AGILE TECHNOLOGY SERVICES LTD

D365 Consultancy Services

ATS provide access to onsite or remote resources, consultancy, support or project-related services for the Microsoft 365 suite of capabilities including Azure, SharePoint, Power Platform including Power BI, Dynamics 365, Yammer and Teams. Clients benefit from our best practice, skills and experience optimising their own in-house team.

Features

• Access to a pool of highly skilled, trusted, experienced consultants
• Experts in Microsoft 365, SharePoint, Dynamics 365 (D365), and Teams
• Consultants’ time can be purchased by the day, week, month
• Consultants can be scheduled as and when required
• Creative Consultants include UX Consultants, UI & Creative Designers
• Business Consultants include Business Analysts
• Technical Consultants include Architects, Developers, Testers, Technical Analysts
• Partner with us for flexible scaling
• Security Cleared Resources Available

Benefits

• Access to a team of highly skilled, friendly, professional consultants
• Can be used to knowledge transfer/upskill a client's in-house team
• Consultants can work with clients to define business requirements
• Consultants can configure a client's solution or create bespoke code
• Any bespoke code/configuration will conform to Microsoft best practice
• Consultants can provide technical assistant to resolve support issues
• Consultancy services to find technical solutions to business issues
• Rapid mobilistion of resource
• DV and SC Cleared Resources available

£260 to £1,050 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at ccs@agiletechservices.co. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

439534908974230

Contact

Jonathon Webley
0330 135 8535
ccs@agiletechservices.co

Planning

• Planning service: Yes
• How the planning service works: ATS assist buyers in planning the implementation and roll-out of cloud hosting or software services by following a structured process which ensures a strong return on investment against clearly defined business outcomes.; ; Our process begins with Scoping which defines the vision, core business goals, the expected return on investment and the desired roadmap of change to be delivered. Scoping ensures the balance of scope, cost, quality and time are agreed with the buyer allowing expectations to be managed at the earliest phase.; ; Once the Scoping phase is complete, we commence the Discovery and Design phases; these enables us to gain a thorough understanding of the technical, aesthetic and cultural requirements for the solution, ensuring the overall design and implementation of the solution aligns to the identified business goals. These phases also allow us to align the delivery of the solution against the culture of the organisation and it business change maturity. The deliverables include at a minimum a high level solution design, low level solution design, deployment plans, migration plans, change and communication plans, training plans and most importantly a benefits realisation plan. The combined deliverables provide a clear and unambiguous set of activities to deliver a cloud based solution.
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with:
  • Microsoft Azure
  • Microsoft 365 SharePoint / OneDrive for Business
  • Microsoft 365 Yammer
  • Microsoft 365 Teams
  • Microsoft 365 Planner
  • Microsoft 365 Data Integration / Hybrid Configuration
  • Microsoft PowerApps and Power Automate
  • Microsoft Azure Integration Services
  • Microsoft Azure Data Services
  • Microsoft Dynamics 365 - D365

Training

• Training service provided: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: ATS has a proven track record of providing migration services to our customers. Typical examples involve migrating content from on-premise infrastructure to cloud services, for example migrating from SharePoint Server to Microsoft 365 or from on-prem applications to Azure IaaS or PaaS.; ; ATS can also assist with migration scenarios relating to third-party or custom solutions. Where an API exists we will develop custom migration tool sets to export your business data and import to cloud services such as SharePoint Online while preserving metadata, version history and timestamps.; ; Our migration strategy consists of a series of stages which appropriately analyses the requirements in order to design and execute a migration approach using the most appropriate toolset for the individual scenario.; We work with our clients to ensure there is as little disruption to the business as possible during a migration. We can offer a granular migration approach over a period of time, or alternatively an all-in-one migration which limits the disruption to a single weekend.; ; ATS has the skills to assist with your migration to the cloud, or between cloud services, using the most appropriate tools to meet your requirements.
• Setup or migration service is for specific cloud services: Yes
• List of supported services:
  • Microsoft Azure
  • Microsoft Dynamics 365 - D365
  • Microsoft Azure Data Services
  • Microsoft Azure Integration Services
  • Microsoft PowerApps and Power Automate
  • Microsoft 365 Planner
  • Microsoft 365 Teams
  • Microsoft 365 Yammer
  • Microsoft 365 SharePoint / OneDrive for Business

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: ATS offer Agile orientated test strategies for cloud architectures, migrations and deliveries. Our experienced test practitioners deliver a range of Quality Assurance and performance testing services, including: ; • Defining and establishing test strategy and policies. ; • Agile/Waterfall test strategy. ; • Test tooling and automation consultancy. ; • Agile transition. ; • Test process and method review

Security testing

• Security services: No

Ongoing support

• Ongoing support service: No

Service scope

• Service constraints: N/A

User support

• Email or online ticketing support: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: We apply the Agile Tech Services ‘Engagement Model’ which includes assigning a senior account director to each contract. The model ensures engagement is formally controlled and enables effective client outcomes service constraints like maintenance windows or the level of customisation allowed

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Agile Tech Services was founded with strong environmental principles and we have sought to continually improve our performance, with our carbon footprint per employee in our last report at around 28% of the average of equivalent office based businesses (Source: report from carbonfootprint.com). ; ; We actively strive and encourage our team-members to conserve water and energy usage, minimise waste, and promote environmentally responsible working practices throughout our business. We are committed to managing our Carbon footprint to reach Net Zero and will track our emissions and announce initiatives on publicly available report on our website annually. November 2023 version: https://www.agiletechservices.co/wp-content/uploads/2023/11/PPN-0621-Carbon-Reduction-Plan-Agile-11023.pdf. ; ; Initiatives include: ; • Energy reduction program – switch off policy, what runs, runs when needed only.; • Following Energy audit undertaken we have procured certified 100% renewable electricity contracts for our premises.; • Move to virtual meetings using Microsoft Teams.; • Where work circumstances allow, employees given options for flexible working model to; reduce office accommodation requirements.; • Install showering and changing facilities at our head office to encourage cycling to work; • Adopted a Cycle to work Scheme; • We have run an communications campaign to educate and drive awareness around; events such as World Environment Day.; • Incorporated a cloud first procurement strategy to reduce Scope 1 and 2 emissions; • Gain understanding of future impacts from commuting and working from home via a rolling employee survey and use this as an opportunity to decrease scope 3 emissions via employee engagement.

  Covid-19 recovery

  We have adapted our working practices since Covid-19 and have provided employment opportunities for people from sectors most heavily affected by the pandemic (e.g. leisure, tourism and retail) that have made redundancies; • We recruit via geographic targeted campaigns, to support and grow local employment.; • Where possible, hire passionate professionals from the surrounding community.; • Our consultants act as ambassadors at user groups, forums and events, positively promoting project goals through their own community interactions.; • We encourage continual community feedback to optimise employment opportunities.

  Tackling economic inequality

  Providing Employment Opportunities; • We recruit via geographic targeted campaigns, to support and grow local employment.; • Where possible, hire passionate professionals from the surrounding community.; • Our extensive network of associates contains the location and possible work radius of all technology categories within our community of consultants. We continually build, clean and maintain our data through our unique configuration and deployment of cutting-edge automation technology and AI; • Our consultants act as ambassadors at user groups, forums and events, positively promoting project goals through their own community interactions.; • Encourage continual community feedback to optimise employment opportunities.; ; Giving back to Local Communities; • We identify and support local charities, donation schemes and volunteering initiatives. Our employees are given 2 days paid leave per annum to pursue volunteering opportunities on local issues close to their hearts.; • Previous initiatives include volunteering with local schools, community sports clubs, and clean river campaigns.

  Equal opportunity

  We are committed to providing open and honest communication and a fair and diverse process in all of our business operations. We fully support the principle of equal opportunities and oppose all forms of unlawful or unfair discrimination. We will provide a diverse workforce by:; • Targeting under-represented groups for example women in technology through user groups, forums and events.; • Verify disability accessibility for interviews including: wheelchair access, sign Language interpreter, swapping written tests for verbal, or allowing increased time. ; • Ensure written adverts are free from hidden gender bias through using Gender Bias Decoder software.; • Follow written communication accessibility best practice, to be suitable for all including people with learning disabilities and autism.; • Conduct monitoring to ensure processes are fair, equitable and accessible, and to identify any significant under-representation.; • Use of AI skill matching technologies and assessments that focus solely on skill comparison to remove unconscious bias.; • Encourage continual feedback to strengthen our practices.; • Ensure our employees are kept up to date with industry diversity issues and new techniques to tackle these, implementing training and professional development programs, tailored to individual, team or community needs.

  Wellbeing

  We are committed to providing open and honest communication and a fair process in all of our business operations.; ; Agile Tech Services works to ensure an open, non-judgemental and supportive working environment where all are confident talking about mental and physical health issues and concerns.; We provides our employees with a health package through Vitality, which includes private medical health cover, incentivised physical fitness programmes and professional Mental Health services such as counselling and guidance.; We review our staff on a frequent basis through informal measures and formal annual review to check our measures meet with expectations. We also have an anonymised reporting route for individuals to raise concerns (whistle-blowing), or areas they would like to see improvement from the company or its officials and management in the future.

Pricing

• Price: £260 to £1,050 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at ccs@agiletechservices.co. Tell them what format you need. It will help if you say what assistive technology you use.