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MAKECLOUD LIMITED

AWS Cost Management & FinOps

Our AWS cost management and FinOps services help organisations control cloud spend, optimise service usage, and ensure efficient, value-driven technology investment. Using proven FinOps principles, advanced tooling, and DevOps expertise, we analyse, track, and manage AWS costs across environments.

Features

  • Access to AWS certified engineers and senior cloud consultants.
  • Proactive monitoring and alerting across your full AWS infrastructure.
  • Centralised management of AWS resources and configurations.
  • AWS cost optimisation, cost management and cost-reduction recommendations.
  • 24/7 incident detection and AWS operational oversight.
  • Regular AWS security assessments and compliance checks.
  • Performance tuning for critical applications and AWS infrastructure.
  • AWS support tailored to changing business requirements.

Benefits

  • Reduces operational burden and frees internal teams.
  • Enhances AWS security with continual monitoring and compliance checks.
  • Improves system reliability through proactive oversight.
  • Lowers AWS costs through structured optimisation and usage management.
  • Minimises downtime with rapid issue detection and response.
  • Strengthens resilience through managed backups and recovery planning.
  • Provides clear visibility with regular AWS service reporting.
  • Supports business growth with scalable AWS management capability.

Pricing

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at hello@makecloud.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

4 4 5 5 9 1 7 6 4 9 6 8 0 9 6

Contact

MAKECLOUD LIMITED Philip Wigg
Telephone: 020 3637 8933
Email: hello@makecloud.com

About your service

Service categories

Cloud Support Services

Cloud Financial Management Services

  • FinOps Services

Service scope

Service constraints
Cloud Support Services are available Monday–Friday, 09:00–17:00, with out-of-hours support subject to agreement. Service delivery, timelines, and outcomes are dependent on the agreed scope of work, customer-provided access, and environment readiness. Any work outside the defined scope may require separate agreement.

User support

Email or online ticketing support
Yes
Support response times
Email and online tickets are responded to promptly during standard business hours: 09:00–17:00, Monday to Friday. Projects are monitored over weekends, although response times may vary outside standard hours.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.2 AA
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
MakeCloud provides a dedicated account team, formed of certified Engineers and Senior Cloud Consultants.

Level 1 (L1) Support: Available via telephone and email for general queries and basic assistance.

Level 2 (L2) Support: Delivered via telephone to help understand issues and identify appropriate actions.

Level 3 (L3) Support: Available on request, including face-to-face engagement, to assist with complex or escalated issues. L3 support is billed at our standard day rates, as detailed in our rate card.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Security Clearance (SC)

Pricing

Discount for educational organisations
Yes

Architecture roles

Network architect
Role level UK Rate Offshore Rate
Associate network architect £810.00
Network architect £1,030.00
Lead network architect £1,570.00
Technical architect
Role level UK Rate Offshore Rate
Associate technical architect £810.00
Technical architect £900.00
Senior technical architect £1,030.00
Lead technical architect £1,290.00
Principal technical architect £1,570.00

Software development roles

Development operations (DevOps) engineer
Role level UK Rate Offshore Rate
Apprentice DevOps engineer £500.00
Junior DevOps engineer £650.00
DevOps engineer £725.00
Senior DevOps engineer £810.00
Senior DevOps engineer - management £925.00
Lead DevOps engineer £1,050.00
Lead DevOps engineer - management £1,150.00
Principal DevOps engineer £1,250.00
Principal DevOps engineer - management £1,360.00

Non-mandatory Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2022 certification
No
ISO 9001 certification
No
Quality management systems (QMS)
Yes
CSA STAR certification
No
PCI certification
No
Cyber essentials
No
Cyber Essentials Alternative
In relation to the services you do not have a current and valid Cyber Essentials certificate which has been awarded by one of the government approved Cyber Essentials accreditation bodies but you are working towards gaining it, and will be in a position to confirm that you have been awarded a current and valid Cyber Essentials certificate by one of the government approved accreditation bodies within 12 months of the date of award.
Cyber essentials plus
No
Cyber Essentials Alternative
In relation to the services you do not have a current and valid Cyber Essentials Plus certificate which has been awarded by one of the government approved Cyber Essentials accreditation bodies but you are working towards gaining it, and will be in a position to confirm that you have been awarded a current and valid Cyber Essentials Plus certificate by one of the government approved accreditation bodies within 12 months of the date of award.
Other security certifications
No

Social value

Section B - Commitment for Future: Delivery
  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at hello@makecloud.com. Tell them what format you need. It will help if you say what assistive technology you use.