ONEPOINT CONSULTING LIMITED
AI Training to improve Citizen services
Specialised AI training for operational excellence. We deliver tailored courses from basic to super-user levels, covering AI troubleshooting and platform optimisation. Leveraging our strong cloud workforce, we provide hands-on skills transfer, ensuring public sector teams safely manage, maintain, and optimise AI-driven cloud services and search-based workflows.
Features
- Tiered Learning: AI-training paths for Basic, Power, and Super-User levels.
- AI Operations: Skills transfer for day-to-day management of cloud-AI services.
- Troubleshooting Mastery: Advanced skills to identify and remediate AI-specific technical-issues.
- Performance Optimisation: Training to maximise AI-service-functionality and cost-efficiency.
- Prompt Engineering: Specialised modules on high-quality-prompt-design for accurate results.
- RAG Operations: Training on managing Retrieval-Augmented-Generation and vector-data-sources.
- Hands-on Labs: Practical sandbox-environments for testing AI-models and integrations.
- Data Readiness: Training on preparing and auditing datasets for AI-ready-cloud.
- Chatbot Management: Skills for maintaining and updating conversational AI-service-interfaces.
- Customised Curriculum: Tailored content matching specific Buyer cloud-AI-architecture and goals.
Benefits
- Operational Autonomy: Empower teams to manage AI-services without external-reliance.
- Reduced Downtime: Faster incident-resolution through advanced AI-specific troubleshooting-skills.
- Optimised ROI: Extract maximum-value through expert platform-optimisation and tuning.
- Enhanced Accuracy: Improve AI-outputs via expert-led prompt and data-training.
- Capability Uplift: Bridge the internal digital-skills-gap in the workforce.
- Informed Oversight: Improve decision-making with deeper understanding of AI-service-outputs.
- Accelerated Adoption: Shorten AI-implementation-timelines through rapid staff-enablement-programs.
- Strategic Alignment: Ensure AI-usage aligns with departmental digital-transformation-goals.
- Future-Proofing: Prepare the workforce for evolving cloud-AI-technologies and standards.
- Expert Partnership: Access specialised-knowledge from our award-winning cloud-expert-workforce.
Architecture roles
Business architect
| £1,045.00 |
£475.00 |
| £1,395.00 |
£630.00 |
| £1,570.00 |
£735.00 |
| £1,745.00 |
£800.00 |
Data architect
| £1,395.00 |
£630.00 |
| £1,570.00 |
£735.00 |
| £1,890.00 |
£870.00 |
Enterprise architect
| £1,395.00 |
£630.00 |
| £1,570.00 |
£735.00 |
| £1,745.00 |
£800.00 |
| £1,890.00 |
£870.00 |
Network architect
| £1,220.00 |
£535.00 |
| £1,395.00 |
£630.00 |
| £1,570.00 |
£735.00 |
Security architect
| £1,395.00 |
£630.00 |
| £1,570.00 |
£735.00 |
| £1,890.00 |
£870.00 |
Solution architect
| £1,220.00 |
£535.00 |
| £1,395.00 |
£630.00 |
| £1,570.00 |
£735.00 |
| £1,745.00 |
£800.00 |
| £1,890.00 |
£870.00 |
Technical architect
| £1,220.00 |
£535.00 |
| £1,395.00 |
£630.00 |
| £1,570.00 |
£735.00 |
| £1,745.00 |
£800.00 |
| £1,890.00 |
£870.00 |
Chief digital and data roles
Chief data officer
| £1,890.00 |
£870.00 |
Chief information security officer
| £1,890.00 |
£870.00 |
Chief technology officer
| £1,890.00 |
£870.00 |
Cyber security roles
Cyber security audit and assurance
| £1,540.00 |
£715.00 |
| £1,705.00 |
£780.00 |
Cyber security governance and risk management
| £1,370.00 |
£615.00 |
| £1,540.00 |
£715.00 |
| £1,705.00 |
£780.00 |
Cyber security monitoring
| £1,370.00 |
£615.00 |
| £1,540.00 |
£715.00 |
| £1,705.00 |
£780.00 |
Cyber security incident response
| £1,370.00 |
£615.00 |
| £1,540.00 |
£715.00 |
| £1,705.00 |
£780.00 |
Cyber security vulnerability management
| £1,370.00 |
£615.00 |
| £1,540.00 |
£715.00 |
| £1,705.00 |
£780.00 |
Cyber security digital forensics
| £1,370.00 |
£615.00 |
| £1,540.00 |
£715.00 |
| £1,705.00 |
£780.00 |
Cyber security testing
| £1,370.00 |
£615.00 |
| £1,540.00 |
£715.00 |
| £1,705.00 |
£780.00 |
Cyber security secure design
| £1,370.00 |
£615.00 |
| £1,540.00 |
£715.00 |
| £1,705.00 |
£780.00 |
Data roles
Analytics engineer
| £690.00 |
£285.00 |
| £990.00 |
£455.00 |
| £1,135.00 |
£510.00 |
| £1,275.00 |
£565.00 |
| £1,420.00 |
£630.00 |
Data analyst
| £990.00 |
£455.00 |
| £1,135.00 |
£510.00 |
| £1,275.00 |
£565.00 |
| £1,420.00 |
£630.00 |
Data engineer
| £990.00 |
£455.00 |
| £1,135.00 |
£510.00 |
| £1,275.00 |
£565.00 |
| £1,420.00 |
£630.00 |
Data ethicist
| £1,275.00 |
£565.00 |
| £1,420.00 |
£630.00 |
Data governance manager
| £1,135.00 |
£510.00 |
| £1,275.00 |
£565.00 |
| £1,420.00 |
£630.00 |
Data scientist
| £690.00 |
£285.00 |
| £780.00 |
£370.00 |
| £990.00 |
£455.00 |
| £1,135.00 |
£510.00 |
| £1,275.00 |
£565.00 |
| £1,420.00 |
£630.00 |
Machine learning engineer
| £1,275.00 |
£565.00 |
| £1,420.00 |
£630.00 |
Performance analyst
| £780.00 |
£370.00 |
| £990.00 |
£455.00 |
| £1,135.00 |
£510.00 |
| £1,275.00 |
£565.00 |
| £1,420.00 |
£630.00 |
IT operations roles
Application operations engineer
| £695.00 |
£285.00 |
| £855.00 |
£355.00 |
| £985.00 |
£410.00 |
| £1,180.00 |
£475.00 |
| £1,315.00 |
£535.00 |
Business relationship manager
| £855.00 |
£355.00 |
| £985.00 |
£410.00 |
| £1,180.00 |
£475.00 |
Change and release manager
| £695.00 |
£285.00 |
| £855.00 |
£355.00 |
| £985.00 |
£410.00 |
Command and control centre manager
| £855.00 |
£355.00 |
| £985.00 |
£410.00 |
| £1,180.00 |
£475.00 |
| £1,315.00 |
£535.00 |
End user computing engineer
| £695.00 |
£285.00 |
| £855.00 |
£355.00 |
| £985.00 |
£410.00 |
| £1,180.00 |
£475.00 |
| £1,315.00 |
£535.00 |
IT service manager
| £695.00 |
£285.00 |
| £855.00 |
£355.00 |
| £985.00 |
£410.00 |
| £1,180.00 |
£475.00 |
Incident manager
| £855.00 |
£355.00 |
| £985.00 |
£410.00 |
Infrastructure engineer
| £695.00 |
£285.00 |
| £855.00 |
£355.00 |
| £985.00 |
£410.00 |
| £1,180.00 |
£475.00 |
| £1,315.00 |
£535.00 |
Infrastructure operations engineer
| £695.00 |
£285.00 |
| £855.00 |
£355.00 |
| £985.00 |
£410.00 |
| £1,180.00 |
£475.00 |
| £1,315.00 |
£535.00 |
Problem manager
| £695.00 |
£285.00 |
| £855.00 |
£355.00 |
Service desk manager
| £695.00 |
£285.00 |
| £855.00 |
£355.00 |
| £985.00 |
£410.00 |
| £1,180.00 |
£475.00 |
Service transition manager
| £695.00 |
£285.00 |
| £855.00 |
£355.00 |
| £985.00 |
£410.00 |
| £1,180.00 |
£475.00 |
Product and delivery roles
Business analyst
| £675.00 |
£280.00 |
| £750.00 |
£340.00 |
| £920.00 |
£425.00 |
| £1,065.00 |
£510.00 |
| £1,275.00 |
£565.00 |
| £1,420.00 |
£630.00 |
Delivery manager
| £920.00 |
£425.00 |
| £1,065.00 |
£510.00 |
| £1,275.00 |
£565.00 |
| £1,420.00 |
£630.00 |
Digital portfolio manager
| £920.00 |
£425.00 |
| £1,065.00 |
£510.00 |
| £1,275.00 |
£565.00 |
| £1,420.00 |
£630.00 |
Product manager
| £920.00 |
£425.00 |
| £1,065.00 |
£510.00 |
| £1,275.00 |
£565.00 |
| £1,420.00 |
£630.00 |
| £1,550.00 |
£695.00 |
Programme delivery manager
| £1,275.00 |
£565.00 |
Service owner
| £1,275.00 |
£565.00 |
Quality assurance testing (QAT) roles
Quality assurance testing (QAT) analyst
| £695.00 |
£285.00 |
| £855.00 |
£355.00 |
| £985.00 |
£410.00 |
| £1,180.00 |
£475.00 |
Test engineer
| £695.00 |
£285.00 |
| £855.00 |
£355.00 |
| £985.00 |
£410.00 |
| £1,180.00 |
£475.00 |
Test manager
| £1,180.00 |
£475.00 |
| £1,315.00 |
£535.00 |
Software development roles
Development operations (DevOps) engineer
| £600.00 |
£250.00 |
| £695.00 |
£285.00 |
| £855.00 |
£355.00 |
| £985.00 |
£410.00 |
| £985.00 |
£410.00 |
| £1,180.00 |
£475.00 |
| £1,180.00 |
£475.00 |
| £1,315.00 |
£535.00 |
| £1,315.00 |
£535.00 |
Frontend developer
| £600.00 |
£250.00 |
| £695.00 |
£285.00 |
| £855.00 |
£355.00 |
| £985.00 |
£410.00 |
| £1,180.00 |
£475.00 |
| £1,315.00 |
£535.00 |
Software developer
| £600.00 |
£250.00 |
| £695.00 |
£285.00 |
| £855.00 |
£355.00 |
| £985.00 |
£410.00 |
| £985.00 |
£410.00 |
| £1,180.00 |
£475.00 |
| £1,180.00 |
£475.00 |
| £1,315.00 |
£535.00 |
| £1,315.00 |
£535.00 |
User-centred design roles
Accessibility specialist
| £750.00 |
£340.00 |
| £1,065.00 |
£510.00 |
| £1,275.00 |
£565.00 |
| £1,420.00 |
£630.00 |
Content designer
| £657.00 |
£280.00 |
| £750.00 |
£340.00 |
| £920.00 |
£425.00 |
| £1,065.00 |
£510.00 |
| £1,275.00 |
£565.00 |
| £1,420.00 |
£630.00 |
Content strategist
| £1,275.00 |
£565.00 |
Graphic designer
| £657.00 |
£280.00 |
| £750.00 |
£340.00 |
| £920.00 |
£425.00 |
| £1,065.00 |
£510.00 |
| £1,275.00 |
£565.00 |
| £1,420.00 |
£630.00 |
Interaction designer
| £657.00 |
£280.00 |
| £750.00 |
£340.00 |
| £920.00 |
£425.00 |
| £1,065.00 |
£510.00 |
| £1,275.00 |
£565.00 |
| £1,420.00 |
£630.00 |
Service designer
| £657.00 |
£280.00 |
| £750.00 |
£340.00 |
| £920.00 |
£425.00 |
| £1,065.00 |
£510.00 |
| £1,275.00 |
£565.00 |
| £1,420.00 |
£630.00 |
Technical writer
| £1,065.00 |
£510.00 |
| £1,275.00 |
£565.00 |
User researcher
| £657.00 |
£280.00 |
| £750.00 |
£340.00 |
| £920.00 |
£425.00 |
| £1,065.00 |
£510.00 |
| £1,275.00 |
£565.00 |
| £1,420.00 |
£630.00 |
Non-mandatory Standards and certifications
-
ISO/IEC 27001 certification
-
Yes
-
Who accredited the ISO/IEC 27001
-
UKAS
-
ISO/IEC 27001 accreditation date
-
Sunday 30 June 2024
-
What the ISO/IEC 27001 doesn’t cover
-
Third-party connectivity, processes, Cloud resources and services which are external to Onepoint (and therefore not within our control).
-
ISO 28000:2022 certification
-
No
-
ISO 9001 certification
-
Yes
-
Who accredited the ISO 9001 certification
-
UKAS
-
ISO 9001 accreditation date
-
Friday 27 June 2025
-
What the ISO 9001 doesn’t cover
-
The QMS does not cover third-party services where the Company does not have direct control over the service execution, except to the extent of their integration.
-
Quality management systems (QMS)
-
Yes
-
CSA STAR certification
-
No
-
PCI certification
-
No
-
Cyber essentials
-
Yes
-
Please provide your Cyber Essentials Certificate Number
-
A9eeff72-994a-4427-a00a-758baebd1c0f
-
Cyber essentials plus
-
Yes
-
Please provide your Cyber Essentials Plus Certificate Number
-
46a4f045-ffe1-47c2-891b-9a9ec026c779
-
Other security certifications
-
No
Social value
-
Section B - Commitment for Future: Delivery
-
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority
-
New apprenticeships on the contract workforce in the relevant area that meet the criteria set out in MAC 1b
-
Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
-
Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
-
Volunteering opportunities for staff
-
Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.
-
Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises
-
Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
-
Methods for engaging with different parts of the community (including the education system and charities representing the community) and how communities come together to inform decisions, strategy and projects to leave a positive legacy for future generations
-
Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero
Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.
-
Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
-
Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain
Policy Outcome 6: Employment and training: For those who face barriers to employment
-
Creation of employment opportunities particularly for those who face barriers to employment, such as prison leavers, care leavers and/or who are located in deprived areas, and for people in industries with known skills shortages or in high growth sectors
-
Introducing transparency to pay and reward processes
-
Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
-
Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain
Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.
-
Understanding of the issues affecting the development of new skills by target cohort
-
Understanding of issues relating to entering the contract workforce
-
Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.
Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.
-
Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
Service documents
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