Thoughtworks Limited

Cloud Migration

Expert advice to help you plan and deliver the move of your
services, and supporting operations, to cloud based infrastructure (or from one provider to another). With an architectural review of your estate, we will help plan your migration onto modern cloud infrastructure, delivering improved reliability, scalability, security, and operability.

Features

• Design of cloud native architecture for your service
• Assessment of cloud providers based on your needs
• Planning of iterative service migration
• Implementation of migration to or between clouds
• Implementation of testing and monitoring to provide assurance
• Assessment of security threats with a risk based mitigation plan
• Assess PaaS approaches, eg. Kubernetes, CloudFoundry etc.
• Implementation of infrastructure automation using Infrastructure as Code approach
• Implementation of CI (Continuous Integration) and CD (Continuous Delivery) pipelines
• Support and continuous improvement post-migration with stakeholders including SRE

Benefits

• Operational cost savings, moving to scalable cloud services based infrastructure
• Improved flexibility for making change to your service infrastructure
• Enable Continuous Delivery for fast feedback and data-driven decisions
• Evaluate tradeoffs between cloud-agnostic approach and specific platform features
• Make appropriate cloud rearchitecture decisions to deliver cloud-native performance
• Reduce risk via improved observability and monitoring of your services
• Improved responsiveness. Easily scale your service to meet changing demand
• Reduced cost of change via automated infrastructure and evolutionary architecture
• Secure your service more easily with more flexible, repeatable infrastructure
• Improve Cloud service delivery by reducing technical debt

£475 to £1,670 a unit

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bidteam@thoughtworks.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

439468949204238

Contact

Matt Simons
020 3437 0990
bidteam@thoughtworks.com

Planning

• Planning service: Yes
• How the planning service works: Cross-functional teams facilitate requirements gathering, working with you to define an architectural/technical design and a vision for the implementation of the migration. ; ; We can work with internal customers to define requirements from the migration. From the vision and design we can create an incremental, iterative approach to cloud migration, avoiding a big-bang or lift-and-shift approach; building a basic platform, migrating individual services and capabilities, running new systems as parallel alpha/beta experiments, and retiring legacy systems as cloud systems replace them. ; ; We will produce a high-level agile backlog of work, facilitate prioritisation, release planning, and build the requirements into the agile software development lifecycle. With prioritisation and release planning we can identify the best way to deliver the migration. We incorporate security and other non-functional requirements into each stage of planning and delivery, identifying them early and understanding their priorities and impact on the work. We can help understand the impact of technical debt and how it can be prioritised and accounted for. Using agile software development methodologies we adopt a just-in-time approach to analysis to reduce waste and speed up the delivery process and can react to changing requirements and emerging needs.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: Collaboration is key to the way we work and through partnering with you and ensuring knowledge transfer is part of daily delivery activity we enable our client’s teams to build their own capability and skills.; Your team members will be paired up with Thoughtworks team members in similar roles. This allows them to benefit from shared experience and domain knowledge in a positive environment where they can ask questions and learn on the job.; This collaborative learning can be supported and supplemented through formal and informal methods where applicable. These can include workshops, literature and “bite size” zoom sessions.; Part of our way of working is ensuring the client teams we work with are left with the knowledge, experience and confidence to continue evolving the system at when our engagement ends.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Based on your service's specific needs, we can help you select an appropriate cloud-based hosting provider. We can review software and infrastructure architecture as well as codebase health to advise a holistic approach to migration, in addition to any architectural changes needed to meet your individual functional and non-functional requirements (such as scalability, security and reliability).; ; We deliver measurable business outcomes through targeted modernization of a workload, an application or subset of your portfolio. Our highly iterative approach ensures continuous value delivery from start to finish. ; ; First we rationalize your enterprise workloads in scope against the dimensions of technical fitment and value to business. Second we prioritize workload migration based on risk, impact and TCO. ; ; Your journey may require multiple clouds. Multicloud is a necessity for most large organisations to leverage best-of-breed services, address business continuity, comply with regulatory requirements and manage vendor lock-in. But without a concrete multicloud strategy, enterprises will face issues such as increased cost across providers, mismanaged workload disposition, wastage of resources, misaligned skills and capability gaps etc.; ; We will help you manage and migrate difficult-to-move services via smart lift-and-shift techniques, or help you manage out legacy services over time.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: We build quality into all stages of the agile software development lifecycle and make it the responsibility of the whole delivery team. Our approach to cloud migrations makes extensive use of automation both for technical migration steps and for testing.; ; Our Quality Analysts participate in collaborative, cross-functional teams. They are part of the development process from very early on, analysing requirements, encouraging a testing mindset during development where teams understand how best to test their work, highlighting risks early, assuring quality by testing throughout development and monitoring once in production. These frequent touch points between QA and developers allow teams to react to defects quickly and make changes while implementation is still fresh.; ; Beyond the usual functional quality assurance, we have a lot of experience in performance testing (often coupled with zero downtime tests), security testing, data migration testing, operational testing, and chaos engineering / resiliency testing. Based on your non-functional requirements we could help you build the appropriate tests to help assure that your service is behaving as it should.; ; Finally, we like to ensure services and systems are highly observable and well monitored in order that any uncaught or operational issues can be detected in the live service.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Security testing
  • Security incident management
• Certified security testers: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: Our DAMO managed service capability delivers continuous service evolution, enhancement and improvement alongside traditional support services. Using cutting edge tooling and approaches, our engineering teams aim to make all your services “zero maintenance” over time, improving user experiences and significantly reducing support costs.; ; We are happy to support services that we have helped deliver on the cloud, via this service or via our Managed Cloud Services offering, also available in GCloud14.

Service scope

• Service constraints: This is a consultancy service intended to help buyers optimise their experience with cloud based infrastructure. ; ; Therefore our service is relatively free of constraints and is guided almost entirely by your needs.; ; Scope and duration to be agreed at time of engagement

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: We will work with you as part of the service to understand and agree SLAs.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Web chat
• Web chat support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support accessibility standard: None or don’t know
• How the web chat support is accessible: We will leverage your existing departmental web chat
• Web chat accessibility testing: We will leverage your existing departmental web chat and testing
• Support levels: Support is provided during service development during working hours by the delivery team as part of the overall DevOps approach to the engagement, with response times to be agreed during initial engagement. We are happy to explore any additional needs at the outset of the service.; ; Our DAMO managed service capability delivers continuous service evolution, enhancement and improvement alongside traditional support levels 1-3. Using cutting edge tooling and approaches, our engineering teams aim to make all your services “zero maintenance” over time, improving user experiences and significantly reducing support costs.; ; We will work with you as part of the service to understand your needs and plan and agree the scope of the support service you require, including costs. ; ; All accounts are supported by an account manager and are staffed with engineers with the appropriate skills and experience to suit your needs.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Thoughtworks is committed to helping address all aspects of social responsibility, including our industry’s carbon footprint and contribution to climate change. We have developed a responsible tech playbook which considers sustainability and environmental impact of tech solutions alongside other aspects of corporate responsibility (see https://www.thoughtworks.com/en-gb/about-us/social-change/responsible-tech-playbook; our Building Responsible Cloud Services GCloud offering). We are working in partnership with multiple clients on solutions in the greener and cleaner energy space, and of course we monitor and take steps to reduce our own carbon footprint in line with our carbon reduction plan. ; Our cloud services can help fight climate change by reducing the carbon impact of legacy (non-cloud) services, by optimising cloud services to reduce carbon impact, and by using the cloud to develop solutions whose purpose is to reduce carbon impact. Our Social Impact Leads will help us to shape a relevant and impactful social value offer for you, aligned to your requirements and scaled appropriately to fit with the scope and size of any engagement. We will provide a clear plan, agree success metrics, and report our activities and benefits against the relevant MAC sub-criteria.

  Covid-19 recovery

  The UK has faced a disruptive period as a result of the pandemic, and whilst we have adapted, there are ongoing health, economic and social impacts. Thoughtworks helped the NHS to stabilise the 111 service when it was under significant pressure in the early days of the pandemic, and we are committed to supporting our public services in targeted recovery plans in areas such as well-being, education and skills development, employment, economic inequality etc. Our Social Impact Leads will help us to shape a relevant and impactful social value offer for you, aligned to your requirements and scaled appropriately to fit with the scope and size of any engagement. We will provide a clear plan, agree success metrics, and report our activities and benefits against the relevant MAC sub-criteria.

  Tackling economic inequality

  Our past activities in this area have included; - Creating new jobs e.g. 20 jobs in the North East to support public sector clients; - Supporting training in disadvantaged areas e.g. sponsoring career changers on IT courses, mentoring, career talks, and interview training; - Providing work experience opportunities under contracts e.g. paid placements and internships; - Providing training to our supply chain to help them enter new markets and win business independent of Thoughtworks; ; Our Social Impact Leads will help us to shape a relevant and impactful social value offer for you, aligned to your requirements and scaled appropriately to fit with the scope and size of any engagement. We will provide a clear plan, agree success metrics, and report our activities and benefits against the relevant MAC sub-criteria.

  Equal opportunity

  Thoughtworks strongly believes in equal opportunities, inclusion, and the value of diversity. We have a large body of knowledge and training assets, as well as active communities and dedicated leaders in our business, who are in high demand to support clients in developing strategies to mirror Thoughtworks’ own success in building our diverse team. In past engagements we have offered social value programmes creating employment opportunities for those who face barriers to employment e.g. sponsoring 6 students from disadvantaged/minority backgrounds through university. Our Social Impact Leads will help us to shape a relevant and impactful social value offer for you, aligned to your requirements and scaled appropriately to fit with the scope and size of any engagement. We will provide a clear plan, agree success metrics, and report our activities and benefits against the relevant MAC sub-criteria.

  Wellbeing

  We recognise the huge range of factors that can impact physical and mental wellbeing and resilience, from diet, exercise and sleep quality to financial worries, psychological safety, work opportunities, and access to services – and often these intersect. Thoughtworks provides holistic support, wellbeing programmes, sign-posting and training to our own consultants in these and other areas, and can help you develop offerings either within your own organisation, or targeted towards specific communities. Our Social Impact Leads will help us to shape a relevant and impactful social value offer for you, aligned to your requirements and scaled appropriately to fit with the scope and size of any engagement. We will provide a clear plan, agree success metrics, and report our activities and benefits against the relevant MAC sub-criteria.

Pricing

• Price: £475 to £1,670 a unit
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bidteam@thoughtworks.com. Tell them what format you need. It will help if you say what assistive technology you use.