OfficeLabs Ltd

OfficeLabs Microsoft 365 Power Platform Development

The ‘Power Platform’ is a term for three Microsoft products: Power BI, PowerApps and Power Automate. OfficeLabs are able to build solutions using these products to help gather, surface, automate and analyse data. Integrating seamlessly with documents and information from Microsoft SharePoint, Teams and Dynamics 365.

Features

• Integrates Power BI, PowerApps, and Power Automate into solutions
• Seamlessly connects with SharePoint, Teams, and Dynamics for data access
• Enables advanced data gathering and analytics across platforms
• Automates workflows to increase efficiency and reduce manual tasks
• Facilitates real-time data visualisation with Power BI
• Develops custom applications using PowerApps tailored to business needs
• Enhances process efficiency through automated solutions via Power Automate
• Leverages existing Microsoft ecosystem for a cohesive experience
• Provides scalable solutions to grow with organisational needs
• Offers secure data handling and compliance within Microsoft standards

Benefits

• Enhances decision-making through comprehensive data analytics
• Streamlines operations by automating repetitive tasks and workflows
• Improves productivity by integrating and automating data processes
• Offers tailored solutions to meet specific organisational requirements
• Reduces operational costs by minimising reliance on manual processes
• Increases agility with real-time insights and response capabilities
• Ensures high levels of data security and compliance
• Promotes effective collaboration across various Microsoft platforms
• Delivers user-friendly tools that enhance user engagement and efficiency

£950 to £1,600 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at hello@officelabs.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

438225773203725

Contact

Graham Bidwell
01392 24 0 365
hello@officelabs.co.uk

Planning

• Planning service: Yes
• How the planning service works: Yes, we provide comprehensive planning services for the implementation of cloud hosting or cloud software. Our approach starts with a detailed business analysis to understand the specific needs and objectives of your organisation. We then design tailored solutions that align with your business goals and integrate seamlessly with your existing processes. Security architecture forms a crucial part of our planning, ensuring that all solutions adhere to data protection and compliance.; ; We conduct workshops and strategy sessions to collaboratively develop a clear roadmap for deployment. Our experts analyse your current infrastructure to identify potential upgrades and integrations necessary for a smooth transition to the cloud. We also provide a risk assessment to address any vulnerabilities and propose mitigation strategies to ensure a secure and efficient migration.; ; Throughout the planning process, we focus on building a scalable and flexible architecture that can grow with your business. By prioritising security, efficiency, and customisation, we help you harness the full potential of cloud technologies, improving your operational efficiency and enhancing your ability to innovate. Our goal is to equip your team with the necessary tools and knowledge to maintain and optimise your cloud solutions after the initial implementation.
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with:
  • Microsoft 365 Power Platform
  • Dynamics 365

Training

• Training service provided: Yes
• How the training service works: Yes, we provide training services designed to ensure that users are proficient and confident in using the cloud software services we implement. Our training programmes are tailored to users at all levels, from end users to administrators.; ; Customised Training Sessions: Tailored to the needs of your organisation, these sessions cover the features and functionalities of the cloud software your team will be using. ; Hands-On Workshops: Practical, interactive workshops that allow participants to work directly with the cloud technologies. ; Webinars and Online Courses: For remote teams or those who prefer online learning, we offer webinars and online training.; Certification Preparation: For technologies that offer certification, we provide targeted training to prepare users for certification exams.; Documentation and Resources: Training materials, user manuals, and quick-reference guides are provided to support the learning process.; ; Our training services are designed to maximise the effectiveness of your cloud solutions, enhance user adoption, and ensure that your team has the skills for business success.
• Training is tied to specific services: Yes
• Services the training service works with:
  • Microsoft 365 Power Platform
  • Microsoft Dynamics 365

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Assistance with migration from existing reporting methods such as spreadsheets or SSRS to Microsoft PowerBI and the Power Platform.
• Setup or migration service is for specific cloud services: Yes
• List of supported services:
  • Microsoft 365
  • Microsoft PowerBI
  • Microsoft Azure
  • Microsoft InfoPath
  • SharePoint Workflows 2010 & 2012

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Yes, we provide quality assurance and performance testing services. These are essential components of our service offerings, ensuring that every solution we deliver meet standards of functionality, reliability, and performance.; ; Our quality assurance process includes comprehensive testing strategies that cover various aspects such as functionality, user experience, security, and compatibility with existing systems. We employ a range of testing methodologies, including unit testing, integration testing, system testing, and acceptance testing to identify and resolve any issues before the final deployment.; ; For performance testing, we evaluate the scalability, responsiveness, and stability of the applications under typical and peak load conditions. This helps to ensure that the software can handle the expected number of transactions and user load without any degradation of performance or user experience.; ; Additionally, we provide ongoing performance monitoring and optimisation services post-deployment to continuously improve system performance and address any emerging issues promptly. Our aim is to deliver robust, efficient, and effective solutions that not only meet but exceed your operational requirements and expectations.

Security testing

• Security services: Yes
• Security services type: Security design

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: Microsoft Office 365 including Power Platform Development is supported. Our standard support plan aims to respond to new cases within one working hour, on Monday to Friday excluding English public holidays and weekends. Extended SLAs and weekend support can be offered at additional cost.

Service scope

• Service constraints: None

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Our standard support plan aims to respond to new cases within one working hour, on Monday to Friday excluding English public holidays and weekends. Extended SLAs and weekend support can be offered at additional cost.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 A
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: Standard support is 0900-1700, Monday to Friday, excluding English public holidays and weekends. We will respond within one hour of receiving a request. Our support team are experienced cloud support engineers. Maintenance and support package is priced at 25% of the overall project cost per year with a 1-year minimum commitment.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  OfficeLabs are a Cloud-based IT solutions provider who deliver modern, effective IT solutions that can be accessed from anywhere with a connection to the internet. We provide flexible working solutions for our customers and our people that enable people to reduce their carbon consumption. Many of our people live considerable distances from our Head Office and our customer locations, and our solutions ensure that business can be conducted without the need for travel. Transport accounts for 21% of carbon emissions in the world, with road transport comprising 75% of that total. Covid lockdown restrictions reduced UK carbon emissions from transportation by 19%. Our solutions – as exemplified by our working practices, provide both the mechanism and proof that flexible working IT solutions can make a significant contribution towards fighting climate change by enabling our people and our customers to reduce their need for travel and energy intensive office space.

  Covid-19 recovery

  OfficeLabs are a Cloud-based IT solutions provider who deliver modern, effective IT solutions that can be accessed from anywhere with a connection to the internet. During Covid-19 lockdown, OfficeLabs saw a steady increase in custom from organisations who needed to implement the remote-working solutions we use and supply. During that period, OfficeLabs increased its permanent workforce by 25% and utilised contractors for workstreams that offered only short-term prospects. Since the end of Covid-19, OfficeLabs has increased its permanent employee numbers by 400%, doubling the workforce in the past 18 months alone. Some of the greatest aspects to our business, is that we have been able to provide permanent employment for three groups of people who are most affected by barriers to employment: those with disabilities and other chronic conditions for whom commuting would have been a barrier to work; those living in rural communities and not served by public transport or good road networks, and parents of school-aged children, for whom child arrangements may be either non-existent or beyond economic viability. OfficeLabs solutions promote the same ethos and capability to our customers so that they may be able to retain or recruit employees who might otherwise have been unduly impacted by Covid-19. OfficeLabs are able to demonstrate the value and efficiency of our work model and technology by using the products and services we supply. Our technology helps UK and international organisations provide viable employment opportunities to those who for whom outdated systems and working practices prevented flexible employment according to their circumstances.

  Tackling economic inequality

  OfficeLabs are a Cloud-based IT solutions provider who deliver modern, effective IT solutions that can be accessed from anywhere with a connection to the internet. During Covid-19 lockdown, OfficeLabs saw a steady increase in custom from organisations who needed to implement the remote-working solutions we use and supply. During that period, OfficeLabs increased its permanent workforce by 25% and utilised contractors for workstreams that offered only short-term prospects. Since the end of Covid-19, OfficeLabs has increased its permanent employee numbers by 400%, doubling the workforce in the past 18 months alone. Some of the greatest aspects to our business, is that we have been able to provide permanent employment for three groups of people who are most affected by barriers to employment: those with disabilities and other chronic conditions for whom commuting would have been a barrier to work; those living in rural communities and not served by public transport or good road networks, and parents of school-aged children, for whom child arrangements may be either non-existent or beyond economic viability. OfficeLabs solutions promote the same ethos and capability to our customers so that they may be able to retain or recruit employees who might otherwise have been unduly impacted by Covid-19. OfficeLabs are able to demonstrate the value and efficiency of our work model and technology by using the products and services we supply. Our technology helps UK and international organisations provide viable employment opportunities to those who for whom outdated systems and working practices prevented flexible employment according to their circumstances.

  Equal opportunity

  OfficeLabs are a Cloud-based IT solutions provider who deliver modern, effective IT solutions that can be accessed from anywhere with a connection to the internet. With our Head Office based in Exeter, Devon, OfficeLabs are acutely aware that it can be difficult recruiting and retaining people whose personal circumstances may provide barriers to employment. Our IT solutions enable us to recruit and retain the people we need because of their capabilities regardless of their (protected) characteristics or personal circumstances. Our recruitment practices are based on capability and potential. We undertake all necessary background checks to ensure our people are not vulnerable to nefarious activities. People who might normally be excluded from employment or face insurmountable barriers to employment and/or progression are provided with flexibility, resources and support that they or their circumstances need to fulfil their potential. Our employment practices and IT remote-work solutions reduce personal, economic, environmental and social costs of working from a fixed location far from home. In 2020, we recruited our first person with multiple disabilities from a demographic that struggle with gaining and retaining employment, and with their input we became a Disability Confident Employer in 2022. Since 2021, OfficeLabs has doubled its workforce and seen its proportion of people with disabilities and/or from disadvantaged or minority groups increase to over 37%. Our approach to employee development is one of continual improvement, and we provide all our people with access to an array of training resources, and we fully encourage other developmental opportunities, such as charitable and voluntary work, and involvement in workstreams that complement their role and ambitions within the company. With more than 50% of our employees coming from demographics known to be under-represented in our industry, OfficeLabs is proud to be an equal opportunities employer.

  Wellbeing

  OfficeLabs are a Cloud-based IT solutions provider who deliver modern, effective IT solutions that can be accessed from anywhere with a connection to the internet. OfficeLabs live and breathe the technology we implement for our customers: our people use the same technology to work from locations and in a manner that is appropriate for them. With our Head Office based in Exeter, Devon, OfficeLabs are acutely aware that recruiting and retaining valued people who live across the UK and work remotely can exacerbate issues such as loneliness and feelings of disconnect for some people. For many years, OfficeLabs have convened regular online meetings with all our people to counteract the reality of home-based work, and we expanded those to twice-weekly in 2022: the first is primarily work-focused, and the second is primarily social – a virtual water/tea/coffee meeting point. The Senior Leadership also conduct regular one-to-one discussions with all staff to ensure their wellbeing is met and provide support whenever needed. In 2021, OfficeLabs launched an annual company gathering that comprised events to involve all our people in developing the strategy and plans, and activities to foster camaraderie and develop healthy inter-personal relationships. We also listened to our people and re-engaged facilities that enabled home-based employees to work from other locations to overcome feelings of isolation when they need. In 2022, OfficeLabs introduced a health package for our people that includes access to emotional and psychological health services, and we introduced a pre-Christmas holiday event that brings our people together in a hearty activity that places non-technical people with technical people in light-hearted competition. In 2024, we launched an events series called “Connected Futures” that demonstrates to other organisations how we and they can implement modern IT solutions in a people-centric manner.

Pricing

• Price: £950 to £1,600 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at hello@officelabs.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.