 |
| £900.00 |
£900.00 |
Software developer
| £250.00 |
£250.00 |
| £600.00 |
£600.00 |
| £750.00 |
£750.00 |
| £850.00 |
£850.00 |
| £850.00 |
£850.00 |
| £850.00 |
£850.00 |
| £850.00 |
£850.00 |
| £850.00 |
£850.00 |
| £850.00 |
£850.00 |
Accessibility specialist
| £600.00 |
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| £750.00 |
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| £850.00 |
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| £900.00 |
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Content designer
| £250.00 |
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| £600.00 |
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| £750.00 |
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| £750.00 |
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| £750.00 |
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| £850.00 |
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Content strategist
| £900.00 |
£900.00 |
Graphic designer
| £250.00 |
£250.00 |
| £600.00 |
£600.00 |
| £750.00 |
£750.00 |
| £750.00 |
£750.00 |
| £750.00 |
£750.00 |
| £850.00 |
£850.00 |
Interaction designer
| £250.00 |
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| £600.00 |
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| £750.00 |
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| £800.00 |
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| £800.00 |
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| £800.00 |
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Service designer
| £250.00 |
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| £600.00 |
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| £750.00 |
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| £850.00 |
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| £850.00 |
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| £850.00 |
£850.00 |
Technical writer
| £750.00 |
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| £750.00 |
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User researcher
| £250.00 |
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| £600.00 |
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| £750.00 |
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| £850.00 |
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| £850.00 |
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| £850.00 |
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Standards and certifications
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ISO/IEC 27001 certification
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Yes
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ISO/IEC 27001 accredited by
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Amtivo
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ISO/IEC 27001 accreditation date
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Tuesday 16 December 2025
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What the ISO/IEC 27001 doesn’t cover
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All Zoocha services are included in the scope of the certification.
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ISO 28000:2022 certification
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No
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ISO 9001 certification
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Yes
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ISO 9001 certification accredited by
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Amtivo
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ISO 9001 accreditation date
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Tuesday 16 December 2025
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What the ISO 9001 doesn’t cover
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All Zoocha services are included in the scope of the certification.
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Quality management systems (QMS)
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Yes
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CSA STAR certification
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No
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PCI certification
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No
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Cyber essentials
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Yes
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Cyber Essentials Certificate Number
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780d374e-0522-423b-9e40-407c0f2922b6
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Cyber essentials plus
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Yes
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Cyber Essentials Plus Certificate Number
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E929f140-4295-4708-b019-8f74133e265a
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Other security certifications
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No
Social value
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Mission: Make Britain a clean energy superpower
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To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero
Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.
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Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
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Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
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Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
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Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
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Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at
info@zoocha.com.
Tell them what format you need. It will help if you say what assistive technology you use.