Scrumconnect

Digital, Data and Technology (DDaT) Transformation

Transform your business with our Digital, Data, and Technology services. We provide comprehensive strategies and solutions that enhance efficiency, improve decision-making, and ensure competitive advantage through technological innovation.

Features

• Tailored digital strategies prioritize growth, align with goals
• Advanced data architectures enhance analytics, decision-making capabilities.
• Integrates latest technologies like AI, IoT for efficiency.
• Automates processes, reduces errors, increases operational efficiency.
• Cloud migrations reduce infrastructure costs, improve data accessibility.
• Comprehensive stakeholder engagement ensures smooth change implementation.
• Continuous monitoring, management fortify system reliability, performance.
• Service and capability mapping, Pain points, Cost benefit analysis
• Continuous delivery with automated testing and deployment to the Cloud
• End-to- end Cloud based service compliant with GDS standards

Benefits

• Robust, production-ready software that meets acceptance criteria
• Service accomplished in delivering to Digital by Default standards
• Facilitates management, technical and analysis requirements to enable digital transformation
• Enables digital transformation in line with Government requirements
• Flexible commercial model including T&M, deliverables and outcome based
• Mechanisms to respond to quantitative and qualitative feedback and metrics
• Short feedback loops enabling rapid changes to the service development
• Upskilling and transfer of digital transformation skills to in-house services
• wift deployment of teams and resources to multiple UK sites
• An understanding of your business capability needs and key benefits

£250 a person a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@scrumconnect.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

444916043466584

Contact

Praveen Karadiguddi
07896206904
sales@scrumconnect.com

Planning

• Planning service: Yes
• How the planning service works: The planning phase for DDaT Transformation begins with a comprehensive evaluation of your existing digital infrastructure and business processes to identify technological gaps and opportunities for enhancement. This involves analyzing current data management practices, software systems, and technology usage to align with strategic business goals. Stakeholder interviews and workshops are conducted to ensure all business requirements are captured and prioritized. A detailed implementation roadmap is then developed, outlining project phases, key milestones, resource allocation, and timelines. This roadmap includes specifics on system integrations, data migration strategies, and risk management plans to ensure a smooth transition. The planning phase sets a solid foundation for the transformation project, facilitating a structured approach to integrating new technologies and processes.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: Training is an integral part of our DDaT Transformation services, designed to empower your team to effectively use the new systems and technologies. We provide customized training sessions that cover operational procedures, system management, and best practices for data security. Training modules are tailored to various user levels within the organization, from technical staff to end-users. Additionally, we offer ongoing workshops and support to address emerging challenges and introduce new features. This training ensures that all users are competent and confident in managing the transformed digital landscape, fostering a culture of innovation and continuous improvement within the organization.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: During the setup phase, we establish the necessary technological infrastructure to support your digital transformation. This includes the configuration of new software platforms, integration of cloud-based solutions, and setup of advanced data analytics tools. The migration process involves the careful transfer of existing data and applications to new systems, ensuring compatibility and integrity. We utilize automated tools to streamline data migration, minimize downtime, and reduce the risk of data loss. Robust testing protocols are established to validate data integrity and system functionality before going live. This phase ensures that the new digital environment is fully prepared and optimized for operational success.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Quality assurance in DDaT Transformation is crucial to ensure the reliability and efficiency of new systems. Our QA process involves rigorous testing at every stage of the implementation, including automated and manual testing of new software solutions, data validation, and performance assessments. We conduct stress tests and security audits to identify vulnerabilities and ensure compliance with industry standards. Continuous monitoring systems are set up to detect and resolve issues in real-time. This comprehensive QA approach guarantees that the digital transformation not only meets the predefined requirements but also delivers a robust platform capable of supporting future business needs.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Security testing
  • Security incident management
• Certified security testers: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: Public sector organisations with live service offerings in the cloud may need help with keeping a resilient, feature-rich security accredited digital service in production on cloud-based infrastructure, to Digital by Default service standards.; They will need to respond to change based on continually evolving user needs and policy changes, and will need a partner experienced in the running and operation of services designed, built and deployed for continuous improvement. Our user-centred approach with robust testing, metrics and live service monitoring will help you to serve the needs of your users and meet key performance indicators for the service. We can take full responsibility for your digital products and services in the cloud as a managed service.; ; Operational support takes the form of pro-active monitoring to help monitor system performance, optimise the code and ensure the service remains secure. Build, run & operate provides office hours level three support to the Live service. We can also provide a full 24/7 Support offering with a help desk if required

Service scope

• Service constraints: N/A

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: SLA Agreed with the client
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AAA
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Yes, at an extra cost
• Web chat support availability: 9 to 5 (UK time), 7 days a week
• Web chat support accessibility standard: WCAG 2.1 AAA
• Web chat accessibility testing: N/A
• Support levels: Our support levels include onsite, email and telephone assistance for incident logging and end-user support/service requests. Our projects typically employ an account management structure as as part of our delivery, support and quality assurance processes.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Social Value; ; Fighting climate change; Covid-19 recovery; Tackling economic inequality; Equal opportunity; Wellbeing; Fighting climate change; ; We are committed to further reducing our carbon footprint aiming to be carbon neutral by 2050, in line with the Climate Change Act 2008. Work from home; Our team are predominantly home based providing a reduction in emissions linked to travelling to and heating or powering the premises. IT Infrastructure: Scrumconnect has no on-premise server infrastructure with all our services being cloud based with AWS. AWS will be powered by 100% renewable energy by 2025. Cycle to work scheme: To reduce the carbon footprint of employees travelling to the premises we have an established cycle to work incentive.

  Covid-19 recovery

  Scrumconnect are committed to providing tangible community benefits for the public sector and driving social change through programs recognised for delivering results for underrepresented and disadvantaged groups. Scrumconnect Cloud has recently launched Scrumconnect Academy, which aims to provide free training and mentorship to retrain people from industries affected by Covid19 to become cloud native experts (Candidates recently made redundant, unemployed individuals with outdated skills, disadvantaged youths, veterans and military spouses and disabled people). Scrumconnect Academy will aim to tackle the misrepresentation of women (make up 26% of tech roles) and Black, Asian or minority ethnic backgrounds (make up 15.2% of tech roles) by focusing recruitment on these underrepresented groups. Additionally, Scrumconnect run 'Get Certified Challenges' periodically where we organised free bootcamps and training materials with AWS to fund exams for those affected by Covid19.

  Tackling economic inequality

  We’ll Provide training/employment opportunities, for those facing barriers to employment and/or are from deprived areas through our various partnership organisations like Diversifying groups, Jobs With pride Support digital literacy through skills development/qualifications attainment/job creation initiatives e.g. 2x starters this month via T-Level apprenticeship program Address skills shortages in high-growth sectors (Tech/Digital/Data); providing educational advice/career development/job opportunities by volunteering and sponsored events

  Equal opportunity

  We will: Ensure equitable treatment of employers, contractors and the communities integral to our value chain by implementing fair employment and equal pay practices Offer high-quality training and job creation initiatives specifically designed to empower individuals who face barriers to employment or come from deprived areas. Example: We welcomed two new starters via Disability Rights UK and in the past year we've seen more than 25% of our new hires originating from ethnic minority backgrounds via Diversifying groups Establish an inclusive work environment aided by our transparent HR policies that apply consistently from the recruitment process through promotion and compensation, benefiting both contractors and employees. Support digital literacy by actively promoting skills development, facilitating qualifications attainment, and launching initiatives that generate employment opportunities

  Wellbeing

  We have a certified mental health and wellness coach within Scrumconnect. We follow our commitment towards the 6 standards of Mental Health and ensure that our contractors/employees/Communities follow the same. We do a half yearly survey of staff engagement and bring in new policies/address needs based on the feedback. We conduct specific initiatives to promote healthy work environments. For e.g.: In times of COVID when people are connected remotely activities like virtual coffee mornings and community forums We have a well defined charter defining roles and responsibilities, job descriptions, work hours, flexible working options provided to every personnel as part of their onboarding process . Employee charter specific for this opportunity will be shared to clients prior to the start of the engagement.

Pricing

• Price: £250 a person a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@scrumconnect.com. Tell them what format you need. It will help if you say what assistive technology you use.