WM Promus

Training – Introduction to Puppet

This course introduces you to the core concepts of DevOps and teaches you how automate configuration management with Puppet. Through lots of hands-on exercises, you will learn how to write Puppet code to automate multiple system administration tasks and appreciate the benefits of Infrastructure as Code (IaC).

Features

• Introduction to DevOps and Infrastructure as Code
• How to use Puppet for deployment and configuration management
• Fundamental and advanced Puppet features
• Best practice and future-proofing
• Intensive training on or off site as preferred
• Software that supports or aligns with the service

Benefits

• Training from experts with hands-on experience
• Build a strong DevOps foundation & improve operational efficiency
• Create standardized and centralized automation practices
• Accelerate development and Cloud deployment
• Integrate design, development and operation in your organisation
• Learn concepts and practical skills

£895 a user

• Education pricing available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at ewong@wmpromus.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

439140766856279

Contact

Emma Wong
44 (0) 203 946 6226
ewong@wmpromus.com

Planning

• Planning service: Yes
• How the planning service works: WM Promus design, develop and deliver training courses and materials that fit the needs of each individual customer and student body. Delivery options are online, in-class, or both. This would involve an initial discussion around the requirements and then mapping out a tailored syllabus by one of our engineers. WM Promus offers end-to-end IT capabilities, including strategy, planning, design, implementation and ongoing management of your applications and solutions. WM Promus can help with any part of — or all — your IT needs, including working with your current vendors to provide a customised experience that will suit your unique needs. We offer deep, hands-on expertise with proven best-practices built on hundreds of client engagements including but not limited to IaC & automation of application deployment and other engineering activities, cloud migration, IT estate monitoring, and container and virtualisation platforms.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: WM Promus design, develop and deliver training courses and materials that fit the needs of each individual customer and student body. Delivery options are online, in-class, or both. WM Promus deliver a range of courses in the DevOps arena including but not limited to: - Introduction to DevOps - Introduction to Puppet - Advanced Puppet - Get started with containers and Kubernetes - Get started with Version Control (Git) - Advanced Version Control (Git) - Cloud Technology
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: The exact approach to your migration will depend on the specifics of your challenge and we will agree this with you prior to commencement. We recommend that any migration is underpinned by an IT Strategy that aligns IT capabilities with the business strategy. The IT Strategy will provide the understanding of the desired direction and target benefits expected. Should this not already be in-place, we will work with you to determine and document an IT strategy to specify the strategic drivers, vision and principles, capability improvements, technology investments, roadmap and delivery plan. We are committed to delivering migration initiatives that help you reach your business goals faster. Our database, application and workload migrations result in you deriving maximum benefit from the cloud while driving down costs. Our cloud migration services include: Digital Transformation; Bulk, phased or hybrid migration plans based on your requirements; Large-scale server and workload migrations for SAP, Microsoft and Oracle; Fully managed end to end migration; Post migration managed service support.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: WM Promus consultants support embedding DevOps, DevSecOps & Cloud good practices within your organisation through demonstrating how version control and release pipelines go hand in hand with testing cycles. WM Promus consultants are well-versed in delivering a variety of testing - Functional Testing, Load & Performance Testing, Automation Testing, Infrastructure Testing, Acceptance Testing, Security Testing, UAT / OAT / DR Testing, Vulnerabilities and Stress Testing. As part of the initial discovery and planning phase, our consultant scopes and plans the required testing that will be carried out over the course of the engagement . As part of the handover, our consultants provide Quality Assurance (QA) testing that conforms to the standards agreed within the discovery and planning phase. In addition, the handover documentation includes recommendations as to how to increase the quality of future deliverables as you scale out your solutions and systems. Our consultants work alongside your QA champion to ensure your satisfaction. ; WM Promus: perform detailed test requirements gathering, provide test strategies and test plans, identify test cases, execute functional test scripts, provide performance test strategy and test plans and execute automated load and performance tests.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security incident management
  • Security audit services
  • Other
• Other security services:
  • DevSecOps
  • Automate security of cloud-native environments
  • Proactively scans container images for vulnerabilities
  • Monitors applications for suspicious activity in real-time
  • Block attacks as they happen
  • Ensure that your applications comply with relevant security regulations
  • Secure the underlying infrastructure that runs your cloud-native applications
  • Implement secrets management

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: We provide comprehensive support for cloud-based and on premise services. This includes helping you choose the right cloud platform, migrating your applications, and ongoing maintenance. We also offer expert guidance on security, scalability, and performance optimization. Our goal is to ensure your cloud environment runs smoothly so you can focus on your core business. We offer a service where we act as a conduit between clients and vendors or hosting providers in addition to being the first point of contact should an incident occur. We operate a world-class servicedesk and follow ITIL best practice to deliver the service support.

Service scope

• Service constraints: No service constraints

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Our support services have embedded Service Level Agreements (SLAs) that stipulate the required response times. Our standard support offering is Mon-Fri, 9 to 5. On request, we provide weekend support. Response times vary depending on incident and request priority but all fall within 1 working day.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: No
• Support levels: Support requirements are discussed and agreed based on the client's requirements. The standard channels supported are onsite, phone and email. Our support services include a technical account manager. If you require dedicated support or support from specific locations, this will be at an extra cost.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Puppet Training is part of a Digital transformation mindset, which will improve business processes and offerings through leveraging new technologies and forms a vital part of the way we cut emissions and reduce waste. In terms of climate change, many of our Puppet Training solutions and services are delivered in conjunction with a move to cloud technology with a cloud-based model being a more energy efficient approach than traditional on premise. All Puppet Training services include a discovery phase. As part of this, we assess client data requirements. We encourage clients to actively consider minimising storage; redundant, obsolete or trivial data incurs energy costs and is counter-productive in terms of delivering on a commitment to climate change. Not only does the discovery phase focus on planning what to automate, it looks at making configuration management, development and the collaboration between employees more efficient – including energy efficient; reducing carbon footprints though unnecessary print jobs, underutilised resources and poor configuration.

  Covid-19 recovery

  Our Puppet Training solutions and services were instrumental in supporting clients since the impact of Covid-19 hit UK businesses in early 2020. Through our Puppet Training solutions and services, we continue to enable new ways of working and strengthened service resilience by automating processes that proved challenging due to a reduced workforce because of COVID-19. For some clients, our Puppet Training solutions are critical where the increased demand on personnel cannot be met by the current workforce.

  Tackling economic inequality

  Our commercial approach creates opportunities for entrepreneurship, public sector and SMEs. We do not believe in a one tool fits all model and work with both licensed and open source tools. This we help level the playing field for organisations with leaner budgets compared to bigger organisations who have more capital to invest in expensive automation tools. In addition, our services are delivered in a myriad of ways that supports organisations of all sizes and budgets. As an SME, WM Promus firmly believes tackling economic inequality in this way delivers social value.

  Equal opportunity

  WM Promus are an equal opportunity employer. On all client engagements, we promote fairness and respect; showing zero tolerance for discrimination of any kind. We are keen to discuss with you how your specific project addresses the social value criteria you may have and how we can help you deliver on your social responsibilities and commitments.

  Wellbeing

  A major benefit to our Puppet Training solutions and services, is employee wellbeing. By freeing up employees’ time and liberating employees from the stress of poor collaboration, repetitive manual configuration tasks, inconsistent environments and complex change releases, there is a positive outcome for employee satisfaction and happiness. The support provided to over-burdened employees though automating some of their workload drives clear improvements to employee wellbeing.

Pricing

• Price: £895 a user
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at ewong@wmpromus.com. Tell them what format you need. It will help if you say what assistive technology you use.