CONJURE LTD

Digital Platform Development for Health

Develop & launch user-centric digital products: We combine design thinking, agile development, and multi-platform expertise to deliver innovative solutions that drive user engagement and business success.

Features

• Implement agile development methodologies for faster iteration
• Foster cross-functional product teams for seamless collaboration
• Develop for web, mobile, based on your project needs
• Automate DevOps processes & implement CI/CD pipelines
• Ensure continuous integration & delivery for rapid product updates
• Integrate APIs & manage data securely for optimal functionality
• Design user interfaces (UI) & user experiences (UX) for usability
• Integrate security & compliance features to meet industry standards
• Provide product launch & marketing support for successful rollout
• Monitor performance & gather analytics for data-driven optimisation

Benefits

• Achieve faster time to market with agile development approach
• Minimise development costs through efficient & focused processes
• Deliver scalable & secure solutions that adapt to your needs
• Continuously improve product quality with iterative development
• Leverage data-driven insights to optimise product features
• Enhance user retention with engaging & valuable product experiences
• Streamline user onboarding processes for quicker product adoption
• Demonstrate measurable return on investment (ROI) & business value
• Create frictionless user experiences for seamless interaction
• Adapt your business to market changes through agile development

£400.00 to £1,800.00 a user a day

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at chris.connell@conjure.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

444347245252673

Contact

Chris Connell
+44 (0)20 7403 5778
chris.connell@conjure.co.uk

Planning

• Planning service: Yes
• How the planning service works: We offer a comprehensive planning service that lays a strong foundation for high-quality digital product development. Here's how we ensure a successful outcome:; ; Collaborative Discovery: Through workshops, we define project goals, user needs, and a feasible scope – all aligned with your mission.; ; User-Centric Design: We prioritise accessibility and utilise rapid prototyping to ensure the product truly serves the user.; ; Agile Development & Communication: Dedicated project managers and transparent reporting keep you informed and involved throughout the process.; ; This comprehensive approach ensures successful implementation and delivers tangible results for the end users.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: Our training approach focuses on clear, user-centric learning experiences. We begin by tailoring training materials and delivery methods to your specific needs. This might involve a combination of:; ; Interactive Workshops: We conduct engaging workshops that introduce your team to the product's functionalities, best practices, and key workflows. These sessions can be customised to cater to different learning styles and departmental roles.; ; On-Demand Resources: We can provide comprehensive user guides, video tutorials, and quick reference guides that offer ongoing support and allow for self-paced learning.; ; Targeted Support: We offer additional options such as one-on-one coaching or dedicated support channels to address specific questions or challenges your team encounters during the initial product adoption phase.; ; By prioritising user understanding and offering a variety of training resources, we ensure a smooth transition for your team, empowering them to fully leverage the power of your new digital product and achieve the desired outcomes for your organisation.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: We ensure a seamless transition for clients adopting our products and services. We prioritise minimal disruption and user confidence throughout the process. ; ; Secure Data Migration: Our experienced team handles your data migration with the utmost care. We employ best practices and encryption to ensure the integrity and confidentiality of your sensitive information.; ; User Onboarding and Training: We create user accounts and provide comprehensive training tailored to your team's needs. This can include interactive workshops, on-demand resources, and dedicated support channels, ensuring all users feel comfortable with the new system.; ; Seamless System Integration: We integrate your new digital product with existing systems to guarantee smooth data exchange and optimal functionality. Rigorous testing procedures ensure a bug-free launch and a positive user experience.; ; This comprehensive approach minimises disruption, fosters user adoption, and guarantees a successful launch for your digital product.
• Setup or migration service is for specific cloud services: Yes
• List of supported services:
  • Firebase
  • Google Cloud Platform (GCP)
  • Amazon Web Services (AWS)
  • Microsoft Azure

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: We ensure our products and service meet the highest standards:; ; Rigorous Testing: Multi-layered testing throughout development ensures flawless function, seamless integration, and accessibility.; ; User-Centric Design: We actively gather and integrate user feedback during design and development for a product that truly meets user needs.; ; Secure Development: Industry-leading practices protect data and mitigate vulnerabilities through secure coding and ongoing monitoring.; ; Clear Documentation: User manuals, technical docs, and API references empower your team and streamline future maintenance.; ; This commitment guarantees high-quality, user-friendly, and secure digital products for our clients.

Security testing

• Security services: Yes
• Security services type:
  • Security testing
  • Security incident management
  • Security audit services
• Certified security testers: Yes
• Security testing certifications: CREST

Ongoing support

• Ongoing support service: Yes
• Types of service supported: Hosting or software provided by your organisation
• How the support service works: Our commitment extends beyond initial delivery to ensure long-term success. We offer comprehensive ongoing support packages tailored to our clients' specific needs. ; ; Technical Assistance: Our support team provides prompt and expert assistance to address any technical issues your team encounters. This ensures smooth operation and minimises downtime.; ; User Support: We offer multiple channels for user inquiries, including a knowledge base, online ticketing system, and phone support for critical issues. Our team will efficiently resolve user questions and concerns, fostering user adoption and overall satisfaction.; ; Product Updates and Enhancements: We continuously improve the product through regular updates and feature enhancements. These updates address evolving user needs, incorporate security patches, and maintain compatibility with the latest technologies.; ; Performance Monitoring and Reporting: We proactively monitor the product's performance and generate regular reports that identify potential issues and opportunities for optimisation. This ensures the product continues to deliver value and meet evolving user needs.

Service scope

• Service constraints: Project Scope: Clearly define project scope upfront to manage expectations. Additional features outside the initial scope may require further negotiation.; ; Data Security: Data ownership and security protocols will be established in collaboration with the client to comply with relevant regulations.; ; Remote Support: Our primary support model is remote, leveraging online collaboration tools and communication channels. On-site support may be available upon request and negotiation.; ; Third-Party Integrations: Integration with specific third-party software or platforms may require compatibility assessments and potential additional costs.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: We provide a tailored Service Level Agreement to meet our client's needs. Typically we aim to respond to all critical issues outside of business hours (9am - 5pm Monday to Friday) as quickly as possible. During business hours, you can expect a prompt response to all support inquiries.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: Support levels will be defined in a Service Level Agreement. Critical issues will be responded to 24/7 whilst medium and low priority issues will be handled during working hours (9am - 5pm Monday to Friday).

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Staff screening not performed
• Government security clearance: None

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: BSI Group
• ISO/IEC 27001 accreditation date: 03/03/2023
• What the ISO/IEC 27001 doesn’t cover: All clauses of the Standard apply to Conjure with the exception of the following Annex A Exclusions: A.09.4.4 Use of privileged utility programs; A.11.1.6 Delivery and loading areas; A.14.2.3 Technical review of applications after operating platform changes; A.14.2.4 Restrictions on changes to software packages; A.14.2.7 Outsourced development
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  We are committed to fighting climate change through practices that reduce our environmental footprint.; ; Sustainable Commute: We encourage eco-friendly transportation by offering remote work options and having a bicycle-friendly office environment.; ; Energy-Efficient Buildings: We prioritise energy conservation in our office through measures like LED lighting, smart thermostats, and efficient appliances. Additionally, we only use renewable sources of energy. ; ; Green Practices: We minimise our environmental impact through paperless workflows, cloud-based document storage, and responsible waste management practices.

  Equal opportunity

  We're a firm believer in fostering a diverse and inclusive workplace. We actively recruit talent based on skills and experience, regardless of race, ethnicity, gender, sexual orientation, disability, age, or religion. We implement fair hiring practices and provide equal opportunities for career development and advancement within our business.

  Wellbeing

  We prioritise employee well-being through a comprehensive approach that addresses career development, team building, and overall well-being.; ; Clear Career Paths: We provide transparent career progression opportunities with defined goals and development plans. This empowers employees to take ownership of their careers and chart their desired course within the business.; ; Learning & Development: We offer ongoing learning opportunities through workshops, conferences, and online resources. This allows employees to stay current with industry trends and develop new skills relevant to their career aspirations.; ; Team Socials & Events: We foster a positive and collaborative work environment through regular team-building activities, social events, team lunches and informal gatherings. This promotes strong relationships, strengthens communication, and boosts overall morale.; ; Open Communication: We encourage open communication and feedback through regular check-ins, team meetings, and a quarterly employee forum. This allows employees to voice their concerns, ideas, and suggestions, fostering a culture of trust and psychological safety.; ; Flexible Work Arrangements: We offer flexible work arrangements, including remote work options, to promote a healthy work-life balance. This allows employees to manage personal commitments and maintain a sense of well-being outside of work.; ; Benefits and Wellness Programs: We provide a comprehensive benefits package that includes a medical cash plan, paid time off, and access to employee assistance programs.; ; By prioritising these initiatives, we cultivate a supportive and motivating work environment where employees feel valued, engaged, and empowered to thrive both personally and professionally.

Pricing

• Price: £400.00 to £1,800.00 a user a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at chris.connell@conjure.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.