PARICO LIMITED

Secure Enterprise Patching Service

Parico provides a secure OFFICIAL and SECRET Enterprise Patching service for the public sector. We provide and support a secure service that provides verified and validated bug fixes, patches, security updates to Communication and Information systems.

Features

• Supports patches key vendors including Microsoft, RedHat, Cisco and Juniper
• Streamlined patch delivery for low bandwidth and high-latency systems
• Modern user experience through our feature rich Graphical User Interface
• Data-in-transit encrypted with TLS 1.3 and Elliptic Curve ciphers
• Seamless onboarding for all CIS at UNCLASSIFIED, OFFICIAL and SECRET
• Provides cryptographic signing for all transactions including 2FA/MFA for Registration
• Deployable capability for offline and/or Air-Gapped systems
• Supports automatic SyOps issuance and re-signing for all consumers
• Granular Role Based Access Control (RBAC) for all users
• Natively available via the Internet and MODNET Core Networks

Benefits

• New vendors and patch sources automatically added through System GUI
• Automated and manual patch acquisition is supported
• Automatic mapping of patch releases to CVE publications
• Real time reporting of patch compliance with all endpoints

£344 to £1,310 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at opportunities@parico.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

437699669651895

Contact

Scott Youngson
01420 446450
opportunities@parico.co.uk

Planning

• Planning service: Yes
• How the planning service works: Parico will work with your organisation to ensure that all business, technical and performance requirements are clearly understood at the outlay and that we will develop suitable approaches using a combination of techniques to confirm that all of the stated requirements have been met, but most importantly that your organisation is pleased with the outcome of this service.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: Our cloud professionals have a broad-spectrum of experience across all cloud related technologies. Parico can create bespoke training packages for different user communities to suit the requirements of the buyer.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Parico can provide a full range of project, systems design and integration services to help your organisation migrate to Cloud services. Our SQEP team are on hand to support you from the initial discovery phase through to the implementation phase and finally transitioning into support and service management.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Parico is able to deliver Quality Assurance and Performance Testing training and services. ; ; We help your organisations optimise their testing processes by taking advantage of efficient testing mechanisms such as automated testing, which increases both the quality of the software and services that they produce as well as the efficiency and assurance of test delivery.

Security testing

• Security services: Yes
• Security services type:
  • Security design
  • Cyber security consultancy

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: Parico is able to tailor ongoing service management work packages based on the organisation's requirements. We are able to work alongside internal teams on a consultancy basis. Parico will provide access to our rich support portal which has built in escalation processes, which are provided as standard.

Service scope

• Service constraints: None for this service.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Parico provide online based support via our ticket system during standard working business hours, Monday through to Friday.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AA or EN 301 549
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: Parico can offer a magnitude of tailored support packages. We would work with the buyer to determine what support package would best meet their requirements.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: Yes
• CSA STAR accreditation date: 07/05/2024
• CSA STAR certification level: Level 1: CSA STAR Self-Assessment
• What the CSA STAR doesn’t cover: All parts of our service are covered by our CSA STAR certification.
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  Fighting climate change

  Fighting climate change

  Our Environmental Management System describes our processes for identifying the activities, ser-vices and products related to our business operations and we have committed to achieving net-zero carbon emissions, as described in our published Carbon Reduction Plan. We maintain a register of the environmental impacts that have been identified as common to our provision of services. Our Technical Leads consider these at each contract start-up and will liaise with Buyer staff, as ap-propriate, to identify opportunities to mitigate these core elements and identify other potential opportunities. We will work with Buyers to promote suppliers who have committed to working to-wards a Net Carbon Zero target. When delivering services, where appropriate, we will conduct an analysis of any new products required that meet both the technical requirements are manufactured to support lower carbon consumption, reducing the environmental impact (e.g. power supplies). Where practical, we will reduce staff travel through the use of secure remote access, video-conferencing and collaborative tools (e.g. Jira).

Pricing

• Price: £344 to £1,310 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at opportunities@parico.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.