Enfuse Group

Higher Education - Enhanced Colleague Experience

Our Enhanced Colleague Experience service, designed specifically for the Higher Education sector, aims to address the unique challenges and opportunities faced by academic and professional services staff. By prioritising wellbeing, professional development, and collaboration, we foster a supportive and enriching work environment that empowers colleagues to thrive.

Features

• Comprehensive assessment of current colleague experience processes and technologies.
• User centric solutions designed to address sector specific challenges.
• Customised digital transformation roadmap aligned with institutional goals and values.
• Implementation of digital platforms to enable seamless communication and collaboration.
• Development of flexible work arrangements and remote working solutions.
• Provision of mental health and wellbeing support services.
• Establishment of recognition and rewards programmes to celebrate colleague achievements.
• Creation of mentorship/coaching programmes to promote career growth and development.

Benefits

• Increased colleague satisfaction leading to higher productivity and retention rates.
• Enhanced talent attraction and recruitment through a positive workplace reputation.
• Improved collaboration and teamwork resulting in innovative solutions and outcomes.
• Strengthened institutional culture built on trust, respect, and inclusivity.
• Reduced burnout and absenteeism through proactive support.
• Alignment of colleague development initiatives with institutional goals and priorities.
• Cultivation of a diverse and inclusive work environment.

£550 to £2,200 a unit a day

Service documents

• Pricing document

  ODP

• Skills Framework for the Information Age rate card

  ODP

• Service definition document

  ODP

• Terms and conditions

  ODT

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bids@enfusegroup.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

446453877005764

Contact

Graeme Curwen
07584 568968
bids@enfusegroup.com

Planning

• Planning service: Yes
• How the planning service works: We work with you to ensure the implementation of any cloud or software services is a collaborative process. A detailed plan or roadmap is defined with you which clearly outlines the steps taken to achieve the target outcome. This can include exploring the different options and working with internal teams to develop requirements, validating these with users and research as well as prioritising those with the biggest risks and assumptions. ; Our planning services can include business analysis, project management, change management, solution design and/or security architecture that are focused on meeting user and business needs. We work flexibly - either in blended teams with your people or providing full teams to deliver the service - depending on your needs.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: We provide expert practitioners to work in with your cloud teams, helping you to build capability and become self-sufficient. We work with you to increase your inhouse capability by providing expert resources who are focused on solely increasing the performance of your cloud/technology teams. This includes functional, technical, process, analysis. Our Training services include course and content design and development, delivery, and on-going support. We also provide training more informally as a value-added service to our clients through the running of workshops, lunch & learns, and upskilling of your teams.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: We provide quality assurance via our Cloud Risk Assessment. Through analysis, definition, refinement and recommendations we can assess and advise on how best to proceed with use of the Cloud in line with the business environment. By providing an additional level of governance and assurance on cloud services (As-is or To-Be) we can provide a level of guidance to reduce impact, consequence and risk overall.

Security testing

• Security services: No

Ongoing support

• Ongoing support service: No

Service scope

• Service constraints: We have a flexible approach which we tailor to buyers

User support

• Email or online ticketing support: No
• Phone support: No
• Web chat support: No
• Support levels: We will provide an account manager to ensure all services are provided to both your and our own high standards. Further support capability is determined by the exact service in question. The cost of all support is always detailed the agreement for the work.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Equal opportunity

  Fighting climate change

  Enfuse is a socially responsible organisation which has a number of initiatives and proactive actions in place to fight climate change including recording and reducing our carbon footprint. We have an internal Sustainability Huddle who educate us on best practice in addition to us using Giki Zero to monitor both company and individual carbon footprint. We are also applying to become BCorp to help us with our strategic direction in this area.

  Equal opportunity

  Enfuse are fully committed to DE&I initiatives to make not only our organisation a better place, but also that of society around us. We are proud members of Powered by Diversity and Lead5050, completing a full audit with both companies recently to review our status and create meaningful plans to further improve our offering. We have an internal DE&I Huddle who help to educate us to become better allies to our colleagues and clients and we are proud to have created a culture that 100% of our team says feels psychologically safe. Our policies within our company handbook are award winning for their level of inclusivity and we share best practice on this with other organisations. ; ; We recognise the importance of creating a diverse team at Enfuse, so have careful measures in place to attract candidates from a wide range of backgrounds. We have mechanisms in place to ensure our recruitment process is completely accessible and provide regular training to our recruitment team to continue to align them to our DE&I policies. Our graduate scheme and summer internships are in place to help attract students from different socio-economic backgrounds and we regularly attend recruitment events and fairs outside of London to meet new people.

Pricing

• Price: £550 to £2,200 a unit a day
• Discount for educational organisations: No

Service documents

• Pricing document

  ODP

• Skills Framework for the Information Age rate card

  ODP

• Service definition document

  ODP

• Terms and conditions

  ODT

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bids@enfusegroup.com. Tell them what format you need. It will help if you say what assistive technology you use.