LION & GAZELLE LTD
Change Management Service
Lion & Gazelle provides change management services to help plan and execute business, systems, infrastructure and platform changes, replacements and migrations. We offer support including situational reviews, continuity planning, planning and implementation of new solutions, change communications and cutover. We support Operational and Finance, HR , ERP and operational transformations.
Features
- Programme closure and lessons learned implementation
- Change Management strategies to support the business need
- Controlled change and transition
- Detailed communications to support change
- Complex Stakeholder management
Benefits
- Change Management professionals
- Specialist change methodologies deployed
- Alignment to business strategies
- Management of risks
Pricing
£400 to £1,750 a person a day
- Education pricing available
Service documents
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Framework
G-Cloud 14
Service ID
4 3 8 7 3 7 5 2 1 9 3 6 6 8 7
Contact
LION & GAZELLE LTD
Zahoor Ahmed
Telephone: 07970 016555
Email: info@lionandgazelle.com
Planning
- Planning service
- Yes
- How the planning service works
-
Our plans cover include the timeline, dependencies, resources, key milestones and risks. Lion & Gazelle works alongside change teams to embed cloud solutions efficiently and effectively ensuring all aspects of change management are considered (including cultures, behaviours and communication). We provide digital industry expertise and provide strong leadership and direction. We lead complex change initiatives for you, working with your key stakeholders to achieve the outcome you need, in the timescales you've committed.
Our change leads provide the link between your procurement, commercial and technical teams with other critical internal stakeholders such as the end users,finance, legal and human resources. We see this as fundamental to ensuring controlled, simplified delivery.
We provide on-demand change professionals to fill interim gaps in your team, build your capability or support you when you need more expert hands on deck for a particular programme. We can support with organisational diagnosis, stakeholder engagement and management for cloud linked change, continuity planning, policies and strategies. - Planning service works with specific services
- No
Training
- Training service provided
- Yes
- How the training service works
-
We offer comprehensive change management training covering all aspects of cloud-based change management.
We provide industry practitioners with key commercial, sourcing, technology/ digital and change experience to support and mentor change management teams in all levels of cloud transformations. - Training is tied to specific services
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
-
Lion & Gazelle works with customers to construct a comprehensive delivery path, leveraging our end to end change expertise to ensure that the change delivered is understood and embedded across your organisation. Our delivery leads bring deep Industry and technology experience across all disciplines to ensure a robust change and communication strategy around migration. Our approach is to be inclusive of all key stakeholders and plainly communicated between the users, Human Resources, Technology/Digital, Commercial, Finance and Legal.
We can achieve initial and ongoing ‘buy-in’ by early involvement at strategy phase with the relevant teams.
Our consultants are highly experienced in transformational delivery at pace and provide the experience to influence migrations programme delivery and challenge to assure the change outcomes and to deliver under challenging time frames.
We have deep experience in Programme Health check and remediation .
We provide a full post phase, project and programme closure reviews and reporting with documented lessons learned. - Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
-
Lion & Gazelle provide a dedicated and independent Quality Assurance (QA) function whose role is to deliver to customer expectations. The QA function models its activity on Capability Maturity Model Interface (CMMI) and can tailor to work with the processes already used by the client and can work alongside third-party audit teams. The QA function regularly updates their capability with formal training, and accreditation.
The QA function role is to proactively enhance the processes and procedures used by the Project Team and address performance issues using a combination of industry-standard, open source and in-house performance QA tools, frameworks and methodologies. Performance testing types covered are: load, stress, reliability, scalability, penetration and volume.
Toolset used for QA vary per engagement, however we have standard QA processes for planning, requirements, change requests, and defect/incident tracking.
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- No
Service scope
- Service constraints
- There are no constraints
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- Response times agreed for each engagement as appropriate
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 24 hours, 7 days a week
- Web chat support
- No
- Support levels
- Support is included in service for the consultancy deliverables that we supply and the programmes we deliver.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Up to Developed Vetting (DV)
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- No
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Covid-19 recovery
- Tackling economic inequality
- Equal opportunity
- Wellbeing
Fighting climate change
Fighting climate change
Lion & Gazelle will strive to deliver additional environmental benefits in the performance of the contract including working towards net zero greenhouse gas emissions. Lion and Gazelle will also Influence staff, suppliers, customers and communities through the delivery of the contract to support environmental protection and improvement.Covid-19 recovery
Covid-19 recovery
Covid-19 recovery
Lion & Gazelle will strive to: 1, Create employment, re-training and other return to work opportunities for those left unemployed by COVID-19, particularly new opportunities in high growth sectors. 2, Support people and communities to manage and recover from the impacts of COVID-19, including those worst affected or who are shielding. 3, Support organisations and businesses to manage and recover from the impacts of COVID-19, including where new ways of working are needed to deliver services. 4, Support the physical and mental health of people affected by COVID-19, including reducing the demand on health and care services. 5, Improve workplace conditions that support the COVID-19 recovery effort including effective social distancing, remote working, and sustainable travel solutions.Tackling economic inequality
Tackling economic inequality
Lion & Gazelle will strive to create new business, jobs and skills by:
1. Creating opportunities for entrepreneurship and help new, small organisations to grow, supporting economic growth and business creation.
2. Creating employment opportunities particularly for those who face barriers to employment and/or who are located in deprived areas.
3. Creating employment and training opportunities, particularly for people in industries with known skills shortages or in high growth sectors.
4,
4. Supporting educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications.
5. Influencing staff, suppliers, customers, and communities through the delivery of the contract to support employment and skills opportunities in high growth sectors.Equal opportunity
Equal opportunity
Lion & Gazelle will help to reduce the employability gap by:
1. Demonstrating action to increase the representation of disabled people in the contract workforce.
2. Supporting disabled people in developing new skills relevant to the contract, including through training schemes that result in recognised qualifications.
3. Influencing staff, suppliers, customers and communities through the delivery of the contract to support disabled people.
Lion & Gazelle will further tackle workforce inequality by:
1. Demonstrating action to identify and tackle inequality in employment, skills and pay in the contract workforce.
2. Supporting in-work progression to help people, including those from disadvantaged or minority groups, to move into higher paid work by developing new skills relevant to the contract.
3. Demonstrating action to identify and manage the risks of modern slavery in the delivery of the contract, including in the supply chain.Wellbeing
Wellbeing
Lion & Gazelle will endeavour to improve health and wellbeing by:
1.Demonstrating action to support the health and wellbeing, including physical and mental health, in the contract workforce.
2. Influencing staff, suppliers, customers and communities through the delivery of the contract to support health and wellbeing, including physical and mental health.
Lion & Gazelle will encourage community integration by:
1. Demonstrating collaboration with users and communities in the codesign and delivery of the contract to support strong integrated communities.
2. Influencing staff, suppliers, customers and communities through the delivery of the contract to support strong, integrated communities.
Pricing
- Price
- £400 to £1,750 a person a day
- Discount for educational organisations
- Yes
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at info@lionandgazelle.com.
Tell them what format you need. It will help if you say what assistive technology you use.