VisiLean Ltd

VisiLean

VisiLean is a cloud based construction management service that supports lean production planning and controlled workflow and a direct integration with BIM (Building Information Model).

Features

  • Digital Last Planner System® (No more sticky notes)
  • Field Apps for Real-Time Data Coming Back From Site
  • 4D Lean Scheduling
  • Digital Lean Construction For Automatic Workflow
  • Cloud Based Solution
  • BIM Modelling Services
  • Digital Collaborative Planning
  • Import / Export from all Planning Software
  • Digital Dashboard for Live PPC and Status Updates
  • Top Down and Bottom Up Planning

Benefits

  • Reduces waste using Lean processes
  • Saves on average 10-20% project costs
  • Improves program efficiency using one digital platform
  • Improves visibility with 4D Scheduling
  • Reduces delays and overruns on projects
  • Improves collaboration planning using complete digital tools
  • Reduces manual and double entry with real-time data from site
  • Reduces handover for quality checking with auto workflow
  • Import /export functionality for all planning software
  • Micro scheduling to provide a more measurable daily performance

Pricing

£100 to £10,000 an instance a month

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at james.ellis@visilean.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 13

Service ID

4 3 8 3 4 8 2 5 3 9 4 0 7 1 5

Contact

VisiLean Ltd James Ellis
Telephone: 07879558751
Email: james.ellis@visilean.com

Service scope

Software add-on or extension
Yes, but can also be used as a standalone service
What software services is the service an extension to
Our solution is an extension all planning software or 3D models. We can import plans and provide more functionality to get better results on projects. The models can be imported to link to the plan and provide greater visibility and improve weekly collaborative meetings.
Cloud deployment model
Public cloud
Service constraints
No constraints.
System requirements
  • Android or Apple devices for field apps
  • Chrome Browser preferable, but can work with others
  • 3D Models 600mb maximum size

User support

Email or online ticketing support
Email or online ticketing
Support response times
We provide support 6 days a week from 8am-6pm. We follow an SLA and KPI support system to categorise and allocate tickets. These are responded to immediately and depending the level or priority, determines the resolution and fix.
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), 7 days a week
Web chat support
Web chat
Web chat support availability
9 to 5 (UK time), 7 days a week
Web chat support accessibility standard
None or don’t know
How the web chat support is accessible
Web chat is provided for any enquiries, questions or support. They can connect directly with our experts to support or answer the requestor.
Web chat accessibility testing
We currently use a third party software called Tidio.
Onsite support
Yes, at extra cost
Support levels
We provide support for all our customers. Depending on the severity of the issue, it is allocated a priority level. We provide email, web, telephone and onsite support if required.
Support available to third parties
Yes

Onboarding and offboarding

Getting started
We provide onsite training. We also have online training available. We provide 1 to 1, group sessions or train the trainer. We also have user guides, online knowledge base and online help to guide users.
Service documentation
Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction
All data is available to be extracted by the customer. This can be exported in multiple formats. We also offer a service to keep the data available for a small retainer after the project has ended.
End-of-contract process
The contract will include setup of the plans and models, subscription and support. We have a limit on data storage of 100gb. Extra storage will be at a monthly charge. At the end of the project or contract the customer can export their own data. If they want to continue to view the data once project is finished or contract comes to an end, there will be an additional charge to keep active.

Using the service

Web browser interface
Yes
Supported browsers
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
Application to install
Yes
Compatible operating systems
  • Android
  • IOS
  • MacOS
  • Windows
Designed for use on mobile devices
Yes
Differences between the mobile and desktop service
Mobile apps are designed for Contractors, Employees, Workers, Management, Snagging Teams etc. to accept tasks, update progress, complete and notify of any problems. The PC version contains project planning, collaborative last planner system®, 3D/4D BIM modelling and live dashboards.
Service interface
No
User support accessibility
None or don’t know
API
Yes
What users can and can't do using the API
We have API Integration with AutoDesk for managing BIM Models.
We also have API Integration with Microsoft Power BI.
API documentation
No
API sandbox or test environment
Yes
Customisation available
Yes
Description of customisation
We can turn on or off many features to provide a better customer experience.

We are constantly developing and enhancing our solution based on market trends or customers requirements. We carry out 2 weekly agile sprints, so the software is always evolving.

Scaling

Independence of resources
Internally we have a growth plan based on new customers. When we reach a certain level we increase resource. This is across all departments within the business.

Analytics

Service usage metrics
No

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Security Clearance (SC)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
European Economic Area (EEA)
User control over data storage and processing locations
No
Datacentre security standards
Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency
At least once a year
Penetration testing approach
In-house
Protecting data at rest
  • Physical access control, complying with CSA CCM v3.0
  • Physical access control, complying with SSAE-16 / ISAE 3402
Data sanitisation process
No
Equipment disposal approach
Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data export approach
Users can export data data in CSV format at any point. We also have the ability to export all plans in XML format and also native exports to Oracle Primavera (P6), Asta, Synchro and MS Projects.
Data export formats
  • CSV
  • Other
Other data export formats
  • XML
  • XER
  • IFC
Data import formats
  • CSV
  • Other
Other data import formats
  • XER
  • XML
  • IFC
  • PP

Data-in-transit protection

Data protection between buyer and supplier networks
  • Private network or public sector network
  • TLS (version 1.2 or above)
Data protection within supplier network
TLS (version 1.2 or above)

Availability and resilience

Guaranteed availability
We guarantee 100% accessibility of our service to there is no requirements to be refunded.
Approach to resilience
Available on request.
Outage reporting
We provide our own dashboard and reports for all relevant data. We can export to manipulate in other platforms. We are working towards an API plugin and will be available Q3. We also have notifications and prompts via our apps.

Identity and authentication

User authentication needed
Yes
User authentication
Username or password
Access restrictions in management interfaces and support channels
Each user is allocated to a role when the administrator creates an account. Depending on the role assigned will either restrict on functionality or show certain elements. The app is normally accessed by workers or contractors and other features are normally only visible to Client, Main Contractor and some Sub-Contractors.
Access restriction testing frequency
At least every 6 months
Management access authentication
Username or password

Audit information for users

Access to user activity audit information
Users have access to real-time audit information
How long user audit data is stored for
User-defined
Access to supplier activity audit information
Users have access to real-time audit information
How long supplier audit data is stored for
User-defined
How long system logs are stored for
User-defined

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
EY CertifyPoint
ISO/IEC 27001 accreditation date
18/04/2018
What the ISO/IEC 27001 doesn’t cover
Unaware of anything not covered.
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
No
Cyber essentials plus
No
Other security certifications
Yes
Any other security certifications
ISO27001

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
ISO/IEC 27001
Information security policies and processes
We follow the Lean process which is using a push/pull mechanism to ensure policies are met.

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
TBC
Vulnerability management type
Undisclosed
Vulnerability management approach
TBC
Protective monitoring type
Undisclosed
Protective monitoring approach
TBC
Incident management type
Undisclosed
Incident management approach
TBC

Secure development

Approach to secure software development best practice
Conforms to a recognised standard, but self-assessed

Public sector networks

Connection to public sector networks
No

Social Value

Fighting climate change

Fighting climate change

Ask for further details.
Covid-19 recovery

Covid-19 recovery

Ask for further details.
Tackling economic inequality

Tackling economic inequality

Ask for further details.
Equal opportunity

Equal opportunity

Ask for further details.
Wellbeing

Wellbeing

Ask for further details.

Pricing

Price
£100 to £10,000 an instance a month
Discount for educational organisations
Yes
Free trial available
Yes
Description of free trial
We will provide a month free to trial the solution and will offer some remote training.

We can offer a 3 month trial using your own data, but we would charge a setup fee.
Link to free trial
https://go.visilean.com/Visilean/freeTrial

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at james.ellis@visilean.com. Tell them what format you need. It will help if you say what assistive technology you use.