CLIMATE ESSENTIALS LIMITED

Climate Essentials Analytics

Tailored to support local authorities, membership associations, and programme providers, our platform fosters cross-sector collaboration, knowledge sharing, and standardised carbon accounting for businesses in ecosystems (local area, members), encouraging targeted initiatives and driving real action towards achieving net-zero emissions.

Features

• Off-the-shelf carbon management platform for businesses in ecosystems
• Carbon insights of your local businesses
• Data analytics on reductions made by local businesses
• Branded carbon calculator and reduction planner ready to deploy
• Bottom-Up Data: Gain carbon insights from your local businesses
• Bottom-up data: carbon hotspots, and reduction commitments made by businesses
• Net-zero community access: toolkits, resources, webinars
• Dedicated programme manager

Benefits

• Foster cross-sector collaboration for collective climate action.
• Provide a carbon platform to businesses lacking sustainability team infrastructure.
• Optimise operations, reducing costs while advancing environmental goals.
• Enhance brand reputation, impressing stakeholders and clients.
• Ensure compliance, mitigating risks and maintaining a positive reputation.
• Provide Access to Net Zero Community for collaboration and resources.
• Support local businesses with their net-zero commitments
• Educate local business on sustainability-related matters

£10,000 a licence a year

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at contact@climateessentials.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

439441006897712

Contact

Anna Campbell
07562 681330
contact@climateessentials.com

Service scope

• Software add-on or extension: No
• Cloud deployment model: Private cloud
• Service constraints: N/A
• System requirements: Modern Web Browser (Edge, Chrome, Safari, Firefox, others)

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Within 48 hours during week days.; On the first working day after the weekend.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: With our standard offer, users of Climate Essentials Analytics are assigned a key account/programme manager. Users can also access our email support ticketing system, alongside interactive webinars where they have the opportunity to ask our Climate Scientist any relevant questions. Analytics users can also access online resources, toolkits, and guidance. Available as an upgrade, we offer organisations specialised consultancy support. ; ; Local businesses invited to our platform through Climate Essentials Analytics can access our email support ticketing system, alongside interactive webinars and our Net Zero Community. Available as an upgrade, local businesses can access 1-to-1 support sessions with our climate experts.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: After purchasing a licence for Climate Essentials Analytics, users will receive an invitation with login credentials to access it. ; Users will get a dedicated account manager who will onboard them to make use of the platform, in addition to managing the invitations to the local businesses to the platform. The number of local businesses to be onboarded will depend on the nature of the programme.; ; All local businesses get access to video guidance, online information, resources, toolkits, and interactive webinars.
• Service documentation: Yes
• Documentation formats: PDF
• End-of-contract data extraction: Users can request their data to be extracted throughout the contract and following the conclusion of the contract. Following the end of the contract, Climate Essentials can provide the raw data of the user upon request. Users can download the carbon results via automated PDF reports and PNG images for graphs.
• End-of-contract process: Users have the option to renew with us for another yearly subscription. If users do not renew, they lose access to the platform and additional benefits. ; ; Their data is deleted after 90 days of the subscription end date.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
• Application to install: No
• Designed for use on mobile devices: No
• Service interface: Yes
• User support accessibility: WCAG 2.1 A
• Description of service interface: On Climate Essentials Analytics, users can create their profile and can invite local businesses to make use of our carbon management platform. The user of Climate Essentials Analytics will get access to bottom-up granular carbon data from their local businesses. The screens can be navigated via mouse or keyboard, using navigation headers and arrows. The service provides interactive dashboards with data analytics that can be modified via user action triggers and event handlers. Similarly, the software provides interactive reduction plan data from local businesses with data visualisation graphs and net-zero modelling pathways provided via charts.
• Accessibility standards: WCAG 2.1 A
• Accessibility testing: We have not conducted testing with users of assistive technology. Climate Essentials is compatible with the following screen readers: JAWS: Microsoft Edge Narrator: Microsoft Edge NVDA: Google Chrome, Firefox TalkBack: Google Chrome VoiceOver: Safari (macOS, iOS, iPadOS)
• API: No
• Customisation available: Yes
• Description of customisation: Climate Essentials is a modular platform, and it allows for a certain level of customisation of features, functionalities, and data analytics display. The deployment of these customisations will rely upon the subscription plan, deployment time, and technical requirements to enable new features.

Scaling

• Independence of resources: As a web-based system, Climate Essentials allows simultaneous access, and communications. There is no upper limit to the total number of users that the software can support at a given point in time. Our Azure hosting enables us to scale our capacity at will, providing reliable and scalable services regardless of the user uptake.

Analytics

• Service usage metrics: Yes
• Metrics types: The application monitors and logs all user access. System access and service usage metrics are restricted to Administrators.
• Reporting types: Reports on request

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: United Kingdom
• User control over data storage and processing locations: No
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 3.0)
• Penetration testing frequency: Less than once a year
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest: Physical access control, complying with another standard
• Data sanitisation process: Yes
• Data sanitisation type:
  • Explicit overwriting of storage before reallocation
  • Deleted data can’t be directly accessed
• Equipment disposal approach: In-house destruction process

Data importing and exporting

• Data export approach: Via PDF reports, and PNG images, and can request raw data via JSON or CSV format.
• Data export formats:
  • CSV
  • Other
• Other data export formats:
  • PNG
  • PDF
  • JSON
• Data import formats:
  • CSV
  • Other
• Other data import formats: Manual data entry

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: Climate Essentials software has a better than 99.9% availability record, including minimal downtime for scheduled upgrades. For schedule upgrades, we perform this over the weekend to minimise disruption.
• Approach to resilience: The information is available upon request.
• Outage reporting: Email alerts

Identity and authentication

• User authentication needed: Yes
• User authentication: Username or password
• Access restrictions in management interfaces and support channels: Designated system administrators have access to a detailed permissions system which can control user access.
• Access restriction testing frequency: At least once a year
• Management access authentication: Username or password

Audit information for users

• Access to user activity audit information: Users contact the support team to get audit information
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: Users contact the support team to get audit information
• How long supplier audit data is stored for: At least 12 months
• How long system logs are stored for: At least 12 months

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: Other
• Other security governance standards: Cyber Essentials
• Information security policies and processes: We have a 3-level security policy in plan and we have a Cyber; Essentials Certification. Our security policies are: ; 1. Acceptable Encryption and Key Management Policy ; 2. Data Breach Response Plan ; 3. Disaster Recovery Plan Policy

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: When new features and functionalities are implemented, they are tested; and analysed in our testing environment and go through a scanning; process to check security implications. We assign a version number to; track new changes to our system, alongside the modified date and time,; the person in charge of the modifications, and notes. After the; modification are tested and approved, the new features are uploaded to; our production environment.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: Climate Essentials undertake vulnerability scans, keep track of vulnerability announcements and monitor information about potential threats from security mailing lists. Where any potential vulnerabilities are identified, patches are applied as appropriate in a timely manner. Incoming traffic to Climate Essentials is routed through Azure Firewall which automatically blocks IP addresses making requests at an excessive rate.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: Traffic between infrastructure components is routed over private network links and is encrypted where appropriate. Routing tables are configured to prevent inappropriate data egress and connections to internal components. All traffic is encrypted using SSL/TLS encryption and modern cipher suites to prevent common SSL attacks such as POODLE. The same encryption technologies are used to protect traffic between Climate Essentials and our users.
• Incident management type: Supplier-defined controls
• Incident management approach: Data can only be viewed by Admins. Unauthorised access attempts result in an account being locked until an administrator confirms the user’s identity/resets access. Security Groups, which block/allow traffic based on originating/destination IP and port, provide additional protection. In the unlikely event of an incident or breach, notifications are sent to administrators for investigation. E-mails are sent to affected users and communications continue until the issue is resolved. System data is secured against accidental/intentional loss.

Secure development

• Approach to secure software development best practice: Conforms to a recognised standard, but self-assessed

Public sector networks

• Connection to public sector networks: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Our platform measures greenhouse gas emissions from an organisation’s activity, guiding mitigation efforts by identifying emission sources and setting reduction targets. It enables informed decision-making, directing investments towards low-carbon technologies and sustainable practices. Additionally, organisations' efforts to reduce carbon emissions can influence supply chains and consumer behaviour, creating a ripple effect throughout the economy towards a more sustainable future.

  Covid-19 recovery

  Our platform can aid COVID-19 recovery by guiding investments and policies towards sustainability, future-proofing an organisation's profits. There are also cost-saving benefits for organisations to reduce their climate impact, for example, to reduce energy usage is to reduce bills. By integrating climate, organisations can build resilience against future disruptions, ensuring a more robust recovery. Additionally, our platform tracks progress towards climate goals, aligning economic recovery with long-term sustainability objectives. This drives the development of clean technologies and practices, promoting economic growth and job creation in green industries, ultimately aiding covid-19 recovery.

  Tackling economic inequality

  Our platform helps organisations measure their carbon emissions which can contribute to tackling economic inequality by fostering a transition to a low-carbon economy that prioritises inclusive growth. Through our platform, organisations can identify opportunities to invest in renewable energy infrastructure and energy efficiency projects, creating job opportunities in regions with high unemployment rates. Additionally, by implementing sustainable practices and reducing carbon footprints, organisations can lower costs, which could lead to increased wages or more affordable products and services. Transparent reporting of emissions data promotes accountability and encourages organisations to consider the social impacts of their operations, ultimately contributing to a more equitable economy.

  Equal opportunity

  Through our platform, organisations can identify opportunities to reduce emissions and improve efficiency, leading to cost savings that can be reinvested into workforce development programs. Transparent reporting of emissions data fosters trust among stakeholders and enables scrutiny of companies' environmental and social performance, ensuring fair treatment and equal opportunity for all. Additionally, by prioritising sustainable practices, organisations can create a more inclusive workforce, providing employment opportunities and career advancement pathways for individuals from diverse backgrounds, thus fostering greater equality in the workforce.

  Wellbeing

  Organisations measuring their carbon emissions through our platform can improve well-being as they are committed to prioritising sustainable practices that benefit both the environment and society. By reducing emissions and investing in renewable energy sources, Organisations contribute to cleaner air and water, mitigating health risks associated with pollution and climate change. Moreover, sustainable practices can enhance employee well-being by fostering a healthier and more productive work environment. Transparent reporting of emissions data promotes public awareness and trust, encouraging consumers to support environmentally responsible organisations, which in turn can lead to improved community health and quality of life.

Pricing

• Price: £10,000 a licence a year
• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: A trial platform can be accessed upon request.

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at contact@climateessentials.com. Tell them what format you need. It will help if you say what assistive technology you use.